Office of Online and Professional Programs

Office of Online and Professional Programs

Partnering with college leaders, faculty and staff to power online education at BGSU

The Office of Online and Professional Programs powers BGSU Online. We partner with college leaders, administrators and faculty to:

  • Launch new online programs
  • Migrate in-person courses into an online format
  • Implement strategies for improving enrollment

Let's work together to bring your program goals to life.

360° program support

Quality Matters course design principles built into every program

One unified office dedicated to online program success and a transformative educational experience

Why partner with us

Personalized support with program enrollment.

We work hand-in-hand with BGSU colleges, Admissions and the Office of Marketing and Communications to grow your program. We build enrollment strategies, create targeted communications plans and conduct market research to attract new students.

All behind-the-scenes details → covered.

We collaborate with partners across campus to ensure all processes are intentionally designed to best support your students:

  • Admissions
  • Financial Aid
  • Center for Faculty Excellence
  • Nontraditional and Military Student Services
  • ITS
  • Academic departments

Strong focus on quality.

We support programs in aligning with national standards, including offering Quality Matters reviews and ongoing quality assurance to promote student success.

Student-centered program design.

Studies show that a majority of online students are working adults. Our team understands that adult learners face the complexity of balancing career, family and education, and we’ll help you design your online program to suit student needs.

Support from start to finish.

From first contact through graduation, our team supports students with the guidance and resources they need to succeed.

Our services

Market research: An understanding of the current labor market, in-demand skills and competitive landscape is critical to aligning your program with students’ needs. We can conduct detailed market reviews to inform program decisions.

New program design: We’ll help you develop your online program from scratch so that it’s built for working adults, grounded in learning science and aligned with market demand.

Program migration: We help migrate existing in-person programs to the online environment without losing the quality, rigor or community that makes them great.

Project management: We apply a consistent methodology to keep your program initiative on time and on track, from ideation and feasibility through launch and continuous improvement.

Enrollment management: We create strategic communication plans and help nurture and convert prospective students to meet your enrollment goals.

Custom Canvas templates: We partner with you to design custom Canvas LMS templates, so you can create an online course that’s intuitive, professional and aligned with best practices for online learning.

Quality Matters course reviews: We offer the opportunity for course reviews using the nationally recognized Quality Matters framework to help online courses meet industry standards for design, accessibility, and learner engagement.

Online orientation: We provide a comprehensive orientation course to give new BGSU Online students the tools and confidence they need to succeed before their first class begins.

Online program development lifecycle

  • Step 1: Ideation
    Identifying opportunities and defining the vision
  • Step 2: Planning
    Scope, timeline, stakeholders and resources
  • Step 3: Design
    Curriculum, course map and instructional design
  • Step 4: Develop
    Canvas build, content creation and quality assurance
  • Step 5: Deliver
    Launch, enrollment and orientation support
  • Step 6: Improve
    Continuous data-driven refinement

Our team

Executive director

Enrollment management, advising and student success

Quality assurance, program development, and student experience

  • Terence Armentano, Ph.D.
    Assistant Director, Online and Professional Programs
    terence@bgsu.edu

Need assistance?

Have questions about online program development? Call 419-372-7740.

Want to discuss strategies for enrollment management? Call 419-372-3223.

Let's grow your program together

Office of Online and Professional Programs

419-372-7740
306 University Hall

Updated: 05/11/2026 02:24PM