Information Technology Services (ITS) will be closed on all University-observed holidays.
IT Service Desk Hours
During the online learning period, walk in assistance will be unavailable. Please contact ITS via phone or online chat.
Monday - Friday
7:30 a.m. - 10 p.m.
Saturday & Sunday
11 a.m. - 5 p.m.
During the online learning period, labs will be unavailable.
ITS maintains a variety of computer labs across campus. The Jerome Library Lobby and BTSU labs are available for walk-in use during regular operating hours. Scheduled labs have varying availability due to standard class schedules and event reservations; however, most of these labs can be accessed when they are not otherwise reserved. To view availability of all ITS labs, please visit our labs webpage.
Classroom Support Hours
During the online learning period, classroom support assistance will be unavailable. Please contact ITS service desk via phone or online chat for assistance.