Institutional Research
Report of the Results of the BGSU Graduating Senior Questionnaire, 2004

Abstract
Background and Methodology
Results:
Enrollment Information
Academic, Social, and Financial Information
Perceptions of the Institution
Educational and Personal Gains
Satisfaction with BGSU
Emphasis
Further Education Plans
Comments and Suggestions
Summary and Conclusions

ABSTRACT

This report describes the results of the Summer 2003, Fall 2003, and Spring 2004 administrations of the BGSU Graduating Senior Questionnaire (BGSQ). The BGSQ is designed to collect data on graduating seniors' academic and social experiences at BGSU, their perceptions of the institution, their educational and personal gains, and their satisfaction with the programs and services provided by BGSU. Additional information such as graduates' college expenses, years of enrollment at BGSU, and their further education plans are also collected. The results of this report may be used to evaluate and improve the quality of BGSU's undergraduate education as well as the social and academic environment of the institution.

BACKGROUND AND METHODOLOGY

The need for information about graduating seniors' academic and social experiences at BGSU, their perceptions of the institution, educational and personal gains, satisfaction with programs and services, and their further education plans, prompted the development of the BGSU Graduating Senior Questionnaire (BGSQ) in Spring 2000. The literature on college student learning, development, and persistence clearly shows that these traits play a crucial role in student outcomes. Since no single commercially-available questionnaire would provide the data specifically needed by BGSU in a timely and cost effective manner, the BGSQ was developed by the Office of Institutional Research and reviewed by a wide audience. 

All seniors who registered for 2003-2004 graduation were asked to fill out the BGSQ on-line before they left BGSU, and 1143 of them completed the survey, resulting in a 37% (1143/3063) response rate. This rate is higher than the one in 2002-2003 (21%) and in 2001-2002 (32%).

To examine how representative the survey respondents were of the entire graduating class, the demographic characteristics of the survey respondents were compared to all Summer 2003, Fall 2003, and Spring 2004 graduating seniors. As shown on the table below there was a high degree of race and college similarity between the respondents and the population. The largest difference was the under-representation of students who graduated from BGSU in more than 4 years. Sixty-one percent of the participants reported that they graduated from BGSU in four or fewer years. This rate is much higher than the average Baccalaureate degree four-year graduation rate at BGSU, which was 33.4% for 1999-2003, 30.0% for 1998-2002, and 33.3% for 1997-2001. The proportion of women respondents (65%) was also higher than in the population (60%). These limitations and the low response rate require that all results from this survey be interpreted with some caution.

 Survey
Respondents
2003-04
Graduating Seniors
Gender:  
Female65%60%
Male35%40%
   
Race:  
Minorities7%7%
European-American93%93%
   
College:  
Arts and Sciences39%37%
Business Administration14%14%
Education and Human Development29%31%
Health and Human Services8%9%
Musical Arts2%2%
Technology8%8%

BGSQ results were analyzed by noting the percentages of participants who provided various responses to each questionnaire item. Percentages may not always sum to 100 due to rounding. The following pages highlight these results. In addition, group differences in 2003-2004 (female vs. male, minority graduates vs. European-American graduates, and college vs. college) were investigated and significant differences are noted where they occurred.

ENROLLMENT INFORMATION

How many years will you have been enrolled at BGSU by the time you graduate?
 2001-20022002-20032003-2004
less than four17%22%24%
four46%34%37%
between four and five29%35%31%
more than five8%9%8%

If it has taken you more than four years to graduate, please indicate whether the following were reasons for extending your enrollment. (Percent Responding "Major" Reason)
 2001-20022002-20032003-2004
%%%
I changed majors323334
The classes that I needed were not offered when I needed to take them  181925
I worked while enrolled252422
I transferred to BGSU and needed different courses151822
My major takes more than four years to complete121420
I received poor academic advising131416
I was undecided about a major when I started161115
I was involved in coop/internships151715
I chose not to enroll for one or more semesters91012
I had family responsibilities while enrolled9911
I dropped one or more classes because I was dissatisfied with the quality of instruction101210
I attended part-time8108
I had problems with the academic requirements for my major598
I commuted while enrolled778
I had a double major1088
I had financial problems568
I took classes unrelated to my major due to personal interest756
I wanted to maintain or improve my grades676
I wanted to have some free time454
I did not spend enough time studying243
I had to take developmental classes122

Like the respondents in previous years, more than half of the respondents in 2003-2004 reported that they graduated from BGSU in four or fewer than four years. This rate is much higher than the average baccalaureate degree four-year graduation rate at BGSU, which is 33.0% for 1998-2002 and 33.4% for 1999-2003. "I changed majors" remains the major reason that was most often cited by those who took more than four years to graduate. 2003-2004 respondents, however, were more likely than the respondents in previous two years to indicate that "the classes that I needed were not offered when I needed to take them ", "my major takes more than four years to complete" and "I transferred to BGSU and needed different courses" were the major reasons for them to extend their college education.

