Current Reported Issues/Outages
| Application | Issue/Details |
Status | Fix/Work Around |
| Canvas | Users reporting random issues/errors received when downloading files from Canvas. | Vendor Investigating | Clear browser cache and cookies and attempt to download the file again. |
Scheduled Outages/Upgrades
| Application | Scheduled Date and Time |
| Office 365 (all desktop, mobile and web applications) |
July 30, 2019 | 6 a.m. | 15-30 minute outage |
| OnBase/Event Calendar (ems.bgsu.edu)/Lab Printing/iServiceDesk |
July 31, 2019 | 12:05-3:00 a.m. |
| Outage to multiple applications (view full list) |
August 4, 2019 | 12:01-3:00 a.m. |
| Network Outage: Select Buildings (Technology Building, Park Avenue, Biology Greenhouse, 400 E. Poe, College Park Office Building, Central Services, Perry Field House, BG Flight Center) | August 6, 2019 | Midnight - 2 a.m. | 15 minue outage |
Issues Resolved In the Past 30 Days
| Application | Issue/Details |
Resolved As Of | Reported Down Time |
| BGSU Email | Unable to connect to the email server; some incoming and outgoing emails are not being delivered successfully | 7/19/2019 | 4 hrs |
| BGSU Email | Users experienced issues with successful delivery of external emails. The issue has been resolved; emails sent during this time were still delivered, but were delayed. |
7/2/19 | Less than 3 hours (intermittent) |
| Agilon ONE | BGSU employees with accounts were unable to authenticate | 6/25/19 | 3 hrs |