SCHMIDTHORST COLLEGE OF BUSINESS
RESEARCH WITH PURPOSE
F A C U L T Y R E S E A R C H H I G H L I G H T S
INTERDISCIPLINARY RESEARCH AND COLLABORATIVE GRANTS
Promoting women and minorities in leadership
Emotional and social intelligence, organizational mentoring, allies and inclusion
Finding new sources for plant nutrition
Sales strategy, consumer perceptions, demand-based approach
Solving the state-wide opioid problem
Data-driven analytics, risk factors, prevention strategies
“WHAT STRENGTHENS GRANT PROPOSALS IS HAVING A TRULY INTERDISCIPLINARY TEAM TO SOLVE COMPLEX PROBLEMS THAT SPAN MULTIPLE FIELDS OF EXPERTISE. THESE AWARDS WOULDN’T HAVE BEEN POSSIBLE WITHOUT THE PARTICIPATION OF THE SCHMIDTHORST COLLEGE OF BUSINESS FACULTY.” –
Raymond Braun, Dean
BGSU ALLIES: BUILDING INCLUSIVE LEADERSHIP PRACTICES AND POLICIES TO TRANSFORM THE INSTITUTION
Funded by a three-year, $984,484 grant from NSF’s ADVANCE program, the BGSU ALLIES project co-led by Dr. Deb O’Neil, Professor of Management, establishes an innovative platform on gender equity featuring:
- Inclusive leadership training
- Workshops on ally development
- Online professional development training modules
- Regional conference
Change institutional practices that hamper the advancement of women
- Strong network of inclusive leaders at the ranks of department chairs, directors, deans, and senior administrators
- Faculty allies who support gender equity, diversity and inclusion
The I’s of Inclusion:
- Improve BGSU’s capacity for Innovation and Inclusion
- Challenge through Intersectionality existing policies that put women and minority faculty at a disadvantage
- Break down barriers and build Interconnections
In selection decisions for senior leadership positions, moderately qualified women are perceived as significantly riskier than moderately qualified men. As a result, they are significantly less likely to be selected than equally qualified male candidates.
Anticipated outcomes of the project are improving the organizational climate as well as the rates of retention and career advancement among women and minority faculty in STEM discipline.
AQUACULTURE AND SUSTAINABLE FOOD SYSTEMS
The two-year, $212,000 National Oceanic and Atmospheric Administration (NOAA) collaborative grant supports work to improve the public acceptance of sustainable practices such as aquaponics, which uses fish and prawns to help grow plants. The project focuses on consumers’ acceptance of sustainable crops as compared to organic, taste testing the harvested products and selling them at local farmers’ markets.
Dr. Weisstein brings Marketing and Economics expertise to the project, along with knowledge of consumers’ perceptions of green products. “HOPEFULLY, WE WILL HAVE SOME PERSONAL CONNECTION WITH LOCAL FARMERS IF THEY ARE INTERESTED. WE CAN WORK WITH THEM IF THEY WANT TO IMPLEMENT A SIMILAR SYSTEM TO MAKE IT MORE COMMERCIALIZED.” – Dr. Fei Weisstein, Associate Professor of Marketing
Community Impact based in collaborative research:
- Faculty work together on projects outside the boundaries of the classroom
- This opportunity is significant as it combines faculty members from three different colleges
- Help communities understand aquaculture and sustainable food systems
THE OPIATE ABUSE PROJECT
“WE IMMEDIATELY REALIZED THAT THIS IS SOMETHING WE CAN CONTRIBUTE, BASED ON OUR EXPERTISE, TO A PROBLEM THAT HAS BEEN IMPACTING THE STATE OF OHIO PROBABLY MORE THAN ANY OTHER STATE. HOPEFULLY WHAT WE DO WITH OUR PROJECT COULD HELP OHIO ALLEVIATE A LOT OF THESE OPIOID RELATED PROBLEMS .”
-Dr. Arthur Yeh, Professor of Statistics and Associate Dean
Two researchers, one of whom is Professor Arthur Yeh, Schmidthorst College of Business, received the second highest amount of funding from the Ohio Department of Higher Education (ODHE) to work on developing predictive models for identifying risk factors that lead to opiate abuse. The two-year, $475,000 grant is an acknowledgment that data and research-based outcomes are crucial to informing decisions about treatment, recovery support, and prevention of substance use disorder.
Research goals include:
- Identifying better ways to help at risk and recovering Ohioans.
- Identifying ways to prevent someone from becoming an addict
- Collecting data from regional hospitals and health departments
- Delivering preventative strategies for statewide and local review
Risk factors predictive modeling will help policy makers devise policies that could significantly reduce the number of new opiate addicts, thereby contributing to solving the opioid crisis the state of Ohio has been combating.
