Faculty Research

Accounting and Information Systems:

Research Interests

  • System Auditors Performance
  • Web-driven Databases
  • Data Modeling and Query Language
  • Blockchain Technology

Consulting Projects

  • AIS Textbook Accuracy Checking
  • Continuing Professional Education (CPE) Projects

Bizarro, P., Mankowski, H. and R. Mankowski (2018). Blockchain Technology: Benefits, Risks, and the Future. Internal Auditing 33(4), 12-16..

Bizarro, P. and M. Dorian (2017). Artificial Intelligence: The Future of Auditing. Internal Auditing 32(5), 21-26.

Bizarro, P. and K. Barker (2017). Phishing attack: a case analysis of Seagate Technology PLC. Internal Auditing 32(4), 21-25.

Bizarro, P. and N. Toni (2015). How can data analytics help detect healthcare fraud: the case of medicaid and medicare in the US? Internal Auditing 30(6), 19-23.

Bizarro, P. and B. Masin (2015). Preparing for enterprise security risks of the Internet of Things. Internal Auditing 30(4), 5-9.

“An Assessment of Patterns of Coauthorship for Academic Accountants within Premier Journals edited Outside the U.S.: Evidence from 1995 – 2009” (with T. Englebrecht, X. Chu, and R. Martin), July/August 2013, Journal of Applied Business Research 29(4), 1077-1092.

McKinney, E, Garcia, A. (2017). Big Data, Digital Demand, and Decision-Making. International Journal of Accounting and Information Management.  Accepted August, 2017.

Lampe, J.C., Garcia, A. and Tassin, K. (2016).  A Post-SOX History of U.S. Public Accountancy.  Research on Professional Responsibility and Ethics in Accounting (formerly Research on Accounting Ethics). 20: 3-29.

Snead, K. Stott, D. and Garcia, A., (2013).  You Should Have Seen that Volume Variance Coming! Management Accounting Quarterly, Fall 15(1): 11-20.

Garcia, A. and Lampe, J.C., (2013). The History of Deprofessionalization in U.S. Public Accountancy, Part II.  Research on Professional Responsibility and Ethics in Accounting (formerly Research on Accounting Ethics), 17: 1-46.

Bizarro, P. and Garcia, A. (2013).  Virtualization: Benefits, Risks, and Control. Internal Auditing, July/August 28(4): 11-18.

"Toward a Toward a Difference Theory of Information" 2018.  Conditionally accepted European Journal of Information Systems.

"Big Data, Digital Demand, and Decision-Making" 2018.  International Journal of Accounting and Information Management.

"The Need for ‘Skeptical’ Accountants in the Era of Big Data," 2017. Journal of Accounting Education, with Ken Snead.

"Informing Students about Information:  Seven Semantic Exercises."  2016.  Communications of the AIS, with Charles Yoos.

"Crisis IT Design Implications For High Risk Systems."  2011. Behaviour and Information Technology.

Sakthivel, S. Cost estimation of globally outsourced IS development projects, Journal of Information Technology Management, Vol XXIII, No. 1, 2012, 34 – 45.

Sakthivel, S. and Chang, J. A Preliminary Study Exploring the Performance of Systems Development in a Face-to-face Setting in Relation to Television Video Conferencing, Journal of Information Technology Management, Vol XXI, No. 4, 2010, 13-28.

Sakthivel, S. Manage Requirements Volatility to Manage Risks in IS Development Projects, Information Systems Auditing and Control Association Journal, 5, 2010, 31-34.

Sakthivel, S. Managing Risk in Offshore Systems Development, Communications of the ACM, 50(4), 2007, 69-75.

Sakthivel, S. Virtual Workgroups in Offshore Systems Development, Journal of Software & Information Technology, 47, 2005, 305-318.

Research Interests

  • Knowledge acquisition through social networks
  • Change management for  enterprise technology implementation
  • Enterprise system assimilation
  • User interface design

Sasidharan, S., Santhanam, R. & Brass, D. (2017). Assimilation of enterprise information systems: Knowledge support from people and systems. International Journal of Technology Diffusion, 8(1), 8-32.

Sasidharan, S. (2015). All Is right with the world: Schema congruity and trust beliefs in B2C electronic commerce. International Journal of Technology Diffusion, 6(4), 78-94.

Sasidharan, S. (2015). Change management, knowledge dynamics and normative influences in Enterprise Technology implementation: An empirical study. Asia-Pacific Journal of Management Research and Innovation, 11(2), 81-94.

Schmidt, P., Sasidharan, S., & R. Freeze. (2013). Social networks and organizational performance: Exploring the quality of domain knowledge sources. International Journal of Knowledge Management, 9(3), 47-64.

Yi, M., Santhanam, R., Sasidharan, S., & S. Park. (2013). Toward an integrative understanding of information technology training research across Information Systems and Human-Computer Interaction: A comprehensive review. AIS Transactions on Human Computer Interaction, 5(3), 134-156.

Schauer, P. C. 2016 Audit Practices for Automobile Dealerships. International Research Journal of Accounting and Finance. December.  Also available on-line.

Schauer, P. C. 2014. Golden Supply Company. International Research Journal of Accounting and Finance. December. Also available on-line.

Schauer, P. C. 2014. Your Financial Future During Retirement. Journal of Business and Economics. December.

Schauer, P. C. 2014. A Reexamination of Safe Retirement Withdrawal Rates. Journal of Economics and Economic Education Research.

Schauer, P. C. 2013. The Fallacy of the Roth. Academy of Accounting and Financial Studies Journal. 17:3

“The Need for ‘Skeptical’ Accountants in the Era of Big Data”- with E. McKinney and C. Yoos; The Journal of Accounting Education; March, 2017 (38) pp. 63-80.

