1. General Procedures
When a student has a concern about the action of a particular individual or department, the grievance initially should be directed to the person(s) responsible for the individual or department (i.e., the Chair or the Dean) as noted in the University organizational structure. Certain expeditious procedures to redress specific grievances are outlined below.

2. Academic Grievances
Students with academic grievances against a faculty member, administrator, or staff member of a department at the University should contact the Dean’s office of the college or Director’s office of the school in which the department is located for appropriate procedures. All graduate students should contact the Graduate College.

3. Parking and Traffic Grievances
All students driving cars and parking on campus must register their vehicles and display the proper decal. Students may appeal violation citations to the Undergraduate Student Government Procedures and Appeals Board. Appeals must be filed on the appropriate form within the prescribed time at Room 402, Bowen-Thompson Student Union. A copy of University Parking and Traffic Regulations is on file at the Office of Parking and Traffic, 104 Commons.

4. Financial Aid
Specific rules, regulations and eligibility requirements for procuring and maintaining financial aid can be found in the Office of Student Financial Aid. A concise summary can be found in the Undergraduate Catalog. All complaints should be registered by letter to the Director of Student Financial Aid, 231 Administration Building.

5. Student Employment
If a disagreement occurs between a student employee and a supervisor, the student employee is encouraged to pursue informal grievance procedures to settle the disagreement.  The following steps should be followed:

a. The student employee should make every effort to resolve the problem with the immediate supervisor.

b. If the student employee is dissatisfied with the response from the supervisor, or if the supervisor fails to take action, then the student should contact the department supervisor at the next management level to request review of the situation.

c. Should the issue remain unresolved, the student employee shall meet with the manager of Student Employment Services (SES). During this meeting, the nature of the concern and student’s documentation of the events or issues will be reviewed and discussed.

d. The manager of SES will contact the parties involved to gather information from the supervisor and any witnesses including the student’s co-workers.  After considering the information provided and interviews with the student and supervisor, it may be possible to resolve the concern by reviewing and clarifying the stated policies of the department, SES, and the student code.

e. If resolution is not possible, the SES manager will meet with the student employee and department supervisor of the second management level to mediate the grievance.  A written record will be made of the proceedings and copies of the record will be sent to the student employee and the supervisor.

Note:  Bowling Green State University is committed to providing equal educational opportunity.  The University provides access to educational programs and activities without regard to race, sex, sexual orientation, color, national origin, ancestry, religion, age, marital status, disability, or status as a veteran.  Any grievance regarding alleged discrimination due to race, sex, sexual orientation color, national origin, ancestry, religion, age, marital status, disability, or status as a veteran shall be reported by SES to the Office of Equity and Diversity or the Office of Disability Services for investigation and resolution.

6. Resident/Non-Resident Classification
The Office of Admissions initially determines Ohio Residency Status for tuition surcharge purposes on the limited information contained on the application for admission to Bowling Green State University.  Once the classification has been made, anyone who wants to be classified as a resident must apply through the Office of Registration and Records.  Application forms may be picked up in the Office of Registration and Records (Administration Building, Room 110). 

7. Disciplinary Action
The University’s academic and nonacademic (personal/organizational) discipline codes, procedures and appeals processes are outlined in this Student Handbook.