Webex Decommission Information

Webex Administrative Use Decommission (Apr. 21, 2022)

ITS will decommission Webex for academic use on April 21, 2022. New University-owned devices no longer include the Webex software. Zoom and Microsoft Teams are available as a replacement for Webex. Use the buttons below for more information on each of these tools


Webex Academic Use Decommission (Dec. 20, 2021)

ITS decommissioned the Canvas Webex integration on December 20, 2021. The Webex application was removed from classroom computers over Winter Break 2021. In response to faculty input, the Canvas Zoom integration was implemented during the Fall 2020 Semester as a replacement for Webex. Faculty should use the Zoom application.

The information below is designed to help users through this transition and provide information and documentation on using Zoom in Canvas. Learn more about Zoom.


Webex in Canvas Decommission Resources


Zoom cloud recordings expire and are automatically deleted after 120 days. To retain cloud recordings past 120 days, please download and save them to an alternative online storage tool. We recommend uploading videos directly to Canvas using the Rich Content Editor. 


Webex Decommision Communication Log

Delivery Date: April 12, 2021

Audience: All Faculty

Subject: Canvas Webex integration to be decommissioned end of Fall 2021 Semester

ITS will decommission the Canvas Webex integration at the end of the Fall 2021 Semester. In response to faculty input, the Canvas Zoom integration was implemented during the Fall 2020 Semester as a replacement for Webex. Faculty who have not yet made the transition to Zoom should prepare to do so in the coming months. ITS will provide additional details regarding Zoom training and assistance later this month. 

Please direct any questions regarding this decommission and transition to ITS.

Delivery Date: April 22, 2021

Audience: Targeted list of Webex in Canvas users

Subject: Update: Fall 2021 Canvas Webex Decommission

ITS will decommission the Canvas Webex integration at the end of the Fall 2021 Semester. In response to faculty input, the Canvas Zoom integration was implemented during the Fall 2020 Semester as a replacement for Webex. Faculty who have not yet made the transition to Zoom should prepare to do so in the coming months, which includes the export of videos currently stored in Webex. Export instructions and additional information is available on the BGSU Webex webpage which can be reviewed by selecting the Webex Transition button on the ITS homepage. 

Please direct any questions regarding this decommission and transition to ITS. 

Delivery Date: 4/21, 4/28, 5/12, 5/26, 6/9, 6/23, 7/7, 7/21

Audience: Faculty/Staff

Subject: Update: Fall 2021 Canvas Webex Decommission

ITS will decommission the Canvas Webex integration at the end of the Fall 2021 Semester. In response to faculty input, the Canvas Zoom integration was implemented during the Fall 2020 Semester as a replacement for Webex. Faculty who have not yet made the transition to Zoom should prepare to do so in the coming months, which includes the export of videos currently stored in Webex. Export instructions and additional information is available at www.bgsu.edu/webex

Questions? Contact ITS at 419-372-0999 or ITSchat.bgsu.edu.

Delivery Date: 4/21/21 - 7/31/21

Audience: Faculty

Subject: Update: Fall 2021 Canvas Webex Decommission

ITS will decommission the Canvas Webex integration at the end of the Fall 2021 Semester. In response to faculty input, the Canvas Zoom integration was implemented during the Fall 2020 Semester as a replacement for Webex. Faculty who have not yet made the transition to Zoom should prepare to do so in the coming months, which includes the export of videos currently stored in Webex. Export instructions and additional information is available at www.bgsu.edu/webex

Questions? Contact ITS at 419-372-0999 or ITSchat.bgsu.edu.

Delivery Date: 7/16/21

Audience: Targeted list of Webex in Canvas users

Subject: Reminder: Canvas Webex integration decommissioning Fall 2021

You have been identified as an instructor who used Webex for academic purposes this summer. ITS would like to remind you that the Canvas Webex integration will be decommissioned at the end of the Fall 2021 Semester. In response to faculty input, the Canvas Zoom integration was implemented during the Fall 2020 Semester as a replacement for Webex. 

Please prepare to make the transition from Webex to Zoom, which includes the export of videos currently stored in Webex, as soon as possible. Export instructions and additional information is available on the BGSU Webex webpage which can be reviewed by selecting the Webex Transition button on the ITS homepage.

