Return to Campus IT Updates

Updates As Of August 20, 2020


New Updates

1. ITS is in the process of installing cameras and microphones in all general use classrooms, ITS computer labs, and by request in specific college or department owned spaces. As of the end of the day yesterday, 73% of installs are complete.

  • One camera will be fixed on the instructor, and one microphone will be intended to capture the instructor.
  • Colleges have identified contacts who have provided information on department owned classrooms, including priority order

2. We are working to deploy new and/or updated software to computer labs and classrooms on campus. As of the end of the day yesterday, 90% of deployments are complete.

  • The deadline to request software by the start of school was May 11, 2020. If you have not already submitted your request, please do so now so we can begin to work on your request after the start of the fall term.

3. Updated classroom training is now available – please visit the ITS website for more information.

  • The updates include training on how to utilize web cameras and microphones in the classroom.
  • Please note – content from ceiling mounted document cameras is not viewable by remote students.

4. Instructors teaching on campus who may have a remote class immediately following a hybrid class are welcome to use any unused classroom space. There are about 14 small classrooms in Eppler, Hayes, Math Science, Psychology, and Technology that have no classes scheduled in them for the fall, and several other classrooms that have fewer than three classes scheduled in them.

  • There are also several study spaces or conference rooms that can be used across campus.
  • These spaces will not be reserved as students will also have similar needs for space.
  • Please contact ITS if you are in this situation and require further assistance.

Previously Shared

1. Zoom is now available as an additional video conferencing option. Active BGSU faculty, staff, and students can access and use the University’s Zoom Enterprise license with their BGSU email address and password. Zoom is also integrated into Canvas and can be used to schedule and record meetings/classes within your course. 
 
Additional information about Zoom, including login instructions, can be found on the BGSU ITS website by selecting the Zoom button from the ITS homepage. Here are a few key things to note when using BGSU’s Zoom Enterprise subscription:

  • Cloud recordings are saved for a maximum period of 75 days in the cloud and must be downloaded and saved elsewhere prior to the expiration of that period if they need to be retained.
  • You will need to follow the instructions from ITS (available on our website) to create your account for the first time.
    • If you currently have a Zoom Basic or Zoom Pro account that uses your BGSU email address, your account will automatically be converted when you follow the instructions from ITS, and a pro-rated refund of your remaining Pro subscription will be processed.
  • This implementation is being expedited in comparison to our normal software implementations, so limited training and support options are available on our website.  Additional information will be added in the future.  
  • As previously mentioned, if you are comfortable using WebEx, you will not be required to switch at this time.  As we are preparing for the start of the fall semester, ITS does not have available resources to assist people with migrating from WebEx to Zoom.  

2. ITS has created a table showing the various video conferencing tools that are available for faculty to use.  Please visit our website and select Video Conference Comparison from the Working Teaching and Learning Remotely dropdown navigation menu.  

3. Moving forward, laptops will be the standard device option for the University.  Desktop computers will be available as a special exception, with an approved business need.

4. To minimize health and safety risks, walk-in service will continue to be unavailable for the Fall Semester.

5. Face coverings are mandatory for all parties for the duration of appointments that require in-person interaction between ITS staff and other campus community members.

New Updates

1. Zoom is now available as an additional video conferencing option. Active BGSU faculty, staff, and students can access and use the University’s Zoom Enterprise license with their BGSU email address and password. Zoom is also integrated into Canvas and can be used to schedule and record meetings/classes within your course. 
 
Additional information about Zoom, including login instructions, can be found on the BGSU ITS website by selecting the Zoom button from the ITS homepage. Here are a few key things to note when using BGSU’s Zoom Enterprise subscription:

  • Cloud recordings are saved for a maximum period of 75 days in the cloud and must be downloaded and saved elsewhere prior to the expiration of that period if they need to be retained.
  • You will need to follow the instructions from ITS (available on our website) to create your account for the first time.
    • If you currently have a Zoom Basic or Zoom Pro account that uses your BGSU email address, your account will automatically be converted when you follow the instructions from ITS, and a pro-rated refund of your remaining Pro subscription will be processed.
  • This implementation is being expedited in comparison to our normal software implementations, so limited training and support options are available on our website.  Additional information will be added in the future.  
  • As previously mentioned, if you are comfortable using WebEx, you will not be required to switch at this time.  As we are preparing for the start of the fall semester, ITS does not have available resources to assist people with migrating from WebEx to Zoom.  

