Athletics Slater Family Ice Arena Facility Management

Employing Office:  Slater Family Ice Arena

Job Title:  Athletics Slater Family Ice Arena Facility Management

Type of Graduate Assistant Position:  RAII

Number of Vacancies for this Position:  1

Hours per Week:  20

Term:  Academic Year

Eligible Program Applicants (Applicants will preferably be from one of the following graduate programs):  Human Movement, Sport and Leisure Studies:  Sport Administration

Qualifications/Preferred Skills:  Acceptance into Bowling Green State University Graduate College and Human Movement, Sport, and Leisure Studies (HMSLS) program. See BGSU Graduate College and School of HMSLS for specific requirements.

Required:

• Bachelor’s degree in Business Administration, Marketing or Sports Management and one to two years of experience in retail, food service and/or facility operations.
• Experience with excellent customer service, interpersonal, and conflict resolution skills.
• Knowledge of cash accounting procedures.
• Basic knowledge of facility maintenance, tools and equipment. 
• Able to maintain accurate and complete records, including the accounting of collected revenues.
• Working knowledge of various computer point-of-sale software packages.
• Demonstrated ability to lead staff; student supervision preferred.

Position Description:  All duties and responsibilities of this position require on-campus presence.  Working remotely is not an option for this position. 

• Assist Assistant Director of Programing with recruiting, hiring, training, motivating, and evaluating competent student staff.
• Monitor the cleaning and maintenance of all retail,concessions and rental areas, including ensuring health department standards are met.
• Work with Associate Director to schedule student workers for Pro Shop and Concession Stand. 
• Assist with supervision of the Pro Shop and Concession Stand for all special events, games and large events.
• Responsible for cash register procedures and proper methods for closing out the register and securing daily proceeds. 
• Keep abreast of current trends and changes in hockey, figure skating, equipment, apparel and food/beverage business. 
• Devise and implement methods of displaying, advertising, and selling products that will increase revenue.
• Respond to customer requests, handle customer inquiries and interactions with knowledge and dedication to customer service.
• Rotationally serve as a Building Manager, supervising student staff, acting as the point contact for customer concerns and situations, as well as the responsibilities of opening and closing the facility. 
• Assist in all Game Day Operations for Falcon Hockey games.
• From time-to-time work with Stroh, Football, and Athletic Department events and operations. 
• Establish and maintain effective working relationships with customers, vendors, administrators and subordinates. 
• Perform all other duties as assigned.

Application Process:  Applicants wishing to apply for this Graduate Assistant position must: 1) be admitted or accepted for admission as a full-time student in a graduate program at BGSU; and 2) remain in academic good standing to maintain the position.

Required Application Materials:  Letter of Interest, Resume, and any additional certifications

Send Application Materials to:  jbaring@bgsu.edu

Application Due Date:  May 1, 2026