The following checklist has been prepared to outline for users the steps to complete in order to maintain Service Indicator data in CSS.  

Student Records Training Track : Service Indicator Maintenance

Staff members completing this training track will be able to do the following:

• Maintain non-financial service indicator (hold) information for their college or support office.

A user may request enrollment in a course by sending an email message to BGat100@bgsu.edu. The information to include in the email message is the name of the person to be enrolled, their BGSU username, and a listing of the requested courses for enrollment. Once the enrollment request has been processed, the user will receive an email message confirming that the classes are now available to them in MyBGSU.

1.  Required Prerequisite Courses

• CSS 110 - Introducing Campus Solutions *
• CSS 120 - Understanding Academic Structure *
• CSS 130 - Campus Solutions Learning the Basics *
• CSS 140 - Understanding Campus Community *

2.  Required Function Specific Courses

• SR 335 - Service Indicators*

* Staff members must complete the training course with a passing score of 80% or higher - for information on access to this class, please see the CSS On-Line Courses web page.

3.  Student Records Security Access Request Form

• Once the entire training track has been completed, users must complete and submit the Student Records Security Access Request form as found on http://www.bgsu.edu/offices/cio/page54729.html.  Complete the form as outlined below.  This form must then be signed by the requestor along with appropriate supervisory signatures.  Submit the form as outlined on the CSS Security Form web page.  The form will then be moved through the approval process prior to access being granted.
  • The role that should be requested is BG_SR_SRVC_IND - write this on a blank line on the left under Student Records
  • The Service Indicator Codes and Reasons the user will have access to will be comparable to the hold codes they maintained in SIS.  If a staff member who did not have the ability to place or remove holds in SIS requests access, it will be granted in consultation with the head of your department.
  • On the second page of the security form, fill in the following
    • Academic Institution = BGSUN
    • Institution/Career = All
    • Academic Program = All
    • Academic Plan = All

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