Current Reported Issues/Outages

Application Issue/Details Status
Fix/Workaround
Pulse Secure (VPN) Users unable to connect to computers physically on campus through vpn.bgsu.edu connection. Working w/vendor on fix Connect via Remote Desktop/Contact ITS
Pulse Secure (VPN) When connected to VPN some users might be unable to access external (non-BGSU) websites. Users may also experience abnormally slow connectivity over WiFi when connecting with Pulse Secure. ITS working on fix Contact ITS

Scheduled Outages/Upgrades

Application Scheduled Date and Time
CSS & HCM Get Current 2021 Upgrade (View full list of impacted systems)

5 p.m. Friday, May 14 - 6 a.m. Monday, May 17, 2021

(Associated FMS outage 5-10 p.m. May 14)

   
   

Issues Resolved In the Past 30 Days

Application Issue/Details                  
Resolved As Of Reported Down Time
Outlook (web app) Send AND receive delays for North America 4/22/21 2 hours
Microsoft Teams Users may have been unable to access Microsoft Teams through both the web and desktop client. 4/27/21 2 hours
Microsoft Outlook  Email signatures not displaying in desktop or webmail.  4/28/21 3 days
BGSU Telephone System Users unable to make outgoing long distance calls from on-campus telephones and the Cisco Jabbrer application. 4/29/21 2  hours
BGSU VPN (Pulse Secure) VPN unavailable 5/2/21 1 hour
Webex Users unable to login to Webex (error message indicating 'certificate expired') 5/4/21 2 hours
BGSU Telephone System Long distance domestic and international fax capabilities unavailable 5/4/21 5 days