Insurance and Risk Management Advisory Board
Melisa Ackerman is an Associate Vice President, Human Resources, and a proud policy holder at Nationwide Insurance. Melisa’s HR career spans over 20 years including the last 10 years with Nationwide, where she currently serves as the Human Resource Business Partner for the member service and processing organization. In her role, Melisa is responsible for delivering people strategies that link human capital to strategic business results through key HR disciplines like talent management, leader and organization effectiveness, change management, HR analytics and engaging culture. While at Nationwide, Melisa has provided HR support to several business functions including exclusive agency sales, direct sales, affinity and strategic partnerships, internet and business technology and shared services.
Melisa earned her Bachelor of Science degree in Education and Allied Professions from Bowling Green State University in 1992. She also earned a Master of Labor and Human Resources degree from The Ohio State University in 2005. Melisa’s HR credentials include the Senior Human Resource Professional (SPHR) designation, is certified in Prosci Change Management and is a member of the Society for Human Resource Management. Melisa is an active member of the United Way of Central Ohio and is a member of its Women’s Leadership Council. Melisa resides in Dublin, Ohio.
Peter Bahner, vice president, Mid-America, is responsible for the direction and oversight of 13 Agencies in eight states. He was appointed to this role in February 2012.
Pete started with Prudential in 1985 as a financial professional in the Cleveland office. He was quickly promoted to sales manager in 1987. After a brief hiatus, he returned to Prudential in 1995 as a Manager, Financial Services and earned the Managing Director position in 1997. In 2000, Pete was named Managing Director of the Grand Rapids Agency.
In 2001, Pete moved into the Managing Director role with the Great Lakes Agency. Under Pete's leadership, the Great Lakes Agency consistently received accolades for its many achievements, which included a President's Citation, a GAMA Master Agency award and Prudential’s Risk Awareness award, consecutively won from 2007-2010. In addition, Pete is a recognized industry expert and has conducted a workshop at GAMA’s annual LAMP conference for field leaders in insurance, investments and financial services. His work has also been featured in GAMA’s publication, "Great Culture-Building Ideas." Under his leadership, he created a top performing management team that led the Great Lakes Agency to five consecutive years of agency growth.
During his time with Prudential, Pete has established a strong reputation for success, sharing his time knowledge mentoring Managing Directors within the Mid-America territory. He is an advocate for Agency Distribution’s vision and is committed to developing a diverse and inclusive workforce. In particular, he has established a sustaining legacy of faith-based recruiting and prospecting networks.
Pete just finished his term on the Executive Committee as Treasurer of the Bowling Green State University Foundation, the school where he earned his Bachelor of Arts in Political Science. Pete and his wife, Donna, are the proud parents of Peter, an FPA in the Great Lakes Agency and Alexandra, a senior at St. Xavier University.
Brian graduated from Bowling Green State University, Bowling Green, Ohio in 1988 with a Bachelor of Science degree in Business Administration with a specialization in Insurance.
In June of 1988, he joined Westfield Companies as a Claims trainee. Following claims assignments in Columbus, Cleveland, Gaylord, Michigan, and Mentor, Ohio, Brian managed Westfield Claims’ agent draft authority program known as Agency Claims Services. During this time, Brian also had responsibility for several Claims Training initiatives.
In 1995, Brian became Asst. Vice President of Training and Development where he was responsible for corporate-wide education and training. He worked closely with the Westfield Agents' Association in developing The Association Perpetuation Plan (TAPP), a program focusing on agency perpetuation and producer education. Brian completed his CPCU designation in 1998.
In the summer of 1998, he joined Westfield Services as Vice President of Agency Operations. In this position Brian oversees teams involved in our wholesale agency operations, flood insurance division, agency service center, and agent continuing education. Brian earned his Certified Structured Settlement Counselor designation in 2001 and participates in the operation of Westfield Services’ structured settlement annuity brokerage.
