Unified Communications (UC)
UC Phase Seven - WebEx
Why: Conducting a Web-Ex meeting allows for greater flexibility in meeting options. It is possible to quickly meet and have access to content from wherever a user has access to a computer and Internet connection. Implementing this UC service will foster more efficiencies and greater collaboration.
When: TBD
What: Enabling WebEx will allow BGSU employees to conduct remote meetings while having face to face communication..
How: Cisco WebEx will provide users the ability to create these meetings “on the fly”. Training and documentation will be a part of this phase of the project.
Impact: Users will need to become familiar with the system's features and learn how to use the system.
| Phase | Services Impacted | Dates |
|---|---|---|
| Phase 1 | Upgrade Network Switches | February through March 2013 - completed |
| Phase 2 | Replace Voicemail System | March 2013 - completed |
| Phase 3 | Unified Email System | April through October 2013 |
| Phase 4 | Telephone Upgrades | May through November 2013 |
| Phase 5 | Enhance 911 | May through October 2013 |
| Phase 6 | Call Centers | TBD |
| Phase 7 | WebEx | TBD |
| Future Phases | Voicemail to Email. Instant Messaging Presence | TBD |
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