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 Outages Scheduled
In order to complete software upgrades, the following outages have been scheduled:
- My.bgsu.edu and eLearning.bgsu.edu will experience an outage on Thurs, Dec 27 at 10 pm through Fri, Dec 28 at 6 am. During
this time access to the MyBGSU portal, MyServices, and Blackboard will be unavailable.
- The Bowen-Thompson Student Union Virtual Calendar available at ems.bgsu.edu and the BGSU Master calendar available at calendar.bgsu.edu
will be unavailable on Fri, Dec 28 from 5 - 7 am.
Please direct any questions regarding these outages to the Technology Support Center (TSC) at tsc@bgsu.edu, 2-0999.
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Test Scanning Hours for Finals Week
During finals week, December 10 - 14, ITS test scanning hours will be from 8 a.m. - 6 p.m. Monday through Friday. Participants
should bring their National Computer System answer sheets to 301 Hayes Hall for scanning.
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Internet Outage
Internet connections from campus buildings may be unavailable or short periods of time between 5 and 7 a.m. on Sunday, December
16. During this period of time there will be intermittent network outages affecting connectivity both on and off campus. Please
direct any questions regarding this outage to the Technology Support Center (TSC) at tsc@bgsu.edu, 2-0999.
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Audix VoiceMail Outage
Audix voice mail systems will be unavailable from 5 - 7 a.m. on Sunday, December 16 in order to complete a software upgrade.
All messages and/or greetings currently on phones will remain unchanged. During this time, however, callers will be unable
to leave voice mail messages and users will be unable to check their voicemail. Any questions regarding this outage may be
directed to the Technology Support Center (TSC), tsc@bgsu.edu, 2-0999.
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Network Outage
In order to complete hardware upgrades, the following network outages have been scheduled:
- Mon. Dec. 17 beginning at 6 p.m. Commons, Health Center, Williams, East, Hanna, Johnston, and Facilities will have a network
outage. During the outage, systems in these buildings will have no communication to other systems either on or off campus.
- Wed. Dec. 19 beginning at 6 p.m. University, Eppler, College Park, Family & Consumer Sciences, and Ice Arena will have a network
outage. During the outage, systems in these buildings will have no communication to other systems either on or off campus.
Please direct any questions regarding these outages to the Technology Support Center (TSC) at tsc@bgsu.edu, 2-0999.
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PeopleSoft CSS Outage
The production PeopleSoft CSS application will be unavailable on Sunday, December 9 from 12:01 - 6 a.m. in order to perform
system maintenance. Access to CSS self-service applications such as "View My Paycheck", "My Compensation History", and "Manager
Information" as well as CSS applications used in the "back office" will be unavailable. Please direct any questions regarding
this outage to the Technology Support Center, 2-0999, tsc@bgsu.edu.
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Dell Technology Day
A Dell Technology Day at BGSU has been scheduled for Wed. Dec. 12. This event provides updates on various Dell technologies
and interested individuals are invited to attend any or all of the scheduled sessions. Please see the Dell Technology Day
flyer for further details. This event is open to all associated with BGSU as well as any interested community members. All
participants are asked to register as directed at the bottom of the flyer linked above. Please note the RSVP deadline is Friday,
December 7.
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BG@100 Open Forum - Cancelled
A BG@100 Open Forum will be held on Thursday, December 13 at 1:30 p.m. in 315 Bowen Thompson Student Union. This forum will
provide an update on the BG@100 project. All faculty, staff, and students are invited to attend. Project information is available
online at www.bgsu.edu/bgat100.
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Jerome 122 and Jerome 125 available as instructional labs
As of Monday, October 29, facilities in 122 and 125 Jerome Library will be available as instructional computer labs. The Jerome
122 lab provides 40+1 instructor Dell workstations and the Jerome 125 facility provides 23+1 instructor Macintosh machines
for instructional use. Reservation information is available at: via the ITS labs web pages.
