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Service Charges Process

Service Charges are assessed each month on each student account with a past due balance.  ITS modified the service charge calculation to exclude Past Due Service Charges from the student’s Past Due Balance before calculating the new monthly service charge amount.  A new Service Charge Setup Page was also included to set the desired Service Charge Percentage and other criteria needed for the Service Charge Calculation. The revised calculation eliminates the need to manually fix inaccurate service charge amounts.

Project Sponsor: Office of the Bursar