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Student Financial Aid Staff Members
| NAME | TITLE | RESPONSIBILITIES |
SENIOR ADMINISTRATION |
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| GREG GUZMAN | Director | Responsible for overall management of SFA |
| Linda Snyder | Administrative Assistant | Administrative Assistant to Director and SFA office |
| Vacant | Associate Director Program Management | Program Management and Eligibility Assessment |
| ERIC BUCKS | Associate Director Operations | Daily SFA Operations |
| LAURA EMCH | Senior Associate Director | ITS Liaison / System Implementations |
CLIENT SERVICES |
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| TINA COULTER | BG@100 Functional Lead | Responsible for overall management of client services / Outreach / Multi-office Liaison / Client Conflicts / Concerns / Complaints |
| Pam Fletcher | Public Inquiries Assistant 2 | Manages SFA's customer service activities / dependency appeals / Housing appeals committee |
| CONNIE WEAVER | Coordinator of Historically Underrepresented Programs |
Callbacks / Counseling / Satisfactory Progress / Entrance & Exit Counseling / HUD forms |
| Lynette Rosebrook | Student Services Counselor | Callbacks / Counseling / Satisfactory Progress / Housing Appeals Committee / Short Term Loan Program / GRE / NTE Fee Waivers |
| Kiley Blackburn | Student Services Counselor | Primary Phone Contact Person |
| Elizabeth LeMaster | Student Services Counselor | Callbacks / Counseling / Satisfactory Progress / Entrance & Exit Counseling / HUD forms |
SCHOLARSHIPS |
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| ROBIN BELLEVILLE | Assistant Director Scholarships | Manages SFA's scholarship budgets, Athletic, and 3rd party Award Programs / Appeals / Scholarship Guide Updates |
| Karen Donaldson | Scholarship and Grants Coordinator | Athletic Awards / Departmental Scholarships / Scholarship Postings / National Merit / Ohio Academic / Ohio Safety Officers |
| Charlotte Schwerkolt | Scholarship and Grants Coordinator | External Scholarships / 3rd Party Award Programs / Budget Requests |
ELIGIBILITY ASSESSMENT |
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| JACLYN TRACY | Assistant Director Eligibility Assessment | Responsible for overall management of Eligibility Assessment team / State Grant Programs / Enrollment Verification / Compliance / Quality Assurance |
| Gail Houtz | Scholarships and Grants Coordinator | NSE / Study Abroad / Citizenship / Consortium / Verification / Previous Degree / Teacher Certification / Resolving Citizenship / VA / Satisfactory Academic Progress Coordinator |
| Suzanne Barrett | Scholarship and Grants Coordinator | Verification / OIG / Ohio War Orphans / Previous Degree / Teacher Certification / Resolving Citizenship / VA |
PROGRAM MANAGEMENT |
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| SUZANNE FAHRER | Associate Director Program Management | Oversight for Federal and State Programs and Eligibility |
| DAWN VOLLMAR | Assistant Director Program Management | Direct Loan Questions / Concerns / Promissory Notes / Reconciliation / PLUS Denials / Default Issues |
| Cindy Schmitz | Scholarship and Grants Coordinator | Packaging Sheets / Additional Unsubsidized Consideration / Drops / Withdrawals |
| Kristin Tuttle | Scholarship and Grants Coordinator | Packaging Sheets / Additional Unsubsidized Consideration |
| Lisa Busch | Scholarship and Grants Coordinator | Packaging Sheets / Additional Unsubsidized Consideration / Alternative Loans |
SYSTEMS |
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| JOHN EGGENTON | Assistant Director Systems | ITS Liaison / System Implementations |
| ALLAN DIEBALL | Web and Server Applications Manager | Web Application Programming |
| Leslie Lipper | Data Systems Coordinator | EDE / SAM Security / Job Scheduling |