FORWARD FALCONS

— IN THIS TOGETHER —

Frequently Asked Questions

To assist you in finding the answers to your questions, we have broken our FAQs into categories. Please select the category below that best reflects what you are looking for.

COVID-19 Hotline

If you have additional questions, the BGSU COVID-19 Response Hotline is open from 8 a.m. to 8 p.m. Monday through Friday and 10 a.m. to 2 p.m. on Saturdays. To call the hotline, reach out at 419-372-3000.

Students

Academics

For the latest information regarding important dates and deadlines, view BGSU’s academic calendars.

Spring semester offered four different class modes (the way the class is instructed.) You can view the different class modes on the Registration and Records checklist page

Labs, studios and other classes that use specialized rooms or equipment currently have an in-person component that allows students to get the hands-on experience needed to make progress toward their degree. Guidelines are in place to minimize risk, and these experiences are also supplemented with online work to ensure that all students get to participate.

BGSU’s Education Abroad office will be contacting program directors about the possibility of offering their 2021 Winter Session programs during the 2021 Summer Session (May, June or July) or during the 2022 Winter Session.

As soon as information is available, all students who had plans for Winter 2021 will be notified.

At this point in time, (everything is subject to change), there are no changes to the professional year for teacher educators. The required hours will still be the same (minimum of 60 days in the field). The College of Education and Human Development is working closely with PK-12 school partners to make sure students are able to complete these experiences.

We are committed to serving students who are unable to attend classes on campus because of COVID-19, and are upgrading audio and video equipment in classrooms to allow students to participate remotely, if needed.

If you are concerned about attending class in-person, you should connect with your instructor to discuss your options. However, if you are enrolled in a 'Required In-Person' course, you are required to participate in the in-person instruction. Accommodations will only be made for students who are requesting an excused absence such as illness, which was unforeseen prior to registering for the class. 

If you have questions after you have connected with your instructor, you can also reach out to your advisor for assistance.

Out of an abundance of caution and to limit the potential travel and community spread of COVID-19, we have decided to cancel Spring Break and replacing the break with five Wellness Days this spring.  

We believe our students deserve scheduled breaks from their coursework and opportunities to unwind. During the Wellness Days, we will be offering wellness programming for our community as well as opportunities for us to focus on our commitment to create public good.

You can find the Wellness Days outlined on the Spring 2021 calendar.

We expect no change in the availability of FWS funding for students with a FWS award this academic year – i.e., a student with a FWS award and a FWS-eligible on-campus job will begin earning FWS wages at the beginning of the academic year. This will continue until either the student employee’s FWS award is exhausted or the student employee ceases working in a FWS-eligible on-campus job, the student employee becomes otherwise ineligible, or at the end of the academic year, whichever comes first. Regarding the amount of hours, student employees are encouraged to discuss this question with their supervisor. As in pre-COVID times, this will depend on the needs of the department and the availability of the student.

Graduate students should express their need for alternative work assignment accommodations to their supervisor and graduate program coordinator as early as possible. Pro-active communication will permit students, supervisors and/or program to find alternative means of fulfilling GA duties.

BGSU offers Academic Coaching through the Learning Commons to help students develop effective study habits, time management skills, and organizational strategies. Academic coaches provide general assistance to support students in their college careers. They can be that boost of confidence and support you need. For more information or to request a coach, refer to this link.  

Please use this survey link, which students receive weekly via BGSU email. 

Campus Experience

The University Libraries are open to students. The University Libraries homepage provides up-to-date building hours and services information. There may be some areas available by appointment only. For a full schedule of building and remote hours visit the Library hours page.

Study spaces and public computer use are available in Jerome Library. Study space capacities have changed and patrons will see spaces marked to encourage physical distancing. An update of study space availability can be found on the library services page.

Course reserves were not offered in any collection of University Libraries for Fall 2020. Access for Spring has yet to be determined. To place DVDs/CDs in the stream service contact avalon@bgsu.edu.

The Student Recreation Center is open to all students, faculty/staff, and community members at this time. Facility capacity limits, equipment spacing that supports physical distancing, enhanced cleaning protocols, good health practices, and additional policies are in force to provide the safest environment possible.

Face coverings, properly fitting over both the nose and mouth, are required at all times including while exercising with the exception of while in the water swimming.

Listed below are links to learn more about various activities in which students can get involved:

Visit here for the most current information and to check the BGSU App for live facility counts before you head over.

