Dear Falcon Families,

Greetings from Parent, Family and New Student Connections! We hope you will come to see BGSU as a “home away from home” by offering you a full range of services and resources. We encourage you to play an active role in your soon-to-be Falcon journey at Bowling Green State University. 

Now that you are a part of the Falcon family, we want to do our best to prepare you as your student makes this big transition. This is just the start of our communications about next semester. We are committed and focused on high-quality student and family experiences that protect personal, public health and well-being and that can enable meaningful interactions regardless of modality. 

The next semester at BGSU will be unlike any in the past. BGSU understands the important role that family members play in their students’ lives and educational success. Continued communication and support from family members can contribute immeasurably to the success of new BG students. We believe establishing this relationship with parents and family members is an important component of a successful college experience for BGSU students. 

We want to establish a collaborative spirit between you and the university for the common goal of helping your student develop and succeed. We value you as a partner in your student’s educational process. 

The staff in our office is here to provide support and services to all parents and families. If you have questions or concerns, or if you need assistance in any way, please contact us at Our office is open between 8 a.m. and 5 p.m. ET Monday-Friday. 

This is the beginning of an exciting time, and we are honored that your student has chosen BGSU as their home for the next few years! 

Welcome to the Family, 

Amy R Swank signature
Amy R. Swank
Director of Parent, Family and New Student Connections


Falcon Family Connections Newsletter
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The Essentials

The Importance of the BG1 Card

The BG1 Card is the official Bowling Green State University identification card and students are required to obtain one. The BG1 Card provides access to events, campus facilities like residence halls and on- and off-campus restaurants. The card can also be linked to a student’s PNC bank account. 

Student support referral form

To create a community of care, we recognize the need for a proactive tool for you to share concerns, regarding your student’s academics or well-being. That's why the Student Referral Form has been established to help identify students who may need additional support.  

Student mail services

If you would like to send something to your student while they are living on campus, you can find their on-campus address and additional details about how mail is processed on campus on the Postal Services website. It is also important that students understand the where they can pick up their mail on campus. 

FERPA Article Photos

Accessing your Student's Records

The Family Educational Rights and Privacy Act of 1974 (FERPA), as amended, is a federal law that protects the privacy of student education records. While FERPA provides parents with certain rights with respect to their children’s education records, once a student reaches the age of 18 or attends a post-secondary institution (at any age), those rights transfer exclusively to the student.

Housing and Dining

Housing resources for families

The Office of Residence Life promotes an engaging, safe and inclusive environment through student-centered programs, innovative services and cost-effective facilities. Living on campus is an exciting part of the college experience and gives students the opportunity to build life-long friendships and supports supports their academic success.

Dining & meal plan resources for families

All students living on campus are required to purchase a meal plan, and they can choose their meal plan size when signing up for housing. Commuting students can also purchase a meal plan. Learn more about the dining options available and the difference between swipes and Falcon Dollars.

Top Housing & Dining Resources

Falcon Outfitters logo

Falcon Outfitters

Falcon Outfitters is more than a great place to purchase the latest BGSU gear and swag! Falcon Outfitters also offeres:

  • Finger printing services for volunteer work, student teaching and working with children
  • Customized services for products like tees, giveaway items for fundraising and swag to promote your organization through Falcons by Design
  • Ziggabyte technology store is located within Falcon Outfitters and the place where students can by computer bundles and receive educational pricing
  • Package pickup center is located at the back of the store and where students can pick up their mail and send packages


Support for first-generation students & their families

Nearly 30 percent of new students that step foot on campus are the first in their family to attend college. 

Not sure what a first-generation student is? At BGSU a student is considered first-generation if their parent(s) have not earned a Bachelor’s Degree and we are committed to welcoming families that might be overwhelmed or otherwise intimidated by the prospect of seeing their loved one head off to college.

Achieving success for students with learning disabilities and attention challenges

The FLY (Falcon Learning … Your Way) Program is a fee-based academic support program that provides a comprehensive range of enhanced services to students who have learning disabilities (SLD) and/or attention challenges (ADHD).

Education abroad at BGSU

The decision to participate in an education abroad experience is often the most transforming and inspiring aspect of a student's academic career.

If your student is considering studying abroad, the earlier you start the process, the better.


Course Registration

There are two course registration processes and the process a student follows is based on whether or not they are a new student (includes transfer students) or a returning student. If your student was a CCP student at BGSU before their first semester after high school graduation, they may follow the returning student registration process. 