"Attribution Theory: A Framework for Understanding Information System Success"- with S. Magal, L. Christensen, and A. Ndede-Amadi; Journal of Systemic Practice and Action Research; 2015 (28,3) pp. 273-288.

“You Should Have Seen that Volume Variance Coming”- with D. Stott and A. Garcia; Management Accounting Quarterly; Fall, 2013 (15,1) pp.11-20.

"The Causes of Misapplied Capacity-Related Manufacturing Costs and Corresponding Reporting Implications: A Conceptual Perspective”- with D. Stott and A. Garcia; The Journal of Accounting Education; 2010 (28) pp. 85-102.

"Expectancy Theory as the Basis for Activity-Based Costing System Implementation by Managers”- with W. Johnson and A. Ndede-Amadi; Advances in Management Accounting; 2005 (14), pp. 253-275.

Applied Statistics and Operation Research

RM Harter, JP McMichael, DS Brown, A Amaya, TD Buskirk, D. Malarek (2017) “Telephone Appends for Address-based Samples - An Introduction” Under review for RTI Press.

English, N. Kennel, T., Buskirk, T.D., Harter, R. (2017) “Framing It: Construction, Maintenance and Enhancements for Address-Based Sampling Frames" Under Review for The Journal of Survey Statistics and Methodology.

Michael P. Battaglia, Don A. Dillman, Martin R. Frankel, Rachel Harter, Trent D. Buskirk, Cameron B. McPhee, Jill M. DeMatteis, Tracey Yancey; Sampling, Data Collection, and Weighting Procedures for Address-Based Sample Surveys. J Surv Stat Methodol 2016; 4 (4): 476-500. doi: 10.1093/jssam/smw025

Dutwin, D. and Buskirk, T.D. (2016) "Apples to Oranges or Gala versus Golden Delicious? Comparing Data Quality of Non-Probability Internet Samples to Low Response Rate Probability Samples," in press for Public Opinion Quarterly, 81 (S1): 213-239.

Buskirk, T.D., Saunders, T. and Michaud, J. (2015) "Are Sliders Too Slick for Surveys: An Experiment comparing slider scales for survey data collection using Computers, Tablets and Smartphones," Methods and Data Analysis, Vol. 9(2), pp. 229-260. Available at: http://www.gesis.org/fileadmin/upload/forschung/publikationen/zeitschriften/mda/Vol.9_Heft_2/MDA_Vol9_2015-2_Buskirk.pdf

Research Interests

  • Vehicle Routing
  • Patrol Routing
  • Online Optimization
  • Facility Location

Consulting Projects

  • Outbound Logistics
  • Job Shop Scheduling
  • Patrol Routing

Freeman, N. K., B. B. Keskin, I. C apar. “Attractive Orienteering Problem with Proximity and Timing Interactions," European Journal of Operational Research, 266, 354-370, 2018.

Capar, I., S. H. Melouk, and B. B. Keskin, “Alternative Metrics to Measure EMS System Performance," Journal of the Operational Research Society, 68, 792-808, 2017.

Capar, I., B. B. Keskin, and P. Rubin, “An Improved Formulation for the Maximum Coverage Patrol Routing Problem," Computers and Operations Research, 59, 1-10, 2015.

Keskin, B. B., I. Capar, C. R. Sox, and N. K. Freeman. “An Integrated Load-Planning Algorithm for Outbound Logistics at Webb Wheel," 2013 Daniel H. Wagner Prize for Excellence in Operations Research Practice Finalist, Interfaces, 44(5), 480-497, 2014.

Research Interests

  • Analysis of unreplicated designed experiments
  • Dispersion effects
  • Statistical process control
  • Generalized linear models for joint estimation of location and dispersion effects

Consulting Projects

  • Expert statistical witness
  • Consulting statistician for Association for the Prevention of Atherothrombic Disease

Yeh, A. B., Huwang, L, McGrath, R. N., and Zhang, Z. (2010) “On Monitoring Process Variance with Individual Observations”, Quality and Reliability Engineering International.

McGrath, R. N. and Chen, Q. (2008) “Sample Size Determination for a Relative Quality Improvement,” Quality Engineering, 20, 309-320. 

Yeh, A. B., McGrath, R. N., Sembower, M. A., and Shen, Q. (2008) “EWMA Control Charts for Monitoring High-Yield Processes Based on Non-transformed Observations,” International Journal of Production Research, 46, 5679-5699.

Yeh, A. B., Lin, D. K. J., and McGrath, R. N. (2006) “Multivariate Control Charts for Monitoring Covariance Matrix: A Review,” Quality Technology and Quantitative Management, 3, 415-436.

McGrath, R. N. and Yeh, A. B.  (2005) “A Quick, Compact, Two-Sample Dispersion Test: Count Five”, The American Statistician, 59, 47-53.

Research Interests

  • Queueing Analysis
  • Facility Location
  • Districting
  • Dispatching & Routing
  • Production Scheduling
  • Data Clustering

Consulting Projects

  • Production Planning and Scheduling in Glass Industry
  • Service Dispatching & Routing with Time Windows
  • Police Patrol Beat Districting

Rump, C.M. (2008) Data Clustering for Fitting Parameters of a Markov Chain Model of Multi-Game Playoff Series, Journal of Quantitative Analysis in Sports, 4(1), Article 2.

Rump, C.M. (2007) Capital Growth and the St. Petersburg Game, The American Statistician, 61(3), 213-217.

Akgün, V., A. Parekh, R. Batta and C.M. Rump (2007) Routing of a Hazmat Truck in the Presence of Weather Systems, Computers & Operations Research, Special Issue on Hazmat Logistics, 34(5), 1351-1373.

Sarac, A., R. Batta and C.M. Rump (2006) A Branch-and-Price Approach for Operational Oriented Aircraft Maintenance Routing, European Journal of Operational Research, Special Issue on Rich Models in Discrete Optimization - Formulation and Resolution, 175(3), 1850-1869.

