Your satisfaction is very important to us. If you lose money in one of the vending machines on campus or are dissatisfied with the quality of the product, you can receive a refund at the BG1 Plus office. Please bring your photo ID to receive your refund. To help us track of potential on-going machine issues, you will be asked for the following pieces of information when you come in for your refund:
- the type of machine (ex. Coke, Snack Machine)
- the machine location (building and floor)
- the date of your purchase
- the amount of your purchase
- your BGSU ID number
Questions, comments, or concerns? Contact the BG1 Plus office at 419-372-2741.