Staff in the Division of Student Affairs and Athletics, Recreation, and Wellness are scheduling safe activities and experiences that recognize BGSU’s excellent reputation as a residential campus. Also, the Student Engagement, Diversity and Inclusion team on the Firelands campus is preparing safe programming for the academic year.  A list of planned activities can be found here.

Yes, all students are expected to adhere to all BGSU’s campus protocols. Students, as well as employees, sign the Falcon Commitment. For more information on expectations outlined in the Falcon Commitment, visit here.

Scholarships

Q&A for new students who applied and were admitted to BGSU for the 2020-21 academic year:

No. You will no longer be eligible to receive the original scholarship offer after attending another college or university for two or more semesters. If you are interested in scholarship opportunities for BGSU transfer students, please review this scholarship website.

Yes. If you do not attend any college or university during the next academic year, you will remain eligible for the University Freshmen Academic Scholarship award.

These scholarships and grants are not eligible for deferment to another semester. If you are unable to attend BGSU this fall, these awards will be forfeited.

No, these scholarships may not be deferred for future enrollment. If you did not attend during the Fall 2020 Semester, these awards are forfeited.

Please contact Dr. Per Broman at 419-372-2181 in the College of Musical Arts, or the School of Art Dean’s Office at 419-372-2786 for questions relating to these scholarship awards.

Please contact the Office of Admissions at 419-372-2478 or choosebgsu@bgsu.edu to speak with your Admissions counselor.

For Current BGSU Students

Please contact the Office of Student Financial Aid & Scholarships to inform the office of your intentions. You will need to submit a scholarship appeal prior to your return to BGSU. To file your appeal, you will need to submit transcripts from the other school to document the successful completion of your courses. The scholarship appeal form for the Fall 2021 semester will be available in mid-March 2021 on the Office of Student Financial Aid & Scholarships website.

NOTE: Enrolling as a full-time student at another school will subject you to the forfeiture of one semester of your BGSU scholarship eligibility for each semester you enroll elsewhere.

You may appeal your scholarship renewal by submitting an online appeal form available on the Office of Student Financial Aid & Scholarships website > Appeal Documents drop down menu.

To renew your scholarship, you must have completed 30 credit hours by the end of the first year, 60 credit hours by the end of the second year and 90 credit hours by the end of the third year. Summer semester enrollment may be used to earn credits to meet the requirements. In your appeal, please explain how you plan to resolve any deficiencies.

NOTE: Your scholarship appeal may be approved at 80% of the original value.

You may appeal your scholarship renewal by submitting an online appeal form available on the Office of Student Financial Aid & Scholarships website > Appeal Documents drop down menu.

To renew your scholarship, you must have earned a minimum cumulative BGSU GPA of 3.00. Summer semester enrollment may be used to raise your GPA to meet the requirements.

NOTE: Your scholarship appeal may be approved at 80% of the original value.

No. If you find you do not meet the renewal criteria at the end of the academic year, you may then file a scholarship appeal. 

Please consult with your academic advisor about your credit hours or other concerns regarding your enrollment and how to maintain eligibility for your scholarship award.

Health

If you have questions about spring opening COVID-19 testing, please visit our COVID-19 Testing FAQ web page

Yes. All of us need to be vigilant in self-monitoring for symptoms. You can learn all about the self-monitoring requirements on our Monitoring and Contact Tracing web page

If you are ill or showing symptoms, please call your physician or go the Falcon Health Center. If you have tested positive for COVID-19, please call the COVID-19 hotline at 419-372-3000 to report your diagnosis. Additionally, we recommend you download the Campus Clear app. It is a daily self-screening app that sends a daily reminder to conduct a self-wellness check before coming to campus or leaving a residence hall. 

BGSU will continue to be strategic in deploying our testing with students, faculty and staff. We have learned that having multiple options for testing is important as reagents, supplies and result wait times fluctuate.  

Learn more about testing on our COVID-19 Testing page.

BGSU was able to expand the availability of testing during the fall semester, and we will continue to offer free testing during spring term. 

Be sure to check your BGSU email and the Forward Falcons Testing page for sign-up availability.

You can get a test at the Falcon Health Center, but you could also call urgent care, your health provider, or any other place you consider for testing. 

BGSU will also offer free testing this semester. Be sure to check your BGSU email and the Forward Falcons Testing page for sign-up availability.

Contacts of contacts do not need to isolate or quarantine unless they have symptoms; therefore, you do nothing unless you are experiencing symptoms.

