Faculty Research
Accounting and Information Systems:
Bizarro, P. A., & Wheeler, A. (2021). Reduced Appetite: How COVID-19 will Affect Future Business Continuity Planning. ISACA Journal, 6.
Nix, J., & Bizarro, P. A. (2020). US Data Privacy Law: A Disparate Landscape in Need of Consolidation. ISACA Journal, 5.
Bizarro, P., Crum, E., and J. Nix (2019). The Intelligent Audit. ISACA Journal, 6.
Bizarro, P., and D. H. Cho (2019). Anti–money Laundering in Banking and Capital Markets. Internal Auditing 34(2):22-28.
Bizarro, P., Garcia, A., and Z. Moore (2019). Blockchain: Explained and Implications for Accountancy. ISACA Journal (1).
Bizarro, P., Mankowski, H. and R. Mankowski (2018). Blockchain Technology: Benefits, Risks, and the Future. Internal Auditing 33(4), 12-16.
Bizarro, P., Mankowski, H. and R. Mankowski (2018). Blockchain Technology: Benefits, Risks, and the Future. Internal Auditing 33(4), 12-16.
Bizarro, P. and M. Dorian (2017). Artificial Intelligence: The Future of Auditing. Internal Auditing 32(5), 21-26.
Bizarro, P. and K. Barker (2017). Phishing attack: a case analysis of Seagate Technology PLC. Internal Auditing 32(4), 21-25.
Garcia, A. and Smith, S. (2022). Blockchain Smart Contracts, Part 2: Applications and Recommendations. ISACA Journal, 4: p. 1-8. Published 11 August 2022.
Garcia, A. and Smith, S. (2022). Blockchain Smart Contracts, Part 1: Introduction for Accounting and Auditing Professionals. ISACA Journal, 4: p. 1-6. 03 August 2022.
Bizarro, P., Garcia, A., and Moore, S. (2019). Blockchain Explained and Implications for Accountancy. ISACA Journal, 1: p. 1-10.
McKinney, E, Garcia, A. (2018). Big Data, Digital Demand, and Decision-Making. International Journal of Accounting and Information Management. 26(4): 541-555.
Lampe, J.C., Garcia, A. and Tassin, K. (2016). A Post-SOX History of U.S. Public Accountancy. Research on Professional Responsibility and Ethics in Accounting (formerly Research on Accounting Ethics). 20: 3-29.
McKinney, E. H., & Snead, K. C. (2019). On the use of advisory board input for revising master of accountancy curriculum. Advances in Accounting Education: Teaching and Curriculum Innovations, 23, 153–176.
McKinney, E. H. & Yoos, II, C. (2019). Information as a Difference: Toward a Subjective Theory of Information. European Journal of IS, 28(4), 355–369.
Green, S., McKinney, E. H., Heppard, K. & Garcia, L. (2018). Big Data, digital demand & decision making. International Journal of Accounting & Information Management, 26(4), 541–555.
"Big Data, Digital Demand, and Decision-Making" 2018. International Journal of Accounting and Information Management.
"The Need for ‘Skeptical’ Accountants in the Era of Big Data," 2017. Journal of Accounting Education, with Ken Snead.
Book
McKinney, E. H. (2021). Processes, Systems, and Information 4th Edition (p. 435). Pearson.
Sasidharan, S. (2021). Technostress in the workplace: A social network perspective. Information Technology & People.
Sasidharan, S. (2019). Knowledge value, task complexity, and enterprise technology implementation: An introductory study. International Journal of Technology Diffusion, 10(1), 19–38.
Sasidharan, S. (2019). Reconceptualizing knowledge networks for Enterprise Systems implementation: A case analysis incorporating domain expertise of knowledge sources and knowledge flow intensity. Information & Management, 56(3), 364–376.
Sasidharan, S., Santhanam, R. & Brass, D. (2017). Assimilation of enterprise information systems: Knowledge support from people and systems. International Journal of Technology Diffusion, 8(1), 8-32.
Schauer, P. C. (2020). Common Sense Authentication. ISACA Journal, 5.
Schauer, P. C. (2018). Tax Cuts and Jobs Act’ Impact on Deferred Taxes and the Valuation of an Entity. International Journal of Business and Applied Social Science, Vol. 4, No 4.
"On the Use of Advisory Board Input for Revising Master of Accountancy Curriculum"- with F. Coleman and E. McKinney; Advances in Accounting Education; 2019 (23) pp. 153-176.
"The Need for 'Skeptical' Accountants in the Era of Big Data"- with E. McKinney and C. Yoos; The Journal of Accounting Education; March, 2017 (38) pp. 63-80.
"Attribution Theory: A Framework for Understanding Information System Success"- with S. Magal, L. Christensen, and A. Ndede-Amadi; Journal of Systemic Practice and Action Research; 2015 (28,3) pp. 273-288.
Applied Statistics and Operation Research
Buskirk, T. D., Blakely, B. P., Eck, A., McGrath, R., Singh, R., & Yu, Y. (2022). Sweet tweets! Evaluating a new approach for probability-based sampling of Twitter. EPJ Data Science, 11(1), 9.
Brenner, P. S., & Buskirk, T. D. (2022). Scratch the Scratch-off: Testing Prepaid and Conditional Incentives With Postcard and Letter Invitations in a Web-push Design With an Address-based Sample. Field Methods, 1525822X211069640.
Dutwin, D., & Buskirk, T. D. (2021). Telephone sample surveys: dearly beloved or nearly departed? Trends in survey errors in the era of declining response rates. Journal of Survey Statistics and Methodology, 9(3), 353-380.
Oakley-Girvan, I., Hancock, J., O'Brien, D., Buskirk, T., Gore-Felton, C., Palesh, O., ... & Nelson, L. M. (2020, October). Can mHealth provide a path to shrink health disparities?. In APHA's 2020 VIRTUAL Annual Meeting and Expo (Oct. 24-28). APHA.
Nelson, L. M., Miller, Y., O'Brien, D., Buskirk, T., McGuire, V., Gore-Felton, C., ... & Oakley-Girvan, I. (2020, October). Using a smartphone survey app to collect population health surveillance: Comparing social media advertising recruitment with probability-based sampling. In APHA's 2020 VIRTUAL Annual Meeting and Expo (Oct. 24-28). APHA.
Buskirk, T. D., & Kirchner, A. (2020). Why machines matter for survey and social science researchers: Exploring applications of machine learning methods for design, data collection, and analysis. Big Data Meets Survey Science: A Collection of Innovative Methods, 9-62.
Hill, C. A., Biemer, P. P., Buskirk, T. D., Japec, L., Kirchner, A., Kolenikov, S., & Lyberg, L. E. (Eds.). (2020). Big Data meets survey science: A collection of innovative methods. John Wiley & Sons.
Weaver, N. L., Buskirk, T. D., Jupka, K., & Williams, J. (2019). Organizational factors related to the adoption of an injury prevention program by US children’s hospitals. Translational behavioral medicine, 9(4), 768-776.
Fowler Jr, F. J., Brenner, P. S., Buskirk, T. D., & Roman, A. (2019). Telephone health survey estimates: Effects of nonresponse and sample limitations. Health services research, 54(3), 700-706.
Hill, C. A., Biemer, P. P., Buskirk, T. D., Callegaro, M., Cordova Cazar, A. L., Eck, A., ... & Sturgis, P. (2019, April). Exploring new statistical frontiers at the intersection of survey science and Big Data: Convergence at “Bigsurv18.”. In Survey Research Methods (Vol. 13, No. 1).
English, N., Kennel, T., Buskirk, T., & Harter, R. (2019). The construction, maintenance, and enhancement of address-based sampling frames. Journal of Survey Statistics and Methodology, 7(1), 66-92.
Hill, C., Biemer, P., Buskirk, T., Callegaro, M., Cordova Cazar, A. L., Eck, A., ... & Sturgis, P. (2019). Exploring New Statistical Frontiers at the Intersection of Survey Science and Big Data: A Report from BigSurv18.
Buskirk, T. D., Kirchner, A., Eck, A., & Signorino, C. S. (2018). An introduction to machine learning methods for survey researchers. Survey Practice, 11(1), 1-10.