Rump, C.M. (2006) Andrei Markov in the Stanley Cup Playoffs, Chance Magazine, 19(4), Fall 2006, 37-42.

Research Interests

  • Statistical process control and process monitoring
  • Engineering quality and process control
  • Manufacturing process modeling and analysis
  • Multivariate data modeling and analysis
  • Time-series modeling and analysis

Consulting Projects

  • Analysis of existing quality control program
  • Time-series modeling and analysis of sales data
  • Analysis of customer satisfaction survey data
  • Modeling and analysis of manufacturing process data
  • Predictive modeling

Huang, W. H., and Yeh, A. B., (2018) “A Nonparametric Phase I Control Chart for Monitoring the Process Variability with Individual Observations Based on Empirical Likelihood Ratio,” to appear in the International Journal of Reliability, Quality and Safety Engineering.

Huang, W. H., Yeh, A. B., and Wang, H. (2018) “A Control Chart for the Lognormal Standard Deviation,” Quality Technology and Quantitative Management, 15, 1-36.

Shadman, A., Zou, C., Mahlooji, H. and Yeh, A. B., (2017) “A Change Point Method for Phase II Monitoring of Generalized Linear Profiles,” Communications in Statistics-Simulation and Computation, 46, 559-578.

Huwang, L., Wang, Y.-H. T., Yeh, A. B., and Huang, Y.-H., (2016) “Profile Monitoring Based on Proportional Odds Models,” Computers and Industrial Engineering, 98, 543-553.

Huang, W. H., Wang, H., and Yeh, A. B. (2016) “Control Charts for the Lognormal Mean,” Quality and Reliability Engineering International, 32, 1407-1416.


Research Interests

  • Hospital Reimbursement
  • Health Insurance
  • Health and Public Policy
  • Access to and Equity in Healthcare
  • Econometric Modeling

Consulting Projects

  • Analysis of employment data for US Together, a refugee resettlement group

James R. Bland & Amanda C. Cook (2018) Random effects probit and logit: understanding predictions and marginal effects, Applied Economics Letters, DOI: 10.1080/13504851.2018.1441498

Research Interests

  • Consumer protection
  • Environmental law
  • Comparative law

Consulting Projects

  • Worked with faculty at other universities helping them improve their teaching of business law

Kubasek, Nancy and M. Neil Browne,Juries in U.S. Patent Cases: A Comparative Portrait of the Boundaries of Democracy, 20 North Carolina Journal of Law and Technology (forthcoming, January  2019)

Kubasek, Nancy, M. Neil Browne, Justin R. Rex, & Robert R, Horton, Commercializing Children:  The Laws and Regulations Affecting Advertisements Directed at Children in France, Spain and Sweden, 28 Indiana International and Comparative Law Review  (forthcoming, 2018). 

Kubasek, Nancy, M. Neil Browne, Chelsea Browne, & Justin Rex, Attacking Obesity: The Paternalistic Approach of France Versus the Conservative Approach of the United States, 39 Whittier Law Review 1 (2018). 

Kubasek, Nancy and Tiffany Durham, Remodeling Federal Medical Malpractice:  A Possible Improvement to the Affordable Care Act, 48 Loyola of Los Angeles Law Review 1143 (2016)

Kubasek, Nancy and Kaela Herrera, Combating Domestic Sex Trafficking: Time for a New Approach, 24 Texas Women’s Law Journal 167 (Spring 2015).

"What Really Happens in the Solow Model: Technological Progress versus Population Growth," (with John Hoag), The American Economist, Vol. 58, no. 2, Fall 2013 (level 3).

"Teaching Sticky Prices to Undergraduates," (with John Hoag), Journal of Economics and Economic Education Research, Vol 15, no. 1, 2014 (level 3).

"Losing the World: Another Adam Smith Problem," The Journal of Economics and Politics, Vol. 20, #1, 2012 (level 3).

"Adam Smith on Education," Critical Review, Vol. 25, Issue 1, 2013, pp. 120-129 (level 1).

"Don’t Explain," Conversations on Philanthropy, Volume VI, 2009, pp. 65-70, (invited comment) (level 3).

"Is Capital Expenditure Contagious? An Analysis of UCC data from Ohio and its Neighbors," Journal of Economics and Politics, 2016.

An Economic Analysis of a Proposed BGSU - Firelands Wind Turbine, Journal of Economics and Politics, 19, pp. 49-63, 2011.

What is the Best Way to Impede a Central Bank? Quarterly Review of Economics and Finance, 49, pp. 784-797, 2009.

Why Do Some Schools Group by Ability?  Some Evidence from the NAEP, American Journal of Economics and Sociology, 65, pp. 475-502, 2006.

The Bank of Canada's Reaction Function, American Review of Canadian Studies, 33, pp. 357-371, 2003.

Research Interests

  • Dynamic Stochastic General Equilibrium Models
  • Credit frictions and Business cycle fluctuations
  • Monetary policy making
  • Risk shocks and bank behaviors
  • Time-series modeling and analysis

Consulting Projects

  • Predictive modeling and business forecasting
  • Time-series modeling and analysis of sales data
  • Modeling and analysis of manufacturing process data

“Understanding the Aggregate Effects of Credit Frictions and Uncertainty” with Nathan S. Balke and Enrique Martinez-Garcia, Journal of Economic Dynamics and Control, submitted, first round review, 2018

“Is Capital Expenditure Contagious? An Analysis of UCC data from Ohio and its Neighbors,” (with Peter VanderHart), Journal of Economics and Politics, 2015.

