Learning Outcomes

The following student outcomes describe what students are expected to know and be able to do Upon completion of the baccalaureate degree. These relate to the skills, knowledge, and behaviors that students attain as they progress through the Quality Systems [QS] program:

• Propose and develop strategies to optimize quality systems based on detailed analysis of existing processes, resources and organizational goals.
• Demonstrate proficiency with the core tools of quality systems including capability analysis, statistical process control, failure mode and effects analysis, root cause analysis, quality planning, designed experiments and measurement system analysis.
• Apply the core tools of quality systems and seven basic tools of quality to identify opportunities for improvement and solve organizational problems.
•  Demonstrate knowledge in the basic principles of the Lean Enterprise.
• Apply the principles of leadership to formulate a vision for an organizations quality function.
• Assess the effectiveness of a quality system through the use of management auditing techniques and documented auditing program.
• Apply the methods of Six Sigma to solve organizational problems and exploit opportunities for improvement.
• Generalize the requirements of National Quality Standards Knowledge and apply the requirements to devising a quality system complaint with the National Standard.
• Utilize the seven management tools of quality for problem solving and improvement of organizational processes.
• Devise a comprehensive quality system that is congruent with the needs of the organization and its associated stakeholders.
• Explain the importance of organizational climate and it’s relation to overall performance and effectiveness of the quality system
• Develop an organizational continual improvement program using the various tools of quality, lean and Six Sigma.
• Demonstrate proficiency in the financial aspect of cost of quality and quality assurance activities.

Accreditation and/or Program/Cluster Review

Bowling Green State University [BGSU] is accredited by the Higher Learning Commission.  BGSU has been accredited by the Higher Learning Commission since 01/01/1916. The most recent reaffirmation of accreditation was received in 2012 - 2013. Questions should be directed to the Office of Institutional Effectiveness.

The Quality Systems program is in the process of obtaining accreditation by the Board for Engineering and Technology, Inc. (ABET). For more information, click here.

Professional Licensure (If applicable)

Bowling Green State University programs leading to licensure, certification and/or endorsement, whether delivered online, face-to-face or in a blended format, satisfy the academic requirements for those credentials set forth by the State of Ohio.

Requirements for licensure, certification and/or endorsement eligibility vary greatly from one profession to another and from state to state. The Quality Systems program does not lead to professional licensure.

Gainful Employment (If applicable)

Under the Higher Education Act Title IV disclosure requirements, an institution must provide current and prospective students with information about each of its programs that prepares students for gainful employment in a recognized occupation.

The Quality Systems program is a recognized occupation that requires a Gainful Employment disclosure.