Office of the CIO - 2006 Archived Headline Detail

MyCourses (Blackboard) Outage and Upgrade - Dec 29

MyCourses (Blackboard) will be unavailable on Friday, December 29 from 12:01 a.m. to 8:00 a.m. in order to facilitate an upgrade to Blackboard version 7.1. A web page has been created to provide details regarding the upgrade. Any questions regarding this upgrade and/or outage may be directed to the Technology Support Center (TSC) at tsc@bgsu.edu, 2-0999.

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MyCourses (Blackboard) Outage

MyCourses (Blackboard) will be unavailable on Friday, December 22 from 4:00 a.m. - 6:00 a.m. in order to complete system upgrades. Please direct any questions regarding this outage to the Technology Support Center (TSC) at tsc@bgsu.edu, 2-0999.

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Network Outage Scheduled for Dec. 17

In order to complete upgrades, the entire campus network will be unavailable on Sunday, December 17 from 2-6 a.m. As work is completed, various services and Internet access will be restored during the outage period, however all access will be intermittent until the end of the outage period. Please direct any questions regarding this outage to the Technology Support Center (TSC) at tsc@bgsu.edu, 2-0999.

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Test Scanning Hours for Finals Week

During finals week, December 11-15, ITS test scanning hours will be from 8am - 6pm Monday through Friday. Participants should bring their National Computer System answer sheets to 301 Hayes Hall for scanning.

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PeopleSoft CSS Application Outage

On Sunday, December 10 from 12:01 - 6:00 a.m. the production CSS PeopleSoft application will be unavailable in order to complete maintenance. During the outage, access to CSS self-service applications such as "View My Paycheck", "My Compensation History", and "Manager Information", as well as CSS applications used in the "back office" will be unavailable. Please direct any questions regarding this outage to the Technology Support Center (TSC) at tsc@bgsu.edu, 2-0999.

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BG@100 Open Forum

BG@100 open forums are held monthly to provide an update to all interested faculty, staff, and students regarding progress on the PeopleSoft implementation. The next BG@100 open forum will be held on Thursday, December 7 at 1:30 p.m. in 316 Bowen-Thompson Student Union. In addition to project information, project team members are available to answer questions regarding BG@100. All interested faculty, staff, and students are invited to attend.

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Master Calendar Outage

The Master Calendars available at www.bgsu.edu will be unavailable from 5:30 - 6:30 a.m. on Thursday, December 7 in order to complete system maintenance. Any questions regarding this outage may be directed to the Technology Support Center (TSC) at tsc@bgsu.edu, 2-0999.

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Focus Upgrade

ITS will be moving to a new maintenance level, service page 8, of Focus 7.3 on Wednesday, December 6. Please contact the Technology Support Center, tsc@bgsu.edu, 2-0999 should any issues occur.

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"Bursarable" Process Moratorium in Preparation for FMS

In preparation for the implementation of the PeopleSoft Financial Management Solution (FMS) on February 5, 2007, the process used by departments and organizations for entering and loading "bursarable" transactions through the customized template administered by the Bursar's Office will be changing. Due to these changes, no new accounts to the "utility" server will be granted and no activity through the current process will be accepted after Friday, December 1, 2006. The Bursar's Office will be training employees in departments and organizations on the new process throughout December and January. Once trained, employees will be, again, granted access to use the new process beginning February 5, 2007. Please contact Sylvia Cuthbert at 2-8164 if you have any questions. Sylvia will be publishing a training schedule.

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High School Web Contest Winners Announced at Tech Fair

Congratulations to the winners of the high school web contest as announced at the Tech Fair on November 15!

• High school web page contest winner - Alex Bahret of Toledo Christian High School
• High school organizational page winner - Wapakoneta
• High School Personal web site winners -
  • First Place - Alex Wheeler of EHOVE
  • Second Place - Chase Banachowski of Sylvania Northview
  • Third Place - Kristi Caldwell of EHOVE

Information regarding the Tech Fair and high school web contest may be found at the Student Technology Center web page: www.bgsu.edu/offices/studenttech/techfair

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Apple Battery Exchange Program

Apple has determined that certain lithium-ion batteries pose a safety risk that may result in overheating. Affected batteries were sold for use in the following notebook computers: 12-inch iBook G4, 12-inch PowerBook G4, 15-inch PowerBook G4, and 15-inch MacBook Pro. Personally owned machines should be checked by students, faculty, and staff to see if they are a part of the recall program. Information regarding procedures to exchange batteries in University owned machines will be distributed in the near future. Apple is recalling the affected batteries and has initiated an exchange program to provide a new replacement battery. To determine if your battery is a part of this recall, please follow this link for iBook and PowerBook or this link for 15-inch MacBook Pro machines. Simply follow the instructions for checking your battery to see if it is a part of the recall program and then the steps to follow if it is identified as a part of the program. If you would like assistance in determining if your battery is a part of the program or help in completing the steps involved in the recall, please contact the Technology Support Center (TSC) at 2-0999, tsc@bgsu.edu, or stop by the TSC office at 110 Hayes Hall.

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Dell Battery Exchange Program

Dell has identified a potential issue associated with certain batteries sold with Dell Latitude, Inspiron, XPS, and Dell Precision Mobile Workstation notebook computers. Dell is recalling certain Dell-branded batteries and offering replacements for these batteries. University-owned systems are being identified and when a shipment of batteries arrive, will be replaced by ITS staff. Personally owned machines should be checked by students, faculty, and staff to see if they are a part of the recall program. To see if your battery is a part of this recall, please visit: www.dellbatteryprogram.com and follow the instructions for checking your battery to see if it is part of the recall program and steps to follow if it is identified as a part of the program. If you would like assistance in determining if your battery is a part of the program or help in completing the steps involved in the recall, please contact the Technology Support Center (TSC), at 2-0999, tsc@bgsu.edu, or by stopping by the TSC office at 110 Hayes Hall.

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Additional Wireless Locations Available

Wireless network access is now available for the entire Eppler Complex and Hannah Hall. Additionally, the first and second floors of West Hall now provide wireless network access. For further details regarding BGSU wireless locations, please visit http://www.bgsu.edu/its/network/index.html. Any questions regarding wireless access may be directed to the Technology Support Center (TSC) at tsc@bgsu.edu, 2-0999.

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Technology Support Center (TSC) Hours

Beginning Monday, August 21, the Technology Support Center (TSC) will offer additional open hours. TSC will be open from 7:30 a.m. to midnight Monday through Thursday and from 7:30 a.m. to 5:00 p.m. on Fridays. You may contact TSC by email at tsc@bgsu.edu, by phone at 2-0999, or by stopping by the TSC office at 110 Hayes Hall.

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  eTime for Students System and ePorfolio Outage

The eTime for Students system will experience an outage on Sunday, November 26 from 1 a.m. - 2 a.m. in order to complete system maintenance. During the time of this outage the web application will be unavailable for use, however card readers will remain operational. Additionally, the ePortfolio system will be unavailable during this same time period. Any questions regarding this outage may be directed to the Technology Support Center (TSC) at tsc@bgsu.edu, 2-0999.