Brian serves on the Board of Trustees for Gamma Iota Sigma, a collegiate Insurance and Risk Management fraternity organization, and is a Past President of the Ohio Association of Professional and Specialty Lines Offices (OAPSLO).
Brian, his wife Mary, and their three daughters live in Macedonia, Ohio near Cleveland. His oldest daughter is attending Bowling Green State University, and his second daughter will attend The Ohio State University starting Fall 2014.
Jesse Carnicom is an Agency Manager & Registered Principle for the Western and Southern Financial Group in Findlay Ohio. He started his practice over 10 years ago with Western & Southern Financial Group as a financial professional. He received the GAMA International Management award in 2012.He has been a member of the Bowling Green community his entire life and has provided educational seminars for Wood County regarding budgeting and money flow strategies and has also been a member of the Wood County Youth Council Board and has volunteered his time as a counselor for at risk youth during summer camps. He has also traveled the United States for his current firm as a consultant and trained Agency leaders on wealth transfer strategies.
Sylvia was recently promoted to the position of Staff Manager after having spent the past three years as a Financial Representative at Western & Southern Financial Services. She has over thirteen years in financial services and over sixteen years in the Human Resource field. Sylvia serves on the United Way of Bowling Green CST board, is a member of the Exchange Club of Bowling Green, a member of the Par Breakers Golf Club and the American Red Cross of Wood County. She has lived in Bowling Green for over 25 years and she has a close relationship with the BG community as well as BGSU. Sylvia is a BGSU alumna with an MBA from the College of Business.
Erin Flower, CFP®, graduated from BGSU in 2001 with a major in Finance and minor in Accounting. She was hired with New York Life/NYLIFE securities in September of 2001. In June of 2003 Erin joined her father’s firm at St. Bonoré Financial Services in Oak Harbor, Ohio. Her father, George, is also a NYL agent and has been since January of 1979. In 2004 Erin started studying for her CFP®. She sat for the final exam and became a CFP ® in November of 2009.
Erin primarily works with small businesses and individuals. The niche market is a dual-income family, ages 40 to 65, income of 100k plus, looking to retire soon or in retirement. Her business is mainly focused on retirement and life insurance planning along with wealth accumulation, distribution and preservation.
Erin is President of the Society of Financial Service Professionals, Toledo Chapter. She is the top female agent in the Toledo Ohio general office. Erin was named “Producer of the Year” in 2002, “Agent of the Year” new org in 2003 and mid-year “Agent of the Year” in 2013. Erin has qualified for the MDRT for 10 consecutive years. She is a NAIFA member, the NYL Political Action Committee and serves as a member on the stewardship and audit committee at her local church.
Along with loving her career choice Erin is a wife and mother of 2. She resides in Fremont, Ohio. Her hobbies are spending time with her family, watching football and running.
A graduate of Bowling Green State University with a Bachelor of Science degree in Business Administration, Connie began her insurance career at Westfield Insurance in January of 1985. During her career, she has served as an underwriter, pioneered a marketing position focused on training of agency personnel in the areas of automation and personal lines, worked as a property/casualty instructor, manager of Agency Education, and a Division Manager in the Personal Lines Underwriting Department. Mid-career, she functioned as a business liaison to Westfield’s IT organization where she worked on the development of agency facing automation solutions, and later served as a Regional Underwriting Manager in the commercial Agri-Business Division of Westfield Insurance.
Following her passion for learning and development, Connie joined the Westfield University leadership team in March of 2010. In her current role as Learning Delivery and University Relations Leader, Connie is accountable for successful implementation and delivery of educational content associated with Westfield University programs and leads the development, coordination, and execution of Westfield’s University Relations Strategy and college recruiting efforts.
A Certified Insurance Counselor (CIC) since 1990, Connie received her Masters of Business Administration from Ashland University in 2010. She is a member of the Ohio Insurance Institute (OII) Education Committee and serves on insurance studies advisory boards at Bowling Green State University, Olivet College, and Kent State University.
