Hours

Information Technology Services (ITS) will be closed on all University-observed holidays. 

Holiday Closures

IT Service Desk Hours


During the online learning period, walk in assistance will be unavailable. Please contact ITS via phone or online chat.

Monday - Friday

7:30 a.m. - 10 p.m.

Saturday & Sunday
11 a.m. - 5 p.m.

Lab Hours


During the online learning period, labs will be unavailable.  

ITS maintains a variety of computer labs across campus. The Jerome Library Lobby and BTSU labs are available for walk-in use during regular operating hours. Scheduled labs have varying availability due to standard class schedules and event reservations; however, most of these labs can be accessed when they are not otherwise reserved. To view availability of all ITS labs, please visit our labs webpage.

View Open & Scheduled Lab Hours

Classroom Support Hours


During the online learning period, classroom support assistance will be unavailable. Please contact ITS service desk via phone or online chat for assistance.

Monday-Thursday

7:45am-9:00pm

Friday

7:45am-5:00pm

Weekends

Closed (call Information Technology Service Desk)