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MyCourses (Blackboard) Outage Scheduled

My Courses (Blckaboard) will be unavailable on Saturday, November 25 from 12:01 a.m. - 3:00 p.m. in order to facilitate a database server upgrade. During the time of this outage Blackboard applications will be unavailable for use. Any questions or concerns regarding this outage may be directed to the Technology Support Center at 2-0999 or tsc@bgsu.edu.

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2006 Tech Fair

The 2006 BGSU Northwest Ohio Technology Fair will take place on Wednesday, November 15, 2006 from 10 a.m. - 3 p.m. in the Bowen-Thompson Student Union Lenhart Grand Ballroom. The Tech Fair is an opportunity for BGSU campus technology providers, along with national, regional and local businesses to showcase their services and innovations. This event includes a vendor area showcasing over 55 vendors, drawings throughout the day for technology-related products, a high school web contest, and product demonstration sessions. The Tech Fair is free and open to the public, all are invited to attend.Tech Fair information is available on the web at: www.bgsu.edu/studenttech/techfair

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PeopleSoft CSS Outage Scheduled

The production CSS PeopleSoft application will be unavailable from 11 p.m. Tuesday November 14, to 4 a.m. Wednesday November 15, in order for system maintenance to be completed. During this time, access to CSS self-service applications such as "View My Paycheck", "My Compensation History" and "Manager Information", as well as CSS applications used in the "back office" will be unavailable. Please direct any questions regarding this outage to the Technology Support Center at tsc@bgsu.edu, or 2-0999.

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BG@100 Open Forum

The next BG@100 Open Forum is scheduled for Thursday, November 9 at 1:30 p.m. in 316 Bowen-Thompson Student Union. This open forum is an opportunity for all faculty, staff, and students to learn about the progress taking place on the BG@100 project as it proceeds through the FMS (Financial Management Solutions) phase. A short project update including information from the Focus on FMS Features presentation will be followed by the opportunity for a question and answer period. All are invited to attend.

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"Save the Date" - 2006 Tech Fair

Mark your calendars now to save the date to attend the 2006 BGSU Northwest Ohio Technology Fair scheduled for November 15, 2006 from 10 a.m. - 3 p.m. in the Bowen Thompson Student Union Grand Ballroom. Tech Fair information is available on the web at: www.bgsu.edu/studenttech/techfair

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Blackboard Outage

On Sunday, November 5 from 4 - 4:15 a.m. the Blackboard portion of MyBGSU will be unavailable in order to complete a software upgrade to a newer version of Java. During the time of this outage, the services delivered via Blackboard will be unavailable. Any questions regarding this outage may be directed to the Technology Support Center (TSC) at 2-0999, tsc@bgsu.edu.

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PeopleSoft CSS Outage

On Sunday, November 5, from 12-6 a.m. the production CSS PeopleSoft application will be down for maintenance. During the outage time, access to CSS self-service applications such as "View My Paycheck", "My Compensation History", and "Manager Information", as well as the CSS applications used in the "back office", will be unavailable. If there are any questions regarding this outage and availability of associated applications, please contact the Technology Support Center (TSC) at 2-0999, tsc@bgsu.edu.

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SNAP Survey Software to be briefly unavailable

In order to complete system maintenance, the survey.bgsu.edu website used by the SNAP survey software will be unavailable on Wednesday, November 1 from 6 - 6:30 a.m. Any questions regarding this outage may be directed to the Technology Support Center (TSC) at 2-0999, tsc@bgsu.edu.

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ITS Database Server Outage

On Sunday, October 29 from 2-4 a.m. (after Daylight Savings Time in effect) an ITS database server will experience an outage in order to complete upgrades. This outage will cause the unavailability of multiple applications that are dependent on database information. Applications include but are not limited to: ERP Production (CSS), DARS, e-Time for Students, Rhythmyx CMS, Campus One Card, Xythos, Pinnacle, Onbase, Remedy, Math Placement Test, English Placement Test, Schedule of Classes, Course Catalog Information, and Change Password. If there are any questions regarding this outage and availability of associated applications, please contact the Technology Support Center (TSC) at 2-0999, tsc@bgsu.edu.

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ITS Mainframe Outage Scheduled

On Sunday, October 15 from 4 a.m. - 6 a.m. the ITS mainframe for administrative systems will be unavailable in order to complete a system software upgrade. This outage will cause the unavailability of multiple applications. Applications include but are not limited to MyBGSU, Digital Video, DARS, ePortfolio, Math and English Placement Tests, PageCenter, NS2, CICS, and TSO. Testing and data verification by ITS personnel will occur from 6 a.m. - 8 a.m. User offices will complete testing and data verification during the 8 a.m. until noon timeframe. Any further system adjustments would occur near the noon Sunday timeframe and there is a slight possibility that it would require an outage, however this is not anticipated. If there are any questions regarding this outage and availability of associated applications, please contact the Technology Support Center (TSC) at 2-0999, tsc@bgsu.edu.

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BG@100 Open Forum

The BG@100 Open Forums are held monthly to provide an update to all interested faculty, staff, and students regarding progress on the PeopleSoft implementation. In addition to project information, project team members are available to answer questions regarding BG@100. The next BG@100 open forum is scheduled for Thursday, October 12 at 1:30 in 316 Bowen-Thompson Student Union. Registration is not required - anyone interested in attending is welcome to attend. Project information is available on the web at www.bgsu.edu/bgat100.

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ePortfolio Outage

In order to complete system maintenance, the ePortfolio system will be unavailable from 6 a.m. - 7 a.m. on Thursday, October 12 Please direct any questions regarding this outage to the Technology Support Center (TSC) at 2-0999, tsc@bgsu.edu.

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BGNet e-mail System Maintenance

In order to complete system maintenance, there may be brief interruptions of e-mail services between the time period of 12:01 a.m. and 4:00 a.m. on Monday, October 9 and Tuesday, October 10. These interruptions will not impact mail delivery but may cause momentary interruption in the ability to read delivered messages. Please direct any questions regarding this scheduled maintenance period to the Technology Support Center (TSC) at 2-0999, tsc@bgsu.edu.

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Internet Connection to be Unavailable

Internet connections to or from campus will be unavailable on Monday, October 9 from 5:00 a.m. - 6:00 a.m. to allow for the completion of system maintenance. Please direct any questions regarding this outage to the Technology Support Center (TSC) at 2-0999, tsc@bgsu.edu.

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Vendors Needed for Tech Fair

The 2006 BGSU Northwest Ohio Technology Fair will take place on Wednesday, November 15 from 10 a.m. - 3 p.m. in the Bowen-Thompson Student Union Lenhart Grand Ballroom. Any vendor who would like to participate in the Tech Fair may sign up at: www.bgsu.edu/studenttech/techfair. Sign up opportunities will continue through Monday, October 2. Any questions may be directed to Kim Fleshman at 2-9459, kflesh@bgsu.edu.