Janet began her career at Marathon Petroleum over 30 years ago after graduating from Indiana University with a degree in Accounting. She has had several roles at Marathon Petroleum, including accountant, internal control auditor, scheduler, trader, product quality professional, territory manager in Marketing, and Supervisor in Accounting. She moved into the Insurance department in 2014 as an analyst. Then in 2017 she was promoted to Insurance Operations Manager, her current position. In this role she manages the insurance programs for Marathon Petroleum and MPLX, as well as other risk management activities.
Janet lives in Findlay, OH and is active in various community activities. She has served on the leadership council at her church for many years. She participates annually in the Backyard Mission Trip, Mega Sports Camp, and the Community Thanksgiving Meal.
Benjamin Goff is the Executive Vice President of Brown & Brown of Ohio. A 1983 graduate of Bowling Green State University with a BA in Insurance & Risk Management, Ben co-founded Great Lakes Risk Management in 1986. This employee benefits brokerage firm served clients in Ohio, Michigan, and Indiana. In 2008, he sold the company to Brown & Brown (BRO) and now leads their Ohio office located in the Toledo area
Ben’s role is twofold; first and foremost to lead the Ohio Brown & Brown operations, where he is responsible for the growth & development of the office, staff and client base.
Recognized as an expert in the employee benefits field, Ben’s other role is to serve his client base where his focus relates to employee benefit plan design, strategic planning, compliance and contract negotiations.
Additionally, he has been instrumental in providing awareness and education about market trends and health care reform to both his clients and the community at large.
Ben has served as the Past Legislative Chairman for the Ohio Health Underwriters Association, Past President of the Northwest Ohio Better Business Bureau, and numerous advisory positions to insurance carriers, medical providers and media groups. Currently, Ben is a lead educator on Health Care Reform for the Northwest Ohio Employer’s Association and serves as a regional Co-Chair on Brown & Brown’s National Employee Benefits Steering Committee.
Willis of Ohio, Inc. serves over 3,000 national and local clients from its offices in Cleveland and Columbus as supported by more than 130 Associates. Willis provides employee benefit and risk management solutions across a wide range of industries in the region and state, with a particular focus in Healthcare, Construction, Manufacturing, Real Estate, Energy and Financial Services.
In this role, Mr. Gunn oversees Willis’s Cleveland operations and is responsible for business development and client retention. He focuses on strategic planning, maximizing client service, recruiting, and staff development. In addition, he works to align resources from across Willis’s global platform to deliver the best solutions and services to regional clients.
Mr. Gunn joined Willis in October of 2013 as a Senior Vice President in the Financial Institutions practice leading the Midwest Region. He was responsible for developing and executing risk management strategies for companies in the financial services industry.
Prior to joining Willis Mr. Gunn was Senior Vice President & Director of Specialty Risk Services at the Oswald Companies. With specializations in Management Liability (directors and officers, employment practices liability, fiduciary liability and employee dishonesty), Professional Liability (errors and omissions liability, including internet liability) and Environmental Liability, Mr. Gunn used his product knowledge to creatively address business issues ranging from Corporate Governance to Mergers, Acquisitions, Divestitures and Loss Mitigation.
Prior to joining Oswald Specialty Risk Services, Mr. Gunn was the Assistant Vice President of AIG’s Commercial Accounts Segment and responsible for the serving the risk management needs of Fortune 5000 clients in the Great Lakes Region (OH, MI, KY & WV). Prior to that, he was the Regional Underwriting Manager of the Financial Institutions Division of AIG, serving the needs of banks, insurance companies, venture capital firms, private equity firms, security broker dealers and investment advisors. Mr. Gunn began his insurance career over 25 years ago underwriting commercial lines business for Indiana Insurance.
Education and Professional Affiliations
Mr. Gunn is a graduate of Bowling Green State University having earned his bachelor’s degree in business administration, Risk Management and Insurance. In addition, he has received the professional designation of Chartered Property Casualty Underwriter (CPCU).