Buskirk, T. D. (2018). Surveying the forests and sampling the trees: An overview of classification and regression trees and random forests with applications in survey research. Survey Practice, 11(1), 1-13.
Keusch, F., Buskirk, T. D., & Gerdon, F. (2018). Getting persnickety about pair-wise Wikis: Investigating the relationship between initial settings for pair-wise Wiki Surveys and respondent engagement using a randomized experiment.
Dutwin, D., & Buskirk, T. D. (2017). Apples to oranges or gala versus golden delicious? Comparing data quality of nonprobability internet samples to low response rate probability samples. Public Opinion Quarterly, 81(S1), 213-239.
Capar, I., Capar, I., Erdogan, S., & Nejad, M. M. (2022). Establishing a statewide electric vehicle charging station network in Maryland: A corridor-based station location problem. Socio-Economic Planning Sciences, Vol. 79.
Freeman, N. K., B. B. Keskin, I. C apar. (2018). Attractive Orienteering Problem with Proximity and Timing Interactions. European Journal of Operational Research. 266, 354-370.
Book
Bowerman, B., Moninger, K. B., & Duckworth, B. (2018). Business Statistics in Practice: Using Data, Modeling, and Analytics. McGraw Hill.
Rump, C.M. (2008) Data Clustering for Fitting Parameters of a Markov Chain Model of Multi-Game Playoff Series, Journal of Quantitative Analysis in Sports, 4(1), Article 2.
Rump, C.M. (2007) Capital Growth and the St. Petersburg Game, The American Statistician, 61(3), 213-217.
Akgün, V., A. Parekh, R. Batta and C.M. Rump (2007) Routing of a Hazmat Truck in the Presence of Weather Systems, Computers & Operations Research, Special Issue on Hazmat Logistics, 34(5), 1351-1373.
Sarac, A., R. Batta and C.M. Rump (2006) A Branch-and-Price Approach for Operational Oriented Aircraft Maintenance Routing, European Journal of Operational Research, Special Issue on Rich Models in Discrete Optimization - Formulation and Resolution, 175(3), 1850-1869.
Rump, C.M. (2006) Andrei Markov in the Stanley Cup Playoffs, Chance Magazine, 19(4), Fall 2006, 37-42.
Sarkar, S., Zhu, X., & Melnykov, V. (2021). MatTransMix: An R Package for matrix parsimonious models. Journal of Classification.
Sarkar, S., Melnykov, V., & Zhu, X. (2021). Tensor-variate finite mixture modeling for the analysis of university professor remuneration. Annals of Applied Statistics.
Sarkar, S., Melnykov, V., & Melnykov, Y. (2021). Finite mixture modeling of directed weighted multilayer networks. Pattern Recognition.
Sarkar, S., Melnykov, V., & Zheng, R. (2020). Gaussian mixture modeling and model-based clustering under measurement inconsistency. Advances in Data Analysis and Classification.
Sarkar, S., Zhu, X., Melnykov, V., & Ingrassia, S. (2020). On parsimonious models in matrix data mixture modeling. Computational Statistics & Data Analysis, 142, 106822.
Li, Y., Qiu, Y., & Xu, Y. (2021). From multivariate to functional data analysis: fundamentals, recent developments, and emerging areas. Journal of Multivariate Analysis.
Xu, Y., Li, Y., & Qiu, Y. (2021). Growth dynamics and heritability for plant high-throughput phenotyping studies using hierarchical functional data analysis. Biometrical Journal.
Miao, C., Xu, Y., Liu, S., Schnable, P. S., & Schnable, J. C. (2020). Increased Power and Accuracy of Causal Locus Identification in Time Series Genome-wide Association in Sorghum. Plant Physiology, 183(4), 1898–1909.
Adams, J., Qiu, Y., Xu, Y., & Schnable, J. C. (2020). Plant segmentation by supervised machine learning methods. The Plant Phenome Journal (New Journal in Plant Phenomics), 3(1), e20001. https://acsess.onlinelibrary.wiley.com/doi/full/10.1002/ppj2.20001
Vu, T., Siemek, P., Bhinderwala, F., Xu, Y., & Powers, R. (2019). Evaluation of multivariate classification models for analyzing NMR metabolomics data. Journal of Proteome Research 18(9), 3282–3294. https://pubs.acs.org/doi/10.1021/acs.jproteome.9b00227
Liang, Z., Pandey, P., Stoerger, V., Xu, Y., Qiu, Y., Ge, Y., & Schnable, J. C. (2018). Conventional and hyperspectral time-series imaging of maize lines widely used in field trials. Gigascience, 7(2), gix117.
Xu, Y., Qiu, Y., & Schnable, J. C. (2018). Functional modeling of plant growth dynamics. The Plant Phenome Journal, 1(1), 1–10.
Xu, Y., Li, Y., & Nettleton, D. (2018). Nested hierarchical functional data modeling and inference for the analysis of functional plant phenotypes. Journal of the American Statistical Association, 113(522), 593–606.
Song, F. S., Montabon, F., & Xu, Y. (2018). The impact of national culture on corporate adoption of environmental management practices and their effectiveness. International Journal of Production Economics, 205, 313–328.
Xu, Y., Kim, J. K., & Li, Y. (2017). Semiparametric estimation for measurement error models with validation data. Canadian Journal of Statistics, 45(2), 185–201.
Chapter
Xu, Y. (2021). Functional Data Analysis. In Springer Handbook of Engineering Statistics, 2nd ed.
Vieson, Yeh, A., Lan, Q, & Sprague, J. (2022). During the COVID-19 Pandemic, Opioid Overdose Deaths Revert to Previous Recond Levels in Ohio. Journal of Addiction Medicine.
Yeh, A., Yang, Y., & Chen, J. T. (2020). Weighted Step-down Confidence Procedures with Applications to Gene Expression. Communications in Statistics – Theory and Methods.
Yeh, A., Roy, A., Cutright, D., Gopalakrishnan, M., & Mittal, B. (2020). A Risk-Adjusted Control Chart to Evaluate IMRT Plan Quality Advances in Radiation Oncology. Advances in Radiation Oncology, 5, 1032–1141.
Yeh, A., & Huang, W. (2018). A Nonparametric Phase I Control Chart for Monitoring the Process Variability with Individual Observations Based on Empirical Likelihood Ratio. International Journal of Reliability, Quality and Safety Engineering, 25, 1–26.
Huang, W. H., Yeh, A. B., and Wang, H. (2018). A Control Chart for the Lognormal Standard Deviation. Quality Technology and Quantitative Management. 15, 1-36.
Shadman, A., Zou, C., Mahlooji, H. and Yeh, A. B., (2017). A Change Point Method for Phase II Monitoring of Generalized Linear Profiles. Communications in Statistics-Simulation and Computation. 46, 559-578.
Economics
Cook, A. C., Meisner, A., & Bland, J. R. (2021). Is more Information always Better? Information Cascades in In-class Student Assessment: A field experiment using Top Hat. Journal of Economics and Politics.
Cook, A. C., & Reisling, A. (2021). Fraternities and Risky Sexual Behavior. Journal of American College Health.
Cook, A. C., & Stype, A. C. (2020). Medicaid expansion and infant mortality: the (questionable) impact of the Affordable Care Act. Journal of Epidemiology and Community Health.
Cook, A. C., & Averette, S. L. (2020). Do Hospitals Respond to Changing Incentive Structures? Evidence from Medicare’s 2007 DRG Restructuring. Journal of Health Economics.
Cook, A. C. (2019). Reductions in Health Services for Uninsured Inpatients in Maryland’s hospitals. International Journal of Health Economics and Management. https://doi.org/10.1007/s10754-020-09280-4
Cook, A. C., Leung, G., & Smith, R. (2019). The Impact of Cannabis Decriminalization on Traffic Fatalities. American Journal of Public Health.
Abboud, A., & Cook, A. C. (2018). Differential Rates of Medicaid Uptake for Hispanics and Spanish Speakers under the Affordable Care Act. Journal of Economics, Race, and Policy.