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PeopleSoft CSS Outage Scheduled for October 1

The PeopleSoft CSS (previously known as HCM) production system will experience an outage on Sunday, October 1 from 12:01 a.m. - 6:00 a.m. in order to complete system maintenance. During the time of this outage, access to CSS self-service applications such as 'View My Paycheck", "My Compensation History" and "Manager Information", as well as CSS applications used in the "back office" will be unavailable. Please direct any questions regarding this outage to the Technology Support Center (TSC) at 2-0999, tsc@bgsu.edu.

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Tech Trends - Best Practices in the use of DVSS

The Tech Trends series will present a panel discussion entitled: Best Practices in the Use of Digital Video Streaming Service in Classrooms and Training on Thursday, September 21 at 2:30 p.m. - 3:45 p.m. in 113 Olscamp Hall. The latest developments in the DVSS services offered by WBGU will be demonstrated. Tony Short of WBGU will report on recent advancements and Cheryl Joyce of WBGU will provide a demonstration. A panel of expert users representing various disciplines will share their experiences in using DVSS in their classes and offer tips to faculty, staff, and students to use DVSS effectively. Panelists include: Melissa Spirek, Journalism; Betsy Bunner, Health and Human Services; Rachel Vanatta, Education; Margaret Weinberger, Sociology; and Bonnie Fink, CTLT will serve as Discussion Leader. The Tech Trends series is sponsored by the Information Technology Committee, the Office of the Executive Vice President and the Office of the Chief Information Officer. All interested faculty, staff, and students are invited to attend.

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Rhythmyx CMS to be briefly unavailable

The Rhythmyx Web Content Management (CMS) system will be unavailable on Wednesday, September 20 from 3 a.m. - 4 a.m. in order to complete system maintenance. Rhythmyx CMS will not be accessible for use in creating, editing, and publishing web pages during the time of the outage however, BGSU web pages will remain accessible for viewing and reference. Any questions regarding this outage may be directed to the Technology Support Center at 2-0999 or tsc@bgsu.edu.

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BG@100 Open Forum

A BG@100 Open Forum will be offered on Thursday, September 14 at 1:30 p.m. in 316 Bowen-Thompson Student Union. This open forum is an opportunity for all faculty, staff, and students to learn about the progress taking place on the BG@100 project as it proceeds through the FMS (Financial Management Solutions) phase. A short presentation will be followed by the opportunity for a question and answer period. All are invited to attend.

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ITS Mainframe Outage Scheduled

On Sunday, September 10 from 6 a.m. - 8 a.m. the ITS mainframe for administrative systems will be unavailable in order for software maintenance to be completed. This outage will cause the unavailability of multiple applications. Applications include but are not limited to: MyBGSU, Digital Video, ePortfolio, Math and English Placement Tests, PageCenter, NS2, CICS, and TSO. If there are any questions regarding this outage and availability of associated applications, please contact the Technology Support Center (TSC) at 2-0999, tsc@bgsu.edu.

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MyDegree Audit Outage Planned

The MyDegree Audit application within MyBGSU will be unavailable on Wednesday, September 6 from 4:00 a.m. - 6:00 a.m. Any questions regarding this outage may be directed to the Technology Support Center (TSC) at 2-0999, tsc@bgsu.edu.

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Outages Scheduled For September 1

The following systems will experience outages on Friday, September 1 in order to complete maintenance.

• BGNet e-mail - Between midnight and 3:00 a.m. there may be brief (5-10 minute) interruptions in the ability to access WebMail or to view messages stored in BGNet mailboxes. Most BGNet services, in particular the receiving of new incoming messages should not be interrupted, and general use of the e-mail system will be possible throughout the maintenance period.
• ListServe - ListServe will be unavailable from 4:00 a.m. - 6:00 a.m.
• Wireless Network - The wireless network, including Firelands campus, will be unavailable from midnight until 2:00 a.m.
• Rhythmyx Web Content Management System (CMS) - Rhythmyx CMS will be unavailable from 4:00 a.m. - 5:00 a.m. BGSU Web pages will remain accessible for viewing and reference during this time, however CMS will be unavailable for use in creating, editing, and publishing Web pages.

Questions regarding any of these outages may be directed to the Technology Support Center (TSC) at 2-0999, tsc@bgsu.edu.

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Blackboard Outage

Beginning, Sunday, June 4, the Blackboard portion of MyBGSU will experience a 15 minute outage every Sunday morning at 4:00 a.m. This weekly outage will continue on this schedule until further notice. Any questions regarding this outage may be directed to the Technology Support Center (TSC) at tsc@bgsu.edu, 2-0999.

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Technology Support Center (TSC) hours

The Technology Support Center will offer additional hours the weekend prior to the start of fall classes. TSC will be open from 11 a.m. – 5 p.m. Saturday, August 19 and Sunday, August 21. Beginning Monday, August 21, the Technology Support Center (TSC) will offer additional open hours. TSC will be open from 7:30 a.m. to midnight Monday through Thursday and from 7:30 a.m. to 5:00 p.m. on Fridays. You may contact TSC by email at tsc@bgsu.edu, by phone at 2-0999, or by stopping by the TSC office at 110 Hayes Hall.

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MyBGSU Extended Hours

In order to assist in the preparation for the Fall 2006 semester, MyBGSU will be available additional hours the weekend prior to the start of classes. Faculty and students are urged to access MyBGSU for class rosters and class schedules prior to the first day of classes. Student schedules will be sent to BGNet email addresses on Thursday, August 17.

MyBGSU available hours will be:

                    Saturday, August 19 - 7:30 am-10:00 pm

                    Sunday, August 20 - 7:30 am-11:59 pm

                    Monday, August 21 - midnight-9:00 pm

Note: Applications for "Parking" and "MyFinancial Aid Status" will not be available beyond their normal schedule.

Note: In order to complete necessary system functions, MyBGSU may be unavailable for up to a 30-minute period beginning at 5:30 p.m. on Sunday, August 20 and 6 a.m. on Monday, August 21.

Any questions regarding MyBGSU and hours of availability may be directed to the Technology Support Center (TSC) 110 Hayes Hall, 2-0999, tsc@bgsu.edu.

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BGResearch to experience a brief outage

BGResearch available at bgresearch.bgsu.edu will be briefly unavailable on Friday, August 18 from 5:30 a.m. -6:00 a.m. in order to complete system maintenance. Any questions or concerns regarding this outage and upgrade should be directed to the Technology Support Center at 2-0999 or tsc@bgsu.edu.

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BG@100 Open Forum

BG@100 Open Forums are held monthly to provide an update to all interested faculty, staff and students regarding progress on the PeopleSoft implementation. In addition to project information, project team members are available to answer questions regarding BG@100. The next BG@100 open forum is scheduled for Thursday, August 17 at 1:30 in 316 Bowen-Thompson Student Union. Registration is not required - anyone interested is invited to attend. A list of upcoming BG@100 open forum dates and times is available on the project web site at www.bgsu.edu/bgat100 under the Communications link.

