Faculty and Staff
Swathi Ravichandran is a professor and founding director for the Cedar Fair resort and attraction management program at Bowling Green State University. Prior to BGSU, she was on the faculty of the hospitality management program at Kent State University for 14 years. She also served as the provost’s fellow during 2017-18 and has generated $1.6 million in grants for projects related to enhancing student access to higher education and degree completion. Ravichandran was named distinguished educator of the year by Professional Convention Management Association in 2014. In 2015, the 131st general assembly of Ohio, named her one of “Ohio’s finest educators.” Ravichandran’s research focuses on hospitality human resources management and marketing. She has been published in several prestigious peer-reviewed journals and served as a commissioner for the Accreditation Commission for Programs in Hospitality Administration. She has blogged for Restaurant Hospitality and EasyIce.com on human resources and legal issues and also has been invited by international universities as a speaker and research fellow. She has taught a variety of classes in human resources management, marketing, legal issues, and meetings management and advised for Kent State’s chapter of the Professional Convention Management Association. Ravichandran has a doctorate in foodservice and lodging management from Iowa State University, where she also received an MBA.
Jared Hillman joins the Cedar Fair resort and attraction management program at Bowling Green State University as an Assistant Teaching Professor. Jared holds over a decade of experience within the hospitality industry. The scope of his experience significantly involved the amusement park segment of the industry at Cedar Point Amusement Park and Resort, a Cedar Fair property. Jared’s leadership and management positions have focused primarily in ride and attraction operations; marketing and group sales; and human resources, with a passion for international recruiting. He has co-developed and facilitated leadership conferences and development opportunities for aspiring leaders. Hillman has received numerous awards and recognition at Cedar Point for top performance and positive impact. He enjoys visiting a variety of parks and resorts, as well as traveling abroad. Jared is a proud alum of Bowling Green State University and has been an Adjunct Instructor with the University.
Dr. Mary Wisnom joins the Cedar Fair resort and attraction management team directly from her role as Professor in the School of Resort and Hospitality Management in the Lutgert College of Business at Florida Gulf Coast University. Mary boasts over 30 years of experience in the hospitality industry as a practitioner and educator. Her employment encompassed a variety of resorts and private clubs, including destination resorts, yacht, athletic, country and residential clubs in Michigan, Colorado and Florida. Her work focused primarily in amenity management; overseeing spa/wellness, fitness, social/conference events, aquatic, and sports/recreation facilities and programs. In the early 1990s, Dr. Wisnom left her position as Recreation Director of The Ritz-Carlton, Naples to enter Michigan State University's Parks, Recreation and Tourism Resources Department and pursue her passion of teaching. In 1996, she began teaching full time at Central Michigan University and in 2006 joined the FGCU faculty. Research interests involve resort amenities, spa management and quality of work life practices. In 2012, Dr. Wisnom co-authored the textbook, Spa Management: An Introduction.
Learn more about Mary Wisnom
Voted as one of the best amusement parks in the world, Cedar Point entertains millions of guests each year as one of the premier destinations in the Midwest. Danielle Heffernan is entering her fourth year at Cedar Point. In her current role, she is focused on cooperative learning partnerships – including university internships, K-12 educational opportunities and the brand new Bachelor’s degree program, Resort and Attraction Management – a collaborative program offered by Cedar Fair and Bowling Green State University. Danielle is a proud Ohio University alumni holding a Bachelor’s degree in Event Coordinating/Hospitality and a Master’s degree in Recreation Management.
Megan Centers serves as the Program Coordinator for Cedar Fair RAAM. Centers comes to the program with an extensive administrative background, including work in higher education. In her current role, Centers’ duties include day-to-day administrative operations, such as scheduling and budget, and overseeing program events and student engagement. Centers is a 2009 and 2011 graduate of Bowling Green State University. She earned a Bachelor’s degree in Business Marketing and a Master of Education, specializing in Sport Administration. Centers worked for the BGSU Men’s Basketball staff, as the Director of Operations, for five seasons under Head Coach Louis Orr.