COVID-19 FAQs for Students

BGSU’s executive team in charge of our COVID-19 response and preparedness efforts continue to update our plans and protocols in consultation with local, state and national agencies. We will continue to provide information and updates as the situation evolves. 

If you have general questions regarding COVID-19 including prevention, symptoms, testing, social distancing and travel restrictions, please visit the Centers for Disease Control and Prevention and the Ohio Department of Health for the most current information in this rapidly evolving situation.

Coursework

BGSU has many programs offered solely via distance and online delivery methods with thousands of students enrolled. Our faculty are prepared to offer the same level of quality education in courses moving from face-to-face to an online format. We want to ensure our students finish the semester with no loss of time toward degree completion and maintain the high quality of the academic instruction at Bowling Green State University.

The University is working on grading options for students. Visit the Flexible Grading Website for details.

If students are enrolled in an internship, co-op, clinical or practicum, which includes student teaching, students should maintain daily attendance as long as the placement site is open. If a placement site closes and/or students are unable to meet the number of days required for licensure, accreditation or course credit, BGSU will continue working with appropriate agencies to learn how students can stay on track for degree completion and graduation.

Instructors or college offices will be able to provide additional information. Because of the rapidly evolving nature of the situation, they may not have an immediate answer. Thank you for your patience during this challenging time.

The health and safety of our students is of upmost importance. Therefore, if students feel ill or have been exposed to someone with COVID-19, they should stay home and notify their BGSU instructor and site supervisor immediately as well as call a healthcare provider for medical advice. Any BGSU student with a compromised immune system or underlying health conditions that place them in a high-risk category should work with their instructor to find alternative ways to meet the necessary requirements.

The University is developing content that is mobile friendly. Information Technology Services will assist students who do not have access to personal technology to ensure they have the support to be successful during the online learning window. Students who need access to technology should complete this form to request assistance.

There are a couple of resources for free WiFi from companies who are assisting students during this unusual situation.

Spectrum
844-488-8395

Comcast Xfinity 
855-846-8376 English
855-765-6995 Spanish

It depends on your faculty member and your community partner. Your faculty member may likely modify course expectations and shift community-based activities to be done remotely, if possible. If they cannot be done remotely, then other solutions may be developed.  Please check in with your faculty member. Additionally, community partners are making choices about who can be on site based on the services they provide and clients they work with. It is best to check in with your faculty member and/or your community partner at this time to determine what will be changed.  If you need help connecting with your faculty member or community partner you can contact the Center for Public Impact at publicimpact@bgsu.edu or 419-372-9865. Additionally, be aware of evolving federal, state and local policies in your area related to COVID-19.

Many organizations are responding to this crisis and are limiting volunteers, while other organizations are identifying new needs for volunteers. It is best to check with the organization to see where they need the most help at this time. Be patient, as they are likely busy adjusting their policies and practices.  Additionally, be aware of evolving federal, state and local policies in your area related to COVID-19.

The Center for Faculty Excellence and Information Technology Services are providing training, resources and on-going support to ensure faculty are prepared to teach their courses remotely.

Dining and Common Spaces

A printer is available for students who need access in 117 Hayes Hall between 8 a.m. and 5 p.m. Monday through Friday.

Dining options are available on-campus. However, BGSU Dining is abiding by Ohio Gov. Mike DeWine's director order that closes all bars and restaurant to in-house patrons. During the spring semester, the following food options will be available.

  • Dunkin: 6 a.m. to 3 p.m.
  • Carillon Place & Market @ Carillon Place: 8 a.m. to 8 p.m.
  • Starship Delivery

The University remains operation. The Counseling Center is available to the campus community. Please contact the BGSU Counseling Center directly at 419-372-2081 to connect with a counselor.

The University is abiding by Ohio Gov. Mike DeWine's director order that, in part, closes all recreation and fitness centers until further notice. BGSU will keep the community updated as to when the rec center will re-open.

This is an unprecedented time, during this rapidly changing situation it is a possibility the Library will be closed. Updated hours can be found on the University Libraries website. University Libraries is servicing faculty and staff remotely. A list of services can be found on the Remote Learning Support page.

While the Bowen-Thompson Student Union (BTSU) building is closed through April 6, 2020, per Ohio Gov. Mike DeWine's "state at home" directive, the services provided in the building remain available and accessible to students during normal business hours, Monday through Friday. Please see the BTSU website for more details.