- Successfully manages the Management Liability placement of several prominent publically traded companies.
- Successfully managed Management Liability placements through complex change in control situations (i.e. IPO’s, Going Private Transactions, Spin-Out’s, and Emergence from Bankruptcy & Reverse Mergers).
- Represented and counseled several Family Offices and numerous Private Equity/Venture Capital clients in the placement of both fund/family and portfolio-wide Management Liability protection.
- Directed several complex quota-share placements through Lloyds of London.
- Negotiated a $10,000,000 Casualty Loss Mitigation policy that capped the client’s exposure to a catastrophic loss, prevented the claim from achieving class action status and enhanced the coordination of three different insurance carriers.
- Routinely utilizes his Risk Management skills and knowledge of Transactional Insurance Products (e.g. Environmental Liability, Rep’s & Warranty Liability and Tax Liability Insurance) to help facilitate previously stalled transactions.
Publications and Presentations
- Advisen Management Liability Insights Conference – Private Company & Nonprofit Management Liability Buying Patterns Panelist New York, NY September 27, 2011
- “Best Practices for Managing Risk in Due Diligence” Alliance of Mergers and Acquisition Advisors Summer Conference; July 29, 2009
- “Managing Risk For Profit In Today’s Economy” Ohio Society of Professional Engineers; June 6, 2009
- “D&O Coverage Issues and Options for Companies in Financial Distress” McDonald Hopkins; April 8, 2009
- “Beyond Compliance – How Companies Are Using ERM to Drive Value” Oswald Companies Webinar; December 2008
- “D&O Insurance” CEO Magazine May Issue, 2011
- “Emerging Trends in Law Firm Risk Management” Akron Legal News November 30, 2010
- “Best Practices for Managing Risk in Due Diligence” Alliance of Mergers and Acquisition Advisors Summer Conference; July 29, 2009
- “Managing Risk For Profit In Today’s Economy” Ohio Society of Professional Engineers; June 6, 2009
- “D&O Coverage Issues and Options for Companies in Financial Distress” McDonald Hopkins; April 8, 2009
- “Bankruptcies, Stock Market Losses to Impact Management Liability Insurance” Dispatch News; Fall - 2008
- “Packing Your Parachute – Preparing for Law Practice Risk” Cleveland Metropolitan Bar Association; July 18, 2008
- “Fund Insurance Coverage Issues” Calfee, Halter & Griswold LLP Private Equity Roundtable; November 13, 2007
- “What Every CPA Needs to Know About Management Liability” Ohio Society of CPA’s Presentation for Battelle and Battelle; July 21, 2007
- “Advanced Solutions to Closing Risk-Challenged Deals” M&A Source Conference Memphis, TN; June 6, 2007
- “Best Practices for Navigating the New Landscape of Employment and Labor Litigation” McDonald Hopkins/AIG/Oswald Companies Joint Presentation; March 6, 2006
- “Insider’s Guide to Outside Board Liability” Cleveland Bar Association; January 26, 2006
Sarah is a recent graduate of BGSU specializing in Data Science with an Insurance minor. Originally from greater Akron, Ohio, she took her BGSU pride to Fairfield, Ohio where she now works as an Actuarial Trainee for The Cincinnati Insurance Companies on the commercial property pricing team. Sarah previously interned at The Cincinnati Insurance Companies where she worked on forecasting and enterprise risk management for autonomous vehicles, as well as at Northwestern Mutual in Milwaukee, WI where she worked on universal life pricing. In 2017, she represented the BGSU Insurance Program at the annual RIMS conference as an Anita Benedetti Student Involvement Program Scholar. While at BGSU, Sarah was an active member of Gamma Iota Sigma, Actuarial Science Club, and numerous other organizations. She looks forward to staying involved with BGSU as an alumna.
