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Quick Reference
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| Information Technology Quick Reference Guide | ||
| Technology Support Center (TSC) | Primary point of contact for technical questions associated with BGSU desktop hardware and software, network connections, BGSU accounts, campus Web accounts, and class accounts. |
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| Classroom Support | Obtain help for any classroom related problem including audio, video, and technology related problems. |
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| TSC Self Help | Collection of forms to request service, quick reference guides, FAQs, reference manuals and related links arranged by topic for services commonly provided by the Technology Support Center. |
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| Computer Labs | Information regarding location and hours of operation for ITS computer labs. |
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| Computer Lab Reservations | Information regarding means by which to reserve a computer lab for instructional purposes. |
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| My BGSU Web Portal | My BGSU is the primary means for communicating selected academic and administrative information to students, faculty, and staff at BGSU. A BGSU account is necessary to authenticate and access My BGSU. |
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| Student Technology Center | Student Tech focuses on helping students use technology to their academic advantage. Workshops, tutors, tutorials, skill development sessions, digital video checkout program, laptop loan program based on financial need, and a monthly special event program are some of the services offered. |
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| Atomic Learning Video Tutorials | Application specific tutorials available in an online video format. |
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| Firelands Technology Support | Office of Technology Support Services for those at the BGSU Firelands campus. |
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| Blackboard | A Web portal customized to promote distance learning at BGSU. Allow instructors to create and manage course Web sites. Allows instructors and students to communicate and collaborate through real-time chats, threaded discussions, class e-mail, and online file exchange. Interactive distance education for all learners (ideal) provides support for distance education using Blackboard. |
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| Residential Computing Connection (RCC) | Provides computer labs and in-room network connection services to on-campus residents. |
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| Digital Video Streaming Services (DVSS) | Point of contact for digital video services. Digital video may be streamed to a classroom, desktop, or residence hall and viewing is controllable by viewer. Online catalog available to search available programs and also to schedule program for use. |
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| Instructional Media Services (IMS) | Multimedia Production Services Produces graphic artwork, photography, videos, and multimedia creations. Audiovisual Distribution Services Provides audiovisual equipment for rental and distribution for faculty, staff, and students. |
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| Center for Teaching, Learning, and Technology (CTLT) | Dedicated to supporting faculty and graduate student instructors who strive to achieve excellence in teaching through innovation, collaboration and creative solutions. As a research and development unit, also provides the kind of support and interactive environment that encourages faculty to be leaders as scholars in their disciplines. |
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| Microsoft Software | Via an agreement between Microsoft and 15 four-year institutions in the IUC (Inter-University Council of Ohio), some Microsoft software is available for installation on univeristy owned systems, personally-owned systems for students, and personally-owned systesms for faculty and staff. |
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| Security and Privacy | Information regarding Acceptable Use Policies, Information Security, Information Safety & Privacy Issues, Laws & Legislation, Wireless Information & Policies, Virus Information, Spam Information and Security Tips. |
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| Telephones | Information regarding on-campus telephone systems, service requests, voicemail system and BG call cards. |
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| Training | Training opportunities provided by various areas across campus. |
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