Cook, A. C., & Beachy, D. (2019). The Impact of Hurricane Matthew on Human Capital Acquisition: An Analysis from Rural Haiti. International Journal of Environmental Resources and Public Health, 16(1). https://doi.org/10.3390/ijerph16010055
Bland, J. R., & Cook, A. C. (2017). Random Effects Probit and Logit: The Right Marginal Effects for the Right Econometric Specification. Applied Economic Letters. https://doi.org/10.1080/13504851.2018.1441498
Quinn, J. K. (2021). Knowledge and Humanity: The History of Economic Thought as a Refined Liberal Art. EconJournal Watch.
Quinn, J. K., Cho, S., Brison, N., & Brown, K. (2021). A Theoretical Explanation of Sport Trademark Litigation: Already v. Nike and Forever 21 v. Adidas. Journal of Global Sport Management.
Quinn, J. K. (2021). Knowledge and Humanity: The History of Economic Thought as a Refined Liberal Art. Econ Journal Watch, 18(1).
Quinn, J. K., Cho, S., Brison, N., & Brown, K. (2020). "A Theoretical Explanation of Sport Trademark Litigation: Already v. Nike and Forever 21 v. Adidas" Journal of Global Sport Management.
Quinn, J. K. (2019). Was Smith a Moral Subjectivist. Economic Thought, 8(1).
Quinn, K. (2019). Was Smith A Moral Subjectivist. Economic Thought, 8(1), 30–39.
"Is Capital Expenditure Contagious? An Analysis of UCC data from Ohio and its Neighbors," Journal of Economics and Politics, 2016.
An Economic Analysis of a Proposed BGSU - Firelands Wind Turbine, Journal of Economics and Politics, 19, pp. 49-63, 2011.
What is the Best Way to Impede a Central Bank? Quarterly Review of Economics and Finance, 49, pp. 784-797, 2009.
Why Do Some Schools Group by Ability? Some Evidence from the NAEP, American Journal of Economics and Sociology, 65, pp. 475-502, 2006.
The Bank of Canada's Reaction Function, American Review of Canadian Studies, 33, pp. 357-371, 2003.
Balke, N., & Zhang, R. (2021). Identifying Credit Demand, Financial Intermediation, and Supply of Funds Shocks: A Structural VAR Approach. North American Journal of Economics and Finance.
Zeng, Z., Balke, N., & Martinez-Garcia, E. (2021). Understanding the Aggregate Effects of Credit Frictions and Uncertainty. Economic Modelling.
VanderHart, P. (2017). Is Capital Expenditure Contagious? An Analysis of UCC data from Ohio and its Neighbors. Journal of Economics and Politics.
Finance
Bae, S. C., Chang, K., & Yi, H.-C. (2018). Are More Corporate Social Investments Better? Evidence of Non-Linearity Effect on Costs of U.S. Bank Loans. Global Finance Journal, 38, 82–96.
Bae, S. C., Chang, K., & Yi, H.-C. (2018). Corporate Social Responsibility, Credit Rating, and Private Debt Contracting: New Evidence from Syndicated Loan Market. Review of Quantitative Finance and Accounting, 50(1), 261–299.
Bae, S. C., Kim, H. S., & Kwon, T. H. (2018). Currency Derivatives for Hedging: New Evidence on Determinants, Firm Risk, and Performance. Journal of Futures Markets, 38(4), 446–467.
Kwon, T. H., Bae, S. C., & Park, S. (2018). Sales Growth and Global Diversification Effects. Korean Journal of Financial Studies, 47, 97–129.
Pae, Y., Bae, S. C., & Lee, N. (2018). Idiosyncratic Volatility and Cash Flow Volatility: New Evidence from S&P 500. International Review of Financial Analysis, 56, 127–135.
Bae, S. C., Kwon, T. H., & Park, R. S. (2018). Managing Exchange Rate Exposure with Hedging Activities: New Approach and Evidence. International Review of Economics and Finance, 53, 133–150.
Chang, K., & Yi, H. C. (2017). Corporate Social Responsibility, Credit Rating, and Bank Loan Contracting. Review of Quantitative Finance and Accounting.
Kwon, T. H., & Park, R. S. (2017). Management of Exchange Rate Exposure with Hedging Activities: New Approach and Evidence. International Review of Economics and Finance.
Bae, S. C., Kim, H. S., & Kwon, T. H. (2017). The Determinants of Foreign Currency Debt Financing: Borrower Incentives or Lender Incentives? Asia-Pacific Journal of Financial Studies, 46, 824–852.
Ying Wang, Mingsheng Li, and Amina Kamar, 2022. “Environmental concerns and impression offsetting: new evidence on dividend payout.” Financial Markets, Institutions & Instruments (ABS rating: 3), forthcoming.
John W. Goodell, Mingsheng Li, Desheng Liu, and Hongfeng Peng, 2022. “Depoliticization and market efficiency: evidence from China”. Finance Research Letters (Impact factor 5.596; ABS rating: 2), forthcoming.
Ying Wang and Mingsheng Li, 2021. “Credit policy and its effects on green innovation”. Journal of Financial Stability, forthcoming (ABS rating: 3).
Mingsheng Li, Desheng Liu, Hongfeng Peng, and Lvxiu Zhang, 2021. Political connection and its impact on equity market. Research in International Business and Finance, forthcoming (Impact factor 4.09; ABS rating: 2).
John Goodell, Mingsheng Li, Desheng Liu, 2021. “Price informativeness and state-owned enterprises: considering their heterogeneity” International Review of Financial Analysis, forthcoming (ABS rating: 3)
Mingsheng Li, Desheng Liu, Hongfeng Peng, and Lvxiu Zhang, 2020. “Does low synchronicity mean more or less informative prices? Evidence from an emerging market”, Journal of Financial Stability (ABS rating: 3)
Yugang Chen, Yu Liu, and Mingsheng Li, 2020. “Do funds selected by managers’ skill perform better?” Research in International Business and Finance, forthcoming (ABS rating: 2)
Mingsheng Li, Desheng Liu, Hongfeng Peng, and Lvxiu Zhang, 2021. “Volatile market condition, institutional constraints, and IPO anomaly: evidence from the Chinese market”, Accounting and Finance 61, 1239-1275 (ABS rating: 2)
Huang, Rachel, Mingsheng Li, Jing Shi, 2020. “Should financial gatekeepers be publicly traded”? Journal of Business Ethics 164, 175-200 (Financial Times TOP50)
Qian li, Mingsheng Li, Yan Li, 2020. Does news travel slowly before a market crash? The role of margin traders. Accounting and Finance 60, 3060-3101 (ABS rating: 2)
Guadalupe Briano-Turrent, Mingsheng Li, Hongfeng Peng, 2019. “Family CEO and impact on dividend- Evidence from Latin America markets”, Research in International Business and Finance, forthcoming (ABS rating: 2)
Xin Zhao, Mingsheng Li, Liuling Liu, 2018. “Beta momentum strategy after extreme market movements”, Investment Management and Financial Innovations, 15(3), 97-110.
Xiao Jun, Mingsheng Li, Chen Yugang, 2017. “Catering to behavioral demand for dividends and its potential agency issue”, Pacific-Basin Finance Journal 46, 269-291. (ABS rating: 2)
Hasan, I., Saunders, A., Liu, L., & Zhang, G. Explicit deposit insurance design: International effects on bank lending during the global financial crisis. Journal of Financial Intermediation, Forthcoming.
Francis, B., Hasan, I., Liu, L., Wu, Q., & Zhao, Y. (2021). Financial analysts’ career concerns and the cost of private debt. Journal of Corporate Finance, 67, 101868.
Liu, L., Fang, Y., & Wang, H. (2020). Do social networks encourage risk taking? Evidence from bank CEOs. Journal of Financial Stability.
Zhang, G., Liu, L., Renzis, T. d., & Schmiedel, H. (2019). Retail payments and the real economy. Journal of Financial Stability.
Deli, Y., Delis, M., Hasan, I., & Liu, L. (2019). Enforcement of banking regulation and the cost of borrowing. Journal of Banking & Finance.
