Unified Communications (UC)

UC Phase Two - Unity Voicemail Implementation

• Enrolling as a First Time User in Unity Voicemail (Quick Guide)
  • this documentation walks a first time user through the process of setting up a mailbox, recording a greeting and changing a password

• Voicemail Basics
  • this documentation covers how to access Unity voicemail, how to send, check, reply to and forward voicemail messages as well as how to manage messages received

• Quick Shortcuts Reference
  • a listing of Unity voicemail actions and the associated key prompts

• Quick Reference Guide
  • a quick reference guide to Unity voicemail phone prompts and voice commands