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Graduate Admissions 2022

Undergraduate certificate

Interpersonal Conflict Resolution

Enhance your major with the interpersonal conflict resolution undergraduate certificate at Bowling Green State University. You'll develop practical communication and mediation skills that apply across industries while earning a valuable credential that strengthens your résumé and career readiness.

Conflict is part of everyday life – from roommate disagreements and family conversations to workplace disputes and community issues. In this 12-credit certificate, you’ll learn how to understand conflict, identify the issues involved and communicate in ways that support meaningful and productive resolution.

The certificate is designed for students who want to strengthen their interpersonal communication skills and earn a credential that applies across many fields. It may be especially useful for:

  • Students interested in communication, prelaw, political science, counseling-related fields, public service, leadership, human services and other careers where people need to work through disagreement effectively
  • Students in BGSU’s communication B.A.C. program

Why study interpersonal conflict resolution at BGSU in Ohio?

  • A strong complement to many majors. Conflict is a part of every workplace. This 12-credit certificate gives you practical communication and conflict resolution skills that add value to any degree and prepare you to work effectively with clients, colleagues and communities.
  • Communicate with confidence. Learn how to navigate disagreement, manage difficult conversations and communicate in ways that build understanding and lead to productive outcomes. Apply your knowledge in the workplace, personal relationships and community settings.
  • Help people find common ground. Study the causes of interpersonal conflict and learn mediation techniques that help people with different perspectives work toward resolution.
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Public university in Ohio for career prep

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Careers – what can you do with a conflict resolution certificate?

Conflict resolution skills are valuable in any field where people work together, serve clients, lead teams or navigate disagreement. The interpersonal conflict resolution certificate helps you build communication skills that can support stronger relationships, better teamwork and more productive problem-solving.

You will learn to approach conflict with greater confidence by identifying the issues involved, listening across differences and helping people work toward meaningful resolution. These skills can strengthen preparation for careers in communication, human resources, law, counseling-related fields, education, public service, nonprofit work, leadership and community engagement.

Career paths

  • Human resources specialist
  • Community engagement coordinator
  • Mediation assistant
  • Student affairs or residence life professional
  • Public service or nonprofit professional
  • Communication or team leadership role

Curriculum

The interpersonal conflict resolution certificate requires 12 credit hours of undergraduate coursework. Students study communication, conflict, mediation and the ways personal, professional and public contexts shape how people experience disagreement.

  • Understand conflict from multiple angles. 
  • Learn to identify procedural, psychological and substantive issues in interpersonal conflict.
  • Develop practical strategies for listening, responding and helping people work toward resolution.

The curriculum emphasizes skills students can apply in everyday conversations, workplace situations and community settings. 

Required courses

Criminal Justice

Sample courses

  • Interpersonal Communication
  • Organizational Communication
  • Communication and Conflict
  • Interpersonal Conflict Mediation
  • Relational Communication
  • Inclusive, Trauma-Informed Listening
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University in Ohio – big or small, public or private – students would choose again

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BGSU College of Arts and Sciences

The undergraduate conflict resolution certificate is offered through the School of Media and Communication in the College of Arts and Sciences.

Updated: 08/12/2026 01:54PM