BGSU Information Technology Policies

PROCEDURE OVERVIEW / GENERAL DESCRIPTION

The following procedure must be followed in order to obtain an account on the BGSU MyVPN.

AREAS OF RESPONSIBILITY  

•            BGSU Employees
•            BGSU Employee Supervisor
•             ITS Technology Support Center (TSC) Staff Members
•            ITS Security Staff Members

PROCEDURE DETAILS  

1.  The supervisor of the employee needing access to the BGSU MyVPN will contact the Technical Support Center (TSC), 110 Hayes Hall to request access

tsc@bgsu.edu - or -

419-372-0999 - or -

http://www.bgsu.edu/its/tsc/index.html

2.    The supervisor will need to provide TSC with the following information of the individual requiring access:

3.   TSC will create an incident to document the access request.  The incident will be assigned to the ITS Security Staff.  

4.  ITS Security staff will verify the account request.

5.  If the ITS Security staff verifies that the account request is valid, the account will be created.   The employee will be notified that their BGSU MyVPN account has been created and they will be provided with any appropriate instructions.  

ADDITIONAL INFORMATION

Additional statements related to BGSU MyVPN Access Request Procedure may be found in other policies issued by the Office of the CIO.   See also BGSU MyVPN Policy , BGSU Information Technology Policy .

Once printed, this procedure may be outdated.  The official procedure can be found at:  http://www.bgsu.edu/offices/cio/page54483.html.

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