Liu, L., Jin, D., Ma, J., Wang, H., & Yin, D. (2019). How have green companies fared in transactions with banks? A stakeholder management perspective. Journal of Applied Corporate Finance.
Francis, B., Hasan, I., Liu, L., & Wang, H. (2019). Senior debt and market discipline: Evidence from bank-to-bank loans. Journal of Banking & Finance.
Zhao, X., Li, M., & Liu, L. (2018). Beta momentum strategy after extreme market movements. Investment Management and Financial Innovations, 15, 97–110.
Díaz, F., Ramírez, G., & Liu, L. (2018). Corporate bond clawbacks as contingent capital for banks. Journal of Financial Stability, 37, 11–24.
Francis, B., Hasan, I., Liu, L., & Wang, H. (2017). Employee treatment and contracting with bank lenders: An instrumental approach for stakeholder management. Journal of Business Ethics, 1–18. https://doi.org/10.1007/s10551-017-3722-0
Rush, S. R. (2022). Conditional Correlation Network Data from the Financial Sector. Data in Brief, 41. https://doi.org/10.1016/j.dib.2022.107858
Rush, S. R., & Borochin, P. (2022). Information Networks in the Financial Sector and Systemic Risk. Journal of Banking and Finance, 134.
Rush, S. R. (2018). The Bond Coupon’s Impact on Liquidity. The Journal of Fixed Income, 27(4), 34–39.
Slates, M. D. (2018). Post-Closing Possession in the Residential Real Estate Transactions - Convenience or Mindfield. Real Estate Law Journal, 47(2), 142–174.
Management
Wang, Y., Highhouse, S. E., & Brooks, M. E. (2022). How important are cultural differences relative to other sources of variance in risk and benefit perceptions? An investigation using generalizability theory. Journal of Behavioral Decision Making.
DenHouter, K. M., & Brooks, M. E. (2022). Policing for Peace: Training for a 21st Century Police Force. Personnel Assessment and Decisions.
Childers, M. M., Highhouse, S., & Brooks, M. E. (2021). Apples, oranges, and ironing boards: Comparative effect sizes influence lay impressions of test validity. International Journal of Selection and Assessment.
Highhouse, S., & Brooks, M. E. (2021). A Simple Solution to a Complex Problem: Manipulate the Mediator! Industrial and Organizational Psychology.
Zhang, D., Highhouse, S. E., & Brooks, M. E. (2018). Communicating the validity of structured job interviews with graphical visual aids. International Journal of Selection and Assessment, 26, 93–108. https://onlinelibrary.wiley.com/doi/pdf/10.1111/ijsa.12220
Zhang, D., Highhouse, S. E., & Brooks, M. E. (2018). Communicating the validity of structured job interviews with graphical visual aids. International Journal of Selection and Assessment, 26, 93–108. https://onlinelibrary.wiley.com/doi/pdf/10.1111/ijsa.12220
O’Neil, D. A., Brooks, M. E., & Hopkins, M. M. (2018). Women’s roles in women’s career advancement: What do women expect of each other? Career Development International.
Highhouse, S., Brooks, M.E., Nesnidol, S., & Sim, S. (2017). Is a .51 validity coefficient good? Value sensitivity for interview validity. International Journal of Selection and Assessment, 25, 383-389.
Cady, S. H. (2020). Self-management and work performance: An exploratory cross-cultural study. International Journal of Indian Culture and Business Management, 20(4), 510–533.
Cady, S. H. (2019). A proposed theory life cycle model: Standing on the shoulders of giants. Journal of Applied Behavioral Science, 55(4), 428–452.
Cady, S. H. (2019). Collaborative Change: Generative approaches that transform organizations, revitalize communities, and develop human potential. Organization Development Review, 51(2), 21–25.
Cady, S. H., Medley, B., & Stiegler, C. T. (2018). Assessing change: Integrating Kirkpatrick’s and Phillips’ models into the five levels of evaluation. Organization Development Journal, 36(1), 55–66.
Cady, S. H., Brodke, M., & Parker, N. (2018). When a team is more like a group: Improving individual motivation by managing integrity through team action processes. Public Integrity, 1–18.
Cady, S. H., Brodke, M., & Kim, J. H. (2017). Volunteer motivation: A field study examining why some do more, while others do less. Journal of Community Psychology, 46(3), 281–292.
Book
Cady, S. H. (2021). Principles of Management: Your Future is Now (Vol. Accepted, p. 317). Online: KH Publishing.
Cady, S. H. (2020). The Collaborative Change Library (Vol. Accepted, p. 1000). Kindle Direct and BookBaby Publishing.
Rutkowski, C., Eboch, K. C., Carr, A. S., & Greer, B. (2022). Strategic Procurement Collaboration for the Common Good: Private and Public Procurement Relationships during a Pandemic. Journal of Public Procurement.
Carr, A. S., Biswas, T., & Wheeler, J. V. (2020). Airport Operations and Security Screening: An Examination of Social Justice. Journal of Air Transport Management.
Carr, A. S. (2020). Self-Management and Work Performance: An Exploratory Cross-Cultural Study. International Journal of Indian Culture and Business Management, 20(4).
Wheeler, J. V., Carr, A. S., Schumacher, L., & Cady, S. (2020). Self Management and Work Performance: An Exploratory Cross-Cultural Study. International Journal of Indian Culture and Business Management, 20(4), 510–533.
Carr, A. S. (2017). Closed loop supply chain for glass recycling: Current practices and challenges. International Journal of Integrated Supply Management, 11(4), 316–331.
Carr, A. S., & Kim, J. (2017). Closed loop supply chain for glass recycling: Current practices and challenges. International Journal of Integrated Supply Management, 11(4).
Rutkowski, C., Eboch, K. C., Carr, A. S., & Greer, B. (2022). Strategic Procurement Collaboration for the Common Good: Private and Public Procurement Relationships during a Pandemic. Journal of Public Procurement.
Farooque, M., Zhang, A., Liu, Y. & Hartley, J. (2022). Circular Supply Chain Management: Performance Outcomes and the Role of Eco-Industrial Parks in China. Transportation Research Part E: Logistics and Transportation Review.
Hartley, J.L., Sawaya, & Dobrzykowski, D. (2021). Exploring Blockchain Adoption Intentional in the Supply Chain: Perspectives from Innovation Diffusion and Institutional Theory. International Journal of Physical Distribution & Logistics Management.
Zhang, M., Hartley, J. L., Al-Husan, F. B., & Alhussan, F. (2021). Informal interorganizational business relationships and customer loyalty: Comparing Guanxi, Yongo, and Wasta. International Business Review, 30(3).
Hartley, J. L. (2019). Tortoise, Not the Hare: Digital Transformation of Supply Chain Business Processes. Business Horizons, 62(6), 707–715.
Zhang, M., & Hartley, J. L. (2018). Does Guanxi influence product performance and customer loyalty? Journal of Asian Business Studies, 12(3), 233–252.
Zhang, M., & Hartley, J. L. (2018). Guanxi, IT Systems, and Innovation Capability: The Moderating Role of Proactiveness. Journal of Business Research, 90, 75–86.
Gaudenzi, B., Zisidisn, G., Hartley, J., & Kaufmann, L. (2018). An Exploration of Factor Influencing the Choice of Commodity Price Risk Mitigation Strategies. Journal of Purchasing and Supply Management, 24, 218–237.
Atilla, E. A., Steward, M., Wu, Z., & Hartley, J. L. (2018). Triadic relationships in healthcare. Business Horizons, 61(2), 221-228.
Hartley, J. L., Eboch, K., & Gilberg, J. (2017). Using a Corporate Partnership to Enhance Learning in a Sourcing Negotiation Role‐Play. Decision Sciences Journal of Innovative Education, 15(2), 124-137.
Book
Swink, M., Melnyk, S., Hartley, J., & Cooper, M. (2017). Managing Operations Across the Supply Chain. McGraw-Hill/Irwin.
Min, H., Nikzad, P., & Moghadam, F. (2021). Redesigning Multi-echelon Integrated Distribution Networks using the Lagrangian Relaxation Heuristics.”. European Journal of Industrial Engineering, 15(3), 352–380.