“Employment After Retirement: A Review and Framework for Future Research”
– JOURNAL OF MANAGEMENT –
Dr. Sherry E. Sullivan, Professor of Management, O-I Professor and Oxford Journal Distinguished Scholar
- Organizations hire retirees due to labor shortages
- Retirees need help understanding job markets, search strategies and interviewing techniques
- CONCLUSION: What motivates a retiree to become entrepreneurial or training for a new occupation.
Over the last 20 years careers have dramatically changed. For many, retirement is no longer a permanent exit, but a time in which they may seek to fulfill their need for authenticity through paid or unpaid work.
“Should Financial Gatekeepers be Publicly Traded?”
– JOURNAL OF BUSINESS ETHICS –
Dr. Mingsheng Li, Professor of Finance,
Ashel G. Bryan Huntington Bank Professor
- IPO of brokerage firm affects analysts’ fiduciary duties to customers
- Economic incentives linked to unethical financial recommendations
- CONCLUSION: Analysts issue more positively biased recommendations in the first 2-3 years after their employer’s IPO, due to increase in revenue and commissions.
Should Financial Gatekeepers be publicly traded? Evidence indicates analysts issue more positively biased recommendations in the first 2-3 years after their employer’s IPO, due to increase in revenue and trading commissions.
“Understanding and Managing Customer Relational Benefits in Services: A Meta-Analysis”
– JOURNAL OF THE ACADEMY OF MARKETING SCIENCE –
Dr. Dwayne Gremler, Professor of Marketing
- Predictors of customer responses (relationship quality, switching costs, customer loyalty)
- Relational benefits (confidence, social, and special treatment benefits) impact loyalty
- CONCLUSION: Suggests strategies to improve customer loyalty, employee engagement and organizational culture.
Understanding and managing customer relational benefits in services: a meta-analysis to improve customer loyalty, employee engagement and supporting organizational culture.
“The Impact of Hurricane Matthew on School Attendance: An Analysis from Rural Haiti”
International Journal of Environmental Research and Public Health (2019)
Authors: Cook, A. and Beachy, D
Impact on the field: We identify the impact of Hurricane Matthew on school attendance in rural Haiti by surveying parents. Parents identified two primary causes for their children leaving school: a loss of income --through crop damage and livestock deaths-- and requiring the children's labor on the family farm. About half of the children stopped attending after the hurricane and the probability of a student leaving decreased if they had more siblings in school before the storm, suggesting families with more wealth were better able to manage the impact of the storm.
This work contributed to the public health literature in that it surveyed a rarely-studied population-- extremely low income families in a developing country-- and examined how families deal with income shocks in response to a natural disaster.
“Random Effects Probit and Logit: Understanding Predictions and Marginal Effects”
Applied Economics Letters (2018)
Authors: Bland, J. R., and Cook, A. C.
Impact of Article on Discipline: “When conducting experiments where there is a binary outcome variable and when the treatment is randomly assigned one should use a Random Effects (RE) model. In Stata 13 and earlier, when one runs a RE model, one calculates a median marginal effect rather than a mean marginal effect. We provide code to calculate a mean marginal effect.”
“Measuring the World Natural Rate of Interest”
Economic Inquiry (2018)
Authors: Wynne, M. A., and Zhang, R.
Impact of Article on Discipline: “The natural rate of interest is the real interest rate which many central banks around the world try to track when making monetary policy. This paper makes the first attempt in the literature to estimate the natural interest rate for the world as a whole using an unobserved component model. It finds that the world natural interest rate has been trending down for the past few decades. The estimates also suggest that the foreign trend growth rate of output is an important determinant of the U.S. natural interest rate. In addition, this paper provides some explanation for the loose monetary policy adopted worldwide.”
“Catering to Behavioral Demand for Dividends and Its Potential Agency Issue”
Pacific-Basin Finance Journal (2017)
Authors: Jun, X., Li, M., and Chen, Y.
Impact of Article on Discipline: “The traditional view is that paying dividend helps alleviate agency issues since paying dividend reduces a firm’s cash flow. However, we argue that managers may take advantage of investors’ behavioral demand for dividend and paying dividend creates a potential agency issue rather than mitigating. More importantly, the prevalent behavioral demand for dividend is mainly due to individual investors’ dividend chasing. Thus, catering to a behavioral demand for dividends creates a potential agency issue rather than mitigating one.”
“Employee Treatment and Contracting with Private Lenders: An Instrumental Approach for Stakeholder Management”
Journal of Business Ethics (2017)
Authors: Francis, B., Hasan, I., Liu, L., and Wang, H.
