| NAME |
TITLE |
RESPONSIBILITIES |
SENIOR ADMINISTRATION
|
| GREGORY A GUZMAN |
Director |
Responsible for overall management of SFA |
| Linda Snyder |
Administrative Assistant |
Administrative Assistant to Director and SFA office |
| LAURA EMCH |
Associate Director Systems |
ITS Liaison / System Implementations |
| SUZANNE FAHRER |
Associate Director Program Management |
Program Management and Eligibility Assessment |
| ERIC BUCKS |
Associate Director Operations |
Daily SFA Operations |
CLIENT SERVICES
|
| TINA COULTER |
BG@100 Functional Lead |
Responsible for overall management of client services / Outreach / Multi-office Liaison / Client Conflicts / Concerns / Complaints |
| Pam Fletcher |
Public Inquiries Assistant 2 |
Manages SFA's customer service activities / dependency appeals / Housing appeals committee |
| Laura Gazarek |
Student Services Counselor |
Callbacks / Counseling |
| CONNIE WEAVER |
Coordinator of Historically
Underrepresented Programs
|
Callbacks / Counseling / Satisfactory Progress / Entrance & Exit Counseling / HUD forms |
| Lynette Rosebrook |
Student Services Counselor |
Callbacks / Counseling / Satisfactory Progress / Housing Appeals Committee / Short Term Loan Program / GRE / NTE Fee Waivers |
| Kiley Blackburn |
Student Services Counselor |
Primary Phone Contact Person |
| Elizabeth LeMaster |
Student Services Counselor |
Callbacks / Counseling / Satisfactory Progress / Entrance & Exit Counseling / HUD forms |
SCHOLARSHIPS
|
| ROBIN BELLEVILLE |
Assistant Director Scholarships |
Manages SFA's scholarship budgets, Athletic, and 3rd party Award Programs / Appeals / Scholarship Guide Updates |
| Karen Donaldson |
Scholarship and Grants Coordinator |
Athletic Awards / Departmental Scholarships / Scholarship Postings / National Merit / Ohio Academic / Ohio Safety Officers |
| Charlotte Schwerkolt |
Scholarship and Grants Coordinator |
External Scholarships / 3rd Party Award Programs / Budget Requests |
| Suzanne Barrett |
Scholarship and Grants Coordinator |
Scholarship guides and Scholarship files / Developmental Hours / Fee Waivers |
ELIGIBILITY ASSESSMENT
|
| JACLYN TRACY |
Assistant Director Eligibility Assessment |
Responsible for overall management of Eligibility Assessment team / State Grant Programs / Enrollment Verification / Compliance
/ Quality Assurance
|
| Gail Houtz |
Student Services Counselor |
NSE / Study Abroad / Citizenship / Consortium / Verification / Previous Degree / Teacher Certification / Resolving Citizenship
/ VA / Satisfactory Academic Progress Coordinator
|
| Lisa Busch |
Account Clerk 3 |
Verification / OIG / Ohio War Orphans / Previous Degree / Teacher Certification / Resolving Citizenship / VA |
PROGRAM MANAGEMENT
|
| SUZANNE FAHRER |
Associate Director Program Management |
Oversight for Federal and State Programs and Eligibility |
| DAWN VOLLMAR |
Assistant Director Program Management |
Direct Loan Questions / Concerns / Promissory Notes / Reconciliation / PLUS Denials / Default Issues |
| Ed Recker |
Scholarship and Grants Coordinator |
Packaging Sheets / Additional Unsubsidized Consideration / Alternative Loans |
| Cindy Schmitz |
Scholarship and Grants Coordinator |
Packaging Sheets / Additional Unsubsidized Consideration / Drops / Withdrawals |
| Kristin Tuttle |
Scholarship and Grants Coordinator |
Packaging Sheets / Additional Unsubsidized Consideration |
SYSTEMS
|
| LAURA EMCH |
Associate Director Systems |
ITS Liaison / System Implementations |
| JOHN EGGENTON |
Assistant Director Systems |
FOCUS / Daily Systems Issues / SFA web site |
| TONY LAURENE |
Web and Server Application Manager |
Web Services Programmer |
| Leslie Lipper |
Data Systems Coordinator |
EDE / SAM Security / Job Scheduling |
