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Campus Operations Work Processes Lean BPR

This LeanBGSU analysis focused on the Campus Operations - Work Order Process.  We evaluated and documented the work order and billing processes with an aim at better defining, standardizing and communicating total costs.  The team established improvement plans focusing on 36 specific tasks to improve overall efficiencies of this process.  The implementation of these tasks will take place between now and July 2021.   

Project Sponsor: Campus Operations