A letter from the CIO Welcome to our first edition of "Tech Talk"! This newsletter is one of many ways we hope to keep the BGSU community informed of what is happening in the IT area of the University. We expect that some of this information will have already reached you, whether through your work directly with ITS or through the grapevine; but other items will be new. Thank you for being great users and supporters of technology on campus! The first several months of 2017 have been extraordinary for our community. Account security endeavors, data protection and new applications have been at the forefront of what ITS is doing. Made apparent by regular news reports, hacking is a constant factor in each of our lives. Consistently building our protective walls higher and stronger is our only way to keep these hackers out. The implementation of stronger passwords to be renewed every 90 days, the implementation of Duo Two Step Authentication in front of our portal and several other processes will help immensely. However, we must always look ahead. The near future includes placing Two Step Authentication in front of BGSU email as an additional precaution. Protecting each individual's data is our number one priority. Along with these exciting changes, we also welcomed Joel Arakaki as Director of Client Services! He joins us from the University of Puget Sound and is already leading us toward more user-friendly processes and services. Change is a constant in the IT area. "Tech Talk" is just one way to keep you up to speed on this change. We hope you will enjoy! Cheers! John Ellinger, CIO Making strides against security threats on campus BGSU offers DocuSign for eSignature needs Teamwork brings improved ticketing solution to BGSU College of Musical Arts Windows 10 Coming to Classrooms & Labs ITS News Client Spotlight Jerry Schnepp and Collab Lab to fuel innovation and creativity on BGSU campus This fall, students, faculty, staff and community members will have a common place to gather and exchange ideas on the BGSU campus. The Collab Lab, a 2,000 square foot creativity hub to be located in the Jerome Library, will be equipped with state-of-the art technologies like 3D printers, 3D scanners, and virtual reality headsets. Service Spotlight ITS Applications team gives back! New Hire Spotlight ITS welcomes three new employees to the team! Important Dates August 10 – Duo Two Step Authentication Opt-In for BGSU Email Multi-level protection options offered via MyBGSU portal. Fall 2017 – Adobe Campaign Go-Live New email tool for internal and external campus email messaging. August 16 – SharePoint - Getting Started Training & SharePoint – Site Owner Training September 13 – SharePoint - Getting Started Training & SharePoint – Site Owner Training October 13-15 – HCM Upgrade Move HCM 9.2 to the latest software image while upgrading HCM PeopleTools to v8.55.15 to maintain support from Oracle. Also included is an upgrade to Oracle 12c and moving to the hosted datacenter located at Buckeye TeleSystems. October 19 – SharePoint - Getting Started Training & SharePoint – Site Owner Training December 8-10 – CSS Upgrade Upgrade CSS version 9.0 to 9.2. Also included is an upgrade to PeopleTools v8.55.15, Oracle 12c, and moving to the hosted datacenter located at Buckeye TeleSystems. Office of the CIO 104 Hayes Hall Bowling Green State University Bowling Green, OH 43403 Phone: 419-372-7712 cio@bgsu.edu /ITSBGSU @BGSUTechSupport bgsu_its YOUTUBE