Females were more likely than males to report that they graduated from BGSU in four years or fewer. "I was involved in coop/internships" and "I wanted to have some free time" were more often cited by males than females as the reasons to take them more than four years to graduate.

Minority respondents were more likely than European-American respondents to cite "I had family responsibilities", "the classes that I needed were not offered when I needed to take them", and "I dropped one or more classes because I was dissatisfied with the quality of instruction" as the major reasons to extend their undergraduate study.

Among the students in the six colleges, Technology students were least likely to report that they earned their bachelor's degree in four years or fewer , and they were mostly likely to cite "I was involved in coop/internships", "my major takes more than four years to complete" and "I worked while enrolled" as the reasons for them to extend their undergraduate education. Technology students, as well as the students in the College of Musical Arts were also more likely than the students in other colleges to report that "the classes that I needed were not offered when I needed to take them" was the reason for them to extend their college education.

Other factors that were more often reported by students in one college than others as an important reason to take them more than four years to graduate were: "I had a double major" (for Business Administrations students); "I had problems with the academic requirements" (for Health and Human Development students);  "I took classes unrelated to my major due to personal interest" (for Arts and Sciences students).

ACADEMIC, SOCIAL, AND FINANCIAL INFORMATION

During your enrollment at BGSU, about how many years did you ...
 1 Year or more  None  
live in a campus residence hall or house77%23%
live in an apartment or house near campus78%22%
live at least 5 miles away from BGSU & commute

33%

67%

The majority of the 2003-2004 survey respondents indicated that they were living on campus or near campus during their college years. While minority graduates were more likely than European-American graduatesto spend three or more years living on campus, European-American graduates were more likely to spent three or more years living in an apartment or house near campus.

How many times have you changed your major?
 2001-20022002-20032003-2004
None51%50%54%
134%34%33%
210%8%8%
3 or more6%8%5%

Forty six percent of the 2003-2004 survey respondents changed their major at least once during their BGSU years. Musical Arts graduates were least likely to change their major among the graduates in the six colleges.

While enrolled at BGSU, did you ever ... (Percent Responding "Yes")
 2001-20022002-20032003-2004
%%%
work at a job off campus737275
participate in volunteer/service work716565
participate in an internship or co-op545553
work at a job on campus575653
participate in a social club, fraternity, or sorority555450
serve as an officer in a social club, fraternity/sorority383431
participate in a professional or student government organization    262321
participate in varsity/intercollegiate athletics171512

Like the graduates in 2001-2002 and 2002-2003, most of the 2003-2004 graduates worked at a job either on or off campus while they studied at BGSU. They were more likely to be involved with volunteer/service work, an internship or co-op, and a social club/fraternity/sorority than to participate in varsity/intercollegiate athletics and in a professional or student government organization.

Female graduates were more likely than males to participate in volunteer/service work. While European-American graduates were more likely to work at a job off campus, minority graduates were more likely to work on a job on campus.

Among the graduates in the six colleges, Technology graduates were most likely to participate in an internship or co-op. Graduates in the Colleges of Technology and Musical Arts were more likely than the graduates in other colleges to work at a job off campus. Technology and Business Administration graduates were less likely to participate in volunteer or service work than were graduates in other colleges.

On average, per year, how much of your educational expenses did you cover from each of the sources listed below ? (Percent $1,500 and Over)
 2001-20022002-20032003-2004
%%%
Parents, relatives, friends575759
Other college loan233032
Savings from summer work242526
Ford Direct Loan252225
Other college grants/scholarships  242624
Off campus jobs161917
Other savings111214
Perkins Loan111413
Other loan91111
Pell Grant81110
On campus jobs687
Other than listed666
Ohio Instructional Grant375
Other private grant442

Family, other college loans, savings from summer work, the Ford Direct Loan and other college grants/scholarships were the sources of financial support most often cited by BGSU graduates. Females and European-American graduates were more likely than males and minority graduates to report that they received over $3000 in support from their families . While minority graduates were more likely than European-American graduates to get support from the Pell Grant, Ohio Instructional Grant, and other college grants/scholarships, European-American graduates were more likely to get an off campus job to cover their college expenses.

