BGSU: Student Financial Aid

Student Financial Aid

Student financial aid staff members

Name	Title	Responsibilities
Senior Administration
Gregory A Guzman	Director	Responsible for overall management of SFA
Linda Snyder	Administrative Assistant	Administrative Assistance to Director and SFA office
Laura Emch	Interim Associate Director Operations & Associate Director Systems	Daily SFA Operations & Systems
Suzanne Fahrer	Associate Director Program Management	Program Management and Eligibility Assessment
Client Services
Tina Coulter	BG@100 Functional Lead	Responsible for overall management of client services / Outreach / Multi-office Liaison / Client Conflicts / Concerns / Complaints
Pam Fletcher	Public Inquiries Assistant 2	Manages SFA's customer service activities / Ind. appeals / Housing appeals committee
Gail Houtz	Student Services Counselor	Callbacks / Counseling / Satisfactory Academic Progress Coordinator
Connie Weaver	Coordinator of Historically Underrepresented Programs	Callbacks / Counseling / Satisfactory Progress / Entrance & Exit Counseling / HUD forms
Lynette Rosebrook	Student Services Counselor	Callbacks / Counseling / Satisfactory Progress / Housing Appeals Committee / Short Term Loan Program / GRE / NTE Fee Waivers
Kiley Blackburn	Student Services Counselor	Primary Phone Contact Person
Elizabeth LeMaster	Student Services Counselor	Callbacks / Counseling / Satisfactory Progress / Entrance & Exit Counseling / HUD forms
SCHOLARSHIPS
Robin Belleville	Assistant Director Scholarships	Manages SFA's scholarship budgets, Athletic, and 3rd party Award Programs / Appeals / Scholarship Guide Updates
Karen Donaldson	Scholarship and Grants Coordinator	Athletic Awards / Departmental Scholarships / Scholarship Postings / National Merit / Ohio Academic / Ohio Safety Officers
Charlotte Schwerkolt	Scholarship and Grants Coordinator	External Scholarships / 3rd Party Award Programs / Budget Requests
Suzanne Barrett	Scholarship and Grants Coordinator	Scholarship guides and Scholarship files / Developmental Hours / Fee Waivers
Eligibility Assessment
Jaclyn Tracy	Assistant Director Eligibility Assessment	Responsible for overall management of Eligibility Assessment team / State Grant Programs / Enrollment Verification / Compliance / Quality Assurance
Laura Gazarek	Student Services Counselor	NSE / Study Abroad / Citizenship / Consortium / Verification / Previous Degree / Teacher Certification / Resolving Citizenship / VA
Jerrie Hutton	Account Clerk 3	Verification / OIG / Ohio War Orphans / Previous Degree / Teacher Certification / Resolving Citizenship / VA
Program Management
Suzanne Fahrer	Associate Director Program Management	Oversight for Federal and State Programs and Eligibility
Dawn Vollmar	Assistant Director Program Management	Direct Loan Questions / Concerns / Promissory Notes / Reconciliation / PLUS Denials / Default Issues
Ed Recker	Scholarship and Grants Coordinator	Packaging Sheets / Additional Unsubsidized Consideration / Alternative Loans
Cindy Schmitz	Scholarship and Grants Coordinator	Packaging Sheets / Additional Unsubsidized Consideration / Drops / Withdrawals
Kristin Tuttle	Scholarship and Grants Coordinator	Packaging Sheets / Additional Unsubsidized Consideration
Systems
Laura Emch	Associate Director Systems	ITS Liaison / System Implementations/ Daily SFA Operations
John Eggenton	Assistant Director Systems	FOCUS / Daily Systems Issues / SFA website
Tony Laurene	Web and Server Application Manager	Web Services Programmer
Leslie Lipper	Data Systems Coordinator	EDE / SAM Security / Job Scheduling