The University remains operational. The Falcon Health Center will maintain business hours as posted. Anyone who feels ill is urged to contact their health care provider or call the Falcon Health Center at 419-372-2271.

Students will be notified when they have a package for pick up. The package will be held until students respond with information on whether packages should be forwarded or held for pick up.

All packages are at the campus post office, located at 441 Woodland Circle, Bowling Green, OH. 43402, open 8am-noon, Monday through Thursday.  

If students would like a package forwarded, send an email to packagectr@bgsu.edu and let the post office know if they should reroute through UPS, FedEx, or USPS. Students can go online and schedule the routing, email the label and post office staff will affix it.

Call 419-372-2310 if you have any questions or need directions.

Student Legal Services (SLS) continues to proactively respond to slow the spread of the novel coronavirus are committed to the health and vitality of our clients and staff.  Effective 3/23/20, SLS offices will be staffed remotely until at least 4/2/20.

We are available Monday - Friday from 8:00 am - 5:00 pm via email: sls@bgsu.edu or phone at 419.372.2951 

Residence Life

No. All residence halls officially close at 8 p.m. on Sunday, March 22. Only a small group of students with extenuating circumstances have been approved to stay on campus for the remainder of the year. All other students should finish out the semester at their permanent place of residence.  

Students who need access to collect their belongings after this time, need to send a request to the Office of Residence Life at reslife@bgsu.edu for consideration.

If you need access to your room because you have not moved out, please note that when COVID-19 is no longer a threat, Residence Life will coordinate a second move-out plan and you will be able to move out at that time.

Although the residence halls are closed for the remainder of the semester, you are encouraged not to move-out at this time. We will ensure your items are kept safe and secure and leaving your belongings in your room will not impact any housing refund or credit you are owed.

If you follow our recommendation and wait to move-out, there is nothing you need to do at this moment. We will coordinate a second move-out plan when COVID-19 is no longer a threat and it is deemed safe to return.

You are not required to move-out. We encourage you not to return to campus and wait until COVID-19 is no longer a threat. When it is deemed safe to return, Residence Life will coordinate a second move-out plan and you will be able to move out at that time.  

If you have an extenuating circumstance you need to move before there is no longer a health threat, you are welcome to move out anytime between 8 a.m. and 8 p.m. through March 22. You will not be able to access the building outside of these hours.

If you cannot move-out before 8 p.m. on Sunday, March 22, you need to contact the Office of Residence Life at reslife@bgsu.edu to coordinate a time for you to return.

Please note: If you choose to move-out early, it will be an express check-out and there will not be staff or volunteers available to assist in-person.

The Office of Residence Life sent out communication on Monday, March 16 letting residential students know they were accepting requests from students who had no place to return through 5 p.m. on Tuesday, March 17.  

This deadline has passed and Residence Life is no longer accepting requests. The residence halls will be officially closed and students will not regain access to the building after 8 p.m. on Sunday, March 22.

Please contact the Office of Residence Life at reslife@bgsu.edu if you have further questions.

You can follow these steps to officially check out of your room assignment:

  • Place your PED/Prox Card and your room key into an envelope. Preferably a padded envelope to avoid damage.
  • Write your first and last name, BGSU ID#, residence hall and room number on piece of paper and place it in the envelope
  • Mail it to the Office of Residence Life using the following address:
    Office of Residence Life

    Attn: Room Check-Out
    470 Math Science Building
    Bowling Green, OH 43403

The University is developing a plan on how to handle the housing/meals situation and is waiting for anticipated guidance from the U.S. Department of Education.

International Programs and Partnerships

The International Programs and Partnerships office is operating remotely and we are ready to meet with you virtually. Our main phone line is 419-372-2247. We are also available to answer questions via email at international@bgsu.edu or iss@bgsu.edu.  If you need to schedule an appointment, contact us at international@bgsu.edu. Please know that although we are not physically on campus, we are still here for you. We will continue to send you reminders through international@bgsu.edu. Please also check our Instagram and Facebook for announcements and virtual activities.

While we will continue to send updates as they become available, we encourage all international students to refer to the BGSU COVID-19 website and the CDC website. Because this is an evolving situation, at times it canbe confusing. We are here to answer any questions you may have and assist you in any manner we can.  