Min, H., & Haile, Y. (2021). Examining the Role of Disruptive Innovation in Renewable Energy Businesses from a Cross National Perspective. Energies, 14(441). https://doi.org/10.3390/en14154447
Min, H. (2021). An Inter-organizational Decision Support System for Global Supply Chain Management. International Journal of Logistics Systems and Management, 38(4), 475–487.
O’Neal, T., Min, H., Cherobini, D., & Joo, S.-J. (2021). Benchmarking Aircraft Maintenance Performances using Data Envelopment Analysis. International Journal of Quality and Reliability Management. https://doi.org/10.1108/IJQRM-05-2020-0157
Min, H. (2021). Business Analytics Practices and Managerial Implications based on the Evidence from Korea. American Journal of Business#, 36(2), 150–168. https://doi.org/10.1108/AJB-05-2020-0066
Min, H. (2021). Exploring Omni-Channels for Customer Centric e-Tailing. Logistics. https://doi.org/10.3390/logistics5020031
Oh, S.-C., Min, H., & Ahn, Y.-H. (2021). Inventory Risk Pooling Strategy for the Food Distribution Network in Korea. European Journal of Industrial Engineering, 15(4), 439–462.
Lee, G., Jun, C.-Y., Min, H., & Lee, M.-K. (2020). Assessing the Impact of Containership Size on Port Demand and Infrastructure Development: A Case Study of the Busan Hub Port. International Journal of Logistics Systems and Management, 37(1), 55–78.
Min, H., & Park, B.-I. (2020). A Two Dimensional Approach to Assessing the Impact of Port Selection Factors on Port Competitiveness using the Kano Model. Maritime Economics and Logistics, 22(3), 353–382.
Joo, S.-J., Boehmke, B., Min, H., & Ozden, B. (2020). Sourcing Analytics for Evaluating and Selecting Suppliers Using DEA and AHP: A Case of an Aerospace Company. International Journal of Services and Operations Management, 35(4), 461–481.
Min, H., & Park, B.-I. (2020). A Two Dimensional Approach to Assessing the Impact of Port Selection Factors on Port Competitiveness using the Kano Model. Maritime Economics and Logistics, 22(3), 353–382.
Lee, G., Jun, C.-Y., Min, H., & Lee, M.-K. (2020). Assessing the Impact of Containership Size on Port Demand and Infrastructure Development: A Case Study of the Busan Hub Port. International Journal of Logistics Systems and Management, 37(1), 55–78.
Min, H., Lee, G., Jun, C., & Lee, M. (2020). Assessing The Impact of Containership Size on Port Demand and Infrastructure Development: A Case Study of the Busan Hub Port. International Journal of Logistics Systems and Management, 37(1), 55–78.
Min, H., & Choi, S.-B. (2020). Green Sourcing Practices in Korea. Management Research Review, 43(1), 1–18.
Min, H., Joo, S.-J., Boehmke, B., & Ozden, B. (2020). Sourcing Analytics for Evaluating and Selecting Suppliers Using DEA and AHP: A Case of an Aerospace Company. International Journal of Services and Operations Management, 35(4), 461–481.
Min, H., Lim, Y.-K., & Park, J. (2019). An Integrated Terminal Operating System for Enhancing the Port Security. International Journal of Logistics Systems and Management, 34(2), 193–210.
Min, H. (2019). Blockchain Technology for Enhancing the Supply Chain Resilience. Business Horizons, 62, 35–45.
Min, H., & Choi, S.-B. (2019). Green Sourcing Practices in Korea. Management Research Review, 43(1), 1–18.
Min, H., Zaarour, N., Emmanuel, M., & Shashank, K. (2019). Determining the Optimal Collection Period For Returned Products in a Stochastic Environment. International Journal of Logistics Systems and Management, 33(1), 42–58.
Min, H. (2018). Examining the effects of government interventions on the firm’s environmental and technical innovation capabilities. International Journal of Production Research.
Min, H. (2018). Data visualization for assessing the biofuel commercialization potential within the business intelligence framework. Journal of Cleaner Production, 188, 921–941.
Min, H. (2018). Inter-organizational learning in the context of third party logistics services. International Journal of Servics and Operations Management, 30(3), 267–285.
Min, H. (2018). Measuring the service quality of luxury hotel chains in the United States. International Journal of Services and Operations Management, 30(4), 465–479.
Park, B.-I., Min, & Hokey. (2017). A Game-Theoretic Approach to Evaluating the Competitiveness of Container Carriers in the Northeast Asian Shipping Market. Asia Pacific Journal of Marketing and Logistics.
Joo, S.-J., Min, H., & Smith, C. (2017). Benchmarking Freight Rates and Procuring Cost-Attractive Transportation Services. International Journal of Logistics Management, 28(1), 194–205.
Min, H., Ahn, & Young-hyo. (2017). Dynamic Benchmarking of Mass Transit Systems in the United States using Data Envelopment Analysis and the Malmquist Productivity Index. Journal of Business Logistics, 38(1).
Min, H., Ahn, Y., & Lambert, T. (2017). Improving Mass Transit Systems in the United States based on Best-in Class Practices: Policy Implications. International Journal of Logistics Management, 28(1), 172–193.
Min, H., Min, S., & Chen, H. (2017). Inter-organizational Learning in the Context of Third Party Logistics Services. International Journal of Services and Operations Management.
Min, H. (2017). Measuring the Service Quality of Luxury Hotel Chains in the United States. International Journal of Services and Operations Management.
Min, H., Park, H., & Ahn, S.-B. (2017). Measuring the Supply Chain Risk in Offshoring Countries using Data Envelopment Analysis and the Analytic Hierarchy Process. Benchmarking: An International Journal.
Min, H., Park, L., Yong-Kon, Park, & Jongwon. (2017). Supply Chain Analytics for Enhancing the Maritime Security. International Journal of Logistics Systems and Management.
Book
Min, H. (2021). The Essentials of Supply Chain Management: Theory and Applications (Vol. In Press, p. 718). Seattle, Washington: Amazon Direct Publishing.
Min, H. (2020). The Essentials of Supply Chain Management: Theory and Applications (pp. 1–680). Seattle: Amazon Direct Publishing.
Hanasono, L.K., Ro, H.K., O'Neil, D.A., Broido, E.M., Yacobucci, M.M., Peña, S., & Root, K.V. (2022). Communicating Privilege and Faculty Allyship. Communication Quarterly, 70(5), 560-584. DOI: 10.1080/01463373.2022.2099294
O'Neil, D.A. & Torna, C. (2022). The Art of Business and the Business of Art: A Collaborative Studio Visualizing Organization Development. Organization Development Review 54(2), 58-60.
Richardson, J., O’Neil, D. A., & Thorn, K. (2022). Exploring Careers through a Qualitative Lens: An Investigation and Invitation. Career Development International, 27(1), 99–112.
Hopkins, M. M., O’Neil, D. A., Bilimoria, D., & Broadfoot, A. (2021). Buried treasure: Contradictions in the perception and reality of women’s leadership. Frontiers in Psychology/Organizational Psychology, 12, 1804., 12(684705), 1–12.
Rogers, B. Q., O’Brien, K. I., Harkins, D. L., Mitchell, T. G., & O’Neil, D. A. (2021). COVID-19 and OD: Unplanned Disruption and the Opportunity for Planned Talent Development. Organization Development Review, 53(2), 61–67.
Voss, C. A., & O’Neil, D. A. (2021). Why is it so hard to change culture? More questions than answers. Organization Development Review, 1, 53–54.
Hanasono, L. K., Broido, E. M., Yacobucci, M. M., Root, K. V., Peña, S., & O’Neil, D. A. (2019). Secret service: Revealing gender biases in the visibility and value of faculty. Journal of Diversity in Higher Education, 12(1), 85–98. https://psycnet.apa.org/permalink/6aa5d29f-1d33-65e6-ca49-9911d3580e66
Hanasono, L. K., Broido, E. M., Yacobucci, M. M., Root, K. V., Peña, S., & O’Neil, D. A. (2019). Secret service: Revealing gender biases in the visibility and value of faculty service. Journal of Diversity in Higher Education, 12(1), 85–98. https://doi.org/10.1037/dhe0000081
O’Neil, D. A. (2018). A perspective of a program director from a long-running OD program. Organization Development Practitioner, 50(3), 4–18.