2. Updated classroom training is now available – please visit the ITS website for more information.

  • The updates include training on how to utilize web cameras and microphones in classroom.

3. ITS is awaiting the arrival of webcams and microphones; some microphones have arrived but we have experienced shipping delays with cameras.  The University Classroom Committee has also asked ITS to attempt to purchase webcams and microphones for department owned classrooms.

  • One camera will be fixed on the instructor, and one microphone will be intended to capture the instructor.
  • Colleges have identified contacts who are providing information on department owned classrooms, including priority order.
    • There is a possibility that not all spaces will be equipped with cameras and microphones by the start of the fall term due to lack of resources.  ITS will follow the priority order established by college representatives.

Previously Shared

1. ITS has created a table showing the various video conferencing tools that are available for faculty to use.  Please visit our website and select Video Conference Comparison from the Working Teaching and Learning Remotely dropdown navigation menu.  

2. We are working to deploy new and/or updated software to computer labs and classrooms on campus. The deadline to request software by the start of school was May 11, 2020.

  • If you have not already submitted your request, please do so now; however, it is very unlikely to be fulfilled by the start of Fall Semester.

3. Moving forward, laptops will be the standard device option for the University.  Desktop computers will be available as a special exception, with an approved business need.

4. To minimize health and safety risks, walk-in service will continue to be unavailable for the Fall Semester.

5. Face coverings are mandatory for all parties for the duration of appointments that require in-person interaction between ITS staff and other campus community members.

New Updates

1. ITS is awaiting the arrival of webcams and microphones ordered for grid/general use classrooms. Each grid/general use classroom will have one camera fixed on the instructor, and one microphone that is intended to capture the instructor.   

  • Online training courses for the use of this equipment will be coming soon. One camera will be fixed on the instructor, and one microphone will be intended to capture the instructor.
  • Colleges have identified contacts who are providing information on department owned classrooms, including priority order.
  • There is a possibility that not all spaces will be equipped with cameras and microphones by the start of the fall term due to lack of resources. ITS will follow the priority order established by college representatives.

2. ITS is in the process of implementing Zoom as an additional video conferencing option. We hope to have it available for a “soft launch” in the fall. This implementation is being expedited in comparison to our normal software implementations, so training and support options will be limited to start. Zoom is primarily intended for faculty and staff already using the application; if you are comfortable using Webex, you will not be required to switch at this time.

  • This implementation is being expedited in comparison to our normal software implementations, so training and support options will be limited to start.  Zoom is primarily intended for faculty and staff already using the application; if you are comfortable using WebEx, you will not be required to switch at this time.

3. ITS has created a table showing the various video conferencing tools that are available for faculty to use.  

Previously Shared

1. We are working to deploy new and/or updated software to computer labs and classrooms on campus. The deadline to request software by the start of school was May 11, 2020.

  • If you have not already submitted your request, please do so now; however, it is very unlikely to be fulfilled by the start of Fall Semester.

2. Moving forward, laptops will be the standard device option for the University.  Desktop computers will be available as a special exception, with an approved business need.

3. To minimize health and safety risks, walk-in service will continue to be unavailable for the Fall Semester.

4. Face coverings are mandatory for all parties for the duration of appointments that require in-person interaction between ITS staff and other campus community members.

1. ITS is awaiting the arrival of webcams and microphones ordered for grid/general use classrooms. Each grid/general use classroom will have one camera fixed on the instructor, and one microphone that is intended to capture the instructor.  

  • Online training courses for the use of this equipment will be coming soon.
  • Departments may want to order webcams and microphones themselves for use in their own classrooms.

2. We are working to deploy new and/or updated software to computer labs and classrooms on campus. The deadline to request software by the start of school was May 11, 2020.

  • If you have not already submitted your request, please do so now; however, it is very unlikely to be fulfilled by the start of Fall Semester.

3. ITS is in the process of implementing Zoom as an additional video conferencing option. We hope to have it available for a “soft launch” in the fall. This implementation is being expedited in comparison to our normal software implementations, so training and support options will be limited to start. Zoom is primarily intended for faculty and staff already using the application; if you are comfortable using Webex, you will not be required to switch at this time.

4. Moving forward, laptops will be the standard device option for the University.  Desktop computers will be available as a special exception, with an approved business need.

5. To minimize health and safety risks, walk-in service will continue to be unavailable for the Fall Semester.

6. Face coverings are mandatory for all parties for the duration of appointments that require in-person interaction between ITS staff and other campus community members.

*Items on this page will be continuously updated so please check back regularly.