“Credit Growth, Monetary Policy, and Economic Activity in a Three-Regime TVAR Model,” (with Stefan A. Avdjiev), Applied Economics, 46:24, 2936-2951, DOI: 10.1080/00036846.2014.916391, 2014

“Credit Demand, Credit Supply, and Economic Activity,” (with Nathan S. Balke), 2013, The B.E. Journal of Macroeconomics, Contributions, 13(1): 643–680

“New Tips from TIPS: Identifying Inflation Expectations and the Risk Premia of Break-Even Inflation,” 2013, The Quarterly Review of Economics and Finance, 53 (2013), 125– 139

“Estimating the Natural Rate of Interest in an Open Economy" with Mark Wynne, Empirical Economics, forthcoming.

“Measuring theWorld Natural Rate of Interest", with Mark Wynne, Economic Inquiry, 2018.

“Incorporating the Beige Book into a Quantitative Index of Economic Activity " with Nathan Balke and Michael Fulmer, Journal of Forecasting, 2017.


Bae, Sung C., Kiyoung Chang, Ha-Chin Yi, "Are More Corporate Social Investments Better? Evidence of Non-Linearity Effect on Costs of U.S. Bank Loans." Global Finance Journal, forthcoming.

Bae, Sung C., Taek Ho Kwon, Rae Soo Park, "Managing Exchange Rate Exposure with Hedging Activities: New Approach and Evidence." International Review of Economics and Finance, 53 (2018), 133-150.

Pae, Yuntaek, Sung C. Bae, Namhoon Lee, "Idiosyncratic Volatility and Cash Flor Volatility: New Evidence from S&P 500." International Review of Financial Analysis 56 (2018), 127-135.

Bae, Sung C., Kiyoung Chang, Ha-Chin Yi, "Corporate Social Responsibility, Credit Rating, and Private Debt Contracting: New Evidence from Syndicated Loan Market." Review of Quantitative Finance and Accounting 50 (2018), 261-299.

Kwon, Taek Ho, Sung C. Bae, Soonhong Park, "Sales Growth and Global Diversification Effects." Korean Journal of Financial Studies 47 (2018), 97-129. 

Research Interests

  • Analyst Following
  • Market Efficiency
  • Mutual Funds
  • IPOs
  • ETF Trading

Xin Zhao, Mingsheng Li, Liuling Liu, 2018. “Beta momentum strategy after extreme market movements”, Investment Management and Financial Innovations, 15(3), 97-110.

Xiao Jun, Mingsheng Li, Chen Yugang, 2017. “Catering to behavioral demand for dividends and its potential agency issue”, Pacific-Basin Finance Journal 46, 269-291.

Rachel Huang, Mingsheng Li, Jing Shi, 2016. “Which Matters: 'Paying to Play' or Stable Business Relationship? Evidence on Analyst Recommendation and Mutual Fund Commission Fee Payment”, Pacific-Basin Finance Journal 40 (Dec), 403-423.

Mingsheng Li, Xin Zhao, 2016. “Neighborhood effect and stock price comovement”, North American Journal of Economics and Finance 35, 1-22 (leading article).

He, Xi, Minsheng Li, Jing Shi, Garry Twite, 2016. “Why do firms pay stock dividends: is it just a stock split?” Australian Journal of Management 41 (3), 508-537.

Zhao, X., Li, M., & Liu, L. (2018). Beta momentum strategy after extreme market movements. Investment Management and Financial Innovations, 15, 97-110.

Díaz, F., Ramírez, G. G., & Liu, L. (2018). Corporate bond clawbacks as contingent capital for banks. Journal of Financial Stability, 37, 11-24.

Francis, B., Hasan, I., Liu, L., & Wang, H. (2017). Employee treatment and contracting with bank lenders: An instrumental approach for stakeholder management. Journal of Business Ethics, 1-18. https://doi.org/10.1007/s10551-017-3722-0

Hasan, I., Liu, L., Wang, H., & Zhen, X. (2017). Bank power and loan contract: Empirical evidence. Economic Notes, 46, 649-675.

Hasan, I., Fang, Y., Liu, L., & Zhang, G. (2017). Deposit insurance and the 2008-2009 global financial crisis. Financial Stability Studies, 18, 1-19.

Rush, S., 2018, “The Bond Coupon’s Impact on Liquidity”. The Journal of Fixed Income 27 (4), 34-39.

Louton, D., McCarthy, J., Rush, S., Saraoglu, H., and Sosa, O., 2015, “Tactical Asset Allocation for U.S. Pension Investors: How Tactical Should the Plan Be?” Journal of Asset Management 16, 427-436.


Highhouse, S., Brooks, M.E., Nesnidol, S., & Sim, S. (2017). Is a .51 validity coefficient good? Value sensitivity for interview validity. International Journal of Selection and Assessment, 25, 383-389.

Highhouse, S., Brooks, M.E., & Wang, Y. (2016). Status seeking and manipulative self-presentation. International Journal of Selection and Assessment, 24, 352-361.

Highhouse, S., Zickar, M. J., Brooks, M. E., Reeve, C. L., Sarkar-Barney, S. T., & Guion, R. L. (2016). A Public-domain personality item bank for use with the Raymark, Schmit, and Guion (1997) PPRF. Personnel Assessment and Decisions 2, 48-56.

Brooks, M. E., Dalal, D. K., & Nolan, K. P. (2014). Are common language effect sizes easier to understand than traditional effect sizes? Journal of Applied Psychology, 99(2), 332-340.

Cady, S.H., Brodke, M., & Parker, N. (2018). When a team is more like a group: Improving individual motivation by managing integrity through team action processes. Public Integrity . 1-18. DOI: 10.1080/10999922.2017.1419052.

Cady, S.H., Medley, B., & Stiegler, C.T. (2018). Assessing change: Integrating Kirkpatrick’s and Phillips’ models into the five levels of evaluation. Organization Development Journal , 36 (1): 55-66.

Cady, S.H., Brodke, M., & Kim J.H. (2017). Volunteer motivation: A field study examining why some do more, while others do less. Journal of Community Psychology , 46 (3): 281-292.

