Windows 10 Upgrade
On January 14, 2020, Microsoft will end all support for devices running versions of Windows older than the Windows 10 opetating system. In order to ensure that our devices conitnue to received necessary security patches and bug fixes, ITS must upgrade all existing machines to the Windows 10 OS.
In preparation for this deadline, new office device requests dating back to 2016 are configured with Windows 10, as well as all lab and classroom machines. The remaining university-owned devices will be upgraded over the next 12 months. Information on the upgrade is outlined below.
Time until Support Ends
How to Upgrade
Faculty with primary devices in need of upgrading will be notified by email from the TSC. They may schedule upgrade appointments with an ITS technician by calling the TSC directly at 419-372-099 or through Live Chat.
Staff with primary devices in need of upgrading will be notified by email from the TSC. They may schedule upgrade appointments with an ITS technician by calling the TSC directly at 419-372-099 or through Live Chat.
Faculty/staff secondary devices will be upgraded remotely, overnight, using a scheduled building-by-building plan. This plan will follow the same schedule as staff primary device upgrades. Users with secondary devices needing upgraded will be contacted via email from the TSC approximately two to three weeks prior to the scheduled upgrade(s).
A secondary device can be defined as one that is registered in your name but is not used to perform the majority of your work; it may also be used by multiple users. Examples of secondary devices include front desk computers, student employee computers and department checkout laptops.
Please direct any questions regarding the upgrade to the Technology Support Center (TSC).