Van Esch, C., Hopkins, M. M., O’Neil, D. A., & Bilimoria, D. (2018). How perceived riskiness influences the selection of women and men as senior leaders. Human Resource Management, 57(4), 915–930.
O’Neil, D. A., Brooks, M. E., & Hopkins, M. M. (2018). Women’s roles in women's career advancement: What do women expect of each other? Career Development International, 23(3), 327–344.
Chapter
Hopkins, M. M., & O’Neil, D. A. (2020). Developing Nurse Leaders for well-being and performance. In Handbook of Research on Stress and Well-being in the Public Sector (pp. 248–259). Cheltenham, UK: Edward Elgar Publishing.
Srivastava, A., Park, H., & Yun, S. (2021). The effects of procedural justice and supervisor close monitoring on knowledge sharing. Seoul Journal of Business, 27(1), 49–74.
Park, H., Yoon, S., & Yun, S. (2021). The effect of empowering leadership on creativity: Applying a social information processing perspective. Journal of Organization and Management, 45(2), 89–108.
Kim, M. S., Park, H., & Park, W.-W. (2020). Why employees help teammates when their leader looks powerful: A multilevel investigation. Group & Organization Management, 45(6), 808–835.
Park, H., Choi, Y., & Kim, D. (2018). Leader behavioral integrity, coworker knowledge sharing, and employee creativity. Seoul Journal of Industrial Relations, 29, 25–47.
Hartley, J.L., Sawaya, & Dobrzykowski, D. (2021). Exploring Blockchain Adoption Intentional in the Supply Chain: Perspectives from Innovation Diffusion and Institutional Theory. International Journal of Physical Distribution & Logistics Management.
Hartley, J. L., & Sawaya, W. J. (2019). Tortoise, Not the Hare: Digital Transformation of Supply Chain Business Processes. Business Horizons, 62(6), 707–715.
Ahrens, F., Dobrzykowski, D. D., & Sawaya III, W. J. (2019). Addressing mass-customization trade-offs in bottom of the pyramid markets: A medical capital equipment case. International Journal of Physical Distribution and Logistics Management, 49(5), 451.
Jannesari, M. T., & Sullivan, S. E. (2022). Leaving on a jet plane? The effect of challenge–hindrance stressors, emotional resilience and cultural novelty on self-initiated expatriates’ decision to exit China. Personnel Review,51(1), 118–136.
Jannesari, M. T., & Sullivan, S. E. (2021). How relationship quality, autonomous work motivation and socialization experience influence the adjustment of self-initiated expatriates in China. Cross Cultural & Strategic Management,28(2), 309–331.
Sullivan, S. E., & Al Ariss, A. (2021). Making sense of different perspectives on career transitions: A review and agenda for future research. Human Resource Management Review, 31(1).
Jain, A. K., & Sullivan, S. (2020). An examination of the relationship between careerism and organizational commitment, satisfaction, and performance. Personnel Review, 49(8), 1553–1571.
Jannesari, M., & Sullivan, S. E. (2019). Career adaptability and the success of self-initiated expatriates in China. Career Development International, 24(4), 331-349
Sullivan, S. E. (2019). Guillaume, P., Sullivan, S. E., Wolff, H. G., & Forret, M. (2019). Are there major differences in the attitudes and service quality of standard and seasonal employees. Human Resource Management, 58(1), 45-56.
Sullivan, S. E. (2019). Smith-Jentsch, K. A., Sullivan, S. E., & Ford, R. C. (2019). Toxic mentors and how to deal with them. Organizational Dynamics, 48(4).
Sullivan, S. E. (2019). Srivastava, S., Jain, A.K. and Sullivan, S. (2019), "Employee silence and burnout in India: the mediating role of emotional intelligence", Personnel Review, Vol. 48 No. 4, 1045-1060. ABS 2. Personnel Review.
Sullivan, S. E. (2019). Sullivan, S. E., & Al Ariss, A. (2019). Employment After Retirement: A Review and Framework for Future Research. Journal of Management, 45(1), 262-284.
Sullivan, S. E. (2018). Carraher, S.M. & Sullivan, S.E. (2018). Applying the Kaleidoscope Career Model to Explore How Millennials View Challenge: A Qualitative Study and Recommendations for Future Research. Research in Careers.
Sullivan, S. E. (2018). Sullivan, S.E. & Carraher, S.M. (2018). Using the Kaleidoscope Career Model to Create Cultures of Gender. Equity Diversity & Career Development.
Thoumrungroje, A., Racela, O., & Zhang, M. (2021). Foreign subsidiaries’ relational strategic emphasis and performance implications amid environmental turbulence. Journal of Asian Business Studies.
Zhang, M., Hartley, J. L., Al-Husan, F. B., & Alhussan, F. (2021). Informal interorganizational business relationships and customer loyalty: Comparing Guanxi, Yongo, and Wasta. International Business Review.
Zhang, M., & Merchant, H. (2021). A causal analysis of the role of institutions and organizational proficiencies on the innovation capability of Chinese SMEs. International Business Review, Volume 29, 2. (ABS 3). International Business Review, 29(2). https://www.sciencedirect.com/science/article/abs/pii/S0969593118303895
Zhang, M. (2018). Cross-cultural reliability and validity of a scale to measure international entrepreneurial capability in emerging markets. Journal of Asia-Pacific Business, 19(1), 23–35.
Zhang, M., & Hartley, J. L. (2018). Does Guanxi influence product performance and customer loyalty? Journal of Asian Business Studies, 12(3), 233–252.
Zhang, M., & Hartley, J. L. (2018). Guanxi, IT Systems, and Innovation Capability: The Moderating Role of Proactiveness. Journal of Business Research, 90, 75–86.
Zhang, M., Gao, Q., & Cho, H. (2017). The effect of sub-national institutions and international entrepreneurial capability on international performance of export-focused SMEs: Evidence from China and South Korea. Journal of International Entrepreneurship, 5(1), 85–110.
Marketing
Ewing, D. R. (2022). Solo Entrepreneurship in the Video Game Industry: What Is the Best Growth Strategy for Stardew Valley After Early Success? Sage Business Cases. http://dx.doi.org/10.4135/9781529797015
Ewing, Douglas R. (2018), “The Future of Branding Research,” in Brand Touchpoints, ed. Aparna Sundar, pp. 273-300, Hauppauge, NY: Nova Science Publishers.
Ewing, Douglas R. and Randall L. Ewing (2017), “Leveraging Social Interaction to Encourage ‘Professional’ versus ‘Student’ Sense of Self: Insights from Identity Theory,” Journal of Marketing Education, 39(3), pp. 132-144.
Kleine, Robert E., III, Susan Schultz Kleine, and Douglas R. Ewing (2017), “Possession Ownership and Display When Navigating Identity Transition: A Social Identity Perspective,” European Journal of Marketing, 51(11/12), pp. 1856-1875.
Ewing, Douglas R. and Chris T. Allen (2017), “Self-Congruence is Not Everything for a Brand: Initial Evidence Supporting the Relevance of Identity Cultivation in a College Student Role-Identity Context,” Journal of Brand Management, 24(5), pp. 405-422, supported by BGSU Schmidthorst College of Business Summer Research Award. 2
Rich, Gregory A., Douglas R. Ewing, Steven E. Koppitsch, and Rachel McGuire (2017), “Evaluating the Amazon Prime and Costco Wholesale Club Customer Membership Experience,” Journal of Shopper Research, 1(1), pp. 14-29.
Chapter
Ewing, D. R. (2018). The Future of Branding Research. In Brand Touchpoints. New York: Nova Science Publishers.
Donthu, Naveen, Dwayne D. Gremler, Satish Kumar, and Debidutta Pattnaik (2022), "Mapping of Journal of Service Research Themes: A 22-year Review," Journal of Service Research, 25 (2),187-193.