Cady, S.H. & Kim, J.H. (2016). What we can learn from evaluating OD interventions: The paradox of competing demands. Organization Development Practitioner, 49 (1): 50-56.

Cady, S.H., Hennig, T., & Shoup, Z. (2015). Smoke signals to the cloud: A historical review on the purpose, selection, and application of distance collaboration tools. Organization Development Journal , 33 (1): 41-57.

Amelia Carr and Joohyung Kim, "Closed loop supply chain for glass recycling: Current practices and challenges," International Journal of Integrated Supply Management, vol. 11, no. 4, 2017, pp. 316-331.

Amelia Carr, “Relationships among Information Technology, Organizational Cooperation and Supply Chain Performance," Journal of Managerial Issues, Winter/Fall 2016, vol. 28, no. 3-4, pp. 171-190.

Amelia Carr, “An Examination of the Adoption of RFID Technology in Healthcare Organizations," Organization Development Journal, Winter 2015.

Amelia Carr, “The Puzzle Exercise: Interactive Teaching Strategy for a SCM Course," Business Education Innovation Journal, June 2015, vol. 7, no. 1, pp. 15-21.

Kevin Collins, Senthil Muthusamy, and Amelia Carr, “Toyota Production System (TPS) for Healthcare Organizations: Prospects and Implementation Challenges," Total Quality Management & Business Excellence Journal, Jul/Aug 2015, vol. 26, no. 7/8, pp. 905-918. 

Research Interests

  • Coordination of work and information in healthcare delivery processes
  • Healthcare delivery models

Consulting Projects

  • Strategic planning
  • Patient/customer satisfaction
  • Process improvement (i.e., Lean & Six Sigma)

Dobrzykowski, D. and Tarafdar, M. (2017). Linking Electronic Medical Records use to Physicians’ Performance: A contextual analysis. Decision Sciences Journal, 48(1), 7-37. Received Decision Sciences Journal’s Best Paper Award.

Dobrzykowski, D., McFadden, K. and Vonderembse, M. (2016). Examining pathways to safety and financial performance in hospitals: A study of lean in professional service operations. Journal of Operations Management, 42-43, 39-51.

Dobrzykowski, D.D., Callaway, S.K. and Vonderembse, M.A. (2015). Examining pathways from innovation orientation to patient satisfaction: a relational view of healthcare delivery. Decision Sciences Journal, 46(5), 863-899. Received a 2016 New Jersey Bright Idea Award, selected as a top 10 paper out of 141 publications of NJ professors.

Dobrzykowski, D. and Tarafdar, M. (2015). Understanding information exchange in healthcare operations: Evidence from hospitals and patients. Journal of Operations Management, 36, 201- 214.

Dobrzykowski, D., Saboorideilami, V., Hong, P. and Kim, S.C. (2014). A structured analysis of operations and supply chain management research in healthcare (1982-2011). International Journal of Production Economics, 147, 514-530.

Research Interests

  • Information technology in the supply chain including blockchain
  • Supply chain risk management
  • Supplier innovation
  • Supply chain sustainability
  • Supply category management

Consulting Projects

  • Certification training

Zhang, M., Hartley, J., Gao, Q. and Hung, Z. “Does Guanxi Influence Product Performance and Customer Loyalty?"  Journal of Asia Business Studies.  In-press-accepted for publication Mar. 9, 2017.

Atilla, A. E., Steward, M., Zhaohui, W. and Hartley, J. “Triadic Relationships in Healthcare,” Business Horizons, In-press-accepted for publication Feb. 22, 2017.

Gaudenzi, B. Zsidisin, G. A., Hartley, J., and Kaufmann, L. “An Exploration of Factor Influencing the Choice of Commodity Price Risk Mitigation Strategies," Journal of Purchasing and Supply Management.  In-press-accepted for publication Jan. 17, 2017.

Hartley, J., Eboch K., and Gilberg, J. “Using Corporate Partnership to Enhance Learning in a Sourcing Negotiation Role-Play.”  Decision Sciences Journal of Innovative Education. 2017, vol. 15, no. 2, 124-137. 2017 Best Teaching Brief Award.

Zsidisin, G., Hartley, J., Bernades, E., and Saunders, L. “Examining Supply Market Scanning and Internal Communication Climate as Facilitators of Supply Chain Integration,” Supply Chain Management: An International Journal, 2015, vol. 20, no. 5, 249-560.

Min, Hokey, “Measuring the Service Quality of Luxury Hotel Chains in the United States.” International Journal of Services and Operations Management, in press.

Kapadia, Shashank, Melachrinoudis, Emanuel, Min, Hokey, and Zaarour, Nizar, “Determining the Optimal Collection Period For Returned Products in a Stochastic Environment.” International Journal of Logistics Systems and Management, forthcoming.

Joo, Hye-Young, Seo, Yong-Won, and Min, Hokey, “Examining the Effects of Government Intervention on the Firm’s Environmental and Technical Innovation Capabilities.” International Journal of Production Research, in press.

Min, Hokey, Lim, Yong-Kon, and Park, Jong-Won, “An Integrated Terminal Operating System for Enhancing the Port Security.” International Journal of Logistics Systems and Management, in press.

Joo, Seong-Jong, Boehmke, Bradley C., and Min, Hokey, “DEA-AHP based Sourcing Analytics for Evaluating and Selecting Suppliers: A Case of an Aerospace Company.” International Journal of Services and Operations Management, in press.

Research Interests

  • Gender and diversity in organizations
  • Women in Leadership 
  • Career development
  • Leadership development
  • Inclusive organizations
  • Scholar-Practitioners

Consulting Projects

  • Emotional and Social Intelligence competency development
  • Executive Coach for senior leadership teams
  • Design and deliver organizational mentoring program

Van Esch, C., Hopkins, M.M., O’Neil, D.A. & Bilimoria, D. How perceived riskiness influences the selection of women and men as senior leaders. Human Resource Management, Accepted November 2017.

