Current Reported Issues/Outages
|Webex in Canvas
||Some students are prompted to enter a password upon joining a meeting but were not previously provided a password.
||Follow these steps to fix the issue|
|Canvas||Canvas unable to send text notifications to Verizon carriers. Users unable to add a Verizon communication channel in Canvas.
||Download Canvas app and enable app notifications|
|Webex||Users receiving error message when attempting to launch Webex via Canvas||Contact ITS for fix.|
|Application||Scheduled Date and Time|
Issues Resolved In the Past 30 Days
||Resolved As Of||Reported Down Time|
|Office 365/MyBGSU||Users unable to access Single-Sign On applications including MS Office. Users reporting SAML error||February 26, 2020||< 1 hour|
|Canvas||Faint/fading text reported in Canvas chat sessions.||N/A - Users should not use Safari
|Multiple BGSU Systems||Multiple BGSU systems experienced a brief disruption in services
||10 a.m. February 14, 2020||< 20 minutes
|BGSU Network||Due to a recent Xbox game release we experienced heavy network traffic that impacted BGSU network speed.||February 12, 2020|