Financial Times Top 50
Impact of Article on Discipline: “This paper provides empirical evidence that fair employee treatment reduces the cost of borrowing. The study focuses on two important groups of non-shareholder stakeholders—employees and creditors—to empirically investigate whether and to what extent fair employee treatment affects efficient contracting with bank lenders. It argues that fair employee treatment can serve as an instrument (the means) to facilitate efficient contracting with creditors and thus create value for shareholders (the end) in terms of lower loan costs and less restrictive provisions.”
“Currency Derivatives for Hedging: New Evidence on Determinants, Firm Risk, and Performance”
Journal of Futures Markets (2018)
Authors: Bae, S. C., Kim, H. S., and Kwon, T. H.
Impact of Article on Discipline: “Employing firm-level data for Korean firms, this study finds that firms with more export, more foreign currency debt, and higher exchange rate exposures are likely to use more currency derivatives for hedging. More importantly, the empirical results show that currency derivatives use by firms with high exposures is associated with lower firm risk but lower firm values as well. These findings suggest that currency derivatives work in hedging risk and protecting values for firms with relatively low and manageable exposures.”
“The Bond Coupon’s Impact on Liquidity
The Journal of Fixed Income (2018)
Author: Rush, S.
Impact of Article on Discipline: “The paper helps explain how investors reallocate their portfolios after a liquidity shock. The unique contribution of the paper is to control for both changes in both liquidity risk and credit risk by using credit default swaps as a market measure of credit risk. The comparison of cash flows from a hedged bond position explains how bond investors manage liquidity risk and credit risk simultaneously.”
“Big Data, Digital Demand, and Decision-Making”
International Journal of Accounting and Information Management (2017)
Authors: McKinney E., Green S., Heppard K., and Garcia L.
Impact of Article on Discipline: “We argued that one of Big Data’s major impacts on the accounting community will be changes in consumers’ demand of accounting data. Big Data will lead consumers to prefer more atomized, transparent, reconfigurable, accounting data that they can combine into their own structures to meet their own decision-making needs. This will broaden the role of accounting to now include the opportunity to identify and provide many more forms of valid financial measures.”
BGSU Schmidthorst College of Business: Andy Garcia & Earl McKinney
“Information as a Difference: Toward a Subjective Theory of Information”
European Journal of IS (2019)
Authors: McKinney, E., and Yoos, C. J
Impact of Article on Discipline: In business, Information is like Cinderella—a taken for granted term that does a lot of work behind the scenes. In our theory we attempt to establish a simple idea, that information is best thought of meaningful differences. Understanding information this way, understanding how meaning emerges from differences, helps us better understand information security, information for analytics, and information in databases.
“Reconceptualizing knowledge networks for enterprise systems implementation: incorporating domain expertise of knowledge sources and knowledge flow intensity.”
Information & Management (2019)
Authors: Sasidharan, S.
Impact of Article on Discipline: The introduction of innovative and complex technologies in the workplace can be a stressful experience for employees. At the time of actual use of such technologies, employees turn to their co-workers for knowledge on how best to utilize technology features for successful completion of their work tasks. This study explores how organizations could calibrate employee-to-employee communication networks to ensure efficient and effective dissemination of high-quality, technology-related knowledge across the entire organization.
“The “Emotion Cycles in Services: Emotional Contagion and Emotional Labor Effects”
Journal of Service Research (2019, ABS rating of 4)
Authors: Liu, Xiao-Yu, Nai-Wen Chi, and Dwayne D. Gremler (2019)
Impact on Field: Based on the study findings, customer emotions must be closely monitored and addressed even before the service encounter begins; service organizations should explore ways to enhance and improve customer emotions before they come in contact with employees. For example, a well-designed, relaxing store environment can facilitate customers’ positive pre-service emotions; shorter wait times or fun distractions while they wait could help mitigate customer frustration; and ensuring that repeat customers receive service from their preferred employees may improve emotions on both sides. Service employees can also actively seek feedback during the service experience from customers to improve their services immediately.
Service employees should be aware of the presence of an emotion cycle in their service encounters and be prepared to manage emotional contagion processes as necessary. For example, service employees can prevent the emergence of negative emotions in the initial stages of the service transaction by proactively offering a warm reception, or using humor and sincere smiles to relieve customers’ pre-service negative emotions. Service organizations can teach service employees when and how to use deep acting, including organization-wide training to enhance their emotional competence and improve their ability to perform deep acting.
“The Effects of Airline Mergers on Consumers’ Perceptions of Services and Behavioral Responses”
Journal of Consumer Affairs (2019)
Authors: Anderson, P., and Weisstein, F.
