Current Reported Issues/Outages
Application | Issue/Details | Status |
Fix/Workaround |
Canvas New Quizzes | New Quizzes images are not displaying when using Respondus Lockdown Browser | Vendor Investigating | |
BGSU VPN/Pulse Secure | Secure resources typically available through vpn.bgsu.edu (W-2s, timesheet, parking, etc) may be unavailable for security reasons. | Investigating | Access from BGSU on-campus network |
Four Winds/Digital Signs | Approximately 50% of the digital signs on campus are susceptible to a black screen caused when changes are made to the AEM content feed. | Investigating | A temporary solution is to restart the computer connected to the display. |
Scheduled Outages/Upgrades/Maintenance
Application | Scheduled Date and Time |
BGSU Network (no anticipated outage) | Tuesday, April 2 | 12:01 - 6 a.m. |
Papercut/BGSU Printing (Please do not log into or try to access the system during this time frame. During the upgrade period, all functions related to campus printing (offices, labs, etc.) will be unavailable. ) | Friday, April 5 | 5-7 p.m. |
Linux Server Maintenance (Potential outage during maintenance window for the following productions environments: Accuplacer, Art Portfolio, Asset Manager, Avalon, BGLinux, Blogs, College of Arts & Science Web Server, DirSync, Edhd, Elastic Search, Ezproxy, GitLab, Interfaces, JAMF, Jira, KB, LDAP, LISTSERV, Library Web Server, Lynx, Nexus, NTP, Oracle DB Server Prod Servers: Gendb Prod RHEL 7 & 8, Portal, SFA Prod web server, SSO, Shibboleth, Splunk Deployment Server, Splunk Intermediate Forwarders, Stat, UAS, Web Report Library, ZDAM, services.bgsu.edu, servicesec.bgsu.edu) | Thursday, April 11 | 10-11:30 p.m. |
Issues Resolved In the Past 30 Days
Application | Issue/Details |
Resolved As Of | Reported Down Time |
Web Report Library | Reports in the Web Report Library were not responding. | 3/25/24 | 1 hr. |
WebClock | Some students with multiple jobs were not displaying information for time punches. | 3/24/24 | 6 days |
Course Catalog | Paging through the course catalog by effective date row forced the display to the first row of offerings. This also occured on another page where you can scroll between multiple records. | 3/28/24 | 10 |
Updated: 03/29/2024 08:51AM