You can learn all about the isolation protocols on our Isolation and Quarantine web page

You can learn all about the guidelines for quarantining on our Isolation and Quarantine web page

You can learn how BGSU is conducting contact tracing on our Monitoring and Contact Tracing web page

BGSU’s dining facilities have implemented one-way entrance and exit traffic flows and include plexiglass dividers for tight spaces. Selective removal of tables and chairs, along with installation of new, physically distant seating is designed to provide for CDC recommended distancing. Plexiglass barriers at designated tables offer additional protection for small groups.

The Oaks and Carillon Place have transitioned to a full-service model at each station instead of self-service. Multiple sanitizer stands are positioned in high traffic areas and plexi health shield barriers are utilized at all registers and points of service. Dining service associates will monitor the number of guests to ensure maximum occupancy guidelines are followed. Every associate will receive a wellness check daily to include self-reported illnesses and a contactless temperature check. All associates will be provided with facial coverings that must be worn at all times during their shift. As always, our personnel are required to wash hands, but will now do so along with changing gloves every 30 minutes, or less, in addition to strict task-specific standards. Upon closing for the day, each team will thoroughly disinfect the entire facility.

In addition to the university’s standard cleaning practices, a team of highly trained Campus Operations personnel rotate through buildings to perform “enhanced cleaning.” 

With the health and safety of our campus community in mind, students, employees and visitors are required to wear a face covering in all indoor public and shared environments. In the absence of the ability to maintain physical distance, face coverings are required in outdoor spaces as well. Learn more about what is expected on campus>>

Please call the COVID-19 Hotline at 419-372-3000. The COVID-19 Response Hotline is open Monday through Friday, 8 a.m. to 8 p.m. and Saturday from 10 a.m. to 2 p.m. If the situation occurs after hours, you can contact Bowling Green City Police at 419-352-2571.  

Call the COVID-19 Hotline at 419-372-3000.  

Gatherings at a household or family residence should be limited to close friends/family. These gatherings are recommended to be 10 visitors or fewer. The use of masks and physical distancing is always encouraged. Use takeout or outdoor dining. Use indoor dining only when strict physical distancing (6 feet) can be maintained.

That is a personal choice, but if you travel to a state that requires quarantining, you will need to quarantine for 14 days upon your return. Refer to this map.

Telemental health appointments are available through the BGSU Counseling Center. Students interested in beginning services can call for an initial consultation during their Call-In Hours from 10 a.m. to 4 p.m. Monday - Friday. You will receive links via email that will enable you to complete consent forms and initial questionnaires. Once these are done, you will be contacted via teleconference by the next available call-in counselor. You should call from a private space and start the process only when you have free time to complete it – it can take some time to complete initial paperwork, and there may be a wait for the counselor, depending on call-in “traffic” that day. The Falcon Health Center also offers counseling help, which would be billed through personal insurance. More information about services, the call-in process, and psychoeducational and self-help resources.

BGSU’s Counseling Center has an on-call counselor available for crisis situations from 8 a.m. to 5 p.m. Monday - Friday. To speak to them, call the Center at 419-372-2081. For crisis situations after hours and on weekends, call the Wood County Crisis Line at 419-502-HOPE.

International

You should refer to the CDC website for information about entering the US from international travel.

More information about returning from international travel please read the After Travel Precautions and the CDC Travelers FAQ.

International students arriving from abroad who will live off-campus should plan to quarantine for at least 14 days BEFORE the first day of class.

International students who will live in one of the residence halls on campus should plan to quarantine for at least 14 days BEFORE move-in day. 

At this point the University is not offering a place to quarantine. If there are any changes, we will inform you.

Bursar

The challenges and uncertainty for delivering course content remain in this COVID-19 environment.  The University is providing academic courses through a variety of formats, including hybrid, remote and online.  Since unanticipated circumstances at any time could affect the ability to deliver course content in a particular manner, the University reserves the right to modify the delivery method for course content for the health and safety of students, faculty and staff.  Irrespective of the delivery format, the University’s competitive tuition and course fee structure shall remain the same for academic courses, consistent with published University tuition and fee schedules.  There will be no refund or reduction on tuition or course fees, since the University will be providing a full semester of instruction and awarding full academic credit to those who satisfactorily fulfill course requirements.

As a result of the fall academic calendar changing to an earlier start date and concluding with remote learning after Thanksgiving break, BGSU provided a 10% discount on student housing and meal plans for the Fall 2020 semester.