Diane is the Chief Operations Office at Knight Insurance Group where she has been working since 1985. In 1990 she became Treasurer, in 1999 she was appointed Vice President, and in 2007, Partner. In 2014 she became the Chief Operations Officer. She oversees the operations of the agency: service team performance, IT, accounting and marketing. She also provides consulting services to other insurance agencies and businesses. Her areas of expertise include meeting facilitation, workflow analysis for improved efficiency, strategic planning, HR consultation, and performance review design.
Diane received a Master of Organization Development degree from Bowling Green State University. She received a Bachelor of Arts, Business from Lourdes University.
Diane is involved in many boards and organizations. She is currently serving as the President of the Toledo Warehouse District Association and is on the board of the Westfield Agents Association. She has served in various capacities with the Ohio Insurance Agents Association—government affairs, internship, and general board. Diane also serves on the board of Catholic Charities, Diocese of Toledo.
THOMAS C. HOGAN
SENIOR VICE PRESIDENT &ASSOCIATE GENERAL COUNSEL
THE CINCINNATI INSURANCE COMPANIES
Mr. Hogan serves as senior vice president and associate general counsel of The Cincinnati Insurance Companies, one of the country's top 25 property casualty insurer groups based on net written premium. He has executive oversight for the areas of Legal-Litigation, Regulatory &Compliance and Shareholder Services. Mr. Hogan graduated from Bowling Green State University with a Bachelor of Arts degree in Political Science in 1993. He was a member of Sigma Chi Fraternity and also served on the Interfraternity Council Judicial Board. After graduation, he joined The Cincinnati Insurance Companies where he gained experience as an insurance claims adjuster in Columbus, Ohio. While working full-time for Cincinnati Insurance, he attended evening classes at Capital University Law School and earned his Juris Doctor in 2000. After receiving his law degree, Mr. Hogan worked as a defense trial attorney with Cincinnati Insurance's litigation division handling insurance defense litigation in Akron, Ohio, and then leading the division's insurance coverage practice at the company's headquarters in Fairfield, Ohio. In 2007, he joined the company's corporate legal operations where he became the primary legal advisor in the areas of property casualty insurance operations and employee benefits, along with supporting the general counsel with corporate governance and securities law matters. Mr. Hogan is a parishioner at St. Susanna Catholic Church and resides in Mason, Ohio, with his wife, Nancy (BGSU class of'93), and children Nick, Grace and Maggie.
With over 25 years of industry experience, Jeannie is well qualified to serve as the Hospitality & Franchise Practice leader for Hylant. Her experience is developing franchise, hospitality, and program business. She has written industry articles for Franchise Times and Franchise Update magazines.
Prior to holding her current position, Jeannie began her career at Hylant as a staff accountant, controller, Personal Lines department manager, and commercial account executive.
Jeannie’s client roster has included Edible Arrangements, GNC, Cold Stone Creamery, Potbelly Sandwich Works, Bennett Management (Burger King), Mainstreet Ventures, Strang Corp. (Applebee’s and Panera Bread), along with many franchisees from various food-related franchisors.
In the greater Toledo community, Jeannie is a board member of the University of Toledo’s Innovation enterprises (UTIE), the Boys & Girls Clubs of Toledo, the Owens Community College Foundation, and the Community Relations Committee for the Toledo Zoo and the Toledo Zoo Foundation Board. She is also co-chair of the Future of Toledo committee on behalf of Mayor Mike Bell.
Jeannie received her bachelor’s degree from Indiana University, Bloomington Indiana, and is a licensed property and casualty agent in the state of Ohio. She holds a Certified Insurance Counselor (CIC) designation.
Randy has over 30 years’ experience in Workers’ Compensation and Healthcare Administration. He has held senior management and executive ownership positions with two Third Party Administrators (TPA) in over 25 years of service.
