Crisis and Emergency Services

Students with personal emergencies or crisis concerns related to issues such as assault, suicide, and death will find assistance and support through the Office of the Dean of Students. A staff member will respond to personal emergencies and crisis situations and will serve as the University liaison in dealing with these matters.

Being prepared is what really counts when an emergency or crisis occurs. At Bowling Green State University, we're ready to help our students 24 hours a day, seven days a week. Our staff is trained to provide immediate and experienced assistance for everything from a natural disaster to a family emergency. On campus or off, we care about the health and well being of our students, all day, every day.

BGSU's Emergency and Crisis Assistance Includes:

  • COPES (Coordinator of Personal Emergency Services) - a designated BGSU staff person is on-call, 24/7, to respond to student emergencies or crises on behalf of Bowling Green State University.  BGSU coordinates immediate and effective emergency action with on-campus and off-campus offices, such as the Office of Residence Life, the Counseling Center, academic colleges and offices, Campus Police, and the Office of the Bursar.
  • Facilitating communication between on and off-campus students, their families and faculty, staff, community employers and others.
  • Coordination between BGSU and community offices and agencies such as the American Red Cross, counselors, area medical facilities and churches.
  • Regular meetings among BGSU's crisis coordinators to evaluate current issues and situations.
  • Post-crisis and resolution support for any students involved in emergencies.


The Office of the Dean of Students Walk-in Program serves as the first point of contact for students who call, email, or walk in to the Office of the Dean of Students. Our staff help students understand university policies and procedures, educate them about and connect them to campus resources, and support students in crisis. Students visit us regarding a broad range of issues which may be impacting their academic performance including those related to health/mental health, course attendance issues, student absence notifications, questions about where to go on campus to seek different services, options for withdrawing from the university, or because they need help and just aren’t sure where to go.

During business hours, there is a staff member on duty who is available to see students who walk in, call, or email our office for the Office of the Dean of Students “Walk-In Program”. If you want to connect with a staff member, please stop by, call, or email – no appointment necessary.

Hours: Monday-Friday, 8:00am-5:00pm

Location: 301 Bowen-Thompson Student Union

Phone: 419-372-2843



Some of the common reasons students seek our services include:

  •  Academic difficulty due to physical or mental health issues
  •  Extenuating life circumstances impacting academic performance and/or overall functioning
  •  Seeking assistance finding or getting connected to support services on campus
  •  Medical withdrawal and re-entry
  •  To report a concern about the well-being or safety of themselves, another student, or the broader community
  •  To report a concern about the conduct or behavior of another student or to report if you are the victim/survivor of a crime
  •  Seeking information about university policies and procedures
  •  Difficulty with a professor or TA
  •  Class Absence Notification
  •  Not sure where else to go
  •  Miscellaneous questions
  •  Falcon CARES Program