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Office of the Bursar
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BGSU Collection Processes |
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- The Bursar's Office issues monthly bills throughout the semester, which indicate detailed charges incurred during a particular time frame (approximately 30 days in each cycle). Billings
may indicate your next expected installment payment amount, any anticipated or disbursed financial aid and/or other charges
or credits applied during the relevant time period with the resultant balance due and the bill's due date.
The major tuition and fee bills are incorporated into this monthly billing cycle prior to the start of the various semesters
or terms. The prompt resolution of these major bills is crucial in order to establish a timely move into the residence halls and preservation
of your class schedule.
- Accounts that are unpaid as of the respective billing due date during the semester are selected for further action:
- Depending on the volume of such past due accounts, the Bursar's Office attempts to call all the account payer(s) at least
once to request payment. We may leave a message on your voice mail or your answering machine and/or also send out letter(s)
outlining the balance past due. In addition, we try to research accounts in the process of any pending financial aid onto
the account (it may involve additional communication between our office, Student Financial Aid and you), We may also send
an e-mail or letter to the account payer(s) about the status of the account.
- Service fees and/or late charges are added to the overdue balance.
- According to University collection policies and guidelines, unpaid/overdue balances may prompt restrictions* of
- registration privileges including initial registration, schedule changes
- access to viewing grades and receiving academic transcripts
- various other charge services on campus
Only when continued non-payment occurs, with insufficient resolution from the student or family about the balance, does the Bursar's Office resort to placing holds
on all controllable services including the debit meal plans. This may be done at the beginning of the semester to call further
attention to the immediate need to discuss the entire account before more transactions occur into the semester. This is done
to limit the amount of indebtedness to the University resulting from students' continued transactions.
*We need to hear from you the student and/or bill payer as soon as possible to assist you with resolving your balance in order to lift restrictions on your privileges. ALSO, a FERPA (Family Educational Rights and Privacy Act) form must be filed with the Bursar's Office to talk with the parent in any depth about a student's account. This is a federal
regulation. You can find this form at www.bgsu.edu/offices/bursar. Once completed, please mail it to the Bursar's Office.
- If the account remains past due for several billing cycles during the semester or remains past due and unpaid at the end of
the semester Ohio Revised Code Section 131.02 dictates that BGSU must act as an agency of the state and submit the past due account to the Ohio Attorney General's Office for collection. BGSU encourages you to make satisfactory payment or payment arrangements timely and directly with us to preclude the account
being turned over to the Collection Enforcement Unit of the Ohio Attorney General's Office. If the account does get submitted
to that agency, a collection fee, in addition to the principal amount will be charged. BGSU sends accounts for collection
in a timely manner. The state adds their collection fee upon their processing of the account.
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