Current Reported Issues/Outages

Application Issue/Details Status
Fix/Workaround
Canvas New Quizzes New Quizzes images are not displaying when using Respondus Lockdown Browser Vendor Investigating  
BGSU VPN/Pulse Secure Secure resources typically available through vpn.bgsu.edu (W-2s, timesheet, parking, etc) may be unavailable for security reasons. Investigating Access from BGSU on-campus network
Four Winds/Digital Signs Approximately 50% of the digital signs on campus are susceptible to a black screen caused when changes are made to the AEM content feed.  Investigating A temporary solution is to restart the computer connected to the display. 

Scheduled Outages/Upgrades/Maintenance

Application Scheduled Date and Time (EST)
Bridge Training Application (Bridge will be unavailable to users during the maintenance window) Saturday, April 27 | 8 a.m. - 4 p.m.
BGSU Wireless Networks (There may be minor periods of instability during the maintenance window) 8 p.m. Thursday,  May 2 - 2 a.m. Friday, May 3
Mutliple BGSU Systems (The following services will experience outages during the maintenance window: Active Directory, Adaptive Insight, Aqueduct, ArcGIS, BitLocker Management, Building Control Management, Campus File Shares (R:\ drive), Campus Printing, Citrix , Compliance Suite, Deep Freeze, Door Access Administration, Emission Monitoring, Fax Server, FileMaker, Football Video, GFMS, Global Viewer, Grad Recruitment Website, InfoPro Website, InstantID, Lab File Shares, Licensing Servers, Lynx at Firelands, Media Streaming, Minecraft, OLIES, OnBase, Police Crime Website, PowerBI, Raiser Edge Integration, Research File Shares, SimpleK Key Management, SSRS, Titanium, WebTMA, Xerox, Zoom) Friday, May 3 | 12:05 - 6 a.m. 
Wireless Authentication Server Maintenance (No anticipated service disruption) Tuesday, May 7 | 10 p.m. - midnight
   

Issues Resolved In the Past 30 Days

Application Issue/Details                  
Resolved As Of Reported Down Time
BGSU Website/AEM Website & CMS unavailable 4/12/24 30 minutes
StarRez System-wide outage 4/7/24 4 hours
AEM/BGSU Website Intermittent issues accessing AEM author and BGSU website 4/2/24 2 hours
Web Report Library Reports in the Web Report Library were not responding. 4/1/24 3 hours
Web Report Library Reports in the Web Report Library were not responding. 3/25/24 1 hour
WebClock Some students with multiple jobs were not displaying information for time punches.   3/24/24 6 days
Course Catalog Paging through the course catalog by effective date row forced the display to the first row of offerings. This also occurred on another page where you can scroll between multiple records. 3/28/24 10 days

Updated: 04/24/2024 02:01PM