No, there is not a prorated fee for parking or other services. Housing and Dining are the only fees that are reduced to offset the days students are not living on campus.


Residence Life

  • Face coverings must be worn at all times and hand sanitizer stations will be installed in high-traffic areas. Standing six feet apart does not excuse the requirement of wearing a mask. 
  • After a student has moved in, only the student and their roommate/suitemates will be permitted inside their assigned room.
  • Students will only have access to their assigned residence hall. Guests and visitors (including other BGSU residents living in different buildings) will not be permitted inside the building at any time. 
  • Single point of entry and exits will help to maintain one-way traffic and physical distancing in every building.
  • Additional signage and notices will remind individuals to maintain physical distance.
  • Only one resident (and their roommate) will be permitted to ride in the elevator at a time. 
  • Plexiglass barriers will be in place at all front desks.
  • New building operations will be in place to reduce population density in the kitchen, laundry rooms, lounges, residence hall computer labs and in the lobbies.
  • Increased cleaning procedures will be implemented in all of the residence halls. 
  • Fans will be permitted in a student's bedroom but the door to the hallway must be closed while in use.

You can find further details listed on our COVID-19 Housing Resources page

We expect to have 3,872 students living on the Bowling Green campus this fall semester. This number is approximately 65 percent of normal density. Of the students living on campus, 75 percent are in single occupant rooms, with the remaining 25 percent of students confirming that they wished to remain with a requested roommate and function as a family unit should the need to quarantine arise. Please note that this meets CDC guidelines regarding occupancy in residence halls.

If BGSU closes its residence halls early for the fall semester due to COVID-19, the institution will work to determine a fair and equitable credit/refund for impacted students.

Dining Services

Yes, on a case by case basis. Every student's refund will be based on the type of meal plan purchased, how much has already been used and the date the refund is requested.

If you want to make an adjustment to your spring meal plan, you can process this online through 5 p.m. on Feb. 19, 2021. To receive specific information about a refund, please contact BGSU Dining at dining@bgsu.edu or 419-372-7933.

Your meal plan can be used at any BGSU Dining location on BGSU’s campus. For a full list of our locations visit the BGSU Dining website. Starship, mobile ordering and pick-up are also available to those with or without meal plans. 

Due to COVID-19 health and safety reasons, temporary changes may need to be made throughout the academic year. This could cause adjusted hours of operation or a temporary closing of a dining option. These changes will be listed on our COVID Response web page.

Our menu options are always changing at the Oaks and Carillon Place! You can find the most up to date menu on our website. If you can’t find the information you are looking for, text to 216-868-4424 for the fastest response. 

Registered dietitian Paige Wagner is the best person to contact. She can help craft a personalized plan for each and every student. Feel free to contact her at wiemanp@bgsu.edu or 419-372-0548.

Yes, Forhan’s Café, located in the Maurer Center, provides a wide variety of Starbucks options as well as expanded breakfast, lunch and grab and go options. 

Yes, Starship Robots will continue to operate across campus and in the community. Learn more about our Starship Robots. 

Textbooks

You can automatically find the required textbooks for your courses by going to the MyBGSU Textbooks page. Click on "View Booklist" and then select a semester.

The textbook website lets you compare prices on books to get the best deal. As we get closer to the beginning of classes, options become more limited and prices can increase. Instructors are adding course materials all of the time so check back if it says your course is awaiting information from the instructor.

BGSU does not have a physical bookstore on or off campus. All purchases/book rentals are done online. The textbook website gathers pricing from many retailers to help you search for the best price. The final transaction for the items you add to your cart takes place on the retailer’s website(s). All refunds, returns and questions about your purchase are subject to the seller’s terms and conditions, so you should go through them.

We suggest that students buy textbooks with enough time for the book to arrive before classes start. Many students choose to wait until they see the syllabus or wait until the first class meeting before buying books. That method is less effective this year because students could use reserves from the library while waiting for the item to arrive, and that is not as solid of an option this year.

The library does not have physical reserves this year. However, BG has taken some steps to help students. The library has purchased several ebooks for popular BGSU courses. Professors were notified about the purchase and should have shared that knowledge with their students. BGSU is also in the process of scanning high-use reserve items to provide for students. The loan will be limited, like checking out a physical reserve, and uses an electronic delivery method. BGSU will reach out to professors to let them know that their book is available before classes start. BGSU has also moved a limited number of library-owned reserve materials to the stacks in the Jerome Library for a shorter loan. Check what’s in the stacks.  If the book isn’t available through one of these methods, students may also use OhioLINK to request books from other Ohio libraries. They should start looking now, as many students use this service and books can go fast.

