I was part of "The Best Day Crew" at Cedar Point
Jennifer McDougall's Summer Experience
My Summer Experience
Best Day Crew at Cedar Point
Exercise Science Major
I never thought I would end up at Cedar Point as a 3rd year intern—three unforgettable summer experiences!
Where to begin? A little history on my first two summers interning at Cedar Point: My first summer consisted of working in all key departments at the park, rotating every two weeks. The departments included the Park Operations Office, Admissions, Rides, Marketing, Merchandise, and Human Resources. This was actually the first year Cedar Point offered an internship program, so I was happy and honored to be one of the first interns selected for it!
The main goal of the intern program is to learn how a huge amusement park, like Cedar Point, operates on a day-to-day basis in all key departments. It was a really great experience. In fact, after working there my first summer, I added a minor in recreation and tourism at BGSU.
Last summer, my work experience was focused in the Park Operations and Admissions departments.
Now on to the fun stuff from this past summer, which was my third summer interning at Cedar Point. When I was applying again, little did I know that I was going to be chosen as a park ambassador for “The Best Day Crew.” It was such an honor being chosen by one of my managers to be on this team, because you could not specifically apply for this position.
The main goal of “The Best Day Crew” is to ensure guests have their best experience using their motto “every guest, every day, every time.” Our job duties consisted of: helping with the opening by checking early entry tickets, giving daily VIP tours (one of my favorite job duties), greeting and interacting with guests for special catered events, engaging in fun activities at the waterpark, helping with media events, and helping out with nightlife events such as Luminosity and Beach Blast on the weekends.
If we were not doing these specific jobs, we would be roaming throughout the park, interacting and approaching different guests, passing out a variety of buttons for guests to wear, checking in on how their day was going and if there was anything we could do to make their experience better. I loved the freedom of being able to do this and knowing I was able to help make it a “Best Day” for guests. It was wonderful to experience this much guest interaction on a day-to-day basis and I absolutely loved it. Through this experience, I learned I am definitely a “people person” and would love a job and a career that deals with a lot of people and social interaction.
In conclusion, this internship was one of the greatest on-the-job learning experiences. I could not have asked for any better, fun place to spend my summer then at Cedar Point—“the Best Amusement Park and Roller Coaster Capital of the world!”