If you have not already done so, please inform our office whether or not you plan to leave the U.S. by completing this brief survey. The Student and Exchange Visitor Program (SEVP) is allowing students to temporarily engage in distance learning, either within the US or outside the country, in light of COVID-19.

However, in order to remain in good academic and immigration status, you are required to continue your coursework online according to your specific instructors’ guidelines and requirements.  

This regulation is valid through May 15, 2020. We will continue to inform you about summer (not a required semester) and fall 2020 classes as information becomes available.

BGSU and International Programs & Partnerships cannot make this decision for you, however we are available to answer your questions and provide any guidance and assistance we can. We encourage you to talk with your families and make a decision that best meets your personal needs and concerns. Taking into consideration the situation surrounding the coronavirus is fast-evolving and changing and we will be here to assist with your decision and support you in any manner we can.

Yes. SEVP has instructed all universities to allow F-1 and J-1 international students to remain in the U.S. while taking fully online classes. This is an exception to the general rule that students are limited to having only one online class count per semester towards full-time status.

However, in order to remain in good academic and immigration status, you are required to continue your coursework online according to your specific instructors’ guidelines and requirements. Please ensure your contact information is up to date including your current US address.

If you plan to return to the United States for a future semester or OPT, your I20 needs to have a signature from our office within one year of your intended return date. (The travel signature on your I20 is located on page 2.)

While checking the date of your most recent signature, you should also look at the completion date on your I20 (This completion date can be found on page 1). If you will NOT graduate by the completion date listed on your I20, you will also need to complete an Extension of Program Form. Please note that the extension form needs to be submitted and approved by our office before the program end date on the I20.

Yes. If your I20 has been signed within one year of your intended arrival date. If you intend to be enrolled during the fall 2020 semester, also consider the expiration dates on your passport and visa. However, please continue to monitor U.S. entry policies and regulations to confirm what applies to your home country. Also, please regularly check your BGSU account for notifications from our office (international@bgsu.edu) in regards to changes in regulations. 

 

As of now, if your I20 has been signed within one year of your intended arrival date, you should be fine, however, please continue to monitor U.S. entry policies and regulations to confirm what applies to your home country. You should also consider the expiration dates on your passport and visa. Also, please regularly check your BGSU email account for notifications from our office (international@bgsu.edu) in regards to changes in regulations.

Yes. Students should report to work as deemed appropriate with employers. International Programs & Partnerships will send further information on OPT as it becomes available.

Yes. As long as you maintain your enrollment at the time your CPT was approved. International Programs & Partnerships will send further information on CPT as it becomes available.

Students are able to leave the U.S. without obtaining a travel signature. In order to return, however, your I20 has to have been signed within one year of your intended arrival date. 

The International Programs & Partnerships team is no longer in the office and is working remotely to still assist all students. You can email international@bgsu.edu to make individual arrangements to sign your I20.          

If you leave (or have left) without getting a signature, you can request a new I20 by emailing iss@bgsu.edu. We will work with you individually to create a new I20 and have it mailed to your home country. (Please note that students will be responsible for the cost of shipping their new I20.)

Regulations have not changed regarding students’ permissions to work while studying. If you are currently employed on campus, you must consult with your supervisors about specific assignments. Graduate students with assistantships should contact their supervisors for further instructions.

Students will be able to complete their spring 2020 semester classes online. We recommend you contact your academic advisor for further instructions.For information about commencement, please read this message from President Rogers.

Yes, BGSU will work with you to deliver your diploma. More information will be provided closer to the graduation date.

Regulations have not changed regarding students’ permissions to work while studying. If you are currently employed on campus, you must consult with your supervisors about specific assignments. Graduate students with assistantships should contact their supervisors for further instructions.

International Programs and Partnerships is committed to continuing to provide international students with support. Instead of our traditional walk-in advising appointments, we are asking all international students to call the International Programs & Partnerships office for a remote phone advising appointment. If you would like to speak with one of our staff members, please call us at 419-372-2247. If we are currently on the phone with another appointment, we will take your phone number and a staff member will return your call in the order it was received. We are also available to answer questions via email (international@bgsu.edu).

For Exchange Students Only

All exchange students who intend to leave the U.S. need to contact the Education Abroad Office at edabroad@bgsu.edu.

Exchange students (only) with questions about your transcripts should contact the Education Abroad Office at edabroad@bgsu.edu.

Events

The suspension of all BGSU events greater than 10 participants has caused understandable inconvenience, but this measure limits exposure to high-risk large groups. Please practice social distancing, especially with your personal space and contact with others.   