Delivery Date: 9/21/21

Audience: Targeted list of Canvas Webex users

Subject: Reminder: Canvas Webex integration decommissioning Fall 2021

You have been identified as an instructor who has recently navigated to Webex in Canvas. ITS would like to remind you that the Canvas Webex integration will be decommissioned on December 20, 2021. In response to faculty input, the Canvas Zoom integration was implemented during the Fall 2020 Semester as a replacement for Webex. 

Please prepare to make the transition from Webex to Zoom, which includes the export of videos currently stored in Webex, as soon as possible. Export instructions and additional information is available on the BGSU Webex webpage which can be reviewed by selecting the Webex Transition button on the ITS homepage.

Delivery Date: November 17, 2021

Audience: Faculty/Staff

Subject: Canvas Webex Integration to be Decommissioned Dec. 20

ITS will decommission the Canvas Webex integration on December 20, 2021. Faculty who have not yet made the transition to Zoom should prepare to do so as soon as possible, which includes the export of videos currently stored in Webex. Export instructions and additional information is available at www.bgsu.edu/webex

Questions? Contact ITS at 419-372-0999 or ITSchat.bgsu.edu.

Delivery Date: 9/21/21 - 11/17/21

Audience: Faculty

Subject: Canvas Webex Integration to be Decommissioned Dec. 20

ITS will decommission the Canvas Webex integration on December 20, 2021. Faculty who have not yet made the transition to Zoom should prepare to do so as soon as possible, which includes the export of videos currently stored in Webex. Export instructions and additional information is available at www.bgsu.edu/webex

Questions? Contact ITS at 419-372-0999 or ITSchat.bgsu.edu.

Delivery Date: 12/1/21

Audience: Targeted list of Canvas Webex users

Subject: Final Reminder: Canvas Webex integration decommissioning Dec. 20 

You have been identified as an instructor who has recently navigated to Webex in Canvas. Canvas Webex integration will be decommissioned on December 20, 2021.

The Canvas Zoom integration was implemented during the Fall 2020 Semester as a replacement for Webex. If you have not yet, please transition from Webex to Zoom prior to December 20. 

Please direct any questions regarding this decommission and transition to ITS. 

Contact Information Technology Services

419.372.0999

Chat: ITSchat.bgsu.edu

bgsu.edu/its

Facebook.com/ITSBGSU

Twitter @BGSUTechSupport

Instagram @BGSU_ITS

Delivery Date: 12/8/21

Audience: Faculty & Staff

Subject: Webex to be decommissioned April 2022   

Information Technology Services (ITS) will decommission administrative use of the Webex application on April 21, 2022. Academic use of Webex (Canvas integration) will be removed as of December 20, 2021 and the Webex application will be removed from classroom computers over winter break. New University-owned devices no longer include the Webex software; Zoom and Microsoft Teams are available as a replacement for Webex.

Additional information regarding the Webex decommission as well as training and self-help articles on Zoom and Microsoft Teams is available on the BGSU Webex webpage which can be reviewed by selecting Webex Decommission from the Faculty/Staff drop-down menu on the ITS homepage.  

Please direct any questions regarding this decommission and transition to ITS.

Contact Information Technology Services

419.372.0999

Chat: ITSchat.bgsu.edu

bgsu.edu/its

Facebook.com/ITSBGSU

Twitter @BGSUTechSupport

Instagram @BGSU_ITS

Delivery Date: 12/15/21

Audience: Faculty & Staff

Subject: Webex to be decommissioned April 2022   

Information Technology Services (ITS) will decommission administrative use of the Webex application on April 21. Academic use of Webex (Canvas integration) will be removed as of Dec. 20, and the Webex application will be removed from classroom computers over winter break. New University-owned devices no longer include the Webex software; Zoom and Microsoft Teams are available as a replacement for Webex.

Additional information regarding the Webex decommission, as well as training and self-help articles on Zoom and Microsoft Teams, is available at www.bgsu.edu/webex.

Please direct any questions regarding this decommission and transition to ITS at 410-372-0999 or ITSchat.bgsu.edu.