Current Reported Issues/Outages
| Application | Issue/Details |
Status | Fix/Work Around |
| Canvas Quiz Error |
When using Safari 13, on quiz & submission pages, when the user scrolls down after a few second page jumps back to top. |
Investigating | |
| Canvas Quiz Error |
When using Google Chrome, quiz text not updating after saving changes. Only applicable for quizzes with over 100 questions. | Investigating | |
Scheduled Outages/Upgrades
| Application | Scheduled Date and Time |
| OnBase Outage | December 12, 2019 | 10-11 p.m. |
| BG1 Card Outage |
December 15 at 10 p.m. - December 16 at 2 a.m. |
| PCI System Outage (Agilon, Blackboard, Rectrac) |
December 18, 2019 | Midnight-1:00 a.m. (less than 5 min outage) |
| PaperCut (BGSU Printing) Outage/Upgrade |
December 18, 2019 | 6-8 p.m. |
| Turnitin Outage | January 4, 2020 | 5-11 a.m. |
Issues Resolved In the Past 30 Days
| Application | Issue/Details |
Resolved As Of | Reported Down Time |
| Adobe Experience Manager (Author) | AEM authoring environment unresponsive | 10/31/19 | Less than 1 hour |