It is important to keep students engaged during the online learning period. Be sure to follow us on social media and visit our virtual engagment site at bgsu.edu/virtualengagement!

Commencement is a culminating celebration and milestone, recognizing students' hard work. However, given Ohio’s event restrictions and the Centers for Disease Control and Prevention’s recommendations, we must reschedule our 297th Commencement ceremonies for a later date. While these events are delayed, they will not be canceled. The Class of 2020 deserves the opportunity to celebrate this significant moment and their accomplishments, and BGSU plans to do just that at a later date.

University events are hosted by various departments across campus. To find out if your event will be rescheduled, please reach out to the department hosting the event.

University events are hosted by various departments across campus. To find out how refunds will be managed, please reach out to the department hosting the event.

We know that visiting campus is one of the best ways to decide whether a college is the right fit for you. However, to help prevent the spread of COVID-19, the BGSU Office of Admissions is not offering daily, on-campus visits and events.  

While we’re not available in person, we’re still available for connections and conversations. And, you can visit our website for a Virtual Tour.

You can schedule a phone appointment by contacting your personal Admissions counselor, or register to participate in a Virtual Admissions Information Session at 1 p.m. Monday through Friday.

Please know that the BGSU Office of Admissions is available, and we’re excited and ready to connect with you because we know this is an important time in your college search. And of course, we hope you’ll consider visiting us at a time that’s convenient for you in the future. We’re here for you at 419-372-2478 or choosebgsu@bgsu.edu!

Financial

The University has a Student Emergency Fund that provides a one-time financial support award of up to $500 to currently enrolled BGSU students who are in good academic standing (minimum 2.0 GPA) and experience accidents, illnesses, financial hardships or other emergency situations that jeopardize their continuation as students. 

Eligibility

  1. Be a currently enrolled BGSU student

  2. In good academic standing (minimum 2.0 GPA)

  3. Experiencing an emergency situation that if not resolved can impede on a student’s ability to matriculate

    APPLY NOW!

At Bowling Green State University, we are committed to helping our students complete the semester and stay on track for graduation. We will continue to utilize every resource available to transition to fully online courses and provide the high-quality experience in which BGSU is recognized for. Therefore, no tuition refunds will be awarded. We are working diligently on a housing, dining and parking credit/refund. To ensure our decisions do not affect financial aid status, we are waiting on guidance from the U.S. Department of Education regarding the timing of these credits and refunds. 

The Office of Financial Aid has staff dedicated to helping with financial concerns. They will continue to process forms and are available from 8 a.m. – 5 p.m. at 419-372-2651 to answer questions. You can also ask questions using the secure web portal.  The best way to submit a document is to utilize the document upload. For continuing students, your 2020-21 financial aid offers will be available April 6. An email will be sent letting you know when you can view your financial aid offers in your Student Center. We understand that COVID-19 may impact your family financially; we encourage you to contact us to determine if filing a Special Consideration Application may be right for you. 

We continue to finalize an appropriate housing and dining credit/refund model that is financially fair and equitable for all students regardless of when they retrieve their personal belongings. We understand this is a pressing concern for students and families and are working diligently on a timely solution. You will be notified by email the week of April 6 regarding the amount of credit/refund to expect. These credit/refunds will be posted to the student accounts no later than the end of the semester (5/15).

Yes, students can work remotely if approved by their supervisor and the work can be done off campus. Students are encouraged to contact their supervisors regarding work assignments.

Students will not be penalized for missing work or work shifts due to the COVID-19 situation. However, students should keep in touch with their supervisor to make sure that they are aware of the situation.

Unfortunately, per the Ohio Revised Code, students are not eligible for unemployment.

Employment does not include “Service in the employ of an educational institution or institution of higher education, including those operated by the state or a political subdivision, if such service is performed by a student who is enrolled and is regularly attending classes at the educational institution or institution of higher education.”  R.C. 4141.01(B)(3)(e)(1).

Students must assume responsibility for their own health and safety, including their class and work responsibilities. Students who opt to not work because they are concerned about their health and safety should notify their supervisors.

A refund or credit decision, like all other paid services related to COVID-19, will be determined by BGSU leadership. No recommendation or decision has been provided at this time for parking. The University is working diligently to answer your questions.

The Office of Human Resources has information related to BGSU staff members on the Human Resources website.