How much will you owe in student loans when you graduate?  
 2001-20022002-20032003-2004
Nothing39%36%33%
Less than $5,0006%7%4%
$5,000 - $9,9997%8%10%
$10,000 - $14,999      12%15%13%
$15,000 - $19,99914%16%15%
$20,000 or more22%18%26%

Over sixty percent of the respondents owe some amount of student loans by the time they graduated from BGSU.

PERCEPTIONS OF THE INSTITUTION

Looking back at your overall experience at BGSU, to what extent would you agree with the following? (Percent Responding "Agree" or "Strongly Agree")
 2001-022002-032003-04
%%%
I have participated in class discussions979797
Most faculty at BGSU are friendly and helpful959596
I have developed close personal relationships with other students at BGSU959694
I have met with a faculty member outside of class to talk about questions/concerns over my class work.949594
Most other students at BGSU are friendly and helpful929292
Most faculty and staff at BGSU seem generally interested in students878688
Most offices and staff at BGSU are friendly and helpful878689
It has been easy for me to get to know other students898887
Most faculty at BGSU are good teachers828387
I have talked about my career plans with a BGSU faculty or staff member878786
I have developed a close personal relationship with at least one faculty or staff member at BGSU727675
Most of my classes at BGSU seem relevant and applicable to my future737275
I have participated in study groups747774
Most students at BGSU have values similar to my own697172
I have become involved with activities on campus706866
I have become involved with student organizations646258
I have attended cultural events on campus586055
I have talked about personal problems with a BGSU faculty or staff member454649

The majority of the respondents over the past three years agreed or strongly agreed with most of the items listed in the survey. Minority graduates were more likely than European-American graduates to participate cultural events on campus. Musical Arts graduates tended to be most actively involved with campus activities and cultural events among the graduates in the six colleges. They were also most likely to agree that they have talked about their career plans as well as personal problems with a BGSU faculty or staff member. Graduates in the College of Health and Human Services were most likely to agree that most offices and staff at BGSU are friendly and helpful.

EDUCATIONAL AND PERSONAL GAINS

For each of the following items, please indicate how much you feel you have gained as a result of your BGSU education? (Percent Responding "Very Much" or "Quite a Bit")
 2001-20022002-20032003-2004
%%%
developing knowledge and skills applicable to a career757375
being open to new ideas727775
understanding my own abilities, interests, and values737473
thinking critically707173
making connections between the classes I have taken717472
making informed judgments717272
making connections between things I have learned in class
and other experiences in my life
697172
developing a better understanding of my career goals676772
relating to others707170
writing effectively696968
speaking effectively656767
using computers696764
solving problems656263
being prepared for further education585961
understanding cultural, racial, and gender differences and how 
they relate to me, my field of study, and my future career
535460

Most of the respondents in the past three years felt that they made gains towards various educational and personal goals. Compared with respondents in the previous two years, 5% or more of the respondents in 2003-2004 reported that they gained quite a bit or very much in developing a better understanding of their career goals, as well as understanding cultural, racial, and gender differences and how 
they relate to them, their field of study, and their future career.

Minority graduates were more likely than European-American graduates to indicate that they gained very much or quite a bit in making connections between the classes they have taken and connections between things they have learned in class and other experiences in their life. They were also more likely than European-American graduates to state that they gained a lot in understanding cultural, racial, and gender differences and how they relate to them, their field of study, and their future career.

Respondents in the College of Business Administration and the College of Technology were more likely than the respondents in the other four colleges to report that they gained quit a bit or very much in using computers. Respondents in the College of Arts and Sciences and the College of Health and Human Services were more likely than the respondents in the other colleges to indicate that they gained a lot in understanding cultural, racial, and gender differences and how they relate to them, their field of study, and their future career. Respondents in the College of Health and Human Services were also most likely to claim that they gained a lot in writing effectively, understanding their own abilities, interests, and value, and developing a better understanding of their career goals. While respondents in Musical Arts were most likely to report that they gained a lot in developing knowledge and skills applicable to a career, they were least likely to say that they gained a lot in thinking critically and being open to new ideasTechnology respondents were least likely to report that they gained quit a bit or very much in making connections between the classes they have taken and being prepared for further education.

