Current Reported Issues/Outages

Application Issue/Details                  
Status Fix/Work Around
Canvas Users reporting random issues/errors received when downloading files from Canvas. Vendor Investigating Clear browser cache and cookies and attempt to download the file again.  

Scheduled Outages/Upgrades

Application Scheduled Date and Time
Office 365 (all desktop, mobile and web applications)
July 30, 2019 | 6 a.m. | 15-30 minute outage
OnBase/Event Calendar ( Printing/iServiceDesk
July 31, 2019 | 12:05-3:00 a.m.
Outage to multiple applications (view full list)
August 4, 2019 | 12:01-3:00 a.m.
Network Outage: Select Buildings (Technology Building, Park Avenue, Biology Greenhouse, 400 E. Poe, College Park Office Building, Central Services, Perry Field House, BG Flight Center) August 6, 2019 | Midnight - 2 a.m. | 15 minue outage

Issues Resolved In the Past 30 Days

Application Issue/Details                  
Resolved As Of Reported Down Time
BGSU Email Unable to connect to the email server; some incoming and outgoing emails are not being delivered successfully 7/19/2019 4 hrs
BGSU Email Users experienced issues with successful delivery of external emails. The issue has been resolved; emails sent during this time were still delivered, but were delayed.
7/2/19 Less than 3 hours (intermittent)
Agilon ONE BGSU employees with accounts were unable to authenticate 6/25/19 3 hrs