Know who to talk to about financials

If you have a question about fees, charges, financial aid, scholarships or some other financial question, it’s important to know which office you should contact. 

There are two offices on our campus that handle “financials” (Bursar and Student Financial aid) and there are key differences between the two.

Student account billing

Student bills are available exclusively online through MyBGSU and students must grant parents and guardians access to view and make payments. Learn what your student needs to do to grant you access and more on the student account billing web page hosted by the Office of the Bursar.

Student Bill Due Dates

  • Fall | Aug. 1
  • Spring | Jan. 1
  • Summer | May 1
PNC Bank Logo

PNC Bank is BGSU's banking parnter and located in the Bowen-Thompson Student Union. Opening an account with PNC provides students with Virtual Wallet Student®, convenient branch located on campus, 5 ATMS across main campus, ID linking with the BG1 Card and a customized PNC Bank Visa® Debit Card. Learn more at

Health and Well-being

Health and wellness resources for your student

Your student’s health is a top priority and it’s important for students to have a personal health and wellness plan while they are attending classes and living on-campus. We encourage students and families to become familiar with the many resources available to them.

Accommodations for students with disabilities

The Office of Accessibility Services provides opportunities for full integration into the BGSU community and families should encourage their student to register with the office as quickly as possible. To apply for accessibility services, students must submit documentation of their disability for review by accessibility services staff.

Student insurance requirements at BGSU

Students are required to be covered by health insurance while attending BGSU. If a student is already covered by adequate health insurance and does not want to be auto-enrolled into the BGSU United HealthCare Plan, they must WAIVE the coverage before the deadline each academic year.



For almost 15 years, BGSU has been utilizing a system called “AlertBG” to reach students and the campus community in the event of an emergency. AlertBG is only used in emergencies or severe weather closures, such as a tornado warning or a gas leak, and the BGSU Police Department sends the messages. 

Emergency resources for students and their family

The Office of Emergency Management has put together a centralized resource list of all the important emergency and safety resources available to the BGSU community.

Life Design & Career Planning

Empower your student to design their life

People believe college is about a degree, about finding a job – and that can be accomplished at most universities. But at BGSU, your student will earn more than a degree. They will graduate ready for a career and a meaningful life. 

Ensuring students achieve career success

The Career Center is excited to have parents and families as part of our Falcon network to support student career development. They recognize the unique challenges students have when searching for opportunities and they are here to ensure your student achieves career success. 

Student employment services

At BGSU we are committed to the professional growth and development of its student employees. More than 3,200 students work on campus at BGSU each year and for many of them, campus employment provides opportunities for development and practice of BGSU's core values.

BGSU Vocabulary

The BG1 Card - The BG1 Card is the official identification card for BGSU students, faculty and staff.  Your BG1 Card is more than just an ID card. It provides access to meal plans, events, and campus facilities. Also, if you are a PNC Bank customer, it can be linked to your bank account to serve as an ATM card. Lastly by adding funds to your BG1 Bucks account, your card can then be used for printing, on-campus vending, and at multiple off campus locations.

Falcon Dollars vs. Meal Swipes - Falcon Dollars and/or Retail Dollars refer to the retail portion of the Custom and Retail Meal Plans. These dollars can be used in any Dining retail location to pay a la carte. These dollars may also be used to pay door price for entrance into the all-you-care-to-eat facilities. Falcon Dollars may not be used off campus or at the BGSU Bookstore. A swipe is when a student with a Traditional/AYCE or Custom meal plan presents an ID to enter an all-you-care-to-eat facility. The swipe constitutes the use of one "meal". Students with a residential plan may use their meal swipes to acquire an "Equivalency Meal" in the Market @ CP, Market @ Offenhauer, or the Market @ Kreischer.

Academic Year - Consecutive fall, winter, spring and summer semesters. For example: AY 21-22 refers to the interval from Fall 2021 to Summer 2022.

Fiscal Year - Funding year that includes July 1 through June 30. For example: FY 2022 refers to the fiscal year from July 1, 2021 through June 30, 2022.

Course Level - Level of a course based on the catalog number. Lower division = courses numbered 0000 to 2999, Upper division = courses numbered 3000 to 4999, Graduate = courses numbered 5000 and above.