Students Living On Campus - Use your campus address when ordering course materials.

Students Living Off-Campus - You can have packages sent to your off campus address or have them sent to campus for pick up. If you want to pick up packages on campus, use the following for the ‘ship to’ address:

Student Name
Student’s BGSU Email Address
441 Woodland Circle
Bowling Green, OH 43403

You will receive an email from the Package Center when the books arrive.

  • During the first four weeks of classes - Pick up packages in Room 228 of the Bowen-Thompson Student Union.
  • After the first four weeks of classes - Pick up packages in the Package Center located in Falcon Outfitters.

Please email packagectr@bgsu.edu, which allows a student to “return to sender” or leave a forwarding address for the textbooks. Debra Huff, shipping and receiving manager, will talk through options. 

Faculty & Staff

Recommend that your student go to the Falcon Health Center or their primary care physician. While the student is feeling ill, they should stay home from class. Advise your student if they get tested for COVID-19 to please call the COVID Hotline at 419-372-3000 or contact the COVID-19 Response Team via email at health@bgsu.edu.

Notify the BGSU COVID-19 Response Team, led by Chief Health Officer Ben Batey, MPH, RN, at health@bgsu.edu immediately so they can follow up with the individual to ensure they isolate or quarantine for the appropriate amount of time. You should not tell your class if a student tests positive.

Notify the BGSU COVID-19 Response Team, led by Chief Health Officer Ben Batey, MPH, RN, at health@bgsu.edu immediately so proper precautions can be taken.

No. If proper physical distancing (6 feet) and face coverings were worn, class can continue in person.

There will be no verification provided to instructors. Due to confidentiality, the COVID-19 Response Team is asking instructors to take the student’s word on their absence. 

Notify the BGSU COVID-19 Response Team led by Chief Health Officer Ben Batey, MPH, RN, at health@bgsu.edu so proper precautions can be taken.

In addition to consulting with your medical provider, you are required to notify the BGSU COVID-19 Response Team led by Chief Health Officer Ben Batey, MPH, RN, at health@bgsu.edu so proper precautions can be taken.

In addition to consulting with your medical provider, you are required to notify the BGSU COVID-19 Response Team led by Chief Health Officer Ben Batey, MPH, RN, at health@bgsu.edu so proper precautions can be taken.

BGSU’s Counseling Center has an on-call counselor who is available to consult with you about your observations, ways to support a student, and resources available to them. Just call 419-372-2081 and ask to speak with the on-call counselor. Telemental health appointments are standard during the pandemic. 

The Families First Coronavirus Response Act, or FFCRA, requires certain employers to provide employees with up to two weeks (i.e., 80 hours or a part-time employee’s two-week equivalent) paid sick leave or expanded family and medical leave for specified reasons related to COVID-19. The Department of Labor's Wage and Hour Division (WHD) administers and enforces the law's paid leave requirements. These provisions apply from April 1, 2020 through December 31, 2020. Faculty and staff must complete the FFCRA form and submit it to the Office of Human Resources for approval. Emergency Responders are exempt from the FFCRA at Bowling Green State University. Visit the HR COVID-19 Updates page for additional details and the required form.

Visitors

Admissions Visits

Visiting campus is often an important part of the college search process — and we know the ongoing pandemic has not made that easy. At BGSU, we’re listening to what our students need, while also being mindful of physical distancing and safety measures for both our Admissions staff and visitors. With this in mind, we’re pleased to offer small and personalized in-person visits on our beautiful campus in Bowling Green, Ohio. These opportunities are limited, and we ask that you reach out to your personal Admissions counselor to start a conversation about a reservation. We’re also continually developing and adapting our virtual offerings and resources to meet the needs of our students and plan to keep virtual options available throughout the fall. As always, we’re here for you at 419-372-2478 and choosebgsu@bgsu.edu, and we would love to connect when you’re ready.

BGSU hopes to continue to offer some form of socially safe in-person visits, but will update these opportunities as we get closer to those dates and evaluate what we can provide safely and responsibly in accordance with the State of Ohio and the Ohio Department of Health.

BGSU is open to visitors; however, visitors are asked to abide by the same safety measures as students, faculty and staff to slow the spread of COVID-19.