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ITS System Updates

On Wednesday, August 16 from 5 a.m. - 6 a.m. several ITS systems will be briefly unavailable in order to complete software maintenance. This outage will cause the unavailability of multiple applications. Applications include but are not limited to: Events Calendar, Listserve, eTime for Students, SNAP surveys, Microsoft Project Server, EMS Calendar, CLASS Payment System, BG1Card, FileMaker, Software.bgsu.edu, Titantium Scheduler, CBORD, and Ivize. If there are any questions regarding this outage and availability of associated applications, please contact the Technology Support Center (TSC) at 2-0999, tsc@bgsu.edu.

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Technology Equipped Classroom Training

Instructional Media Services (IMS) will offer two sessions for those interested in learning more about the operation of equipment in technology-related classrooms.

• These sessions will be offered
• Tuesday, August 15 from 1:30 - 3:00 p.m. in 105 Olscamp
• Wednesday, August 16 from 1:30 - 3:00 p.m. in 206 Education

A technology-equipped classroom contains, at a minimum, a permanently installed video projector and VCR. Those attending the sessions are provided with information on use of equipment and streaming video on campus. No registration is required. Questions or requests for further details may be directed to Julie Baker at jbaker@bgsu.edu, 2-7414.

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MyCourses (Blackboard) Outage Announced - Cancelled

This outage has been Cancelled. My Courses (Blackboard) will be unavailable from 12:01 - 6 a.m. Sunday August 13, in order to facilitate an upgrade to Blackboard version 7.1. Any questions or concerns regarding this outage and upgrade should be directed to the Technology Support Center at 2-0999 or tsc@bgsu.edu.

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ITS Database Server Outage

On Monday, August 14 from 4-5 a.m. an ITS database server will experience a software related outage. This outage will cause the unavailability of multiple applications that are dependent on database information. Applications include but are not limited to: eTime for Students, Rhythmyx, CMS for the Web, My Degree Audit, Math Placement Test, English Placement Test, Schedule of Classes and Course Catalog Information, Meeting Maker and Change Password. If there are any questions regarding this outage and availability of associated applications, please contact the Technology Support Center (TSC) at 2-0999, tsc@bgsu.edu.

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MyBGSU Outage Scheduled

In order to complete system maintenance, MyBGSU will be unavailable from 5 a.m. - 6 a.m. on Monday, August 14. Please direct any questions regarding this outage to the Technology Support Center at 2-0999, tsc@bgsu.edu.

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ePortfolio Outage Scheduled

In order to complete system maintenance, the ePortfolio system will be unavailable from 6 a.m. - 7 a.m. on Friday, August 11. Please direct any questions regarding this outage to the Technology Support Center at 2-0999, tsc@bgsu.edu.

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New BGSU Events Calendar to be available Monday, August 7

On Monday, August 7 at 8:00 a.m., the current Events Calendar will be upgraded to a new BGSU Events Calendar. Moving to this new calendar will provide the opportunity for users to see all events on one calendar and also provides the opportunity for diversity on how events are presented. Users will be able to search events by date, location or type and view them by day, week, month or year in either a list or calendar grid. Prior to the calendar being available on August 7, on-campus users may preview the calendar by visiting calendartest.bgsu.edu. Any currently listed events on calendartest.bgsu.edu and the current Events calendar will be moved to the new production Events Calendar. Any questions or concerns regarding this outage and upgrade should be directed to the Technology Support Center at 2-0999 or tsc@bgsu.edu.

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HCM Outage Scheduled

The PeopleSoft HCM production system will experience an outage beginning at 5 p.m. on Friday, August 4, 2006 in order to complete an upgrade. The system is expected to be available again by noon on Monday, August 7, 206. During the time of this outage, access to HCM self-service applications such as "View My Paycheck", "My Compensation History" and "Manager Information" as well as the HCM production environment used in the "back office" will be unavailable. Any questions regarding this outage may be directed to the Technology Support Center (TSC), at 2-0999, tsc@bgsu.edu

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2nd Annual Office of the CIO Golf Outing

The BGSU ITS Rodger Dodger Committee and the Office of the CIO would like to extend an invitation to participate in the 2nd annual BGSU Office of the CIO Golf Outing. The event is scheduled for the afternoon of Friday, July 28 at Forrest Creason Golf Course. Please follow this link for further details and registration information.

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Outages Scheduled

In order to complete system maintenance, the following outages have been scheduled.

• MyBGSU and Blackboard will be unavailable from 3:00 a.m. until 6:00 a.m. on Monday, July 31. During the time of this outage, services delivered via MyBGSU and Blackboard will be unavailable.
• Rhythmyx Web Content Management (CMS) System will be unavailable for use in creating, editing, and publishing web pages on Tuesday, August 1 from 3:00 a.m. - 4:00 a.m. BGSU web pages will remain accessible for viewing and reference during the time of the outage.
• The MyDegree Audit application within MyBGSU will be unavailable on Wednesday, August 2 from 12:01 a.m. - 3:00 a.m.
• The Internet connection in McFall Center will be down for brief, multiple outages from 6-7 a.m. Wednesday, Aug. 2, making connections to or from McFall unavailable.
• The survey.bgsu.edu website used by the SNAP survey software will be unavailable on Thursday, August 3 from 11:00 p.m. - 11:30 p.m.

Please direct any questions regarding these outages to the Technology Support Center at 2-0999 or tsc@bgsu.edu.

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Internet Connection Outage

Internet connections to or from campus will be unavailable on Thursday, July 27 from 2-4 a.m. to allow for the completion of software upgrades. Please direct any questions regarding this outage to the Technology Support Center at 2-0999, tsc@bgsu.edu.

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Internet Connection Outage - July 19 & 26

On July 19 and July 26 the University's internet connection will experience brief, multiple outages in the following buildings. During these outage times, internet connections to or from campus will be unavailable.

• July 19 at 11:00 p.m. through 4:00 a.m. on July 20 buildings affected are: Conklin North, Moseley, Airport, Fieldhouse, College Park, Centrex, Fine Arts, Ice ARena, Physical Sciences, and Saddlemire Student Services.
• July 26 at 11:00 p.m. through 4:00 a.m. on July 27 buildings affected are: Harshman, Offenhauer, Administration Building, Alumni, McFall, Commons, Health Center, Facilities, Rec Center, and Stadium East.

Please direct any questions regarding these outages to the Technology Support Center (TSC), at 2-0999, tsc@bgsu.edu

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Virtual Calendar and EMS Server Outage Scheduled

The EMS (Event Management System) software and Bowen-Thompson Student Union Virtual Calendar (http://ems.bgsu.edu) will be unavailable on Saturday, July 22 from 5:00 a.m. - 5:30 a.m. in order to complete server upgrades. The Virtual Calendar lists scheduled events in the Bowen-Thompson Student Union, Olscamp Conference Center, Prout Chapel, and outdoor spaces.

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ePortfolio and eTime for Students Outage

The ePortfolio system and eTime for Students will be unavailable from 6-7 a.m. on Friday, July 21, in order to complete system maintenance. During the time of this outage the eTime for Students web application will be unavailable for use, however card readers will remain operational. Questions regarding this outage should be directed to the Technology Support Center (TSC) at 2-0999, tsc@bgsu.edu.

