In order to better serve administrative staff, the leadership of ASC and Human Resources have agreed to begin using an official position of ombudsperson. A group of individuals from both CSC and ASC have begun working together and have received conflict resolution training through Capital University, funded by the BGSU Department of Human Resources. The group has been officially named the "Conflict Resolution Working Group" and the individuals who make up the group are the ombudspersons. Their charge is to handle employee and supervisor questions and concerns about the work environment.

Joe Luthman, Diane Regan, and Penny Nemitz have been appointed to serve administrative staff in this manner; they are serving a coutinuous term. Staff are highly encouraged to seek the services of these individual as soon as possible if any workplace conflict exists, as their goal is to help both employees, supervisors, and the institution to succeed. All are known for their integrity, interpersonal skills, knowledge of the ASC Handbook and BGSU employment policies.