Garnefeld, Ina, Tabea Krah, Dwayne D. Gremler, and Eva Boehm (2021), "Online Reviews Generated through Product Testing: Can More Favorable Reviews Be Enticed with Free Products?" Journal of the Academy of Marketing Science, 49 (4). 703-722.
Gremler, Dwayne D., Yves Van Vaerenbergh, Elizabeth Brüggen, and Kevin P. Gwinner (2020), "Understanding and Managing Customer Relational Benefits in Services: A Meta-Analysis," Journal of the Academy of Marketing Science (Special Issue on Generalizations in Marketing), 48 (3), 565-583.
Furrer, Olivier, Jie Yu Kerguignas, Cécile Delcourt, and Dwayne D. Gremler (2020), "Twenty-seven Years of Service Marketing Research: A Literature Review and Research Agenda," Journal of Services Marketing (Special Issue on "Service Research: A Critical Review and New Perspectives"), 34 (3), 199-316.
Liu, Xiao-Yu, Nai-Wen Chi, and Dwayne D. Gremler (2019), "Emotion Cycles in Services: Emotional Contagion and Emotional Labor Effects," Journal of Service Research, 22 (3), 285-300.
Albrecht, Arne K., Gianfranco Walsh, Simon Brach, Dwayne D. Gremler, and Erica van Herpen (2017), "The Influence of Service Employees and Other Customers on Customer Unfriendliness: A Social Norms Perspective," Journal of the Academy of Marketing Science, 45 (6), 827-847.
Zablah, Alex R., Nancy J. Sirianni, Daniel Korschun, Dwayne D. Gremler, and Sharon E. Beatty (2017), "Emotional Convergence in Service Relationships: The Shared Frontline Experience of Customers and Employees," Journal of Service Research (Special Issue on Organizational Frontline Research), 20 (February), 76-90.
Rafaeli, Anat, Daniel Altman, Dwayne D. Gremler, Ming-Hui Huang, Dhruv Grewal, Bala Iyer, A. Parasuraman, and Ko de Ruyter (2017), "Invited Commentaries on the Future of Frontline Research," Journal of Service Research (Special Issue on Organizational Frontline Research), 20 (February), 91-99.
Delcourt, Cécile, Dwayne D. Gremler, Fabrice De Zanet, and Allard C.R. van Riel (2017), "An Analysis of the Interaction Effect between Employee Technical and Emotional Competencies in Emotionally Charged Service Encounters," Journal of Service Management, 28 (1), 85-106.
Delcourt, Cécile, Dwayne D. Gremler, Allard C.R. van Riel, and Marcel J. H. van Birgelen (2016), "Employee Emotional Competence: Construct Conceptualization and Validation of a Customer-Based Measure," Journal of Service Research, 19 (February), 72-87. (This paper received an award.)
Bleijerveld, Jeroen F. J., Dwayne D. Gremler, Jos G. A. M. Lemmink (2015), "Service Alliances Between Unequals: The Apple Does Not Fall Far from the Better Tree," Journal of Service Management, 26 (5), 807-822.
Meyer, Jeffrey, Dwayne D. Gremler, and Jens Hogreve (2014), "Do Service Guarantees Guarantee Greater Market Value?" Journal of Service Research, 17 (May), 150-163.
Delcourt, Cécile, Dwayne D. Gremler, Allard C.R. van Riel, and Marcel van Birgelen (2013), "Effects of Perceived Employee Emotional Competence on Customer Satisfaction and Loyalty: The Mediating Role of Rapport," Journal of Service Management, 24 (1), 5-24. (This paper received an award.)
Walsh, Gianfranco, Matthias Gouthier, Dwayne D. Gremler, and Simon Brach (2012), "What the Eye Does Not See, the Mind Cannot Reject: Can Call Center Location Explain Differences in Customer Evaluations?" International Business Review, 21 (5), 957-967.
Brüggen, Elisabeth, Bram Foubert, and Dwayne D. Gremler (2011), "Extreme Makeover: Short- and Long-Term Effects of a Remodeled Servicescape," Journal of Marketing, 75 (September), 71-87. (This paper received an award.)
Tronvoll, Bård, Stephen W. Brown, Dwayne D. Gremler, and Bo Edvardsson (2011), "Paradigms in Service Research," Journal of Service Management, 22 (5), 560-585. (This paper received an award.)
Titus, Philip A. and Dwayne D. Gremler (2010), "Guiding Reflective Practice: An Auditing Framework to Assess Teaching Philosophy and Style," Journal of Marketing Education, 32 (2), 182-196.
Hogreve, Jens and Dwayne D. Gremler (2009), "Twenty Years of Service Guarantee Research: A Synthesis," Journal of Service Research, 11 (May), 322-343.
Paul, Michael, Thorsten Hennig-Thurau, Dwayne D. Gremler, Kevin P. Gwinner, and Caroline Wiertz (2009), "Toward a Theory of Repeated Purchase Drivers for Consumer Services," Journal of the Academy of Marketing Science, 37 (2), 215-237.
Gremler, Dwayne D. and Kevin P. Gwinner (2008), "Rapport-Building Strategies Used by Retail Employees," Journal of Retailing, 84 (3), 308-324.
Ruiz, David Martín, Dwayne D. Gremler, Judith H. Washburn, and Gabriel Cepeda Carrión (2008),"Service Value Revisited: Specifying a Higher-Order, Formative Measure," Journal of Business Research - Special Issue on Formative Measures, 61 (12), 1278-91.
Hennig-Thurau, Thorsten, Markus Groth, Michael Paul, and Dwayne D. Gremler (2006), "Are All Smiles Created Equal? How Employee-Customer Emotional Contagion and Emotional Labor Impact Service Relationships," Journal of Marketing, 70 (July), 58-73.
Gremler, Dwayne D. (2004), "The Critical Incident Technique in Service Research," Journal of Service Research, 7 (August), 65-89. (This paper received an award.)
Hennig-Thurau, Thorsten, Kevin P. Gwinner, Gianfranco Walsh, and Dwayne D. Gremler (2004), "Electronic Word-of-Mouth via Consumer-Opinion Platforms: What Motivates Consumers to Articulate Themselves on the Internet?" Journal of Interactive Marketing, 18 (Winter), 38-52
McCollough, Michael A. and Dwayne D. Gremler (2004), "A Conceptual Model and Empirical Examination of the Effect of Service Guarantees on Post-purchase Consumption Evaluations," Managing Service Quality, 14 (1), 58-74. (This paper received an award.)
Textbooks
Valarie A. Zeithaml, Mary Jo Bitner, and Dwayne D. Gremler (2018), Services Marketing: Integrating Customer Focus Across the Firm, 7th Edition. New York: Irwin/McGraw-Hill.
Koppitsch, S. E., & Meyer, J. (2021). Do Points Matter? The Effects of Gamification Activities with and without Points on Student Learning and Engagement. Marketing Education Review. https://doi.org/10.1080/10528008.2021.1887745
Titus, P. A., & Koppitsch, S. E. (2018). Exploring Business Students’ Creative Problem Solving Preferences. Journal of Education for Business, 93(5), 242–251. https://doi.org/10.1080/08832323.2018.1465021
Plank, R. E., Reid, D. A., Koppitsch, S. E., & Meyer, J. D. (2018). The sales manager as a unit of analysis: a review and directions for future research. Journal of Personal Selling & Sales Management, 38(1), 78–91. https://doi.org/10.1080/08853134.2017.1423230
Plank, Richard E., David A. Reid, Steven, E. Koppitsch, and Jeffrey Meyer (2018), “The Sales Manager as a Unit of Analysis: A Review and Directions for Future Research,” Journal of Personal Selling and Sales Management, 38 (1), 78-91.
Rich, Gregory A., Douglas R. Ewing, Steven E. Koppitsch, and Rachel MacGuire (2017), “The Customer Membership Experience: Amazon Prime versus Costco Wholesale Club,” Journal of Shopper Research, 1 (1), 14-29.
Krebs, K. A. (2019). Ohio Attorney General Enforcement Actions: Implications for In-House Counsel. The University of Toledo Law Review.