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Internet Connection Outage

Internet connections to or from campus will be unavailable on Friday, July 21 from 4:30 a.m. - 6:00 a.m. to allow for the completion of software upgrades. Please direct any questions regarding this outage to the Technology Support Center at 2-0999, tsc@bgsu.edu.

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Wireless Network Outage

The wireless network will experience an outage on Thursday, July 20 from 2 a.m. - 5 a.m. in order to complete system maintenance. During the time of this outage, authentication and access to the wireless network will be unavailable. Any questions regarding this scheduled outage may be directed to the Technology Support Center (TSC) at tsc@bgsu.edu, 2-0999.

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ITS Database Outage Scheduled

On Monday, July 17, from 3 a.m. - 6 a.m. an ITS database will experience a software related outage. This outage will cause the unavailability of multiple applications that are dependent on database information. Applications include but are not limited to: Math Placement Test, English Placement Test, Schedule of Classes and Course catalog information and Change Password. If there are any questions regarding this outage and availability of associated applications, please contact the Technology Support Center (TSC) at 2-0999, tsc@bgsu.edu.

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Pagecenter Outage and Upgrade

On Thursday, July 13, between 5 a.m. and 6 a.m., Pagecenter will be unavailable in order to upgrade LRS Pagecenter, VPS and related products. The look and feel of the screens has changed but will continue to work the same. Windows users will need to update their browser AFP & print plug-ins per instructions available by following the "Pagecenter update" link from the login page. Print plug-ins do not apply to Macintosh users. Windows users will need to update the plug-ins before Pagecenter reports can be printed. Any questions or requests for assistance may be directed to the Technology Support Center (TSC) at 2-0999, tsc@bgsu.edu

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BG@100 Open Forum

A BG@100 Open Forum will be offered on Thursday, July 6 at 1:30 p.m. in 314 Bowen-Thompson Student Union. This open forum is an opportunity for all faculty, staff, and students to learn about the progress taking place on the BG@100 project as it proceeds through the FMS (Financial Management Solutions) phase. A short presentation will be followed by the opportunity for a question and answer period. All are invited to attend. 

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eTime for Students system Outage

The eTime for Students system will experience an outage from 6-7 a.m. on Friday, July 7 in order to complete system maintenance. During the time of this outage the web application will be unavailable for use, however card readers will remain operational. Any questions regarding this outage may be directed to the Technology Support Center, 2-0999, tsc@bgsu.edu.

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ePortfolio Outage

The ePortfolio system will be unavailable from 6-7a.m. on Thursday, June 29, in order to complete system maintenance. Questions should be directed to the Technology Support Center (TSC) at tsc@bgsu.edu, 2-0999. 

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Rhythmyx Web Content Management System (CMS) Outage Scheduled

An outage of the Rhythmyx Web Content Management System (CMS) will occur from 2-5 a.m. Saturday, June 24, in order to complete system maintenance. While BGSU Web pages will remain accessible for viewing and reference, CMS will be unavailable for use in creating, editing and published Web pages. Questions regarding this outage should be directed to the Technology Support Center at tsc@bgsu.edu or 2-0999. 

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EMS and Virtual Calendar Server Outage Scheduled

The EMS (Event Management System) software and Bowen-Thompson Student Union Virtual Calendar (http://ems.bgsu.edu) will be unavailable from 6-10am Tuesday, June 27 in order to complete server upgrades. The Virtual Calendar lists scheduled events in the Union, Olscamp Conference Center, Prout Chapel, and outdoor and banner spaces. 

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BG@100 Open House

The BG@100 project team would like to invite BG faculty, staff, and students to attend a project office open house on Wednesday, June 21. This first ever BG@100 open house will introduce the campus to the project team and facility.  The office is located at 414 E. Wooster Street, just west of the railroad tracks.  There is limited parking in front of the building and a small parking lot in the rear of the building, but it is just a short walk from the main campus.  Refreshments will be available and short tours of the office and presentations will be held at 9 and 11 a.m. and 1 and 3 p.m.  Please stop by any time on June 21 - hope to see you then. 

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Customize MyBGSU to fit your needs

Would you like to modify how the MyBGSU portal screen appears for you when you login? Each user has the option of customizing the layout to meet their individual preferences. By following the Customize Page link at the top of the MyBGSU Welcome page, each user has the ability to Show, Hide, Add, Delete, or Move available portlets. Selecting the Help link at the top of the MyBGSU Welcome page provides instructions.

Users also have the option of individualizing the configuration of the available Blackboard modules by selecting the Layout button near the top right of MyCourses. Follow the instructions provided to modify the layout to meet your personal preferences.

The Technology Support Center (TSC) at 2-0999, tsc@bgsu.edu is available to assist users in using these tools to configure MyBGSU to best fit their preferences.

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TECS Applications Being Accepted

The TECS program is looking for faculty who would like assistance in order to incorporate technology into their classroom and course material.  If you are a faculty member who could benefit from a student assisting in this type of technology development, the TECS program can help.  Each semester a TECS student is paired with a faculty member to complete a project enabling the use of technology in instruction.  Applications for the fall 2006 TECS program are currently being accepted.  Visit the  TECS web site for further details. 

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Rhythmyx Web Content Management System (CMS) Upgrade

The Rhythmyx Web Content Management System will be upgraded to version 5.6 as of June 12. In order to complete this upgrade, there are a few key points for users to be aware of:

June 9 - 11: Rhythmyx CMS will be unavailable for use in creating, editing, and publishing web pages. BGSU web pages will remain accessible for viewing and reference during this time. This outage will begin at 5:00 p.m. on Friday, June 9 and will continue through 8:00 a.m. on Monday, June 12.

June 12: Rhythmyx CMS version 5.6 will be available for use beginning at 8:00 a.m.

Documentation for Rhythmyx CMS version 5.6 is available on the TSC Self-Help website.

Training sessions will be offered beginning the week of May 22. Details regarding session times and enrollment information is available at: www.bgsu.edu/offices/cio/webdev/page16548.html.

Please contact the Technology Support Center at 2-0999, tsc@bgsu.edu with any questions you may have regarding this outage and/or upgrade.

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Network Outage Scheduled for Friday, June 9

A network outage has been scheduled for Friday, June 9 from 12:01 a.m. - 2:00 a.m. During the time of the outage network access to off campus locations will be unavailable - on campus connectivity will not be affected. Any questions regarding this outage may be directed to the Technology Support Center (TSC) at tsc@bgsu.edu, 2-0999.

 

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BG@100 Open Forum to include Navigating FMS presentation

The next BG@100 Open Forum will be held on Thursday, June 8 at 1:30 p.m. in 316 Bowen-Thompson Student Union. This open forum will feature a presentation entitled "Navigating FMS".

Navigating FMS is the third presentation in the FMS Introductory Training Series. The first two sessions entitled Introducing Financial Management Solutions (FMS) & Enterprise Performance Management (EPM) and Meet Your FMS Chartfields are available for reference and review on the BG@100 web site by following the Training Link - http://www.bgsu.edu/offices/cio/page14566.html. Those attending the Navigating FMS presentation will benefit from being familiar with the content of these two previous presentation.