SATISFACTION WITH BGSU

Looking back at your overall experience at BGSU, how satisfied were you with ... (Percent Responding "Very Satisfied" or "Satisfied")
 2001-20022002-20032003-2004
library resources959496
the overall quality of instruction949394
ease of access to instructors939294
class size919394
BGSU overall949293
feedback on assignments868789
places to study868788
computer resources878587
residence halls888786
the condition of buildings838384
racial and ethnic diversity797784
financial aid817679
career services727579
concern for me as an individual687171
campus dining services697370
helpfulness in preparing for further education686868
the overall quality of academic advising626064
the availability of classes at times I needed them 636062
helpfulness in preparing for employment616062
service to commuters605956

The majority of BGSU graduates were satisfied or very satisfied with all of the aspects of their educational and social experiences listed in the questionnaire. Improvement occurred in the areas of career services as well as racial and ethnic diversity over the past three years. Students' satisfaction with the service to commuters, however, declined during the same period of time.

Compared with European-American graduates, minority graduates were more satisfied with computer resources, but less satisfied with racial and ethnic diversity of BGSU. Females were more satisfied than males with campus dining services.

Among the graduates in the six colleges, Health and Human Services graduates were most satisfied with the overall quality of academic advising. Technology graduates were least satisfied with career services. Graduates in the College of Musical Arts and the College of Health and Human Services were more satisfied with "concern for me as an individual". Graduates in the College of Technology as well as the College of Arts and Sciences were less satisfied with helpfulness in preparing them for employment.

EMPHASIS

For each of the following items, please indicate how much emphasis you feel BGSU should place in each area?

About
the Right
Emphasis

 

Need to
Emphasize
More

2001-022002-032003-042001-022002-032003-04
%%%%%%
564956developing knowledge and skills applicable to a career435144
555457being prepared for further education444642
565358developing a better understanding of my career goals434741
565559making connections between the classes I have taken434440
575861making connections between things I have learned in class
and other experiences in my life
424138
575762speaking effectively424237
625964writing effectively373934
595966using computers403932
616268thinking critically383630
696470making informed judgements313529
666271being open to new ideas323627
575665understanding cultural/racial/gender differences and how
they relate to me, my field of study, and my future career
343426
677075solving problems323025
727476understanding my own abilities, interests, and values262422
777478relating to others212420

More than fifty percent of the 2003-2004 respondents felt that BGSU had given the right emphasis in all the areas listed on the table above. Helping students to prepare for their career as well as their further education remain the areas that BGSU may emphasize more in the future.

European-American graduates were more likely than minority graduates to report that BGSU should more heavily emphasize making connections between things they have learned in class and other experiences in their life. Minority graduates, on the other hand, were more likely than European-American graduates to say that BGSU needs to emphasize more being open to new ideas, relating to others, and understanding cultural/racial/gender differences and how they relate to them, their field of study, and their future career. Male respondents were more likely than females to indicate that BGSU should emphasize more thinking critically, solving problems, making informed judgments, and relating to others. 

Compared with graduates in the other colleges, Technology and Arts and Sciences graduates were more likely to cite "solving problems" as well as "making informed judgments" as the areas BGSU could emphasize more. Graduates in the College of Arts and Sciences, the College of Business Administration, and the College of Technology were more likely to say that BGSU should emphasize more relating to others. Arts and Sciences and Musical Arts graduates were more likely than the graduates in other colleges to report that BGSU should emphasize more being open to new ideas. Arts and Sciences and Education and Human Development graduates were also more likely than graduates in the other colleges to indicate that BGSU should emphasize more preparing them for further education. Musical Arts graduates were least likely to indicate that BGSU should emphasize more "understanding cultural, racial, and gender differences and how they relate to me, my field of study, and my future career" among the graduates in six colleges.

FURTHER EDUCATION PLANS

Which best describes your plans for further education after graduation?
 2001-20022002-20032003-2004
plan to earn a Master's or doctoral degree56%57%57%
unsure of future education plans24%22%20%
no plans for further college-level education11%12%14%
plan to earn a medical, law, or other professional degree5%5%5%
plan to complete more courses, but not towards a degree3%3%2%
plan to earn another Bachelor's Degree1%2%1%

More than sixty percent of the respondents planed to earn a higher degree other than a bachelors after they graduated from BGSU. Females and respondents in the College of Musical Arts and the College of Education and Human Development were more likely than males and respondents in other colleges to plan to pursue a Master's or doctoral degree in the future.

