Faculty Accomplishments

Mary Wisnomwisnomheadshot

  • Coauthored an article with Patty Janes in 2021 titled “Becoming the Hospitality Industry Employer of Choice” in the Journal of Human Resources in Hospitality and Tourism, 21(4).
  • Earned her Certification in Hospitality Analytics (CHIA) certification awarded by the American Hotel and Lodging Association in 2020.
  • Earned her Cvent Event Management Certification awarded by Cvent in 2020.
  • Coauthored a book titled “Spa Management: An Introduction” (2nd ed.), XanEdu Publishing:  Ann Arbor, Michigan, with Lisa Capozio in 2021.


Swathi RavichandranSwathiRavichandran

  • She and her co-authors report the recent acceptance of their article titled “Adoption of pre-employment testing in the hospitality industry in the United States and Australia” in the Journal of Human Resources in Hospitality and Tourism, 21(4).
  • Joined the Erie County Visitors & Convention Bureau Board of Directors in September 2021.
  • Published an article titled “Age isn’t but a number: Training a multi-generational tourism workforce” in 2020 the Van Hien University Journal of Science, 7(1), 3-15.
  • Published along with Dr. Seon Jeong Lee an article in 2019 titled “Impact of employees’ job control perceptions on their work-related responses in the hospitality industry” in the International Journal of Contemporary Hospitality Management, 31(7), 2720-2738.
  • Published with her colleagues an invited book chapter titled “Impact of Festivals” in 2020 in Festival and Event Tourism Impacts: Theoretical and Applied Perspectives (pp. 18-31). New York, NY: Routledge.
  • Served on a panel on the topic of Women in Leadership as part of North Coast Young Professionals Week.
  • Awarded $8,100 grant application for the International Association for Amusement Parks and Attractions (IAAPA) Foundation to support student travel to the annual IAAPA Expo.
  • Joined the Erie County Community Foundation board in 2020.
  • Quoted on November 16, 2021, in the LA Times.


Danielle Heffernan

Updated: 12/15/2021 09:57AM