Impact of Article on Discipline: “This paper conducts a field survey at three airports in the United States over a four-year period to investigate passenger flying experience with United Airlines and Continental Airlines before the merger and with United Airlines after the merger. The results show a noticeable increase in customer satisfaction and positive behavioral responses with the post-merger United Airlines due to the perceived improvement in service quality. The findings of this study contribute to marketing theory and practice concerning the role of airline mergers in improving customer satisfaction and loyalty.”
“The Sales Manager as a Unit of Analysis: A Review and Directions for Future Research”
Journal of Personal Selling & Sales Management (2018)
Authors: Plank, R. E., Reid, D. A., Koppitsch, S. E., and Meyer, J.
Impact of Article on Discipline: “The overwhelming majority of sales research examines sales from the representative’s point of view, often excluding the perspective of another cog in the sales process — the sales manager. This paper analyzes empirical research from the perspective of the sales manager to determine what knowledge has been generated by scholars about sales managers and sales management practice. An extensive search of the sales literature identified only 163 papers where the sales manager was the actual focus of empirical research about what they do. The paper categorizes these papers into 10 categories based on the main focus of each article’s research. Within each of these categories, the authors discuss the research area and propose further research areas that would advance the sales management literature.”
BGSU Schmidthorst College of Business: David Reid, Steve Koppitsch, & Jeff Meyer
“Does Parasocial Interaction with Weight Loss Vloggers Affect Compliance? The Role of Vlogger Characteristics, Consumer Readiness, and Health Consciousness,”
Journal of Retailing and Consumer Services (2019)
Authors: Sakib, M.D.N., M. Zolfagharian, and A. Yazdanparast
Impact on Field: Nowadays, experts such as nutritionists use video blogs (i.e., vlogs) to inform and motivate the public to maintain healthy diets. According to this research, viewers are more likely to comply with the instructions if they find the vlogger to be physically attractive and credible. The likelihood of compliance is also related to how ready the viewer is (in terms of role clarity, ability, and motivation) and to what extent he or she is health conscious.
“Market Orientation, Positioning Strategy, and Brand Performance”
Industrial Marketing Management (2019)
Authors: Iyer, P., A. Davari, M. Zolfagharian, and A. Paswan,
Impact on field: A brand’s positioning strategy is an important determinant of the brand’s performance. According to this research, the more a brand implements market-oriented (regardless of the type of market orientation it pursues: responsive vs. proactive), the better it will be positioned to implement some sort of positioning strategy, ultimately leading to improved brand performance.
“Economic Crisis, Intra-MNC Production Shifts and MNC Performance from a Network Perspective”
Asia Pacific Journal of Management (2019)
Authors: Shin, H. W., and Lee, S. H.
Impact of Article on Discipline: “By building an international subsidiary network, a multi-national company (MNC) can flexibly shift its production from a less favorable host country to a more favorable country when an unexpected environmental change occurs. However, it is not known much of these cross-national production shifts are actually carried out by MNCs. This study finds that when MNCs face an economic crisis, they conduct fewer but larger-size production shifts. The findings suggest that MNCs conduct cross-national production shifts in the direction which exploits the cross-national differences in economic conditions such as production costs or demand to the maximum.”
“Attractive orienteering problem with proximity and timing interactions”
European Journal of Operational Research (2018)
Authors: Freeman, N. K., Keskin, B. B., and Capar, I.
Impact of Article on Discipline: “We consider an attractive orienteering problem for planning entertainment events. Specifically, we seek to determine a profit-maximizing tour and event plan among a set of candidate locations over a fixed time horizon. The proposed solution method are suitable for any traveling entertainment production, e.g., Cirque du Soleil (19-city USA tour), theatrical acts, circuses, fairs, and even traveling trade shows and craft events.”
“Volunteer Motivation: A Field Study Examining Why Some Do More, While Others Do Less”
Journal of Community Psychology (2017)
Authors: Cady, S. H., Brodke, M., and Kim J. H.
Impact of Article on Discipline: “The findings found that the more confident the volunteer is in the whole team’s capabilities, the less likely they are to contribute effort to the team. This is often referred to as shirking or free riding. The findings suggest that it is important for managers of volunteer events to provide training and support to each team member to build their competence. The authors caution that overplaying how great things are going can backfire; particularly when people have options on where to contribute their time and energy.”
“How Perceived Riskiness Influences the Selection of Women and Men as Senior Leaders”
Human Resource Management (2018)
Authors: Esch, C., Hopkins, M. M., O’Neil, D. A., and Bilmoria, D.
