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The Student Clerk works under the supervision of the Administrative Resident Advisor (ARA) and performs a variety of clerical tasks, safety tasks, and general operational services for residents and visitors. The primary tasks, functions and responsibilities of the Student Clerk include but are not limited to:

Clerical Tasks

  • Answers telephone, screens calls and takes detailed messages
  • Serves as residence hall office receptionist; greets residents and visitors, responds to general questions regarding the operation of the residence hall and responds to general requests for information and assistance
  • Refers residents’ and visitors’ concerns/issues to the residence hall supervisor
  • Makes announcements using the residence hall public address system as requested/needed.
  • Maintains and updates paper records and paperwork associated with the daily operation of the residence hall office
  • Monitors the residence hall’s emergency system(s)

Operational Services

  • Receives, sorts, distributes and forwards incoming mail
  • Receives, logs, sorts, distributes and forwards incoming packages
  • Sorts, bundles and forwards outgoing mail
  • Issues and records the use and return of lock-out keys and PEDs
  • Issues and records the use and return of hall equipment
  • Reports problems related to and/or requests repairs of vendor contracted equipment located within the residence hall (including but not limited to washing machines, clothes dryers, vending machines, photocopier(s) and video games)
  • Assists residents and visitors in requesting cash refunds for money lost in vendor contracted equipment located in the residence hall by referral to the BG1 office at the Student Union
  • Assists residents in reporting maintenance problems and requesting repairs

General Tasks, Functions and Responsibilities

  • Completes a Duty Log for each shift worked
  • Performs general clerical and safety tasks
  • Performs general operational services
  • Attends scheduled Student Clerk staff meetings, as assigned by the Administrative Resident Advisor
  • Maintains a clean working environment for the public to see at all times
  • Performs other related duties as assigned by Hall Director, Secretary, or Administrative Resident Advisor

Safety Tasks (from midnight to 8 am)

  • Greets residents and visitors, responds to general questions regarding the operation of the residence hall and responds to general requests for information and assistance
  • Verifies the identity of residents and guests entering the residence hall
  • Signs in guests
  • Admits only residents of the hall and their escorted guests
  • Checks residence hall exterior doors throughout the shift and un-props or locks doors as needed
  • Performs periodic rounds throughout the residence hall to observe, report, and deter violation of the law, University policies and residence hall policies
  • Confronts violations of the residence hall quiet hours policy
  • Conducts un-escorted non-residents from the building
  • Informs the residence hall staff on duty of all violations of the law, University policies and residence hall policies.
  • Refers residents’ and visitors’ concerns/issues to the residence hall supervisor
  • Maintains and updates paper records and all paperwork associated with the daily operation of the residence hall office
  • Monitors the residence hall’s emergency system(s)
  • Assists the residence hall staff in responding to residence hall emergencies

Compensation

Student Clerks will receive a starting hourly wage of $6.85.

Application Process

To apply, submit the Student Clerk Application.


 
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