FEATURED
Aug. 9 deadline for IT event assistance requests
The deadline to submit requests for devices required for events scheduled Aug. 19-30 (Move-in and Opening Week) is Aug. 9. This deadline assists ITS in preparing for and prioritizing requests that align with our busiest time of year and helps ensure that IT-related requests and operations run smoothly during these first few weeks of the school year.
Submit Device Request
Don’t approve Duo notifications you didn’t prompt!
Please do not approve Duo authentication requests if you are NOT actively attempting to login to a Duo-protected service (Canvas, MyBGSU, etc.). Hackers can use your stolen usernames/passwords to initiate Duo prompts. Approving these prompts gives hackers access to your accounts!
More Info
ITS Fall 2024 Start of Term Freeze
A freeze is being placed on operating system upgrades and replacement device installation requests during the first two weeks of the fall semester (8/19-8/30) to prioritize support for the start of the semester and new hire devices. Any requests for this type of support will be scheduled out after 8/30 so please plan accordingly.
Contact ITSWHAT'S NEW
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Return Underutilized Office Printers to ITS!
Reminder - you can return underutilized ComDoc printers to ITS and improve campus sustainability efforts.
Request Return -
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Configure New Devices for Duo
If you've received a new mobile device recently don’t forget to configure it for Duo Two Factor Authentication! To add your new device, follow our KB instructions.
View Instructions -
Classroom Support
For assistance using the technology in your assigned classroom, or to review classroom descriptions and software, visit our Classrooms webpage.
View the Classrooms Webpage -
What's Included With My University Laptop?
We have compiled a Knowledge Base article detailing the accessories and peripherals included with BGSU laptop installations/requests.
View KB Article
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Set Up Password Recovery Options
Set up voice call or SMS text messaging account recovery options for BGSU password resets. BGSU email address reset option is configured by default.
Setup Options -
Ensure Your Remote Work Environment is Safe!
The BGSU Information Security Office has put together tips and recommendations to help ensure that your remote work environment is secure.
Check Out Our Tips -
Voicemail to Email Service
The voicemail to email feature sends voicemail messages to your BGSU email account as a .wav file attachment so you can listen to your messages directly from your email inbox.
Learn More
Return Underutilized Office Printers to ITS!
Reminder - you can return underutilized ComDoc printers to ITS and improve campus sustainability efforts.
Request Return.png)
Configure New Devices for Duo
If you've received a new mobile device recently don’t forget to configure it for Duo Two Factor Authentication! To add your new device, follow our KB instructions.
View Instructions
Classroom Support
For assistance using the technology in your assigned classroom, or to review classroom descriptions and software, visit our Classrooms webpage.
View the Classrooms Webpage
What's Included With My University Laptop?
We have compiled a Knowledge Base article detailing the accessories and peripherals included with BGSU laptop installations/requests.
Set Up Password Recovery Options
Set up voice call or SMS text messaging account recovery options for BGSU password resets. BGSU email address reset option is configured by default.
Setup Options
Ensure Your Remote Work Environment is Safe!
The BGSU Information Security Office has put together tips and recommendations to help ensure that your remote work environment is secure.
Check Out Our Tips
Voicemail to Email Service
The voicemail to email feature sends voicemail messages to your BGSU email account as a .wav file attachment so you can listen to your messages directly from your email inbox.
Updated: 07/24/2024 11:54AM