The open forum will provide an opportunity for participants to ask project related questions in addition to the Navigating FMS presentation. All interested faculty, staff, and students are invited to attend.

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PeopleSoft HCM Outage

The PeopleSoft HCM production system will experience an outage from 12:01 a.m. - 4:00 a.m. on Sunday, June 4 in order to complete system maintenance.

During the time of this outage, access to HCM self-service applications such as "View My Paycheck", "My Compensation History" and "Manager Information" as well as the HCM production environment used in the "back office" will be unavailable. Any questions regarding this outage may be directed to the Technology Support Center (TSC) at tsc@bgsu.edu, 2-0999.

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MyDegree Audit Outage

The My Degree Audit application within MyBGSU will be unavailable on Thursday, June 1 from 6:30 a.m. - 7:00 a.m. in order to perform system maintenance. Any questions regarding this outage may be directed to the Technology Support Center (TSC) at tsc@bgsu.edu, 2-0999.

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BG@100 Open Forum

A BG@100 Open Forum has been scheduled for Monday, May 22 at 1:30 p.m. in 316 Bowen Thompson Student Union. All faculty, staff, and students are invited to attend in order to learn progress being completed on the project to move financials to PeopleSoft FMS. A project update will be followed by a question and answer session. Project information is available at www.bgsu.edu/bgat100.

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Outage to affect availability of some MyBGSU applications

Due to system maintenance, some of the applications available via MyBGSU will be unavailable from 1:00 a.m. - 5:00 a.m. on Monday, May 22.

The applications include: My Grades, My Room & Meals, Student Insurance Requirement, My Degree Audit, My Enrollment Verification, Student Progress Reporting, My Advisees, ePortfolio, Forward My On-Campus Postal Mail, International Student Taxes, Video Search, Change Password, and Add Server Account.

Any questions regarding this outage may be directed to the Technology Support Center (TSC) at tsc@bgsu.edu, 2-0999.

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Blackboard Upgrade and Outage

In order to facilitate an upgrade to Blackboard version 7, Blackboard will be unavailable from Friday, May 12 at 6 a.m. througn noon on Saturday, May 13. During the time of this outage, hardware will be replaced and software will be upgraded.

A web page has been created to provide details regarding the upgrade. While the Blackboard interface will appear very much the same, additional software features will be available as a result of this upgrade. These features and a listing of hardware enhancements are available http://www.bgsu.edu/its/tsc/self-help/page18070.html.

Faculty teaching the first summer session are encouraged to complete course materials prior to the upgrade - work completed prior to the time of the upgrade will be transferred to the new version.

During the Blackboard outage period, access to MyServices applications will be maintained through the University portal https://my.bgsu.edu. Users may access grades, rosters, and other personal information by using the links in the left column.

Any questions regarding this upgrade and/or outage may be directed to the Technology Support Center (TSC) at tsc@bgsu.edu, 2-0999.

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ePortfolio Outage

The ePortfolio system will be unavailable on Friday, May 12 from 6 a.m. - 7 a.m. in order to complete system maintenance. Any questions regarding this outage may be directed to the Technology Support Center (TSC) at tsc@bgsu.edu, 2-0999.

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Test Scanning Hours for Finals Week

During finals week, May 1-5, ITS test scanning hours will be from 8am - 6pm Monday through Friday. Participants should bring their National Computer System answer sheets to 301 Hayes Hall for scanning.

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ASAC Software Request Applications Available

The Academic Software Advisory Committee (ASAC) has established the application process for this year's submission, prioritzation, and review of requests for instructional software and databases. Applications are available at the project web page: http://www.bgsu.edu/offices/cio/software_request. This web page also provides details regarding the timeline for application submission along with the names of committee members who are available to answer questions regarding the process.

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Outages Scheduled

On Wednesday, April 19 from 3 a.m. - 6 a.m. an ITS database server will experience a hardware related outage. This outage will cause the unavailability of multiple applications that are dependent on database information. Applications include but are not limited to: eTime for Students, Rhythmyx CMS for the Web, My Degree Audit, Math Placement Test, English Placement Test, Schedule of Classes and Course Catalog Information, Listserve and Change Password. If there are any questions regarding this outage and availability of associated applications, please contact the Technology Support Center (TSC) at 2-0999, tsc@bgsu.edu.

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ePortfolio Outage

The ePortfolio system will be unavailable on Thursday, April 20 from 6 a.m. - 7 a.m. in order to complete system maintenance. Any questions regarding this outage may be directed to the Technology Support Center (TSC) at 2-0999, tsc@bgsu.edu.

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BG@100 Open Forum - Meet Your FMS Chartfields

The next BG@100 Open Forum is scheduled for Monday, April 10 at 1:30 p.m. in 316 Bowen-Thompson Student Union. The April open forum will include a presentation entitled "Meet Your FMS Chartfields" providing an overview of the Chart of Accounts for the FMS phase of the project. All interested faculty, staff, and students are invited to attend.

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MyBGSU Services

MyBGSU services normally available until 9:00 p.m. on saturdays will only be available until 7:30 p.m. on Saturday, April 8.   Any questions regarding this outage may be directed to the Technology Support Center, 2-0999, tsc@bgsu.edu.

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Tech Trends

The next presentation in the Tech Trends series will be:

• Third Frontier Projects and Funding Processes
• Thursday, April 6
• 11 a.m. - 12:30 p.m.
• 314 Bowen Thompson Student Union
• Presenter: Carol Wedding, President, Imaging Systems Technology, Inc.

The Tech Trends series is sponsored by the Information Technology Committee (ITC), Office of the Executive Vice President, and Office of the CIO. All faculty, staff, and students are invited to attend.

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Blackboard Outage

Beginning Monday, January 23, the Blackboard portion of MyBGSU will experience a 15 minute outage every Monday morning at 6:00 a.m. This weekly outage will continue on this schedule until further notice.   Any questions regarding this outage may be directed to the Technology Support Center, 2-0999, tsc@bgsu.edu.

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MyServices application enhancement

The MyServices applications within MyBGSU will be enhanced to include a visual prompt to show progress toward completion of the request for a specific service. Users will begin to see this enhancement after 7:30 a.m. on Tuesday, April 4. Any questions regarding this feature may be directed to the Technology Support Center (TSC) at tsc@bgsu.edu, 2-0999.

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PeopleSoft HCM outage

The PeopleSoft HCM production system will experience an outage from 12:01 a.m. - 6:00 a.m. on Sunday, April 2 in order to complete system maintenance.

During the time of this outage, access to HCM self-service applications such as "View My Paycheck", "My Compensation History" and "Manager Information" as well as the HCM production environment used in the "back office" will be unavailable. Any questions may be directed to the Technology Support Center (TSC) at tsc@bgsu.edu, 2-0999.

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President of Adobe to speak at BGSU about the future of the Web

Shantanu Narayen, President and Chief Operating Officer of Adobe will be speaking on the topic of Web 2.0, Rich Internet Applications and Adobe's Strategy for Innovation on Thursday, March 30 at 2:30 - 3:30 p.m. in 221 Olscamp Hall. This event is sponsored by BGSU and the Northwest Ohio Chapter of Association for Computing Machinery and is free of charge and open to the public.

