Unified Communications (UC)

UC Phase Two - Unity Voicemail Implementation

 
Timeline
  • March 13, 2013
    • users will be able to access the new Unity voicemail system
    • users will be able  to setup their announcement and password in the Unity system
    • accessing voicemail will give users the option to access the old Audix system or to go to Unity to set up announcement and password
    • Unity Voicemail Documentation
  • March 20, 2013
    • Cisco Unity will replace the old Audix voicemail system
    • Voicemails from the Audix system will remain accessible until March 29 at 5 p.m.
    • users will continue to access voicemail by the same means, pressing the voicemail button on the phone, dialing 29622 from a campus phone or by dialing 419-372-9622 from an off campus phone
  • March 29, 2013 at 5 p.m.
    • - Voicemail messages in the old Audix system will be deleted and Audix will no longer be available.

Please note:  The Audix voicemail system used by Resident Advisors is a separate system that will transition after the end of the Spring 2013 semester.



PhaseServices ImpactedDates
Phase 1Upgrade Network SwitchesFebruary through March 2013
Phase 2Replace Voicemail SystemMarch 2013
Phase 3Unified Email SystemMay through October 2013
Phase 4Telephone UpgradesMay through November 2013
Phase 5Enhance 911May through October 2013
Phase 6Call CentersTBD
Phase 7WebExTBD
Future PhasesVoicemail to Email.
Instant Messaging
Presence
TBD