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IMS Office Relocation
The Instructional Media Services (IMS) offices presently located on the 1st floor of the Education Building will be relocating
to 103 Olscamp Hall effective October 8 at 8 a.m. IMS services for graphics, digital photography, billing and the reception
area will be relocating, however phone numbers will remain the same. Information regarding IMS services is available on the
web at: http://www.bgsu.edu/offices/cio/ims.
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Listserv
Beginning August 15, requests to create a listproc account will be processed with the creation of a listserv account. This
move to listserv will be effective for all newly requested accounts. Previously created listproc accounts will continue to
function as they have in the past. Listproc and listserv are products that provide the means to distribute email to a large
group in an easy manner. Documentation on using listserv is available via the TSC self help link. Requests to create a new
listserv account or to move a current listproc account to listserv may be completed by contacting the Technology Support Center
(TSC) at 2-0999, tsc@bgsu.edu.
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PeopleSoft CSS Outage
The production PeopleSoft CSS application will be unavailable on Sunday, December 2 from 12:01 - 6 a.m. in order to perform
system maintenance. Access to CSS self-service applications such as "View My Paycheck", "My Compensation History", and "Manager
Information" as well as CSS applications used in the "back office" will be unavailable. Please direct any questions regarding
this outage to the Technology Support Center, 2-0999, tsc@bgsu.edu.
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Tech Trends Presentation
The next presentation in the Tech Trends series is scheduled for Wednesday, November 28 at 2:30 p.m. in 206 Bowen-Thompson
Student Union. In this presentation entitled Copyright Issues in the Digital Age, Dru Zuretti, Manager of Copyright Education
at the Copyright Clearance Center will provide an overview of the more recent modernization to copyright law which incorporates
copyright and digital media. Further details about this presentation and Dru Zuretti are available at the Tech Trends web
page.
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Outages Scheduled for November 21
In order to complete system maintenance, several systems will be unavailable from 5-6 a.m. on Wed Nov 21. Outages include
services provided by Blackboard, the ITS provided department file shares, the BGSU master calendar available at calendar.bgsu.edu,
and BGNet email. The BGNet email outage will not impact mail delivery but will impact the ability of users to read delivered
messages during the outage period. Please direct any questions regarding these outages to the Technology Support Center (TSC)
at 2-0999, tsc@bgsu.edu.
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Information for PGP Users
A PGP server upgrade has been scheduled for Tuesday, November 20 at 5 p.m. Those using PGP desktop software can anticipate
receiving a message asking if an upgrade of their desktop software may be completed. Users are instructed to allow the software
upgrade to proceed in order to complete his process. If there are any questions regarding this upgrade, please contact the
Technology Support Center (TSC) at 2-0999, tsc@bgsu.edu.
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FMS Outage Scheduled
The production FMS Oracle/PeopleSoft application will be unavailable from 11:00 p.m. Saturday, November 17 through Sunday,
November 18 at 11:59 p.m. in order to install maintenance packs. The FMS system will be unavailable during the time of this
outage - please note, this includes all day Sunday, November 18. Please direct any questions regarding this outage to the
Technology Support Center (TSC) at 2-0999, tsc@bgsu.edu.
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BG@100 Open Forum
BG@100 Open Forums are held monthly to provide an update regarding progress on the PeopleSoft implementation. During the
open forum, a project update is followed by the opportunity for attendees to ask a project team member questions regarding
BG@100. The next open forum is scheduled for Thursday, November 8 at 1:30 p.m. in 315 Bowen-Thompson Student Union. All
interested faculty, staff, and students are invited to attend.
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E-Reserves Outage
Reserve.bgsu.edu which accesses the BGSU University Libraries E-Reserves will be unavailable on Thursday, November 8 from
12:05 a.m. - 1:05 a.m. in order to complete system maintenance. Please direct any questions regarding this outage to the Technology
Support Center (TSC), 2-0999, tsc@bgsu.edu.
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PeopleSoft CSS Outage
The production PeopleSoft CSS application will be unavailable on Saturday, November 3 at 9 p.m. through Sunday, November 4
at 6:00 a.m. in order to perform system maintenance. Access to CSS self-service applications such as "View My Paycheck", "My
Compensation History", and "Manager Information" as well as CSS applications used in the "back office" will be unavailable.
