Unified Communications (UC)

As a part of Unified Communications (UC), BGSU will see the replacement of the voicemail and telephone system and a unified email system for faculty, staff and students. In addition to these enhancements, new communication modes will be available with future UC phases. Modes such as: videoconferencing, WebEx, voicemail sent to email, Instant Messaging and Presence Information will provide users with greater ability to communicate via computer, phone, and messaging in an environment tailored to work best for each user's needs.

The graphic below outlines various phases of the UC project. Select the circle for the phase you would like to learn more about or see the Phase Bar under the graphic to see the timeline and services impacted by each phase of the project.

Phases Underway May 2013

• Phase 4 - Telephones
  • Telephone cutovers to take place in June and July
  • Documentation and Training opportunities available
• Phase 3 - Email
  • FalconMail transition occured in May 
    • FalconMail account holders have transitioned to be Unified BGSU email users
    • Important information for previous FalconMail users 
  • Consolidation of Dual Account Holders - Completed
• Phase 2 - Unity Voicemail Implementation - Phase 2 Completed
  • Documentation
• Phase 1 - Network Switch Upgrades - Phase 1 Completed
  • Information about Phase 1