Credit - A unit representing one credit hour (1 credit = 1 credit hour) of successfully completed work. It is applied toward the total number of credits needed for completing the requirements of a degree or certificate.

Credit hour - A unit of measure representing an hour (50 minutes) or equivalent of instruction over a 14- or 15-week period in a semester. It is applied toward the total number of hours needed for completing the requirements of a degree or certificate.

FAFSA - The Free Application for Federal Student Aid is the form used by the U.S. Department of Education and almost all colleges and universities to determine eligibility for federal, state, and college-sponsored financial aid.

Financial Aid - Grants, loans, assistantships, scholarships, fellowships, tuition waivers, tuition discounts, veteran's benefits, employer aid (tuition reimbursement) and other monies (other than from relatives/friends) provided to students to meet expenses.

Full-Time Equivalent (FTE) Student - 1 Undergraduate FTE = 15 credit hours; 1 Graduate FTE = 15 credit hours.

Part-Time Student - Undergraduates: Students registered for fewer than 12 credit hours at the census date; Graduate Students: Students registered for fewer than 9 credit hours at the census date.

General education courses - Courses designed to introduce students to the fundamental knowledge, skills and values essential to the study of academic disciplines.

SOAR - We call our new student orientation, SOAR – which stands for Student Orientation, Advising and Registration.  At SOAR, you will have an opportunity to connect with current students, as well as staff members, and get to know some of your new fellow Falcons. You will be connected with an Orientation Leader who will lead you through your SOAR experience and continue to be a resource throughout the summer and Fall Welcome. You will also be able to take care of some important “to-do” list items such as finalizing your financial aid and billing, getting your BG1 card, and finalizing your fall semester class schedule. We will also provide opportunities for campus tour and residence hall tours. Every step of the way, we encourage you to ask questions – we’re here for you!

Access BGSU | Access BGSU is a feature available to BGSU students and provides students with the ability to share important data such as grades, billing/payment information, financial aid awards, holds, and to do's with a designated proxy (parent, guardian, spouse, etc.).  You choose what others can view trhough the enrollment link found on your MyBGSU Student Center. Log in to your MyBGSU Account > Student Center > Share My Information > Delegate Access To A New Contact > Read Terms and Conditions > I Accept. • You may grant access to financial aid information, billing information, and grades, along with “TO DO LIST” and “HOLDS.” 

Student Support Referral - The Office of Parent, Family and New Student Connections has established the Student Referral Form to identify students who need additional support. Please complete the following form to initiate the referral process. We will contact referred students within one to two business days and will take action on all forms received.

Form submissions are not monitored outside of normal business hours. If you have an immediate concern about the health and safety of a student, please contact the Campus Police at 419-372-2346.

FAFSA | FAFSA stands for Free Application for Federal Student Aid and is available online at after Oct. 1 of the year before you plan to attend. Priority is given to those students who apply before January 15. You will need to create a Federal Student Aid Identification (FSA ID), which is made up of a username and password. For students determined by the application to be dependent, at least one parent will also need a FSA ID. Be sure to list Bowling Green State University as a school to receive your information. The BGSU and BGSU Firelands school code is 003018.

Holds (on students account) - Holds are updated every 24 hours in Navigate, so check back tomorrow to see if it’s successfully been resolved in the app. If the issue persists, contact

Hold for Mandatory Advising - For the first three semesters you attend BGSU, you are required to meet with your advisor prior to scheduling your classes. We enforce this requirement by placing a hold on your account until the meeting is complete. If you don't meet this requirement prior to your assigned class registration day, the system will block you.  Once your advising appointment is over, your advisor will remove the hold from your account so you can register for classes on your registration date.

Hold for Financial Issue - Accounts unpaid as of the payment due date may incur service fees and/or late payment fees.  According to University collection policies, unpaid/past due balances may result in a hold being  placed on a students' account. These holds may restrict registration privileges, receipt of academic transcripts, receipt of diploma.  Residential students with unpaid balances may incur meal plan deactivation and Ped access deactivation.  It is the student’s responsibility to check his/her account balance regularly.  It is also the student’s responsibility to make satisfactory payment arrangements on any unpaid account.

Handshake - The Career Center utilizes Handshake - a modern platform for connecting students and alumni with on-campus and off-campus employers. Handshake offers many great features including the ability to post your resume to connect with employers, apply for part-time and full-time positions, register your co-op 50 experience, sign-up to attend career-related events and more!