Please direct any questions regarding this outage to the Technology Support Center, 2-0999, tsc@bgsu.edu.
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Network Outage Scheduled
In order to complete system maintenance, the following network outages have been scheduled:
- Sunday, November 4 from 5-6 a.m., there will be a brief network outage for the following buildings: Hayes Hall offices, East
Hall, South Hall, Johnston Hall, Administration Building, Jerome Library, Shatzel Hall, McFall, University Hall, Bowen-Thompson
Student Union, Centrex, Commons, West Hall, and Hanna Hall. During the time of this outage, systems in these buildings will
have no communication to other system on-campus, or off-campus.
- Sunday,November 4 from 6-7 a.m., there will be a brief network outage for the Residential Hall internet connection. During
this time, no Res Hall systems will be able to communicate off campus. On campus communications will not be affected.
Any questions regarding these outage may be directed to the Technology Support Center at tsc@bgsu.edu, 2-0999.
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Wireless Network Outage
The wireless network will experience an outage on Thursday, November 1 from 6-7 a.m. in order to complete system maintenance.
During the time of this outage, authentication and access to the wireless network will be unavailable. Any questions regarding
this scheduled outage may be directed to the Technology Support Center (TSC) at tsc@bgsu.edu, 2-0999.
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ITS Database server outage will affect several applications
The outage of an ITS database server will occur from 12:01 - 4:00 a.m. on Sunday, October 28, in order to complete upgrades.
As a result, multiple applications that are dependent on database information will be unavailable including, but not limited
to, Production ERP (CSS and FMS), DARS, e-Time for Students, Rhythmyx CMS, BG1 Card, Xythos, Pinnacle, Onbase, Remedy, Math
Placement Test, English Placement Test, Schedule of Classes, Course Catalog Information, and Change Password. Any questions
regarding this outage may be directed to the Technology Support Center, 2-0999, tsc@bgsu.edu.
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System Outages Scheduled
In order to complete system maintenance, the following outages have been scheduled:
- ePortfolio will be unavailable on Saturday, October 27 from 12:05 - 12:35 a.m.
- The Survey.bgsu.edu website used by the SNAP survey software will be unavailable on Saturday, October 27 from 12:05 - 2:00
a.m.
- The Bowen-Thompson Student Union Virtual Calendar available at: ems.bgsu.edu and the BGSU Master calendar available at calendar.bgsu.edu
will be unavailable on Saturday, October 27 from 12:05 - 2:00 a.m.
- Filemaker.bgsu.edu will be unavailable on Sunday, October 28 from 5 - 6 a.m.
- Listserv at lists.bgsu.edu will be unavailable on Sunday, October 28 from 5 - 6 a.m.
Any questions regarding these outages may be directed to the Technology Support Center, 2-0999, tsc@bgsu.edu.
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xRhythmyx CMS Outage
The Rhythmyx Web Content Management (CMS) system will be unavailable from 3 - 4 a.m. on Monday, October 22 in order to complete
system maintenance. Rhythmyx CMS will not be accessible for use in creating, editing,and publishing web pages; however, BGSU
web pages will remain accessible for viewing and reference. Any questions regarding this outage may be directed to the Technology
Support Center, 2-0999, tsc@bgsu.edu.
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Internet Outage
Internet connections to or from campus will be unavailable on Tuesday, October 23 from 12:01 - 1:00 a.m. to allow for the
completion of system maintenance. During the time of this outage computers on campus will continue to have access to systems
other systems on campus. Please direct any questions regarding this outage to the Technology Support Center, 2-0999, tsc@bgsu.edu.
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Tech Trends - Tuesday, October 23 at 3 p.m.
The next presentation in the Tech Trends series will be Tuesday, October 23 from 3 - 4 p.m. in 206 Bowen-Thompson Student
Union. All faculty, staff, students, and interested community members are invited to attend. During this presentation, Sarah
"Intellagirl" Robbins will speak on the topic "MUVEs and Web 2.0: Using Second Life to create Real World Learning". A short
introduction of Second Life and the BGSU Second Life Virtual Campus will be presented by Bonnie Mitchell and Anthony Fontana.
