Professor, Department of Psychology
B.A., State University of New York at Stony Brook, 1978
M.A., Rensselaer Polytechnic Institute, 1979
Ph.D., New York University, 1983

Phone: (419) 372-8183
Email: wbalzer@bgsu.edu

Research Interests:

  • Lean Higher Education
  • Performance appraisal
  • Applied decision making
  • Job satisfaction

Selected Publications:

Balzer, W.K. (2010). Lean Higher Education: Increasing the Value and Performance of University Processes. New York: Productivity Press.

Balzer, W.K., Francis, D.E., Krehbiel, T.C., & Shea, N. (2016). A review and perspective on Lean in higher education. Quality Assurance in Education, 24, pp.442 – 462.  

Gillespie, M.A., Balzer, W.K, Brodke, M.H., Garza, M., Gerbec, E., Gillespie, J.Z., Gopalkrishnan, P., Lengyel, J.S., Sliter, K.A., Sliter, M.T., Withrow, S.A., & Yougo, J.E. (2016). Normative measurement of job satisfaction in the US. Journal of Managerial Psychology, 31, 516-536.

Gillespie, M.A., Gillespie, J.Z., Brodke, M.H., & Balzer, W.K. (2016). The importance of sample composition depends on the research question. Industrial and Organizational Psychology, 9, 207-211.

Balzer, W.K., Brodke, M.H., & Kizhakethalackal, E.T. (2015). Lean higher education: Successes, challenges, and realizing potential. International Journal of Quality and Reliability Management, 32, 924-933.

McFillen, J. O’Neil, D., Balzer, W.K., & Varney, G. (2012). Organizational diagnosis: An evidence-based approach. Journal of Change Management, 1-24.

Delal, D., Diab, D., Balzer, W., & Doherty, M. (2010). The lens model: An application of JDM methodologies to IOOB practice. Industrial and Organizational Psychology, 3, 424-428.

Updated: 09/13/2023 09:41AM