O’Neil, D. A., Hopkins, M. M., & Bilimoria, D. (2015). A framework for developing women leaders: Applications to executive coaching. Journal of Applied Behavioral Science, 51(2), 253-276.

O’Neil, D.A. & Hopkins, M.M. (2015). The impact of gendered organizational systems on women’s career advancement. Frontiers in Psychology: Organizational Psychology, 6:905. doi: 10.3389/fpsyg.2015.00905

Hopkins, M.M. & O’Neil, D.A. (2015). Authentic Leadership: Application to women leaders. Frontiers in Psychology: Organizational Psychology,6:959. doi: 10.3389/fpsyg.2015.00959

Hopkins, M.M., O’Neil, D.A. & Stoller, J.K. (2015.) Distinguishing competencies of effective physician leaders. Journal of Management Development, 34(5), 566-584.

Sawaya, W. J., S. Pathak, M. Kristal, and J. Day. 2015. “Sensing Resource Flow Changes Using Process Charts with Adaptive Limits in a Humanitarian Supply Network,” Decision Sciences Journal, Vol. 46, No. 5, 961- 979.

Narayanan, A., M. Johnson, and W. J. Sawaya, 2014. “Linking student evaluations scores with grades and instructor experience in Business School,” Decision Sciences Journal of Innovative Education, Vol. 12, No. 3, 233-265.

Johnson, M.D., Natarajarathinam, M., and W.J Sawaya, 2013. “A methodology for modelling comprehensive international procurement costs,” International Journal of Production Research, Vol. 51. No. 18, 5549-5564.

Narayanan, A., M. Johnson, and W. J. Sawaya, 2013. “Linking student evaluations scores with grades and instructor experience in engineering,” Journal of Engineering Education Vol. 102, No. 2, 289-318.

Jones, D., J. Lloyd, O. Bernstain, C.Davis, A. Turk, M.Turnquist, L. Nozick, B. Levine, C. Rawls, S. Ostrowski, and W. J. Sawaya. 2011. “U.S. Import/Export Container Flow Modeling and Disruption Analysis”, Research in Transportation Economics. Vol. 32, 3-14.

Shin, H. W., & Lee, S-H. Economic crisis, intra-MNC production shift and MNC performance from network perspective, Asia Pacific Journal of Management, in press.

Shin, H. W., & Lee, S-H. Firm resource stock, resource complementarity, and the heterogeneity in resource value, in press, Asia Pacific Journal of Management, in press.

Shin, H. W., Picken, J. C., & Dess, G. G. 2017. Revisiting the Learning Organization: How to create it. Organizational Dynamics, 46: 46-56

Shin, H. W., & Dess, G. G. From SWOT to value appropriation: career implications. Academy of Strategic Management Journal. 16: 165-168

Research Interests

  • Career patterns in a boundaryless workplace
  • Mentoring of expatriate managers
  • Motivation of Nonstandard Employees

Consulting Projects

  • Career counseling
  • Employee attitude surveys

Carraher, S.M. & Sullivan, S.E. (in press). Applying the Kaleidoscope Career Model to Explore How Millennials View Challenge:  A Qualitative Study and Recommendations for Future Research. Research in Careers.

Sullivan, S.E. & Carraher, S.M. (in press) Using the Kaleidoscope Career Model to Create Cultures of Gender. Equity Diversity & Career Development.

Jain, A. K., & Sullivan, S. (2015). Adjusting to the unexpected: a review of the Journal of Management History from 2000 to 2004. Journal of Management History, 21(4), 421-438.

Purohit, Y., Simmers, C., Sullivan, S.E. & Baugh, S. G. (2015). Do Organizational Efforts to Help Employees Achieve Balance Matter? An Empirical Study of Organizational Support Initiatives on Worker Attitudes.  Research in Careers, 3, 25-46.

Hager, M., Forret, M., Wolff, H. & Sullivan, S. E. (2015).  Networking and career success. Proceedings of the Southern Management Association Meetings, Tampa.

Wheeler, J. V. (2016).  Understanding the use of self in organizational development: An exploratory study of the self-exploration practices in Auroville, India. Organization Development Journal, 34(4), 11-27.

Zhang, M., Gao, Q., Wheeler, J. V., & Kwon, J.  (2016). Institutional Effect on Born Global Firms in China: The Role of Sun Tzu’s The Art of War Strategies, Journal of Asian Business Strategy, 10(1), 1-19.

Wheeler, J. V. & Lanza, J. J.  (2014). 404. Relationship Not Found: Digital vs. Analog - Moving Towards a Synthesis, Organization Development Journal, 32(4), 77-89.

Hartley, J. L., Brodke, M., Wheeler, J. V., Wu, Z., & Steward, M. D.  (2014). Exploring supply management status, internal collaboration and operating performance, Operations Management Research, 7, 24–35.

Wheeler, J. V.  (2013). A holistic, organic process of personal growth and leadership, Organization Development Practitioner, 45(4), 38-42. 

Zhang, M. (2018) “Cross-Cultural Reliability and Validity of a Scale to Measure International Entrepreneurial Capability in Emerging Markets” , accepted for publication in Journal of Asia-Pacific Business Volume 19, Issue 1, due to be published in March 2019. 

Zhang, M., Hartley, J. (2018) “Does Guanxi influence product performance and customer loyalty?” accepted for publication in Journal of Asian Business Studies Volume 12, Issue 3, due to be published in March, 2018.

Zhang, M., Gao, Qian, Cho, Hyksoo (2017) “The effect of sub-national institutions and international entrepreneurial capability on international performance of export-focused SMEs: Evidence from China and South Korea,” Journal of International Entrepreneurship, Volume 15, Issue 1, pp.85-110.