Further information about features presenter Sarah Robbins is available at the Tech Trends web site and the BGSU Second Life
environment is also available for reference.
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Check your BGNet email messages
It is recommended that BGNet email account holders who forward their email using Intelligent Inbox filters check the inbox
of their BGNet webmail account for messages. During the time period of the morning of September 27 through the morning of
October 8, there were intermittent issues affecting the Intelligent Inbox filters. These issues caused some messages to be
delivered to the Inbox rather than being forwarded or filed into other mailboxes. This issue has now been corrected, however,
it is recommended that users of the Intelligent Inbox forwarding feature check the Inbox of their BGNet webmail account to
retrieve any messages that may have been incorrectly delivered during the above outlined timeframe. Any questions may be directed
to the Technology Support Center (TSC) at 2-0999, tsc@bgsu.edu.
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e-Time for Students System Outage Scheduled
The e-Time for Students system will experience an outage on Sunday, October 14 from 12:05 a.m. - 12:35 a.m. in order to complete
system maintenance. During the time of this outage the web application will be unavailable for use, however card readers will
remain operational. Any questions regarding this outage may be directed to the Technology Support Center, 2-0999, tsc@bgsu.edu.
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Blackboard Transaction System Outage
An outage of the Blackboard Transaction System will occur from 2 - 3 a.m. on Wednesday, October 17. During the time of this
outage, the following services will be unavailable:
- vending machine and copy machine card readers
- Blackboard Transaction System cash registers and card readers
- Blackboard Transaction System Envision software
- Account Management Center (AMC)
- guest and authenticated deposits from MyBGSU
- balance and transaction history information from the BG1Card tab on MyBGSU
Questions regarding this outage may be directed to the Technology Support Center, 2-0999, tsc@bgsu.edu.
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BG@100 Open Forum
BG@100 Open Forums are held monthly to provide an update regarding progress on the PeopleSoft implementation. During the open
forum, a project update is followed by the opportunity for attendees to ask a project team member questions regarding BG@100.
The next open forum is scheduled for Thursday, October 11 at 1:30 p.m. in 315 Bowen-Thompson Student Union. All interested
faculty, staff, and students are invited to attend.
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Fall Break Outages Scheduled
In order to complete system maintenance, the following outages have been scheduled:
- Reserve.bgsu.edu which accesses the BGSU University Libraries E-Reserves will be unavailable on Thursday, October 4 from 11
p.m. - 1 a.m. on Oct 5.
- Filemaker.bgsu.edu will be unavailable on Thursday, October 4 from 9:30 p.m. - 11 p.m.
- MyBGSU will be unavailable on Sunday, October 7 from 12:01 a.m. - 6:00 a.m. -
- Blackboard and MyServices will be unavailable during the time of the outage.
- The Bowen-Thompson Student Union Virtual Calendar available at EMS.bgsu.edu and BGSU Master calendar available at calendar.bgsu.edu
will be unavailable on Monday, October 8 from 5 - 6 a.m.
Any questions regarding these scheduled outages may be directed to the Technology Support Center (TSC) at tsc@bgsu.edu, 2-0999.
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Network Outage for the Residence Hall Network
On Wednesday, September 28 from 6 - 6:30 a.m., the residence hall network will experience an outage in order to complete system
maintenance. During the time of this outage, residence hall network access both on and off campus will be unavailable. Any
questions, regarding this outage may be directed to the Technology Support Center (TSC) at tsc@bgsu.edu, 2-0999.
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Network Outage for the Residence Hall Network
On Friday, September 26 from 5 - 7 a.m., the residence hall network will experience an outage in order to complete system
maintenance. During the time of this outage, residence hall network access both on and off campus will be unavailable. Any
questions, regarding this outage may be directed to the Technology Support Center (TSC) at tsc@bgsu.edu, 2-0999.