Early in his career, Randy led sales and client service teams in numerous product lines within the healthcare, workers’ compensation, and managed care industries. He served as President of CompManagement Health Systems from 1998 through 2002. From 2003 to present, Randy has led operations and senior management colleagues in multiple states. Currently, he oversees TPA Operations in Ohio for CompManagement where he has been employed for 19 years.
Randy offers a significant background and experience in: risk management, managed care, insurances claims administration, mergers and acquisitions, and leadership development.
He received a bachelor’s degree in Business Administration from Bowling Green State University in 1981.
His professional and community involvement includes: Service Association of Ohio, Professional Independent Insurance Agents Association (PIAA), Central Ohio Arthritis Foundation, Charity Newsies, and Athletes in Action
Claire joined IAT Insurance Group in their Specialty department in June 2017. At IAT she completed their rigorous Underwriter Training Program and was promoted to Associate Underwriter. She is currently responsible for a territory including Arkansas, California, Hawaii and Texas. With IAT, she continues to develop her underwriting acumen focusing on specialty property and liability risks.
Claire graduated from BGSU in May 2017 with a degree in Business Administration specializing in Economics with a focus on insurance. During her time at BGSU, Claire served as President of the Beta chapter of Gamma Iota and the student representative for the Insurance Advisory Board.
In addition to the Insurance Advisory Board, Claire is actively involved in the Gamma Iota Sigma Alumni organization and the Wholesale and Specialty Insurance Association.
John Pezzino has experience in sales as well as management. Holding licenses in property and casualty, as well as life, accident and health insurance, John’s overriding objective is to establish lasting client relationships by developing long-term risk management plans to reduce their total cost of risk and become stronger organizations.
John graduated with his undergraduate degree in Business Administration from Northwood University in West Palm Beach, FL before returning home to Northwest Ohio. In 2011, he earned his Masters of Business Administration degree from Bowling Green State University.
John is involved in the community in a number of different ways:
- EPIC Toledo: Advisory Council Vice Chair; EPIC Summit Planning Committee
- Old Newsboys Association: Board Member, Sargent at Arms, Membership Committee
- YMCA of Sylvania: Board Member , Board Development & Membership Committees
- Sigma Chi Alumni: Re-Colonization Committee; Risk Advisor Co-Chair
- Wood County Economic Development Commission Member at Large
- University of Toledo Center for Family and Privately Held Businesses Member at Large
- Toastmaster International: Associate Officer
- Junior Achievement: Instructor/Mentor
Geoffrey Radbill retired in 2004, after 36 years with AXA-Equitable, a global financial services company - most recently, as a Senior Vice President and Chief Operating Officer for the company’s domestic retail sales force. Currently, his time is divided between philanthropic work (National Multiple Sclerosis Society, Bowling Green Statue University-BGSU, Zeta Beta Tau Fraternity Foundation and Memorial Sloan-Kettering Cancer Center), enjoying all that NYC has to offer, travelling and bicycling. During Mr. Radbill’s business career, he held various managerial positions with AXA-Equitable in Massachusetts, California, New York, New Jersey and Pennsylvania. In 1984 he was appointed to lead the Equitable’s Service Operations Area, where he was responsible for life underwriting and issue, premium collections, policy service and claims. In 1987, Mr. Radbill joined Equitable’s largest sales office as its Chief Operating Officer, (Karr Barth Associates in Philadelphia), where he managed all aspects of its support operations. In October 1993 he assumed the role of Team Leader for the Workstation Project, which delivered state-of-the-art service and sales support to the Sales Force. Mr. Radbill was named head of the Sales Resource Center in February 1995, responsible for providing administrative, financial and technology support to Sales Operations Headquarters and Branch Offices. In September 1997, his responsibilities were expanded to include management of Equitable’s Life Insurance Service Centers in Charlotte, North Carolina, New York City, Des Moines, Iowa and Fresno, California. In July 1998 he headed the Distribution Resource Center where he was responsible for servicing policy owners, sales representatives, sales managers and home office distribution management. In September 1999, Mr. Radbill was charged with heading the Field Force Planning and Analysis Area, responsible for designing and developing the strategic initiatives that supported the Career Sales Force. Mr. Radbill was appointed Chief Operating Officer of Grant Thornton Advisors (a joint venture of AXA-Equitable and Grant Thornton, LLP) in November, 2000. In this capacity, he was responsible for creating, developing and implementing the infrastructure required by Grant Thornton Advisors to execute additional