Zhang, M., Gao, Qian, Kwon, J. S. (2016) “A conceptual framework of influencing factors on international entrepreneurial capability in emerging markets”, Forthcoming in International Journal of Social Ecology and Sustainable Development (IJSESD), Volume 7, Issue 2, April-June.

Zhang, M., Gao, Q.,Wheeler, J., Kwon, J.S. (2015)” Institutional effect on born global firms in china: the role of sun tzu’s the art of war strategies" Journal of Asia Business Studies, Volume 10, Issue 1, pp.1-19.


Ewing, Douglas R. (2018), “The Future of Branding Research,” in Brand Touchpoints, ed. Aparna Sundar, pp. 273-300, Hauppauge, NY: Nova Science Publishers.

Ewing, Douglas R. and Randall L. Ewing (2017), “Leveraging Social Interaction to Encourage ‘Professional’ versus ‘Student’ Sense of Self: Insights from Identity Theory,” Journal of Marketing Education, 39(3), pp. 132-144.

Kleine, Robert E., III, Susan Schultz Kleine, and Douglas R. Ewing (2017), “Possession Ownership and Display When Navigating Identity Transition: A Social Identity Perspective,” European Journal of Marketing, 51(11/12), pp. 1856-1875.

Ewing, Douglas R. and Chris T. Allen (2017), “Self-Congruence is Not Everything for a Brand: Initial Evidence Supporting the Relevance of Identity Cultivation in a College Student Role-Identity Context,” Journal of Brand Management, 24(5), pp. 405-422, supported by BGSU College of Business Summer Research Award. 2

Rich, Gregory A., Douglas R. Ewing, Steven E. Koppitsch, and Rachel McGuire (2017), “Evaluating the Amazon Prime and Costco Wholesale Club Customer Membership Experience,” Journal of Shopper Research, 1(1), pp. 14-29. 

Research Interests

  • Customer-employee interactions in service delivery
  • Employee emotional competence
  • Service guarantees
  • Servicescapes
  • Word-of-mouth communication
  • Customer loyalty in service businesses

Consulting Projects

  • Service Blueprinting
  • Service Recovery

Albrecht, Arne K., Gianfranco Walsh, Simon Brach, Dwayne D. Gremler, and Erica van Herpen (2017), “The Influence of Service Employees and Other Customers on Customer Unfriendliness: A Social Norms Perspective,” Journal of the Academy of Marketing Science, 45 (6), 827-847.

Zablah, Alex R., Nancy J. Sirianni, Daniel Korschun, Dwayne D. Gremler, and Sharon E. Beatty (2017), “Emotional Convergence in Service Relationships: The Shared Frontline Experience of Customers and Employees,” Journal of Service Research (Special Issue on Organizational Frontline Research), 20 (February), 76-90.

Rafaeli, Anat, Daniel Altman, Dwayne D. Gremler, Ming-Hui Huang, Dhruv Grewal, Bala Iyer, A. Parasuraman, and Ko de Ruyter (2017), “Invited Commentaries on the Future of Frontline Research,” Journal of Service Research (Special Issue on Organizational Frontline Research), 20 (February), 91-99.

Delcourt, Cécile, Dwayne D. Gremler, Fabrice De Zanet, and Allard C.R. van Riel (2017), “An Analysis of the Interaction Effect between Employee Technical and Emotional Competencies in Emotionally Charged Service Encounters,” Journal of Service Management, 28 (1), 85-106.

Delcourt, Cécile, Dwayne D. Gremler, Allard C.R. van Riel, and Marcel J. H. van Birgelen (2016), “Employee Emotional Competence: Construct Conceptualization and Validation of a Customer-Based Measure,” Journal of Service Research, 19 (February), 72-87. (This paper received an award.)

Titus, Philip, and Steven E. Koppitsch (2018). “Exploring Business Students' Creative Problem Solving Preferences,” Journal of Education for Business, 93 (5), 242-251.

Plank, Richard E., David A. Reid, Steven, E. Koppitsch, and Jeffrey Meyer (2018), “The Sales Manager as a Unit of Analysis: A Review and Directions for Future Research,” Journal of Personal Selling and Sales Management, 38 (1), 78-91.

Rich, Gregory A., Douglas R. Ewing, Steven E. Koppitsch, and Rachel MacGuire (2017), “The Customer Membership Experience: Amazon Prime versus Costco Wholesale Club,” Journal of Shopper Research, 1 (1), 14-29.

Koppitsch, Steven E., Valerie S. Folkes, Deborah MacInnis, and Christine Porath (2013), “The Way a Salesperson Manages Service Providers Influences Customers’ Anger About Problems,” Journal of Professional Selling and Sales Management, 33(1), 67-77.

Plank, Richard E., David A. Reid, Steven E. Koppitsch, and Jeffrey Meyer (2018). “The Sales Manager as a Unit of Analysis: A Review and Directions for Future Research.” Journal of Professional Selling and Sales Management. 38(1). 78-91

Meyer, Jeffrey, Venkatesh Shankar, and Leonard L. Berry (2018). “Pricing Hybrid Bundles by Understanding the Drivers of Willingness-to-Pay.” Journal of the Academy of Marketing Science. 46(3). 497-515.

Zhu, Ying and Jeffrey Meyer (2017). “Getting in Touch with Your Thinking Style: How Touchscreens Influence Purchase.” Journal of Retailing and Consumer Services. 38. 51-58.

Meyer, Jeffrey, and Venkatesh Shankar (2016). “Pricing Strategies for Hybrid Bundles: Analytical Model and Insights.” Journal of Retailing. 92(2). 133-146.

Meyer, Jeffrey, Reo Song, and Kyoung-Nam Ha (2016). “The Effect of Product Placements on the Evaluation of Movies.” European Journal of Marketing. 50(3/4). 530-549.