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PeopleSoft CSS Outage/PeopleTools Upgrade Scheduled
The production PeopleSoft CSS application will be unavailable on Saturday, September 22 at 6:00 p.m. through Sunday, September
23 at noon in order to complete a PeopleTools upgrade. Access to CSS self-service applications such as "View My Paycheck",
"My Compensation History", and "Manager Information" as well as CSS applications used in the "back office" will be unavailable.
Please direct any questions regarding this outage to the Technology Support Center (TSC) at tsc@bgsu.edu, 2-0999.
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Brief MyCourses (Blackboard) Outage
My Courses (Blackboard) will be unavailable on Saturday, September 22 from 12:01 a.m. - 12:06 a.m. in order to complete system
maintenance. Any questions regarding this outage may be directed to the Technology Support Center (TSC) at tsc@bgsu.edu, 2-0999.
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PeopleSoft CSS Outage/PeopleTools Upgrade Scheduled
The production PeopleSoft CSS application will be unavailable on Saturday, September 15 at 6:00 p.m. through Sunday, September
16 at noon in order to complete a PeopleTools upgrade. Access to CSS self-service applications such as "View My Paycheck",
"My Compensation History", and "Manager Information" as well as CSS applications used in the "back office" will be unavailable.
Please direct any questions regarding this outage to the Technology Support Center (TSC) at tsc@bgsu.edu, 2-0999.
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MyCourses (Blackboard) Outage
My Courses (Blackboard) will be unavailable on Saturday, September 15 from 12:01 a.m. - 12:45 a.m. in order to complete system
maintenance. Any questions regarding this outage may be directed to the Technology Support Center (TSC) at tsc@bgsu.edu, 2-0999.
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Outage of www2.bgsu.edu Scheduled
On Wednesday, September 12, from 5:30 - 6:00 a.m. the host www2.bgsu.edu will experience an outage in order to complete hardware
maintenance. This outage will impact content for the www.bgsu.edu web site that is not under the Rhythmyx Content Management
System. Users who ftp content to the www2.bgsu.edu host (campus.bgsu.edu) can expect their content to be unavailable during
the time of this outage. Please direct any questions regarding this outage to the Technology Support Center (TSC) at 2-0999,
tsc@bgsu.edu.
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BG@100 Open Forums
Each month BG@100 Open Forums are scheduled to provide an updated to interested faculty, staff, and students on the progress
of the BG@100 project. Open forums have been scheduled through May 2008 and a schedule is available on the BG@100 Communications
web page. Please note: The September 13 Open Forum has been cancelled; the next open forum will be Thursday, October 11 at
1:30 p.m. in 315 Bowen-Thompson Student Union.
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Internet Outage - cancelled
In order to complete system maintenance, Internet connections may be unavailable for periods of time between 11 p.m. on Thursday,
August 30 and 7 a.m. on Friday, August 31. The work being completed may require outage periods of 30-60 minutes in length
and during these outage periods, connectivity both in and out of campus will be unavailable. Please direct any questions regarding
this outage to the Technology Support Center (TSC) at tsc@bgsu.edu, 2-0999.
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OnBase Outage
An upgrade of the OnBase document imaging system has been scheduled for Tuesday, August 28 from 6 a.m. until noon. In order
to perform this upgrade, OnBase users will need to be logged out of the OnBase system and remain logged out until the upgrade
is complete. During this time the system will be unavailable to perform scanning, indexing or retrievals from within OnBase
and the "View Invoice" link from within PeopleSoft will not be functional. OnBase users are asked to complete the following
prior to 6 a.m. on Tuesday, August 28:
- Upload all scanned batches
- Index and Commit all batches that have been scanned into the system
- Log out of the system and remain logged out until 12 noon or until you are notified that the upgrade is completed.
Any questions or issues may be directed to digserv@bgsu.edu, 2-1665.
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Blackboard Outage Scheduled
Blackboard will experience an outage from 12:01 - 12:30 a.m. on Saturday, August 25 in order to complete system maintenance.
