Tess - IMPACT Solutions' Mental Health Chatbot

Tess-Chatbot-BGSU

Tess—Mental Health Support Using Artificial Intelligence 

  1. SAY Hi
    Start chatting with Tess by texting “Hi” to +1 (415) 360-0023.

    Start Code: BGSU

  2. Tess ASKS
    Like a coach, Tess works to understand your needs by asking “How are you?”

  3. Tess HELPS
    Tess delivers coping strategies based on the emotions you express.

Did You Know… IMPACT offers Tess, a 24/7 mental health chatbot that coaches people through tough times to build resilience, by having text message conversations – similar to texting with a friend or coach.

Tess simulates how a human would behave as a conversational partner while providing clinically proven coping skills and strategies based on expressed emotion, similar to a self-help book. Research findings show that Tess is proven to reduce depression by 28% and anxiety by 18%. If at any time during a chat session with Tess you wish to speak to, or schedule an appointment with a counselor, Tess will provide the IMPACT phone number and/or emergency response services depending on your need.

  • Tess is completely confidential. You can stop a conversation whenever your are ready by simply texting “stop” and/or ask Tess to delete your conversation at any time - It’s that easy! 
  • Tess is a great resource for teens, college students and adults who prefer technology as a communication tool or method for learning.
  • Tess is a great way to supplement counseling and gain access to strategies and techniques that can help you manage stress in the moment.

Watch an informative video testimonial to learn more about Tess by logging in to the IMPACT website and clicking on the Tess video.

For immediate assistance 24/7, call
1-800-227-6007
https://mylifeexpert.com

Set up your own personal account by using the BGSU temporary password.  This temporary password, is located within the MyBGSU portal under the Benefits Information section.  Once you have created your own user name, the system will allow you to set a long-term personalized password.

Updated: 01/04/2023 11:07AM