Koppitsch, S. E., & Meyer, J. (2021). Do Points Matter? The Effects of Gamification Activities with and without Points on Student Learning and Engagement. Marketing Education Review. https://www.tandfonline.com/doi/full/10.1080/10528008.2021.1887745
Routh, P., Roy, A., & Meyer, J. (2021). Estimating Customer Churn under Competing Risks. Journal of the Operational Research Society, Forthcoming.
Plank, R. E., Reid, D. A., Koppitsch, S. E., & Meyer, J. (2018). The sales manager as a unit of analysis: a review and directions for future research. Journal of Personal Selling & Sales Management, 38(1), 78–91. https://doi.org/10.1080/08853134.2017.1423230
Meyer, Jeffrey, Venkatesh Shankar, and Leonard L. Berry (2018). Pricing Hybrid Bundles by Understanding the Drivers of Willingness-to-Pay. Journal of the Academy of Marketing Science. 46(3). 497-515.
Zhu, Ying and Jeffrey Meyer (2017). Getting in Touch with Your Thinking Style: How Touchscreens Influence Purchase. Journal of Retailing and Consumer Services. 38. 51-58.
Peesker, K. M., Ryals, L. J., Rich, G. A., & Davis, L. M. (2021). An Ecosystems Analysis of How Sales Managers Develop Salespeople. Journal of Business and Industrial Marketing.
Peesker, K. M., Ryals, L. J., Rich, G. A., & Susan, B. E. (2019). A qualitative study of leader behaviors perceived to enable salesperson performance. Journal of Personal Selling & Sales Management, 39(4), 319–333. http://doi.org/10.1080/08853134.2019.1596816
Reid, David A., Richard E. Plank, Robert M. Peterson, Gregory A. Rich, (2017) "Examining the use of sales force management practices", Journal of Business & Industrial Marketing, Vol. 32 Issue: 7, pp.974-986.
Rich, Gregory, Douglas Ewing, Steven Koppitsch, and Rachel McGuire (2017), ‘‘The Customer Membership Experience: Amazon Prime Versus Costco Wholesale Club,’’ Journal of Shopper Research, Vol. 1 Issue: 1, pp. 14-29.
Book
Deeter, D. R., Hunter, G. K., Loe, T. W., Rich, G. A., Mullins, R., Beeler, L., & Schrock, W. (2021). Professional Selling (Vol. Accepted, pp. 1–294). Chicago Business Press. https://chicagobusinesspress.com/book/professionalselling
Kralik, B., Weisstein, F. L., Meyer, J. D., Neves, K. J., Anderson, D. L., & Kershaw, J. C. (2022). From Water to Table: A Multidisciplinary Approach Comparing Fish from Aquaponics with Traditional Production Methods. Aquaculture; ABS-3.
Wang, D., Weisstein, F. L., Duan, S., & Choi, P. (2021). Impact of Ambivalent Attitudes on Green Purchase Intentions: The Role of Negative Moods. International Journal of Consumer Studies; Equal Contribution; ABS-2.
Weisstein, F. L., Choi, P., & Andersen, P. (2019). The Role of External Reference Price in Pay-What-You-Want Pricing: An Empirical Investigation across Product Types. Journal of Retailing and Consumer Services, 50, 170–178.
Andersen, P., Weisstein, F. L., & Song, L. (2018). Consumer Responses to Marketing Channel Strategies: A Demand-Based Approach. Journal of Marketing Channels, forthcoming.
Andersen, P., & Weisstein, F. L. (2018). The Effects of Airline Mergers on Consumers’ Perceptions of Services and Behavioral Responses. Journal of Consumer Affairs, 26(1), 43–59.
Weisstein, F. L., Song, L., Andersen, P., & Zhu, Y. (2017). Examining Impacts of Negative Reviews and Purchase Goals on Consumer Purchase Decision. Journal of Retailing and Consumer Services, 39, 201–207.
Zolfagharian, Mohammadali, Fei L. Weisstein, and Fuat A. Firat (2017), “Price: Meanings and Significance,” Review of Marketing Research, 14, 161-174.
Torkzadeh, S., Zadeh, A. H., & Zolfagharian, M. (2021). Customer Engagement and Participation Behavior: The Underlying Mechanisms of the Virtual Servicescape and Service Outcomes. E-Service Journal, 13(2), 1–26.
Saldivar, R., & Zolfagharian, M. (2021). An empirical examination of consumer CSR expectations: attribution, satisfaction, referral, and willingness to pay a premium. Journal of Marketing Management, 1–30.
Torkzadeh, S., Zolfagharian, M., & Iyer, P. (2021). Customer value co-creation behaviors and service outcomes: insights from a transformative service. Journal of Strategic Marketing, 29(8), 635–657.
Iyer, P., Davari, A., Zolfagharian, M., & Paswan, A. (2021). Organizational ambidexterity, brand management capability and brand performance. Journal of Business & Industrial Marketing, 36(6), 946–961.
Zolfagharian, M., & lyer, P. (2020). The Effects of Intergroup Boundary Permeability and Hierarchy Legitimacy on Immigrant Entrepreneurs’ Affective States, Exchange Strategies, and Intentions toward Suppliers. Industrial Marketing Management, 89, 373–388.
Zolfagharian, M., Hasan, F., Motie, G. B., & Squires, G. D. (2020). Perceptions of Home Insurance and Policy Directions: Comparing Mexican Americans and Non-Hispanic White Americans. Journal of Consumer Affairs, 54(2), 417–455.
Sakib, M. d. n., Zolfagharian, M., & Yazdanparast, A. (2020). Does Parasocial Interaction with Weight Loss Vloggers Affect Compliance? The Role of Vlogger Characteristics, Consumer Readiness, and Health Consciousness. Journal of Retailing and Consumer Services.
Zolfagharian, M., & Naderi, I. (2020). HRM Challenges Facing the Franchise Sector. Personnel Review, 49(1), 104–124.
Zolfagharian, M., Saldivar, R., & Williams, J. D. (2020). “Owned by” and “Made in”: Cognitive and Affective Dimensions of Country of Origin Effect in Immigrant Markets. International Marketing Review, 37(1), 29–55.
Zadeh, A., Zolfagharian, M., & Hofacker, C. (2019). Customer-Customer Value Co-Creation in Social Media: Conceptualization and Antecedents. Journal of Strategic Marketing, 27(4), 283 – 302.
Zolfagharian, M., & Yazdanparast, A. (2019). Immediacy Pandemic: Consumer Problem-Solving Styles and Adaptation Strategies. European Journal of Marketing, 53(6), 1051 – 1072.
Iyer, P., Davari, A., Zolfagharian, M., & Paswan, A. (2019). Market Orientation, Positioning Strategy, and Brand Performance. Industrial Marketing Management, 81(Aug), 16 – 29.
Zolfagharian, M., Braun, J., & Felix, R. (2018). Boundary Conditions of the Effect of Customer Coproduction: The Case of Service Failure. Journal of Marketing Management, 34(9 - 10), 705 – 731.
Zolfagharian, M., Hasan, F., & Iyer, P. (2018). Customer Response to Service Encounter Linguistics. Journal of Services Marketing, 32(5), 530 – 546.
Zolfagharian, M., Rajamma, R. K., Naderi, I., & Torkzadeh, S. (2018). Determinants of Medical Tourism Destination Selection Process. Journal of Hospitality Marketing & Management, 27(7), 775 – 794.
Zolfagharian, M. and E. Ulusoy (2017) “Inter-Generational Pendula (IGP): Toward a Theory of Immigrant Identity, Materialism and Religiosity,” International Journal of Research in Marketing, 34(3): 678-693.
Zolfagharian, M. and A. Yazdanparast (2017) “The Dark Side of Consumer Life in the Age of Virtual and Mobile Technology,” Journal of Marketing Management.
Zolfagharian, M., R. Saldivar, and J. Braun (2017), “Country of Origin and Ethnocentrism in the Context of Lateral, Upward and Downward Migration,” International Marketing Review, 34(2): 330-352.
M. Zolfagharian, F. L. Weisstein, and A. F. Firat (2017), “Price: Meanings and Significance,” Review of Marketing Research, 161-174.
Updated: 05/22/2023 01:50PM