Services provided by Blackboard will be unavailable during this outage period. Please direct any questions regarding this
outage to the Technology Support Center (TSC) at tsc@bgsu.edu, 2-0999.
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Internet Outage
In order to complete system maintenance, Internet connections may be unavailable for periods of time between 11 p.m. on Thursday,
August 23 and 7 a.m. on Friday, August 24. The work being completed may require outage periods of 30-60 minutes in length
and during these outage periods, connectivity both in and out of campus will be unavailable. Please direct any questions regarding
this outage to the Technology Support Center (TSC) at tsc@bgsu.edu, 2-0999.
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MyBGSU Extended Hours
MyBGSU will be extending hours the weekend prior to the fall 2007 semester to provide additional access. Hours will be:
- Sat, Aug. 18 - 7:30 a.m. to 10 p.m.
- Sun, Aug. 19 -7:30 a.m. - 11:59 p.m.
- Mon, Aug. 20 - midnight to 9 p.m.
MyBGSU may be unavailable for up to a 45-minute period beginning at approximately 5:30 p.m. on Sun, Aug.19 and on Mon, Aug.
20 in order to complete system functions. Applications for "Parking", "Change of Home Address", "My Financial Aid Status",
and "Hire a Student Employee" will not be available beyond their normal schedule.
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Extended Technology Support Center (TSC) Hours
The Technology Support Center will offer additional hours the weekend prior to the start of fall classes. TSC will be open
from 11 a.m. - 5 p.m. Saturday, August 18 and Sunday, August 19.
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MyCourses (Blackboard) Outage and Upgrade
MyCourses (Blackboard) will be unavailable on Sunday, August 12 from 12:01 a.m. to 5:00 a.m. in order to facilitate an upgrade
to Blackboard version 7.2. Any questions regarding this upgrade and/or outage may be directed to the Technology Support Center
(TSC) at tsc@bgsu.edu, 2-0999.
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System Outages Scheduled
In order to complete system upgrades, the following outages have been scheduled:
- The Master Calendars accessible at calendar.bgsu.edu, the Union events calendar accessible at EMS.bgsu.edu, and EReserves
available at reserve.bgsu.edu will be unavailable on Friday, August 10 from 12:05 a.m. - 1:05 a.m.
- Rhythmyx Web Content Management Production System (CMS) will be unavailable from 3-4 a.m. on Friday, August 10. While BGSU
web pages will remain accessible for viewing and reference, CMS will be unavailable for use in creating, editing, and publishing
web pages.
Any questions regarding these outages may be directed to the Technology Support Center, 2-0999, tsc@bgsu.edu.
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BG@100 Open Forum
Each month BG@100 Open Forums are scheduled in order to provide an update to interested faculty, staff, and students on the
progress of the BG@100 project. These open forums have been scheduled through May 2008 and a schedule is available on the
BG@100 Communications web page. Please note: The August 2 Open Forum has been cancelled; the next open forum will be Thursday,
September 13 at 1:30 p.m. in 315 Bowen-Thompson Student Union.
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3rd Annual Office of the CIO Golf Outing
The BGSU ITS Rodger Dodger Committee and the Office of the CIO would like to extend an invitation to participate in the 3rd
annual BGSU Office of the CIO Golf Outing. The event is scheduled for the afternoon of Friday, August 3 at Forrest Creason
Golf Course. Please follow this link (http://www.bgsu.edu/offices/cio/page31178.html) for further details and registration
information.
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PeopleSoft CSS Outage
On Sunday, August 5 from 12:01 a.m. - 6:00 a.m., the production CSS PeopleSoft application will be unavailable in order to
complete system maintenance. During the outage, access to CSS self-service applications such as "View My Paycheck", "My Compensation
History", and "Manager Information", as well as CSS applications used in the "back office" will be unavailable. Please direct
any questions regarding this outage to the Technology Support Center (TSC) at tsc@bgsu.edu, 2-0999.
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System Outages Scheduled
In order to complete system upgrades, the following outages have been scheduled.
