Employee Assistance Program

BGSU’s Work Life Balance/Employee Assistance Program (EAP)

AllOne Health (formerly IMPACT Solutions) Employee Assistance Program offers confidential support for you and your household members, dependent(s) living away from home, and parents and parents-in-law.

AllOne Health is widely recognized as a leader in employee assistance programs. Through this program, BGSU full-time and part-time faculty and staff have access to a variety of expanded services including unlimited phone consultation 24 hours a day, as well as legal, financial and identity theft recovery assistance, and child and elder care referral assistance.

The My Life Expert website has many useful tools, articles, resources, and other interactive features to assist you and your family with everyday challenges.

Live Webinar Series by AllOne Health

Join us for live webinars hosted by BGSU Employee Assistance Program (EAP) provider AllOne Health, designed to support the well-being and professional development of BGSU employees. Each session focuses on a different topic relevant to your personal and work-life balance.

These webinars are available exclusively to BGSU employees. Can't attend live? On-demand webinars are available on our Webinar Page or via your Member Portal. Please note that access to materials on the Member Portal may require creating an account.

TESS (Chatbot)

Launched in 2020, BGSU now provides access to a mental health chatbot that is available through AllOne Health. Tess is available to provide emotional support, evidence-based education and delivers coping skills and strategies via text. Tess is available to employees and their families. To begin chatting, text "Hi" to 1-415-360-0023. Use the Start Code of "BGSU" when prompted to begin.