COMMENTS AND SUGGESTIONS

Some students wrote comments and suggestions on the survey. The results are shown below.
SUBJECT

TOTAL

Good Experience: 

the experience at BGSU was a good/great/wonderful one. Go Falcons! Thank you, BGSU.

140
good faculties/staff members13
good academic programs12
enjoyed classes3
enjoyed campus activities and programs2
good services2
  
Areas That Need To Be Improved: 
classes (availability, subject, quality, usefulness in real life, connections between classes)36
faculty/staff/TA33
advising26
parking15
disappointed or dissatisfied with my experience at BGSU10
degree or major requirements10
focus more on students instead of their money7
career services6
co-op program/office6
helping in finding job after graduation6
services, classes for non-traditional students6
more support for certain academic programs6
diversity on campus5
Financial Aid Office4
meal plans/price4
some buildings4
Bursar's Office3
lack of scholarships and financial aid3
dining service2
Student Affairs2
roommate selection2
tuition2
more trainings in computer and writing skills2
student activities1
more pay phones on campus1
communication between offices1
the way the University treats transfer students1
the relationship between faculty and students1
alcohol problems among students1
the new Off Campus Center1
services for students with disabilities1
increasing the amount of computer access to off-campus students1
increasing pay rate for on campus job1
custodial worker1
study environment1
  
Additional Comments Related to Specific College: 
College of Education and Human Development9
College of Business Administration7
College of Technology2
College of Arts and Sciences2
College of Musical Arts1
  
Other Comments in: 
core/school values6
the way the University spends money6
tenure system1
freshman should not be allowed to bring cars to campus1

SUMMARY AND CONCLUSIONS

The BGSU Graduating Senior Questionnaire (BGSQ) was designed to gather information about graduating seniors' undergraduate experiences at BGSU. The 2003-2004 survey results indicate that the majority of graduating seniors who responded to the questionnaire lived on campus or near campus during their college years and most of them worked while they enrolled at BGSU. Besides studying and working, 65% of them reported that they participated in volunteer or service work and over half of them participated in an internship or co-op and in a social club, fraternity or sorority. Like the graduates in past two years, over 60% of the 2003-2004 responding graduates planed to earn a Master's degree or higher after graduation.

Family, other college loans/grants/scholarships, savings from summer work, and the Ford Direct Loan were the sources of financial support most often cited by BGSU graduates for the past three years. More than 60% of the graduating seniors had some amount of student debt by the time they graduated.

Forty-six percent of the 2003-2004 graduates who responded to the questionnaire changed their major at least once at BGSU. "I changed my major", "the classes that I needed were not offered when I needed to take them", "I worked while enrolled", "I transferred to BGSU and needed different courses", and "my major takes more than four years to complete" were the most often given reasons for them to take more than four years to graduate. Moreover, the percentage of students who cite "the classes that I needed were not offered when I needed to take them", "I transferred to BGSU and needed different courses", and "my major takes more than four years to complete" as the major factors that extended their college education have increased for the past three years.

Most of the 2003-2004 responding graduates had good perceptions of BGSU, and felt that they gained very much or quite a bit on all the items of students' educational and personal development listed in the questionnaire. In addition, 2003-2004 graduates were more likely than the graduates in 2002-2003 and in 2001-2002 to claim that they gained a lot in developing a better understanding of their career goals as well as understanding cultural, racial, and gender differences and how they relate to them, their field of study, and their future career. "I had a good/great/wonderful experience at BGSU" is the comment that was mentioned by the largest number of 2003-2004 responding graduates.

The majority of the BGSU graduates were satisfied or very satisfied with all of the aspects of their educational and social experiences listed in the survey, especially with library resources, the overall quality of instruction, class size, ease of access to instructors, and BGSU overall. Improvements were seen in the areas of career services and racial /ethnic diversity for the past three years. Students' satisfaction with the service to commuters, however, declined during the same period of time. Based upon the questionnaire findings, more efforts are needed to help students in preparing for employment and further education.

The major limitations of this study were the low response rate (37%) for the questionnaire and the under-representation of males and respondents who graduated from BGSU in more than four years. These limitations require that the results from this survey be interpreted with some caution.

The Office of Institutional Research welcomes feedback concerning this and other studies and how they can continue to be improved.