Further information about this event may be found at: http://instone.org/narayenbgsumarch302006 and questions may be directed to Ron Lancaster, Computer Science Department at rlancast@bgnet.bgsu.edu.

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    Rhythmyx Test Server Outage and Upgrade 

The test system used for the Rhythmyx Content Management System (CMS) for the web will be unavailable from March 20th at 8:00 a.m. until March 27th at 5:00 p.m. During this outage period, the Rhythmyx application will be upgraded to a newer release.

Documentation on how to use the upgraded system and list of FAQs will be available on the Web Development Office website http://www.bgsu.edu/offices/cio/webdev/index.html in the coming months. Training sessions will be offered beginning in April. Please contact the Technology Support Center (TSC) at tsc@bgsu.edu, 2-0999 if you have any questions.

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    Event Management System (EMS) to be briefly unavailable 

The EMS system (Event Management System) used by the Bowen Thompson Student Union will experience an outage on Friday, March 24 from 12:01 a.m. until 12:30 a.m.  Any questions regarding this scheduled outage may be directed to the Technology Support Center (TSC) at tsc@bgsu.edu, 2-0999.

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    Wireless Network Outage 

The wireless network will experience an outage on Wednesday, March 22 from 6:30 a.m. - 7:30 a.m. in order to complete system maintenance.  During the time of this outage, authentication and access to the wireless network will be unavailable.  Any questions regarding this scheduled outage may be directed to the Technology Support Center (TSC) at tsc@bgsu.edu, 2-0999.

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   PeopleSoft HCM Outage 

The PeopleSoft HCM production system will experience an outage from 12:01 a.m. - 8:00 a.m. on Sunday, March 19 in order to complete an upgrade to PeopleTools 8.46.11.

During the time of this outage, access to HCM self-service applications such as "View My Paycheck", "My Compensation History" and "Manager Information" as well as HCM web applications used in the "back office" will be unavailable.

Navigation of the self-service applications will remain the same following the upgrade. Any HCM "back office" users who need additional information on the navigation method used following this upgrade may contact the Technology Support Center (TSC) at tsc@bgsu.edu, 2-0999.

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  Tech Trends - Podcasting - An Apple Presentation

The next presentation in the Tech Trends series will be:

• Podcasting - An Apple Presentation
• Thursday, March 16, 2006
• 11 a.m. - 12:30 p.m.
• 201 Bowen Thompson Student Union

This presentation by Jeff Feeman will provide an overview of the recording, editing, and publishing processes involved with podcasting and Apple's new initiative called iTunesU.

The Tech Trends series is sponsored by the Information Technology Committee (ITC), Office of the Executive Vice President, and Office of the CIO.  

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CMS Training for the Web to be offered on March 14, 2006

The Office of Web Development will be offering monthly training sessions on CMS for the web for areas that will be creating or maintaining their web pages using the Rhythmyx CMS system. The next session will be offered on March 14, 2006. For further details, see the Web Development web pages at: http://www.bgsu.edu/offices/cio/webdev/page16548.html.

To enroll in one of the training sessions, contact the TSC at 2-0999, tsc@bgsu.edu. Any specific questions regarding CMS may be directed to the Office of Web Development at webdev@bgsu.edu.   

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Outages Scheduled

In order to complete system maintenance, the following outages have been scheduled.

• The survey.bgsu.edu website used by the SNAP survey software will be unavailable on Friday March 3 from 6-6:15 a.m.
• The EMS (Event Management System) software and Bowen-Thompson Student Union Virtual Calendar (http://ems.bgsu.edu) will be unavailable from 6-8am on Monday, March 6. The Virtual Calendar lists scheduled events in the Bowen-Thompson Student Union, Olscamp Conference Center, Prout Chapel and outdoor banner spaces.
• MyCourses (Blackboard) will be unavailable from 2-5 a.m. on Monday, March 6
• MyBGSU will be unavailable from 12:01 - 5 a.m. on Tuesday, March 7
• Internet connections to or from campus will be unavailable on Wednesday March 8 from 2 a.m. - 6 a.m.
• The Financial Aid Estimator available at sfa.bgsu.edu will be unavailable on Friday, March 10 from 6 - 6:30 a.m.
• The ePortfolio system will be unavailable from 6-6:30 a.m. on Friday, March 10.
• The eTime for Students system will be unavailable from 6-6:30 a.m. on Friday, March 10. The web application will be unavailable during this outage period, however card readers will remain operational.
• The wireless network for both the main campus and Firelands campus will be available on an intermittent basis on Friday, March 10 from 9 a.m. until 12:00 p.m.

Any questions regarding these outages may be directed to the Technology Support Center, 2-0999, tsc@bgsu.edu.

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Hardware Support Computer Repair Policy

The policy for services provided within the Hardware Support area of the Technology Support Center in ITS has been revised and will be effective on January 1, 2006. The policy is available for your reference at: www.bgsu.edu/its/hardware/page16248.html. Within Hardware Support, current students, faculty, staff, and retirees affiliated with BGSU may request service for supported hardware. Hardware Support services may be requested through the Technology Support Center in 110 Hayes Hall or by phone at 419-372-0999.

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PeopleSoft HCM Report Outage

On Thursday, February 23 from 5:30 - 6:00 a.m. hardware maintenance will be performed on one of the PeopleSoft HCM web servers. While the server is offline, there will be no access to published reports in HCM. New reports will be queued and published when the web server returns to service. Access to all other aspects of HCM will be maintained throughout the outage window.   Any questions regarding this outage may be directed to the Technology Support Center, 2-0999, tsc@bgsu.edu.

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Hardware Support Policy Change

The policy for services provided within the Hardware Support area of the Technology Support Center in ITS has been revised and will be effective on January 1, 2006. The policy is available for your reference at http://www.bgsu.edu/its/hardware/page16248.html. Within Hardware Support, current students, faculty, staff, and retirees affiliated with BGSU may request service for spported hardware. Hardware Support services may be requested through the Technology Support Center in 110 Hayes Hall or by phone at 419-372-0999.

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Wireless Network Outage

Access to the wireless network will be unavailable on Monday, February 20 from 6 - 7 a.m. in order to perform system maintenance. Any questions regarding this outage may be directed to the Technology Support Center, 2-0999, tsc@bgsu.edu.

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CMS Training for the Web to be offered on February 14, 2006

The Office of Web Development will be offering monthly training sessions on CMS for the web for areas that will be creating or maintaining their web pages using the Rhythmyx CMS system. The next session will be offered on February 14, 2006. For further details, see the Web Development web pages at http://www.bgsu.edu/offices/cio/webdev/page16548.html

To enroll in one of the training sessions, contact the TSC at 2-0999, tsc@bgsu.edu. Any specific questions regarding CMS may be directed to the Office of Web Development at webdev@bgsu.edu.

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BG@100 Open Forum - An Overview of FMS

An overview of PeopleSoft FMS will be presented at the BG@100 open forum scheduled for Monday, February 13 at 1:30 p.m. in 316 Bowen-Thompson Student Union.