Plank, Richard E., David A. Reid, Steven, E. Koppitsch, and Jeffrey Meyer (2018), “The Sales Manager as a Unit of Analysis: A Review and Directions for Future Research,” Journal of Personal Selling and Sales Management, 38 (1), 78-91.

Reid, David A., Richard E. Plank, Robert M. Peterson, and Gregory A. Rich (2017), “Examining the Use of Sales Force Management Practices,” Journal of Business and Industrial Marketing, 32 (7), 974-986.

Lambert, Brian, Richard E. Plank, David A. Reid, and David Fleming (2014), “A Competency Model for Entry Level Business-to-Business Services Salespeople,” Services Marketing Quarterly, 35 (1), 1-19.

Rich, Gregory A., David A. Reid, and George H. Jenkins (2012), “Improving Students’ Job Search Efforts through the Career Marketing Plan Project,” Journal of the Advancements in Business Education, 1 (1), 1-11. 

Plank, Richard E. and David A. Reid (2010), “The Interrelationships of Empathy, Trust and Conflict and Their Impact on Sales Performance: An Exploratory Study,” Marketing Management Journal, 20 (2), 119-139.

Reid, David A., Richard E. Plank, Robert M. Peterson, Gregory A. Rich, (2017) "Examining the use of sales force management practices", Journal of Business & Industrial Marketing, Vol. 32 Issue: 7, pp.974-986.

Rich, Gregory, Douglas Ewing, Steven Koppitsch, and Rachel McGuire (2017), ‘‘The Customer Membership Experience: Amazon Prime Versus Costco Wholesale Club,’’ Journal of Shopper Research, Vol. 1 Issue: 1, pp. 14-29.

Rich, Gregory A., David A. Reid, and George Jenkins (2012), “Improving Students’ Job Search Efforts Through the Career Marketing Plan Project,” Journal of Advancements in Business Education, 1 (http://app6.websitetonight.com/projects/2/5/0/6/2506103/uploads/Vol1-Rich_Gregory.pdf).

Bommer, William H., Gregory A. Rich, and Robert S. Rubin (2005), “Changing Attitudes About Change: Longitudinal Effects of Transformational Leader Behaviors on Employee Cynicism About Organizational Change,” Journal of Organizational Behavior, 26 (No. 7, November), 733-753.

Sharma, Arun, Gregory A. Rich, and Michael Levy (2004), “Starting to Solve the Method Puzzle in Salesperson Self-Report Evaluations,” Journal of Personal Selling and Sales Management, 24 (No. 2, Spring), 137-141.

Exploring Business Students’ Creative Problem-Solving Preferences. Journal of Education for Business, (with Steve Koppitsch), May (2018).

Exploring Creative Marketing Thought: Divergent Ideation Processes and Outcomes. Psychology & Marketing, March (2018).

The Role of Shopping Sophistication in Creating Satisfying Purchase Outcomes, American Journal of Business, (with Bob Wu, Steve Newell, and Susan Petroshius), (2011).

Consumer Sophistication: The Development of a Scale Measuring a Neglected Concept, The Marketing Management Journal, (with Bob Wu, Steve Newell, and Susan Petroshius), (2011).

Guiding Reflective Practice: An Auditing Framework to Assess Teaching Philosophy and Style, Journal of Marketing Education, (with Dwayne Gremler), August (2010). Ranked as a one of the 10 most read JME articles for 2010 - 2011.

Research Interests

  • Consumers’ price perception
  • Sales promotion strategy
  • Digital marketing strategy
  • Online product reviews
  • Online consumer behavior

Consulting Projects

  • Digital Marketing Plan

Andersen, Peter, Fei L. Weisstein, and Lei Song (2018), “Consumer Responses to Marketing Channel Strategies: A Demand-Based Approach,” Journal of Marketing Channels, forthcoming.

Andersen, Peter and Fei L. Weisstein (2018), “The Effects of Airline Mergers on Consumers’ Perceptions of Services and Behavioral Responses,” Journal of Consumer Affairs, forthcoming. Featured on Psypost.org, May 31, 2018.

Weisstein, Fei L., Lei Song, Peter Andersen, and Ying Zhu (2017), “Examining Impacts of Negative Reviews and Purchase Goals on Consumer Purchase Decision,” Journal of Retailing and Consumer Services, 39(November), 201-207.

Zolfagharian, Mohammadali, Fei L. Weisstein, and Fuat A. Firat (2017), “Price: Meanings and Significance,” Review of Marketing Research, 14, 161-174.

Song, Lei, Fei L. Weisstein, Rolph E. Anderson, Srinivasan Swaminathan, Gavin Wu, Shan Feng, and Kang Tan (2016), “The Effects of Expectation Disconfirmations on Customer Outcomes in E-Markets: Impact of National Culture,” Journal of Marketing Channels, 23(4), 217-229.

Zolfagharian, M. and E. Ulusoy (2017) “Inter-Generational Pendula (IGP): Toward a Theory of Immigrant Identity, Materialism and Religiosity,” International Journal of Research in Marketing, 34(3): 678-693.

Zolfagharian, M. and A. Yazdanparast (2017) “The Dark Side of Consumer Life in the Age of Virtual and Mobile Technology,” Journal of Marketing Management.

Zolfagharian, M., R. Saldivar, and J. Braun (2017), “Country of Origin and Ethnocentrism in the Context of Lateral, Upward and Downward Migration,” International Marketing Review, 34(2): 330-352.

M. Zolfagharian, F. L. Weisstein, and A. F. Firat (2017), “Price: Meanings and Significance,” Review of Marketing Research, 161-174.

Braun, J., M. Zolfagharian, R. Belk (2016), “How Does a Product Gain the Status of a Necessity? An Analysis of Necessitation Narratives,” Psychology & Marketing, 33(3): 209-222.