ITS manages and supports technology-driven initiatives and projects submitted by stakeholders across campus. ITS strives to achieve BGSU’s technology goals and requirements by managing a constantly moving portfolio of projects that includes upgrading systems, integrating new tools into existing applications, building infrastructure, supporting current needs and more.
An enhancement is any product change or update that increases software or hardware capabilities beyond the original client specification. Enhancements allow existing software and hardware product performance scalability.
In general, product enhancements include: additional functionality, greater processing speed and better cross-platform compatibility.
IT Enhancements generally have a flexible deadline, budget of less than $8,000 and require less than 80 hours of work.
Please note: As part of the evaluation process, IT Enhancements are subject to approval.
An IT Project is a project request that falls under any one of the following criteria as determined by the IT System Analyst:
- If there is not an existing IT service in place for your request, or if your request does not conform to the current IT Service in place.
- A project is a deliverable that has a total work effort of the IT staff totaling more than 80 hours.
- Projects with a total budget exceeding $8,000.
- Has a firm deadline for completion.
Please note: As part of the evaluation process, IT Projects are subject to review and approval by the Executive Sponsors.