The campus community is invited to attend to learn the progress being completed on the BG@100 project. Project information is available at www.bgsu.edu/bgat100.

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Tech Trends - Distance Learning

The next presentation in the Tech Trends series will be:

• Distance Learning: Trends, opportunities and current statistics
• Thursday, Feb. 9
• 11 a.m. - 12:30 p.m.
• 228 Bowen Thompson Student Union

All are invited to attend this panel presentation featuring: Bonnie Fink, interim director, Center for Teaching, Learning and Technology, BGSU; Sheryl Hansen, director, professional development programs, Ohio Learning Network; and Connie Molnar, director, distance/online learning, Continuing & Extended Education, BGSU

The Tech Trends series is sponsored by the Information Technology Committee (ITC), Office of the Executive Vice President, and Office of the CIO.

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ePortfolio Outage

The ePortfolio system will experience an outage from 6-7am on Friday, February 10 in order to complete system maintenance. During the time of this outage the ePortfolio system will be unavailable for use.   Any questions regarding this outage may be directed to the Technology Support Center, 2-0999, tsc@bgsu.edu.

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PeopleSoft Server Outage

The PeopleSoft Windows servers will experience an outage on Saturday, January 21 from 5-5:30 a.m. in order to complete system maintenance. Any questions regarding this outage may be directed to the Technology Support Center, 2-0999, tsc@bgsu.edu.

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Wireless Network Outage

Access to the wireless network will be unavailable on Tuesday, January 31 from 6 - 7 a.m. in order to perform system maintenance. Any questions regarding this outage may be directed to the Technology Support Center, 2-0999, tsc@bgsu.edu.

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Blackboard Support

All are reminded to direct Blackboard support related questions to the Technology Support Center at tsc@bgsu.edu, 2-0999. The TSC has been designated as the primary support provider and will be happy to provide support for Blackboard related questions.

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MyBGSU to have a new look

MyBGSU will have a new look as of Monday, January 16. All services and features will remain available, however they may appear in a different location. Previews of the revised layout are available at http://www.bgsu.edu/offices/cio/webdev/page12663.html. Questions or comments may be directed to webdev@bgsu.edu.

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PeopleSoft Server Outage

The PeopleSoft Windows servers will experience an outage on Saturday, January 21 from 5-5:30 a.m. in order to complete system maintenance. Any questions regarding this outage may be directed to the Technology Support Center, 2-0999, tsc@bgsu.edu.

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eMail System Maintenance

In order to complete system maintenance, there may be brief interruptions of email services between the time period of 12:01 a.m. and 12:30 a.m. on Friday, January 20. These interruptions will not impact mail delivery but may cause momentary interruption in the ability to read delivered messages.

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My Courses (Blackboard) Outage

My Courses (Blackboard) will experience an outage on Monday, January 16 from 6 -6:30 a.m. in order to complete system maintenance. Any questions or concerns regarding this outage may be directed to the Technology Support Center (TSC) at 2-0999, tsc@bgsu.edu.

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TSC open until 10 p.m.

The Technology Support Center (TSC) is open Monday through Thursday evenings until 10 p.m. during the academic semester.

It is recognized that the services available under MyBGSU are heavily accessed throughout the first days of each semester. Users who have experienced difficulties in obtaining a class schedule or class location information due to this may also consult the TSC in 110 Hayes Hall to obtain their specific class information.

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BG@100 Open Forum - January 11, 2006

A BG@100 Open Forum will be offered on Wednesday, January 11 at 1:30 p.m. in 316 Bowen-Thompson Student Union. This open forum is an opportunity for all faculty, staff, and students to learn about the progress taking place on the BG@100 project as it proceeds through the FMS (Financial Management Solution) phase. A short presentation will be followed by the opportunity for a question and answer period. All are invited to attend.

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MyCourses (Blackboard) hours

MyCourses (Blackboard) is extending hours the weekend prior to the spring 2006 semester to provide additional access to faculty class rosters and student class schedules. Hours will be:

Sat. Jan 7, 7:30am-7:30pm
Sun. Jan 8, 7:30am-11:59pm
Mon. Jan 9, midnight to 9pm

In order to complete necessary system functions, MyBGSU may be unavailable for up to a 30-minute period beginning at 5:30 pm Sun. Jan 8 and 6 am Mon. Jan 9.

Applications for "Parking" and "My Financial Aid Status" will not be available beyond their normal schedule.

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Extended TSC Hours

The Technology Support Center (TSC) in 110 Hayes Hall will be open from 11 am - 5 pm on Saturday, January 7 and Sunday, January 8.

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Audio-visual equipment requests for spring

Instructors who will be placing requests for audio-visual equipment for their classrooms through Instructional Media Services (IMS) are asked to submit their requests prior to the first day of classes. These requests may be made by either calling IMS at 2-6993 or emailing ims-req@bgsu.edu

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Classroom technology equipment training

Instructional Media Services (IMS) will offer two sessions for those interested in learning more about the operation of equipment in technology-related classrooms.

These sessions will be offered in 225 Olscamp on

Wed. Jan. 4 at 2:30-3:30 pm and
Thurs. Jan 5 from 10-11am

A technology-equipped classroom contains, at a minimum, a permanently installed video projector and VCR. Those attending the sessions are provided with information on use of equipment and streaming video on campus. No registration is required. Questions or requests for further details may be directed to Julie Baker at jbaker@bgsu.edu, 2-7414.

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Monthly Content Management (CMS) Training for the Web sessions to be offered

The Office of Web Development will be offering monthly training sessions on CMS for the web for areas that will be creating or maintaining their web pages using the Rhythmyx CMS system. The first session will be offered on January 3, 2006. For further details, see http://www.bgsu.edu/offices/cio/webdev/page16548.html.

To enroll in one of the training sessions, contact the TSC at 2-0999, tsc@bgsu.edu. Any specific questions regarding CMS may be directed to the Office of Web Development at webdev@bgsu.edu.

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eTime for Students and ePortfolio Outage - January 5

The following outages have been scheduled for 6-7am on Thursday, January 5

• eTime for Students - the web interface will be unavailable, however card readers will remain operational
• the ePortfolio system will be unavailable during the time of the outage

Please direct any questions regarding these outages to the Technology Support Center at 2-0999, tsc@bgsu.edu.

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BGNet email Outage - January 5

The BGNet email system will experience an outage from 12:01 am - 5:00 am on Thursday, January 5 in order to complete system maintenance. During the outage period all BGNet email services will be unavailable, including all checking, sending or receiving of mail and access to WebMail. All inbound messages will be queued for delivery following completion of the upgrades. Please direct any questions regarding this outage to the Technology Support Center at 2-0999, tsc@bgsu.edu.

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MyBGSU Outage - January 3

MyBGSU will experience an outage from 6-6:30 am on Tuesday, January 3 in order to complete system maintenance. During the time of this outage, services delivered via MyBGSU will be unavailable. Please direct any questions regarding this outage to the Technology Support Center at 2-0999, tsc@bgsu.edu.

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