- The Blackboard Transaction System will be unavailable on Friday, July 27 from 12:05 - 2:05 a.m. During the time of this outage,
cardholders will be unable to use their BG1Card to complete purchases and offices taking the BG1Card will be unable to use
their BG1Card to complete purchases
- Listserv will be unavailable on Friday, July 27 from 1 - 2 a.m.
- The survey.bgsu.edu website used by the SNAP survey software will be unavailable on Friday, July 27 from 1 - 2 a.m.
- The Blackboard portion of MyBGSU will be unavailable from 6 p.m. on Saturday, July 28 until 9 a.m. Sunday, July 29
- ePortfolio will be unavailable on Sunday, July 29 from 10 - 11 p.m.
Any questions regarding these outages may be directed to the Technology Support Center, 2-0999, tsc@bgsu.edu.
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ITS Database Server Outage
An outage of an ITS database server will occur from 12:01 - 4 a.m. on Sunday, July 29 in order to complete upgrades. As a
result, multiple applications that are dependent on database information will be unavailable including, but not limited to,
Production ERP (CSS and FMS), Blackboard, DARS, eTime for Students, Rhythmyx CMS, BG1Card, Xythos, Pinnacle, Onbase, Remedy,
Math Placement Test, English Placement Test, Schedule of Classes, Course Catalog Information, and Change Password. If there
are any questions, please contact the Technology Support Center at 2-0999, tsc@bgsu.edu.
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BG@100 Open Forum
All interested faculty, staff, and student are invited to attend the next BG@100 Open Forum scheduled for 1:30 p.m. Thursday,
July 12 in 314 Bowen-Thompson Student Union. The forum will provide an update on the student administration phase of the
BG@100 Campus Solutions System (CSS). Project information is available online at: http://www.bgsu.edu/BGat100.edu.
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Rhythmyx Outage Scheduled
The Rhythmyx Web Content Management (CMS) system will be unavailable from 3 - 4 a.m. Thursday, June 28 in order to complete
system maintenance. Rhythmyx CMS will not be accessible for use in creating, editing, and publishing web pages; however, BGSU
web pages will remain accessible for viewing and reference. Any questions regarding this outage may be directed to the Technology
Support Center, 2-0999, tsc@bgsu.edu.
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BGSU Forms Script Change
As of Thursday, May 24, BGSU forms will add a security code validation procedure to the submission process. This second level
validation is being incorporated in order to prevent automated form submission, therefore reducing spam received via BGSU
forms.
The form script will continue to function as it has before, however users will be required to read a security code, type the
code into the box provided, press confirm, and the send button prior to the data being sent to the form recipient. A more
detailed description of this process as well as a sample form is provided for your reference at the following TSC Self-Help
Page.
Please direct any questions regarding this process to the Technology Support Center at 2-0999 or tsc@bgsu.edu, or stop by
110 Hayes Hall.
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ITS Technology Support Center to begin using Altiris Help Desk
The ITS Technology Support Center (TSC) will begin using Altiris Help Desk as its system of record on Monday, May 14. The
Altiris Help Desk software will be replacing the Remedy ticket system.
Those using the services provided by TSC will see few changes with this implementation. Please see: http://www.bgsu.edu/offices/cio/page29922.html
for examples of incident email messages generated by the Altiris system, as well as examples of the bar code labels that will
begin to be used for identifying hardware. The bar code labels will be placed on equipment rather than red oval asset tag
labels.
Please review the information provided on the above noted web page and if you have questions, contact the Technology Support
Center at 2-0999 or tsc@bgsu.edu, or stop by 110 Hayes Hall.
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OHECC 2007
OHECC 2007
April 18 - 20, 2007
Bowling Green State University
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Blackboard Outage
Beginning Monday, January 15, the Blackboard portion of MyBGSU will experience a 5 minute outage every Monday and Thursday
morning beginning at 4:00 a.m. The outage period will continue on this schedule until further notice. Any questions regarding
this scheduled outage period may be directed to the Technology Support Center, 2-0999, tsc@bgsu.edu.
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MyBGSU Outage Scheduled
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