Unified Communications (UC)
UC Phase Five - Enhance 911
Why: Implementation of a more advanced system will provide better location information for cellular calls while also allowing better collaboration and support with the Wood County Sheriff's office.
When: Summer 2013
What: Replace existing 911 system a system that provides better integration to Wood County system.
How: ITS is working with BGSU Public Safety, Wood County Sheriff’s Office, and Netech (consultants) for the integration.
Impact: Users will not need to do anything different.
| Phase | Services Impacted | Dates |
|---|---|---|
| Phase 1 | Upgrade Network Switches | February through March 2013 - completed |
| Phase 2 | Replace Voicemail System | March 2013 - completed |
| Phase 3 | Unified Email System | April through October 2013 |
| Phase 4 | Telephone Upgrades | May through November 2013 |
| Phase 5 | Enhance 911 | May through October 2013 |
| Phase 6 | Call Centers | TBD |
| Phase 7 | WebEx | TBD |
| Future Phases | Voicemail to Email. Instant Messaging Presence | TBD |
MyBGSU
Email
Search
Directory
Academics
Admissions
The Arts
Athletics
Library
A to Z Links
Bowling Green State University