Unified Communications (UC)
Unified Email System
FalconMail Accounts Have Completed the Scheduled Transition
Phase three of the Unified Communications (UC) project will bring all BGSU email accounts (@bgsu.edu and @falcon.bgsu.edu) into one unified cloud-based system. In order to complete the next step in this unification process, FalconMail account holders were upgraded to the Unified BGSU Email System during the week of May 13 – 17. For more information about the transition, click here.
Transition Status: Completed
Status of Services:
| Email Login Page | https://www.outlook.com/bgsu.edu |
| Email Address for those in transition | user@bgsu.edu |
| Mobile Device and Desktop Client | Click here for guides on setting up Unified BGSU Email |
| SkyDrive | http://skydrive.live.com/ Users will need to log in with old @falcon.bgsu.edu address. |
Expanding and Upgrading Services for the University Community
Beginning in April, the University will begin bringing its two email systems – @BGSU.edu and @falcon.bgsu.edu (FalconMail) – together into one cloud-based system.
The changes, which will be completed by November 2013, will offer significant improvements and access to more features.

The Benefits
- Faculty, staff, students, retirees and alumni will all be in the same email system.
- Students, faculty and staff will be in the same calendar system.
- Email storage capacity will increase from 1.5 gigabytes to 25 gigabytes.
- Access to Skydrive will provide 7 gigabtyes of storage capacity and the ability to access files from tablets and phones.
- Access to Microsoft Office Apps (Word, Excel, Powerpoint and One Note) from any web browser.
The move to the new cloud-based system will occur through a series of steps.
Users who have both an @bgsu.edu email and a falcon@bgsu.edu email account have transitioned to one account. This part of the email unification has been completed as of May 1, 2013.
SkyDrive
FalconMail users being consolidated to BGSU email accounts will continue to be able to access their SkyDrive material. As of May 1, these users will go to skydrive.live.com in order to access their SkyDrive files. These users should also note that after May 1 a change to their BGSU password will no longer sync to a change in their SkyDrive password.
Student FalconMail accounts will move to the new cloud based system in May. After the transition FalconMail users will become Unified BGSU email users and will login using <BGSUusername>@bgsu.eud. Students may notice slight changes in the email interface and there will be a revision in SkyDrive access. FalconMail users will be emailed details regarding the transition that will occur the week of May 13-17, 2013.
Following the May upgrade, students will experience one final transition in order to utilize the most recent version of the software. Following this transition, the email interface will change and SkyDrivePro will be available to students. At this point, students may begin using their new email address (user@bgsu.edu). Any messages being sent to their @falcon.bgsu.edu address will be automatically forwarded to their new address indefinitely.
| Phase | Services Impacted | Dates |
|---|---|---|
| Phase 1 | Upgrade Network Switches | February through March 2013 - Completed |
| Phase 2 | Replace Voicemail System | March 2013 - Completed |
| Phase 3 | Unified Email System | April through October 2013 |
| Phase 4 | Telephone Upgrades | May through November 2013 |
| Phase 5 | Enhance 911 | May through October 2013 |
| Phase 6 | Call Centers | TBD |
| Phase 7 | WebEx | TBD |
| Future Phases | Voicemail to Email. Instant Messaging Presence | TBD |
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