The Student Clerk works under the supervision of the Administrative Resident Advisor (ARA) and performs a variety of clerical tasks, safety tasks, and general operational services for residents and visitors. The primary tasks, functions and responsibilities of the Student Clerk include but are not limited to:

Clerical Tasks

• Answers telephone, screens calls and takes detailed messages
• Serves as residence hall office receptionist; greets residents and visitors, responds to general questions regarding the operation of the residence hall and responds to general requests for information and assistance
• Refers residents’ and visitors’ concerns/issues to the residence hall supervisor
• Makes announcements using the residence hall public address system as requested/needed.
• Maintains and updates paper records and paperwork associated with the daily operation of the residence hall office
• Monitors the residence hall’s emergency system(s)

Operational Services

• Receives, sorts, distributes and forwards incoming mail
• Receives, logs, sorts, distributes and forwards incoming packages
• Sorts, bundles and forwards outgoing mail
• Issues and records the use and return of lock-out keys and PEDs
• Issues and records the use and return of hall equipment
• Reports problems related to and/or requests repairs of vendor contracted equipment located within the residence hall (including but not limited to washing machines, clothes dryers, vending machines, photocopier(s) and video games)
• Assists residents and visitors in requesting cash refunds for money lost in vendor contracted equipment located in the residence hall by referral to the BG1 office at the Student Union
• Assists residents in reporting maintenance problems and requesting repairs

General Tasks, Functions and Responsibilities

• Completes a Duty Log for each shift worked
• Performs general clerical and safety tasks
• Performs general operational services
• Attends scheduled Student Clerk staff meetings, as assigned by the Administrative Resident Advisor
• Maintains a clean working environment for the public to see at all times
• Performs other related duties as assigned by Hall Director, Secretary, or Administrative Resident Advisor

Safety Tasks (from midnight to 8 am)

• Greets residents and visitors, responds to general questions regarding the operation of the residence hall and responds to general requests for information and assistance
• Verifies the identity of residents and guests entering the residence hall
• Signs in guests
• Admits only residents of the hall and their escorted guests
• Checks residence hall exterior doors throughout the shift and un-props or locks doors as needed
• Performs periodic rounds throughout the residence hall to observe, report, and deter violation of the law, University policies and residence hall policies
• Confronts violations of the residence hall quiet hours policy
• Conducts un-escorted non-residents from the building
• Informs the residence hall staff on duty of all violations of the law, University policies and residence hall policies.
• Refers residents’ and visitors’ concerns/issues to the residence hall supervisor
• Maintains and updates paper records and all paperwork associated with the daily operation of the residence hall office
• Monitors the residence hall’s emergency system(s)
• Assists the residence hall staff in responding to residence hall emergencies

Compensation

Student Clerks will receive a starting hourly wage of $6.85.

Application Process

To apply, submit the Student Clerk Application.