IT Strategic Plan FY 2023-FY 2027

FY 2023 Tasks:

• Complete the WIFI Project Replacement 3600 access points
• Replace Pulse VPN with the Global Protect VPN
• Implement DIGARC Curriculum and Catalog Management System
• PeopleSoft Fluid for Registration and Records

Success Metrics:

• Number of faculty/courses that encourage or require student personal device use as part of weekly classroom learning activity.
• Number of unique VPN users – access from off campus.

FY 2023 Tasks:

• Complete AV maintenance for nine classrooms.
• Identify wireless screen sharing solution.
• Create standard classroom AV packages
• Test Zoom Rooms to replace Four Winds Digital signage July 1, 2022

Success Metrics:

• Number of classrooms and their utilization each year.
• Number of classrooms with technology newer than 10 years (usually considered EOL).
• Breakdown of reported classroom technology issues each year.

FY 2023 Tasks:

• Introducing Virtual Computing to eCampus
• Validate the list of University Wide software packages

Success Metrics:

• Number of AI applications being used.
• Number of remote and eCampus classes using virtual computing.
• Number of students taking remote and eCampus classes using virtual computing.

FY 2023 Tasks:

• Falcon Flight Plan SchedMule (uAchieve) part 2
• Falcon Flight Plan Part 3 – four-year planning
• Admission Files implementation
• Electronic PAF Implementation
• Adjunct Contract Automation
• Graduate Application Improvements
• Athletics Certification approval process

Success Metrics:

• Number of processes converted to paperless with or without eSignature.
• Number of eSignature forms processed per year

FY 2023 Tasks:

• Core HR Process Review – BPR
• Benefits Administration -BPR
• Payroll Processing -BPR
• University Advancement Agilon One Replacement with Blackbaud NXT July 1, 2022
• Human Resources Hire Touch replacement with NEOED
• Transfer Evaluation BPR
• Readmit Process BPR
• HR Enterprise Reporting

Success Metrics:

• Number of BPR’s completed each year and the number remaining to be done.
• Reducing the number of applications on campus with an existing sunset date.
• Measurable reductions in labor within academic and business areas after implementing system automations.
• Technology training completed by users.
• Number of audited Knowledge Base articles.

FY 2023 Tasks:

• Move the SOCC DR site to the AWS hosted cloud
• Migrate Evolve FM to the cloud
• Migrate Talend to the cloud

Success Metrics:

• Limit on-campus hosted systems to those supporting Residence Life, Dining Services, Public Safety, Access Control and BG1 Card.
• All other systems in an IaaS or SaaS cloud.

FY 2023 Tasks:

• Automate Provost BI Reporting
• TMA reporting in BI
• Complete Academic Financial Statements
• Complete the University Financial Statements

Success Metrics:

• Create a single tool (Power BI) that accesses all data courses via a data lake.
• Measuring access and ease of use for academic and administrative reports.
• Accuracy of data.

FY 2023 Tasks:

• Implement Palo Alto Global Protect VPN to replace Pulse Secure VPN.
• Complete firewall rule review with Palo Alto Networks professional services to ensure maximum protection and return on investment.
• Exercise an Enterprise Incident Response Plan.
• Enhance vulnerability visibility within the server and infrastructure environment, while maximizing protection capabilities.
• Assess BGSU Information Security controls against an industry standard framework of best practices called - CIS Critical Security Controls.
• Start the automation of security patches for the servers, storage and network equipment

Success Metrics:

• Number of compromised accounts – increase/decrease over time.
• Number of breaches or data losses.
• Annual exercise in disaster recovery.
• Personal IT security and privacy training courses completed for voluntary use.