distribution through the creation of a new sales force working primarily with client referrals from Grant Thornton Partners. He assumed responsibilities as Head of Field Force Operations, in October 2001, acting as the “Chief
Operating Officer” for the Head of Retail Distribution. Prior to retirement, in May 2003, Mr. Radbill assumed responsibilities for Human Resources / Retail Distribution Strategic Initiatives. Mr. Radbill earned a B.S. Degree in Finance from Bowling Green State University (Ohio) in 1968, where he is an
active and contributing member of the Alumni Association (honored as an Accomplished Graduate in 2006 and among the One-hundred Most Prominent Alumni during BGSU’s Centennial Celebration in 2010), a member of the College of Business / Finance Department Advisory Council and previously, a six year member of the University Foundation Board (four years as development committee chair and a member of the executive committee). He attended the M.B.A. program at the College of Insurance (now affiliated with St. John’s University – New York) and Columbia University Graduate School’s Marketing and Financial Development programs. Active in civic affairs, Mr. Radbill was a leading fundraiser for The National Multiple Sclerosis Society while in Philadelphia, where he served as Chairperson of the Development Committee, Board Vice-Chair and Board Chair-Elect. Since retiring in 2004, he has worked on special projects for the New York City - Southern New York Chapter of the National Multiple Sclerosis Society and in December 2011, he was elected to the MS Board, appointed to its Executive Committee and named Development Committee Chair. Mr. Radbill strives to return to BGSU on an annual basis (spending “face-time” in finance and management classes with students), is active with Memorial Sloan-Kettering Cancer Center and his college fraternity, Zeta Beta Tau, on an as needed basis. Radbill was previously a Registered Investment Advisor, Registered Representative and a Registered Securities Principal of the N.A.S.D.
(renamed FINRA), a member of the American Society of Chartered Life Underwriters and Chartered Financial Consultants and the “Alexis de Tocqueville Society” of the United Way. Mr. Radbill resides in New York City.
Mr. Randolph has been President of Paramount Health Care since 1992. Paramount Health Care is a diversified insurance company with four product lines: Commercial, Medicare, Medicaid and Workers Compensation. He has more than 32 years of experience in administration and financial management at The Toledo Hospital and ProMedica Health System. Before joining Paramount, Mr. Randolph was Vice President of Finance/MIS at The Toledo Hospital. In this capacity, he had responsibility for medical records, admitting, and patient accounting and information systems. Prior to becoming Vice President, Mr. Randolph served in a variety of capacities in The Toledo Hospital's Finance Department over the course of his career.
In addition to his responsibilities as President of ProMedica’s Insurance division, Mr. Randolph has also served as the Chief Merger, Joint Ventures and Acquisitions Officer, Chief Construction and Property Management Officer as well as being responsible for corporate oversight of the expanded system-wide Customer Satisfaction Services, Call Center Departments and Corporate Operational Performance Improvements for ProMedica Health System at various points in his career.
He served as an Executive Committee Member and Chairman/Past-Chairman of the Health Plan Alliance Board and currently serves on the Membership Sub Committee; he served as President of the Boy Scouts of America, Erie Shores Council, and currently serving as Past-President as well as serving on the Executive Committee. He has also served on the Executive Committee Board for YMCA and as a Board member of the Lima Memorial Health System and Chairman of the Leadership Council for the American Diabetes Association of Northwest Ohio. Mr. Randolph was the Honorary Chair for the 2012 March of Dimes Campaign. He currently serves as a Delegate for the Ohio Association of Health Plans (OAHP).
