Remote Learning Support

The University Libraries are committed to supporting and enabling student academic success at BGSU. As students and faculty adjust to the online delivery of instruction, we would like to remind you about our online resources and remote services, which can be easily accessed from off campus directly through the University Libraries website.

University Libraries is here to support you!

Library hours and services may be subject to change upon new developments and University decisions. Our website will be updated as we are in a rapidly evolving situation. You can also contact us through online chat, email: or text: 419-318-1999.

We urge each member of our community to remember that we have personal responsibility for our own health and the health of our family and friends. BGSU has developed an FAQ website to answer the questions we have been receiving from various members of our learning community. This FAQ list may not answer all of your questions, but we will add to it as we make decisions.

Library Services & Collections

  • Curbside Pickup: Beginning July 13, 2020, we will offer curbside pickup of Jerome Library items. Request items using the request button in the catalog. You will receive an email when the items are ready for pickup. Pickup hours are Monday-Friday, 10AM-12PM and 1PM-4PM. Call 419-372-2051 when you arrive to pick up your items.
  • Reserves: Course reserves will not be available for Fall 2020. To place DVDs/CDs in the stream service contact
  • Print Materials: If you need a book chapter or journal article, go to our ILL page to make a request. Please note that our physical collection, and the collections of many of the institutions from which we would normally borrow, are unavailable or have very limited availability. We will fill your request if possible or let you know if we cannot fill your request. 
  • Ebooks: The library has an extensive collection of ebooks, many of which are available to an unlimited number of users. Find ebooks by limiting Summon searches to "Full Text online" and "Book/Ebook". Our ebooks LibGuide includes information about our different ebook collections.
  • Textbooks: Free electronic versions of textbooks are currently being offered by many publishers. VitalSource or Redshelf (requires free account) to see if the books you need are listed. If you need assistance, visit the Ebooks Libguide or email
  • Databases & Ejournals: Start at the UL homepage and use our "All databases" and "Journals by Title" lists in order to be prompted for your BGSU login when connecting to these online resources. Use the E-Resources Troubleshooting Guide for assistance with any problems connecting to resources from off-campus.
  • Tutoring: The Learning Commons will be providing virtual support for academic coaching, tutoring, and writing consultations. Visit The Learning Commons page to see a full details on each service provided. If you have questions or concerns, please email:

Research & Instruction Support

  • Ask Us! - Visit our Ask Us! page to get research help via online chat, email:, or text: 419-318-1999.
  • Individual Research Appointments (IRAs) - Schedule a virtual appointment with a librarian using our online IRA calendar. Once you schedule an IRA appointment, you will receive a confirmation email with the date and time for the IRA, the name of the librarian, their email contact, and the link to their WebEx personal virtual room.
  • Services for Faculty - This webpage includes a variety of instructional and research services, many of which can be used in an online environment. Contact your subject librarian to discuss options for incorporating library resources into your Canvas site such as assigning information literacy modules (ProQuest Research Companion) to help your students learn essential research skills like avoiding plagiarism, choosing a research topic, evaluating sources, and many more.
  • LibGuides - Check out our collection of research guides designed to help students do research in specific subject areas (like business, music, or sciences). Faculty are encouraged to contact their subject librarian to request a research guide for their classes.
  • Library Instruction Team - Faculty are encouraged to reach out to their subject librarians about incorporating library resources into Canvas, arranging online library instruction covering databases and library resources, or providing virtual research support.


Will I be charged for overdue items?

No, all BGSU items due after the remote learning period started are now due in the Fall. OhioLINK items are set to renew automatically until Fall as well. Contact: if you have an issue with an item on your account. 

Will tutoring be available?

Virtual tutoring will be available. The Learning Commons will serve students remotely for the remaining of the semester.

Supplemental Instruction is canceled for the remaining of the semester. All FLY Program appointments will be held remotely with Learning Specialists.

The Collab Lab will be providing virtual support for software assistance with the Adobe Suite, the iLife Suite, and the Office Suite. See their website for PDF tutorials. Ask questions or request a WebEx session through Collab Lab chat.

How can I access e-resources?

Access full text resources through SummonEBSCO, our All Databases list, or our Journals by Title page. Off campus users will be prompted to log in to EZProxy with their BGSU username and password when accessing resources restricted to BGSU users. Problems logging in can be reported to

What streaming video options are available through the library?

A full list of our video streaming services. Our largest and most current collection of streaming video is on Kanopy, but there are some restrictions for access: see our Kanopy FAQ for more information. Other notable collections of streaming video include Met Opera on (performance and performance art) and Symptom Media (short diagnosis and training films for mental health professionals).

Is the Library open the same hours?

This is an unprecedented time, during this rapidly changing situation it is a possibility the Library will be closed. Updated hours can be found on the UL homepage.

Can we count on individual library research assistance to remain available throughout the semester?

Yes. Virtual research assistance, both via our online chat service and by appointment (IRAs), will be maintained even if the library building is closed.

Can I request items through OhioLINK/SearchOhio?

Due to the library closures necessitated by the COVID-19 response, print lending through the Central Catalog is not available at this time. OhioLINK requesting will be available again starting Monday, August 10.