Impact of Article on Discipline: “In selection decisions for senior leadership positions, riskiness is perceived differently for similarly qualified female and male candidates. Moderately qualified women are perceived as significantly more risky than moderately qualified men. As a result, they are significantly less likely to be selected than equally qualified male candidates. Women need to have highly successful records of accomplishment in order to be perceived as less risky and thus to be considered for senior leadership roles. As a result, women likely have less leeway in their career paths and have fewer chances to ascend to senior levels than do men with similar qualifications.”
“Are There Major Differences in the Attitudes and Service Quality of Standard and Seasonal Employees? An Empirical Examination and Implications for Practice”
Human Resource Management (2019)
(Financial Times Top 50 journals)
Authors: Guillaume P., Sullivan, S., Wolff, H.-G., and Forret M.
Impact of Article on Discipline: “Despite the increased use of seasonal employees by organizations, few studies have been completed on the attitudes and service quality of seasonal office workers. Using Lautsch’s (2002) classification model, we analyzed the organizational context in which the standard and seasonal workers in this study were employed. Results from archival data obtained from a web-based organizational survey of 205 clerical and professional workers indicated that contrary to expectations, standard and seasonal employees did not significantly differ in terms of perceptions of overall job conditions, perceived organizational support (POS), or job engagement. Seasonal employees did, however, report significantly fewer opportunities to work on challenging tasks, less comfortable physical working conditions, and less job security than the standard workers. As predicted, standard employees reported significantly higher levels of service quality performance than seasonal employees.”
“Employee Silence and Burnout in India: The Mediating Role of Emotional Intelligence”
Personnel Review (2019)
Authors: Srivastava, S., Jain, A. K., and Sullivan, S. E.
Impact of Article on Discipline: We conducted the first study to examine whether emotional intelligence (EI) influences the relationship between Indian employees’ silence and burnout. Contrary to findings from Western countries, we found that employee silence was negatively related to burnout. Indian workers, who are very dependent upon the goodwill of their superiors, may strategically use silence to maintain a harmonious relationship with their superiors. Moreover, Indian workers high in EI may strategically choose silence as a means of making a positive impression upon superiors while avoiding conflict and reducing burnout. Our study highlights the importance of understanding employee silence within a broader sociocultural context. This study found that silence was inversely related to job burnout. Cultural norms in India may make the use of silence, especially when used to demonstrate loyalty to one’s supervisor, socially acceptable. Therefore, Indian employees may be less likely to experience the negative outcomes of silence because silence is perceived as a culturally appropriate response.
“Closed Loop Supply Chain for Glass Recycling: Current Practices and Challenges”
International Journal of Integrated Supply Management (2017)
Authors: Carr, A. S., and Kim, J.
Impact of Article on Discipline: “The results of this exploratory study suggest that the closed loop supply chain (CLSC) for recycled glass is highly complex and that many factors besides physical costs play a role in an organization’s decision to recycle glass. Further, despite the prevailing challenges of glass recycling, this study also suggests that there are opportunities to divert used glass containers from landfills and improve the CLSC for recycled glass."
“Triadic Relationships in Healthcare”
Business Horizons (2018)
Authors: Atilla, E. A., Steward, M., Wu, Z., and Hartley, J. L.
Impact of Article on Discipline: “Hospitals must contain rising costs while improving patient outcomes and the quality of care. Supply managers can leverage the close relationships between medical device salespeople and physician to address this challenge. Regularly benchmarking and sharing medical device price data with physicians can help to reduce costs.”
“Using a Corporate Partnership to Enhance Learning in a Sourcing Negotiation Role-Play”
Decision Sciences Journal of Innovative Education (2017)
Authors: Hartley, J. L., Eboch, K., and Gilberg, J.
Impact of Article on Discipline: “Although role-plays are often used for teaching negotiation, learning is limited because students are negotiating with each other. This work discusses how to enhance learning by building a corporate partnership in which students negotiate with experienced supply management professionals.”
BGSU Schmidthorst College of Business: Janet Hartley & Karen Eboch
“Blockchain Technology for Enhancing the Supply Chain Resilience”
Business Horizons (2019)
Author: Min, H.
Impact of Article on Discipline: “As evidenced by the frenzy over bitcoin, blockchain technology can revolutionize business transactions and the way we have been doing business over the years. In particular, it can dramatically improve supply chain efficiency and risk resilience. This research explores the potential application areas of the blockchain technology and discusses ways to utilize it for business success. This research is one of the first attempts to leverage blockchain technology for mitigating various supply chain risks. These risks may include hacking, compromised privacy, vulnerability to political turmoil, costly compliance with government rules and regulations, instability of financial institutions, and contractual disputes.”