Mr. Randolph is an American College of Healthcare Executive Fellow. He holds a BBA from Bowling Green State University and an MBA from the University of Toledo. He is married and resides with his wife and children in Sylvania, Ohio.
After graduating from Bowling Green State University in 1978, Doug worked for Huntington Bank as a lender. In 1979 Doug changed from banking to insurance specializing in Property, Casualty, Life and Health. He joined Wood County Insurance Agency in 1983 and became the principle and current owner since 1994.
Thomas joined National Interstate in 2012 as a summer intern in their Passenger Transportation division, which led to a position in the Truck Transportation underwriting department throughout his senior year at BGSU. Upon graduation, Thomas moved to the National Accounts Group of National Interstate specializing in underwriting & product management for large account transportation fleets with over $2MM in annualized all lines premium. His programs include single parent rental captives, owned captives, & high deductible/self-insured retention programs, along with PEO workers compensation business. Tom’s specialty is in the transportation industry, where he has responsibility for Primary & Excess Casualty lines, along with Workers Compensation and Property coverages.
Thomas was born in Avon Lake, OH and currently resides there making the commute to Richfield, OH to National Interstate Corporations corporate HQ daily.
Thomas graduated in May of 2013 with a BSBA from the BGSU College of Business with a specialization in finance. He received his Associate in Risk Management (ARM) designation from the American Institute of Chartered Property & Casualty Underwriters in 2014. During his tenure at BGSU he was also a two time recipient of the Ohio Insurance day scholarship from the Griffith Foundation for Risk Management.
STEPHEN M. SPRAY
SENIOR VICE PRESIDENT AND CHIEF INSURANCE OFFICER THE CINCINNATI INSURANCE COMPANIES
Mr. Spray serves as chief insurance officer and senior vice president of The Cincinnati Insurance Companies, one of the country’s top 25 property casualty insurer groups based on net written premium. He has executive oversight for Cincinnati’s commercial standard market, excess and surplus and personal lines insurance sales, marketing, underwriting, relationships with independent agents and ceded reinsurance programs.
Mr. Spray joined Cincinnati in 1991 and has held various positions with the company, each increasing in scope and responsibilities. He was instrumental in the formation of The Cincinnati Specialty Underwriters Insurance Company in 2007 and Cincinnati’s Target Markets department in 2010 and was responsible for sales and marketing, including management of field underwriters and independent agency relationships from 2011 to 2016. He was promoted to senior vice president in 2012 and led the company’s commercial lines operations from 2016 until 2019 when he was named to his current position. Additionally, Mr. Spray serves on the board of directors for Cincinnati Insurance and its subsidiaries: The Cincinnati Indemnity Company, The Cincinnati Casualty Company and The Cincinnati Specialty Underwriters Insurance Company.
He attended Bowling Green State University and received a Bachelor of Arts degree in 1989. A two-time letter winner on the Falcons football team, Mr. Spray has fond memories of his days at BGSU and values the education and experience he received as a student. He and his family reside in Cincinnati, Ohio.
Matt Wey has spent his entire 33 year career with Marsh & McLennan companies (MARSH), joining the firm in Cleveland upon graduation from Bowling Green State University in 1981. He progressed through various roles with increasing responsibilities and has long term overseas experience in both Tokyo and London. After leading Marsh businesses in Columbus, Ohio and Grand Rapids, Michigan he returned to his hometown of Cleveland and has led Marsh’s Northeast Ohio territory since 2012. He has attained the insurance industry professional designations Chartered Property Casualty Underwriter (CPCU), and Associate in Risk Management (ARM).
Matt also currently serves as an adjunct professor at John Carroll University in Cleveland, Ohio, co-teaching a course in the Finance curriculum, Risk Management and Insurance Fundamentals.
Bachelor of Science in Business Administration  with a concentration in Risk Management and Insurance
Bowling Green State University
Master of Management , Aquinas College